There are seemingly countless BPM solutions available, so figuring out which is best for you is tough. You want to design, implement, and optimize processes, fostering a more efficient and responsive operational environment but need to figure out which tool is best for you. I've got you! In this post I make things simple, leveraging my experience managing big, complex projects, and using dozens of different PM tools to bring you this shortlist of the best BPM tools.
What are BPM tools?
Business Process Management (BPM) tools are software solutions to model, automate, execute, monitor, and optimize business processes within an organization. They typically include features such as process modeling, workflow automation, task management, and analytics.
These tools provide a comprehensive platform for defining and visualizing business processes, often using graphical notations such as Business Process Model and Notation (BPMN). By integrating BPM into project management, you can achieve greater control over processes and ultimately contribute to the successful and streamlined execution of projects.
Integrify is a robust Business Process Management (BPM) tool that helps businesses automate and streamline their processes. It's a cloud-based software that's all about making your workflow more efficient and transparent. It's a great fit for businesses of all sizes, from small startups to large corporations, and it's particularly useful for those who need to manage complex processes with multiple steps and stakeholders.
It's got a user-friendly interface that makes it easy to design and implement processes, and it's also got plenty of features that make it a versatile tool for any business. Plus, it's cloud-based, which means you can access it from anywhere, at any time.
Its drag-and-drop process designer makes it easy to create and modify processes. It also has a comprehensive reporting and analytics feature, which allows you to track and analyze your processes in real-time. This allows you to spot bottlenecks and inefficiencies quickly and take action to improve them.
Another standout feature is its request management capabilities. With Integrify, you can easily manage and track all your requests in one place, which saves a ton of time and reduces the risk of things falling through the cracks. It also has a great task management feature, which allows you to assign tasks to team members and track their progress.
Integrify integrates with popular third-party applications like Salesforce, Dropbox, Slack, and Zapier so that data can be shared across multiple systems without having to export/import files or duplicate information entries. You will be guided through the initial setup phase, which includes creating forms, setting up permissions for users, and defining automated processes.
Pricing is available upon request, and they offer a free demo.
Pneumatic Workflow is a cloud-based workflow management software that helps businesses and teams manage their business processes. You can use it to identify, organize, and coordinate multiple sets of tasks into a streamlined workflow. Workflows can be turned into templates and reused, speeding up processes and maintaining consistency and efficiency.
You can establish pre-defined variables like names, assignees, descriptions, and required policies or standard operating procedures (SOPs) for your workflows. Then, the software's dashboards help you track what's progress, started, and completed. You can also launch workflows through different means with the software. This includes manually implementing a workflow, automating workflows, sharing or distributing kick-off forms, or using external SaaS solutions.
In addition to building your own workflow templates, you can draw from the pre-built templates included in the platform's library. The free version of the library comes with the most widely used workflows, including content development, feature release, customer retention, purchase approval, and employee onboarding.
Software integrations can be built with the system's API, or configured by connecting either Zapier or Make. A free plan and a 14-day free trial are available, and paid plans start from $10/user/month.
Wrike is a powerful, easy-to-use business process management software trusted by 20,000+ organizations worldwide. The tool is suitable for teams with anywhere from five to an unlimited number of team members. It’s highly configurable and allows users to customize workflows, dashboards, reports, request forms, and more.
Wrike’s simple interface enables users to switch between Kanban boards, interactive drag-and-drop Gantt charts, and traditional workload views, allowing them to choose how to manage business process tasks. Wrike also features task lists, automations, process mapping, process change tracking, shared workflows, and organizational process templates.
Wrike has an easy-to-use, intuitive interface and navigation with distinct spaces, folders, and tasks. You can toggle easily between the home screen and timesheets, dashboards, calendars, reports, and stream (for notifications and messages). Wrike has a dedicated help center with interactive training, videos, a ‘Getting Started’ guide, and a thriving community.
The tool also offers a variety of specific solutions depending on the type of team or organization — including marketing teams and professional service teams.
Wrike offers 400+ pre-built native integrations with business process tools, including integrations with file management software from Microsoft, Google, and Dropbox, along with sales and marketing software from Salesforce and Marketo.
Pricing starts at $9.80 per user per month. There are four different price points, including a free version and plans which offer the ability to invite free external collaborators to a paid account.
Pipedrive is a CRM software, and one of its most notable features is its customizable sales pipeline. Users can set up a unique board to map out their sales process, and then track leads and prospects through the buyer's journey. You can build your process from scratch, or opt for one of the pre-built templates available, and create custom stages to best represent your unique funnel.
Your sales team can monitor deals as they move along the sales process, and add notes or schedule follow-ups through the software. When a prospect moves from one stage to the next, you sales reps can simple drag and drop the lead record to update their progress in real-time. You can also sync up the platform with your email accounts, making prospect communications available in your records for easy access.
