The Best BPM Tools List
Here’s a shortlist of the best business process manager tools:
Business process documentation is meant to give you a complete view of the systems that make up, support, and control your business. This may include processes like manufacturing and distribution, HR and employee satisfaction, finances and payroll, web design and software upkeep, customer service systems, and more.
Every business is made up of many, many moving parts. Taking stock of all the moving parts and doing your best to improve and automate some of them is the primary goal of BPM and BPA tools. Process models software can help you do just this. Read on to find out how.
These tools are used in many settings. In project management, specifically, project managers can use BPM tools to help map out workflows and visualize processes that you use in your teams.
In this post, I’ll break down what business process management (BPM) is and what tools we can use to better analyse and automate different systems. I’ll share with you some of my favorite BPM apps and highlight why/how each stands out.
Additionally, I will answer some FAQs about BPM and adjacent processes. I will explain what process modeling software can do for you, outline my evaluation criteria for any BPM software, and provide a simple comparison of business process management tools.
BPM Tools Comparison Criteria
What are we looking for when we select process mapping tools for review? Here’s a summary of my evaluation criteria:
- User Interface (UI): Is it clean and attractive? Does the UX look and feel contemporary or antiquated?
- Usability: Is it easy to learn and master? Does the company offer good tech support, user support, tutorials, and training?
- Features & Functionality:
– Robust BPM Database: Do they have a powerful way to sort, store, organize, and search a BPM database of processes, procedures, and systems? Is it easy to add, remove, and edit processes stored in the database? Can you control permissions on different entries? Do they offer a process checklist?
– BPM Accounting & Financials: Do they offer solutions for navigating finances, budgets, invoices, billing, and other monetary processes? Are their solutions secure, reliable, and adequately customizable?
– Process Description Capture: Do the tools provide ways to explain process descriptions beyond text (like attachments, visual/presentation elements, videos)? Is it easy to update descriptions and notify those affected?
– Coding Specifications: How much, if any, complex coding is required for the software to be fully customizable and fully functionable. Are there low code options for non-technical users? Are their complex features open for customization by programmers? - Integrations: Is it easy to connect with other tools? Any pre-built integrations? Can it import documents from other software? Can it export documents in a variety of formats?
- Value for $: How appropriate is the price for the features, capabilities, and use case? Is pricing clear, transparent, and flexible? Do they offer any try-before-you-buy options?

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Overviews Of The 10 Best BPM Tools
Here’s a brief description of each of the business process automation tools that are featured on this top 10 list.
Wrike
Best BPM tool for team collaboration
Wrike is a powerful, easy-to-use business process management software trusted by 20,000+ organizations worldwide. The tool is suitable for teams with anywhere from five to an unlimited number of team members. It’s highly configurable and allows users to customize workflows, dashboards, reports, request forms, and more.
Wrike’s simple interface enables users to switch between Kanban boards, interactive drag-and-drop Gantt charts, and traditional workload views, allowing them to choose how to manage business process tasks. Wrike also features task lists, automations, process mapping, process change tracking, shared workflows, and organizational process templates.
Wrike has an easy-to-use, intuitive interface and navigation with distinct spaces, folders, and tasks. You can toggle easily between the home screen and timesheets, dashboards, calendars, reports, and stream (for notifications and messages). Wrike has a dedicated help center with interactive training, videos, a ‘Getting Started’ guide, and a thriving community.
The tool also offers a variety of specific solutions depending on the type of team or organization — including marketing teams and professional service teams.
Wrike offers 400+ pre-built native integrations with business process tools, including integrations with file management software from Microsoft, Google, and Dropbox, along with sales and marketing software from Salesforce and Marketo.
Pricing starts at $9.80 per user per month. There are four different price points, including a free version and plans which offer the ability to invite free external collaborators to a paid account.
monday.com
Best BPM for marketing and creative teams
monday.com is a great BPM tool because of the way it has done away with a lot of the trimmings of typical management tools and focused on simple, visually intuitive layouts that help clarify the sequence of work.
monday.com’s features for managing projects include resource and project management, time tracking, collaboration, and reporting features. For example, users can upload and attach files to cards, make comments, mention teammates, and more. It also offers a great project reporting dashboard that can collect data from multiple boards, allowing better tracking abilities of progress. And while monday.com doesn’t offer a complete set of tools for project accounting and invoicing solution as other tools, you can use monday.com to track hours, timelines, and invoices.
Overall, it’s a highly customizable tool that lets you work in whatever methodology—kanban or otherwise—that fits your project and team. You’ll also find some useful workflow tools for automating parts of your process.
monday.com’s integrations include project management apps like Slack, Google Drive, Gmail, Google Calendar, Jira, GitHub, Trello, Dropbox, Typeform and many more, accessible via Zapier.
monday.com costs from $6/user/month and comes with a free 14-day trial. They offer a free plan for up to 2 users.
ClickUp
Best business process analysis tool for scalability
ClickUp is a project management tool where you can build Kanban boards. The statuses within this board can guide your project through its different phases or stages and provide your users with a colorful functionality that helps them move tasks to future stages.
As a result, your team will see something similar to the screenshot above when opening a task. On the top left corner, there’s a button that will show the current phase and an arrow to send it to the next one.
If you wish to improve this, you can set automations that immediately notify users when a task changes phases.
ClickUp offers native integrations with Slack, G Suite, Dropbox, and many more tools, as well as over 1,000+ integrations through Zapier.
ClickUp is free with limited storage for an unlimited number of users. Paid plans start at $5/user/month and offer a free trial.
beSlick
Best for ease of use and centralising process with workflow management
beSlick is a comprehensive BPM tool that keeps ease of use and user-friendliness in mind. You can create processes as workflow templates with a flowchart builder that supports decision branching, loops, dependent due dates, and data/file capture in a drag-and-drop environment. Even non-technical users can quickly create business processes. Process templates are centralized in a permissions-based folder structure and can be shared externally via URL.
Where beSlick really stands out is the tight integration of process and workflow. The tool’s process templates can be executed as dynamic task checklists and tracked for progress (from multiple reporting views) with notifications to advise who needs to do what and when (and what is overdue). Your workflow can be automatically scheduled using recurring events to ensure items are not missed. On top of that, a full audit trail of all activity and changes supports compliance.
beSlick also includes built-in process improvement, such as process quality analytics and a process feedback loop, with the ability to record when steps can’t be done and why, which assists in improving workflows on an ongoing basis.
beSlick integrates with other business systems such as Office 365, G Suite and Salesforce, as well as ERPs and hundreds of connections through a paid plan with Zapier.
Pricing starts at $10/user/month and offers a 14-day free trial.
Kissflow Workflow
Best with a large bank of pre-built templates
Kissflow Workflow is a workplace software with business process management and analysis tools that help optimize team workflows for efficiency. In the platform, users can map out their existing processes visually to spot opportunities to streamline work. Custom workflows can be developed and automated using drag-and-drop interface to reduce manual workloads and reduce repetitive tasks.
The software has several templates that are ready to use for teams getting started out building their workflows. Templates for sales, HR, finance, operations, and even customer support processes can all be used to get up and running more quickly. The entire interface is no-code and the interface is friendly to non-technical experts.
Teams can connect the software to their existing tech stack including SaaS tools, including the Google Workplace suite. Paid plans start from $15/user/monthly, and a free demo is available.
Jira Software
Best business process management tool for Agile enterprises
Jira Software is a powerful project management tool developed by Atlassian that enables software development teams to plan, track, and release high-quality software.
Jira Software can be used for business process management by providing a platform for modeling, implementing, and optimizing business processes. Users can create customized workflows that reflect their specific business processes, including the tasks, approvals, and handoffs required to complete each step. Workflows can be configured with business rules and automation, such as auto-assigning tasks or sending notifications to stakeholders, to streamline process execution and reduce manual effort. Jira Software also provides powerful visualization and reporting tools, including dashboards and charts, that enable teams to track process performance and identify potential areas for improvement. Finally, Jira Software integrates with a range of other business tools, including project management and collaboration platforms, to provide a comprehensive business process management solution.
Some additional key features and functionality of Jira Software include agile project management tools such as scrum and kanban boards, customizable workflows and issue types to fit specific team needs, powerful reporting and analytics capabilities to track progress and identify potential issues, integration with a range of developer tools such as Bitbucket and GitHub, and a robust API for customization and automation. Additionally, Jira Software offers a range of add-ons and plugins that extend its capabilities and integrate with other tools and platforms.