You can use the software's reporting capabilities to monitor the performance of your sales pipeline. Track which deals are most likely to close, your average time to close, and other performance indicators to continuously optimize your processes.
Pipedrive integrates with other popular workplace tools like Google Meet, Gmail, Xero, Trello, and more. Plans start at $21.90 per user, per month, and a 14-day free trial is available.
Kissflow Workflow is a workplace software with business process management and analysis tools that help optimize team workflows for efficiency. In the platform, users can map out their existing processes visually to spot opportunities to streamline work. Custom workflows can be developed and automated using drag-and-drop interface to reduce manual workloads and reduce repetitive tasks.
The software has several templates that are ready to use for teams getting started out building their workflows. Templates for sales, HR, finance, operations, and even customer support processes can all be used to get up and running more quickly. The entire interface is no-code and the interface is friendly to non-technical experts.
Teams can connect the software to their existing tech stack including SaaS tools, including the Google Workplace suite. Paid plans start from $15/user/monthly, and a free demo is available.
Qntrl is a low-code workflow orchestration platform that brings visibility, control, and automation to work processes by cutting down on manual work. The platform lets you control all incoming requests for your team from a centralized interface.
Qntrl comes with integrated tools to help process managers design, deploy, and iterate on workflows for almost any process. Further, its process automation mapping experience assists in creating custom forms to help fetch essential data.
The access Qntrl gives you to your processes extends to requesting services from anywhere—whether via mobile or the desktop application. Escalate issues, assign tasks, approve/reject stages, and handle huge data transfers from spreadsheets present in different verticals.
Loaded with an arsenal of widgets to choose from, Qntrl can integrate with other Zoho products and outside applications with just a basic knowledge of scripting. The platform also supports third-party apps through built-in APIs.
Qntrl offers a 15-day free trial, and its plans start at $8/user/month. The application is completely free for organizations with a maximum of 5 users.
Miro is a collaborative online whiteboard with over 1,000 templates including mind maps, Kanban boards, Gantt charts, product wireframes, research boards, and flowcharts. It’s trusted by 99% of the Fortune 100, and used by teams at TransUnion, HP, Upwork, Cisco, Qlik, and Atkins. Miro’s visual platform is built for hybrid work, and has robust resources for continuous learning like Miro Academy, online events, and a community forum.
One of Miro’s many functionalities is as a business process management system. You can visualize, chart, and share project workflows with your team to go from idea to execution. It has a template library of diagrams and charts so you can collaborate efficiently whether you work in the office, remotely, or both.
At The Digital Project Manager, we use Miro to map out content clusters and to visualize content workflows from the start (brainstorming ideas) to finish (publishing the content on our site).
Miro has integrations with a whole suite of tools, including Zoom, Figma, Asana, Microsoft Teams, Jira, Slack, Google Drive, Box, Airtable, Notion, Azure, and Webex. Some integrations are limited to paid plans only.
Miro is free to use for unlimited members with up to 3 editable boards. Paid plans start at $8/user/month (billed annually).
- Free forever plan available
- Intuitive and easy setup
- Built-in communication features for streamlined collaboration
- Visitor/guest accounts locked to paid plans only
- Zooming can be jumpy on larger projects
- Free version does not allow high-quality export to pdf
Founded in 2015 by Alessio Alionço, a former mergers and acquisitions consultant, Pipify is a lean management platform with technology that allows you to streamline and automate any business process. Features include automatically triggering actions using event & action logic, automated company emails, integration of company processes; and more.
Pipefy is a stand-out choice in the Value for Cost evaluation criteria, as they offer a freemium version for up to 10 users and then a modest per-user-per-month fee compared to others on this list. Smaller, budget-conscious groups will benefit from this very fair price scheme.
Pipefy offers Native App Integrations, API Integrations, and Zapier Integrations. Enable native apps like Slack, GitHub, GitLab, BitBucket, Appear.in and Google Hangouts in Pipefy. Build your own integrations with their public API that uses flexible GraphQL data query language. Or, integrate with hundreds of apps via Zapier.
The number of notifications (before customization) was a major con upon first using the app. However, this was easily rectified.
Pipefy starts at $9/user/month and offers a freemium version for up to 10 users.
Forecast is a business process management software that allows you to unite your projects, resources, and financials in one AI-powered platform. Visual workflow modeling including drag-and-drop features makes Forecast highly adaptable by all teams.
Forecast allows you to save time on project planning by predicting what can be accomplished to maximize your team’s capacity. Team leads can forecast months into the future and predict when to hire new people. You can have a bird’s eye view of the entire portfolio of finished, running, and planned projects in a detail-oriented pipeline.
The platform uses planned and actual data to present you with real-time insights into project progress so you can spend less time collecting data and more time acting on it. Forecast’s budget feature lets you see up-to-the-minute numbers on where you are earning revenue, what is costing you, and how profitable the project is overall.