Jira integrates with other Atlassian platforms as well as third-party apps like Slack, Mircosoft, Google Workspace, Zoom, AdobeXD, Invision, Figma, Gliffy, Draw.io, Balsamiq, Lucidchart, Miro, Opsgenie, Jenkins, Dynatrace, GitHub, Zendesk, Trello, Optimizely, and hundreds of others via their apps marketplace. You can also build your own using their API.
Jira Software costs from $10/user/month and comes with a 7-day free trial.
Revver
Best for documentation management & control
Revver is a cloud-based business process management tool that helps teams to visualize, automate, and optimize their workflows. I chose Revver as one of the best business process management tools because of its powerful capabilities in process analysis and optimization. Its drag-and-drop interface allows me to easily model and automate complex workflows without needing to have any coding skills. The ability to collaborate with my team members in real time is also a plus.
One of the standout features of Revver is its process analysis capabilities. With Revver, I can easily analyze my business processes and identify areas for improvement using various data visualizations. Another feature that makes Revver stand out is its process automation capabilities. It allows me to automate repetitive tasks, freeing up time for me to focus on other important tasks.
Revver offers document management capabilities to help teams store, organize, and collaborate on documents within their business processes. In Revver, users can create folders to organize documents related to specific processes and can assign access and permission levels to team members for added security. Users can upload and store files in various formats, including PDFs, images, and documents, and can attach them to specific process steps for easy reference.
Revver also offers collaboration features for document management, allowing team members to leave comments, feedback, and approvals directly on documents within the platform. This streamlines the review process and ensures that all feedback and approvals are documented and tracked.
Revver offers pricing upon request.
Qntrl
Best process compliance through granular task control
Qntrl is a low-code workflow orchestration platform that brings visibility, control, and automation to work processes by cutting down on manual work. The platform lets you control all incoming requests for your team from a centralized interface.
Qntrl comes with integrated tools to help process managers design, deploy, and iterate on workflows for almost any process. Further, its process automation mapping experience assists in creating custom forms to help fetch essential data.
The access Qntrl gives you to your processes extends to requesting services from anywhere—whether via mobile or the desktop application. Escalate issues, assign tasks, approve/reject stages, and handle huge data transfers from spreadsheets present in different verticals.
Loaded with an arsenal of widgets to choose from, Qntrl can integrate with other Zoho products and outside applications with just a basic knowledge of scripting. The platform also supports third-party apps through built-in APIs.
Qntrl offers a 15-day free trial, and its plans start at $8/user/month. The application is completely free for organizations with a maximum of 5 users.
Miro
Best for mapping processes and workflows
Miro is a collaborative online whiteboard with over 1,000 templates including mind maps, Kanban boards, Gantt charts, product wireframes, research boards, and flowcharts. It’s trusted by 99% of the Fortune 100, and used by teams at TransUnion, HP, Upwork, Cisco, Qlik, and Atkins. Miro’s visual platform is built for hybrid work, and has robust resources for continuous learning like Miro Academy, online events, and a community forum.
One of Miro’s many functionalities is as a business process management system. You can visualize, chart, and share project workflows with your team to go from idea to execution. It has a template library of diagrams and charts so you can collaborate efficiently whether you work in the office, remotely, or both.
At The Digital Project Manager, we use Miro to map out content clusters and to visualize content workflows from the start (brainstorming ideas) to finish (publishing the content on our site).
Miro has integrations with a whole suite of tools, including Zoom, Figma, Asana, Microsoft Teams, Jira, Slack, Google Drive, Box, Airtable, Notion, Azure, and Webex. Some integrations are limited to paid plans only.
Miro is free to use for unlimited members with up to 3 editable boards. Paid plans start at $8/user/month (billed annually).
Pros
- Built-in communication features for streamlined collaboration
- Intuitive and easy setup
- Free forever plan available
Cons
- Free version does not allow high-quality export to pdf
- Zooming can be jumpy on larger projects
- Visitor/guest accounts locked to paid plans only
Pipefy
Best BPM for finance and HR
Founded in 2015 by Alessio Alionço, a former mergers and acquisitions consultant, Pipify is a lean management platform with technology that allows you to streamline and automate any business process. Features include automatically triggering actions using event & action logic, automated company emails, integration of company processes; and more.