Forecast integrates with Slack, Microsoft Teams, iCloud Calendar, Google Drive, Google Calendar, Outlook, Harvest, Trello, Asana, GitLab, Github, and dozens more using a paid plan through Zapier. Higher-tier subscriptions include native integrations with Timelog, Xero, QuickBooks Online, JIRA, Azure DevOps, Salesforce, Okta, OneLogin, and Azure Active Directory.
Forecast cost from $29/user/month with a minimum of 10 users and offers a 14-day free trial.
Creatio is a SaaS company that offers both a no-code application studio product as well as a robust CRM solution. It's designed to be highly flexible and versatile, and cover nearly any business application you need. The no-code application builder can be used to map out and manage business processes across your organization.
The studio module is user-friendly, and you can use it to create business process workflows, data models, pages and views, and more. It allows for an attractive user interface (UI) that won't make for a clunky experience when employees use the applications you build. You can also automate aspects of the workflows you create, helping to save everyone some time on manual tasks, create consistency, and reduce human error.
You get control over how new business processes are created and structured with the system's process designer. It enables real-time collaboration as well as import and export to maintain existing processes. In addition to its BPM capabilities, the software also provides a comprehensive CRM solution with all the necessary features for your sales, marketing, and customer service teams.
The software integrates with over 300 other tools in the Creatio marketplace. These include popular services like OneDrive, WordPress, FedEx, Process First, Make It TSI, Agovo, Amdocs, Evoqia, Meritus, Onmiline, Technology Advisors, Softline, ITS, Navicon, and Orange Process.
A 14-day free trial is available, and pricing is available upon request.
Best for its request management capabilities
Free demo available
|Pricing upon request||Website|
Best for building a business process workflow template library
14-day free trial + free plan available
|From $99/month (unlimited users)||Website|
Best BPM tool for team collaboration
Free plan available
Best for streamlining and analyzing your sales processes
14-day free trial
Best with a large bank of pre-built templates
Free demo available
Best process compliance through granular task control
15-day free trial
Best for mapping processes and workflows
Free plan available
Best BPM for finance and HR
Free trial of paid version
Best AI capabilities to visualize and analyze business processes
Free demo available
|Pricing upon request||Website|
Best for building no-code applications for your business
14-day free trial + free plan
|From $25/user/month (5 users minimum)||Website|
- Camunda Platform
Best BPM tool for complex business processes
- Pega Platform
Best BPM for case management and enterprise operations
Best BPM tool for modelling complex processes
Best BPM tool for remote teams
Best for ease of use and centralising process with workflow management
Best BPM for G Suite users
- Engage Process
Best BPM software for beginners
Bes BPM template library
Best BPM tool for large organizations
- Process Plan
Best free BPM tool
How I Picked The Best BPM Tools
What are we looking for when we select process mapping tools for review? Here’s a summary of my evaluation criteria:
User Interface (UI)
I look for user-friendly bpm solutions that have a clean and attractive UI. A proper UI can help with user onboarding, ease navigation of the automation platform and overall make business users more productive.
Is it easy to learn and master? Does the company offer good tech support, user support, tutorials, and training?
Features & Functionality
– Robust BPM Database: Do they have a powerful way to sort, store, organize, and search a BPM database of processes, procedures, and systems? Is it easy to add, remove, and edit processes stored in the database? Can you control permissions on different entries? Do they offer a process checklist?
– BPM Accounting & Financials: Do they offer solutions for navigating finances, budgets, invoices, billing, and other monetary processes? Are their solutions secure, reliable, and adequately customizable?
– Process Description Capture: Do the tools provide ways to explain process descriptions beyond text (like attachments, visual/presentation elements, videos)? Is it easy to update descriptions and notify those affected?
– Coding Specifications: How much, if any, complex coding is required for the software to be fully customizable and fully functional. Is there a low-code platform for non-technical users? Are their complex features open for customization by programmers?
I search for all the ways in which these bpm platforms connect to other apps. This can include a CRM solution, open-source software, or other cloud-based tools. Is it easy to connect with other tools? Any pre-built integrations? Can it import documents from other software? Can it export documents in a variety of formats?
I look at the pricing plans and tell you how much these software tools cost per month. How appropriate is the price for the features, capabilities, and use cases?
What are some types of business processes?
What’s the difference between BPO and BPM?
What is business process modelling?
What is business process analysis?
What list of business processes do you require your BPM app to cover? Do any of the above fit your qualifications? Is there another software you would pick instead? Let us know in the comments.
Related tool lists:
You can also become a member to access the DPM community forum where you can swap tool recommendations and share best practices with 100s of digital project professionals. Hope to see you there!
Worth Checking Out: What Is 6clicks? Overview & Tour Of Features