Pipefy is a stand-out choice in the Value for Cost evaluation criteria, as they offer a freemium version for up to 10 users and then a modest per-user-per-month fee compared to others on this list. Smaller, budget-conscious groups will benefit from this very fair price scheme.
Pipefy offers Native App Integrations, API Integrations, and Zapier Integrations. Enable native apps like Slack, GitHub, GitLab, BitBucket, Appear.in and Google Hangouts in Pipefy. Build your own integrations with their public API that uses flexible GraphQL data query language. Or, integrate with hundreds of apps via Zapier.
The number of notifications (before customization) was a major con upon first using the app. However, this was easily rectified.
Pipefy starts at $9/user/month and offers a freemium version for up to 10 users.
Need expert help selecting the right Business Process Management (BPM) Software?
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Business Process Management Tools Summary
Tool | Free Option | Price | ||
---|---|---|---|---|
1 | Wrike Best BPM tool for team collaboration | Free plan available | From $9.80/user/month | Visit Website |
2 | monday.com Best BPM for marketing and creative teams | 14-day free trial + freemium plan available | From $8/user/month (billed annually, min 3 seats) | Visit Website |
3 | ClickUp Best business process analysis tool for scalability | Freemium plan available | From $9/user/month | Visit Website |
4 | beSlick Best for ease of use and centralising process with workflow management | 14-day free trial | From $10/user/month | Visit Website |
5 | Kissflow Workflow Best with a large bank of pre-built templates | Free demo available | From $15/user/monthly | Visit Website |
6 | Jira Software Best business process management tool for Agile enterprises | 7-day free trial | $10/user/month | Visit Website |
7 | Revver Best for documentation management & control | Free demo available | Pricing upon request | Visit Website |
8 | Qntrl Best process compliance through granular task control | 15-day free trial | $8/user/month | Visit Website |
9 | Miro Best for mapping processes and workflows | Free plan available | From $10/user/month | Visit Website |
10 | Pipefy Best BPM for finance and HR | Free trial of paid version | From $12/user/month | Visit Website |
Other BPM Apps Options
Here’s a few more that didn’t make the top list. If you need additional suggestions for business process automation, check these out.
- Forecast
Best AI capabilities to visualize and analyze business processes
- Camunda Platform
Best BPM tool for complex business processes
- Pega Platform
Best BPM for case management and enterprise operations
- ProcessMaker
Best BPM tool for modelling complex processes
- ProWorkflow
Best BPM tool for remote teams
- Process Plan
Best free BPM tool
- Bizagi
Best BPM tool for large organizations
- Engage Process
Best BPM software for beginners
- Formstack
Bes BPM template library
- Interfacing Technologies
Best enterprise business process management system
Looking for something similar to BPM software today? Check out my other reviews:
- Automate workflows with the workflow management software.
- Business intelligence tools can help you garner insights from the data collected by your many tools.
- Use resource management software to evaluate your business processes and understand your capacity.
Business Process Automation FAQ
Have some questions about business process automation and the tools we use for BPM? I address some commonly asked questions below.
What is BPM?
Business Process Management (BPM) is a means to improve and automate any number of business processes. Business processes may be managed through software designed to streamline BPM, through operations management intervention, or any number of other methods.
What are some types of business processes?
Types of business processes include anything from manufacturing processes, banking, and finance, HR processes like hiring or employee reviews, health care processes and/or emergency products and services, public sector, compliance and auditing, travel booking or agent liaison, and so on.
What’s the difference between BPO and BPM?
Business Process Management (BPM) is an internal strategy and automation for navigating a range of business processes and is often carried out directly by internal management. Business Process Outsourcing (BPO) manages business processes with the help of a third-party or several third-party sources. This may include an external HR department, for example, or an overseas call center for customer service management.
What is business process modelling?
Business process modeling is representing all the business processes, often visually in a graph or chart, in order to survey, improve, and automate the current systems.
What is business process analysis?
Business Process Analysis (BPA) seeks to plot, view, and understand the current web of business processes within an organization in order to develop ways to improve operational effectiveness. BPA is a way to state and record business processes so that they can be understood, improved upon, and examined.
What Do You Think About These BPM Tools?
What list of business processes do you require your BPM app to cover? Do any of the above fit your qualifications? Is there another software you would pick instead? Let us know in the comments.
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