10 Best Client Database Software Shortlist
Here's my pick of the 10 best software from the 27 tools reviewed.
Get free help from our project management software advisors to find your match.
You want to collect, store, and manage information about your clients - and need the right tool for the job. But the wide range of client database software available can make shortlisting the best a big task. I've got you covered!
In this post I use my personal experience managing a variety of clients and using many different client database platforms to compile a list of my picks for the best client database tools on the market.
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Compare Software Specs Side-by-Side
Here’s a summary chart with essential info: easily compare free trial, demos and pricing, along with a score showing how we rate the tool.
Tool | Best For | Trial Info | Price | ||
---|---|---|---|---|---|
1 | Best for sales pipeline visibility | 14-day free trial | From $12/user/month (billed annually, min. 3 seats) | Website | |
2 | Best for no-code automation with 360-degree customer views | 14-day free trial | From $25/user/month | Website | |
3 | Cloud-based CRM software that helps businesses manage their sales, marketing, & customer service | 14-day free trial | From $25/user/month (billed annually) | Website | |
4 | Best for centralized agency client management | 14-day free trial | From $97/month | Website | |
5 | Cloud-based CRM with features like chat, meeting scheduling, & email tracking | Free plan available | From $15/user/month (billed annually) | Website | |
6 | Best client and customer database for small business | 15-day free trial + free plan available | From $9/user/month | Website | |
7 | Best client and customer database software for AI capabilities | 15-day free trial | $14/user/month (billed annually) | Website | |
8 | Client database and CRM that lets your team use AI-based lead scoring, phone, email, activity capture, and more | 21-day free trial | From $9/user/month (billed annually) | Website | |
9 | Build custom client databases with a drag-and-drop app builder & workflow automations | 30-day free trial | From $24/user/month | Website | |
10 | A cloud-based SaaS service with sales enablement, marketing automation, customer service, and more | Free plan available | From $8.99/user/month (billed annually) | Website |
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monday.com
This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.6 -
Smartsheet
This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.4 -
Wrike
This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.2
Best Client Database Software Reviews
Here’s a brief description of each of the database software programs that are featured on this top 10 list.
Monday sales CRM is a customizable tool designed to provide businesses with clear visibility into their sales pipeline. It centralizes client communication, automates sales processes, and offers a comprehensive overview of deals, which supports its unique selling proposition as the best tool for sales pipeline visibility.
This tool's highly customizable nature and automation capabilities are crucial for tailoring the system to specific business needs and streamlining client interactions. One thing that impressed me is the ease with which users can adapt the CRM to their workflows without requiring development resources, coupled with centralized communication channels for all client interactions.
Like many other tools, it's incorporating AI into its platform. Therefore, monday.com employs AI to assist in composing emails, drawing from past interactions and successful templates to improve communication. The CRM also offers mass email capabilities, activity management to record all customer interactions, and performance tracking through key metrics and KPIs.
Customizable dashboards, sales forecasting, goal setting, structured data organization, lead capturing, no-code automations, and visual sales pipeline management are additional features that support sales teams in managing their customer relationships and sales activities.
monday sales CRM provides integrations with a range of software tools to centralize data and automate work processes. Key integrations include communication and collaboration tools, such as Outlook, Slack, Google Drive, and Trello. Additionally, for tools not listed, users can utilize the open API to connect their preferred software to the CRM platform.
Best for no-code automation with 360-degree customer views
CRM Creatio is a robust no-code platform that excels in automating marketing, sales, and service processes. Its comprehensive suite of tools and intuitive interface make it an ideal solution for businesses looking to enhance their customer relationship management capabilities.
One of the most compelling features of CRM Creatio is its 360-degree customer view. This feature provides a holistic view of each customer, integrating data from various touchpoints to give businesses a complete picture. Additionally, the platform's robust data management capabilities allow for easy storage, retrieval, and analysis of customer information, making it an invaluable tool for maintaining a high-quality client database.
Workflow automation is another key strength of CRM Creatio. By automating routine tasks and processes, businesses can significantly reduce manual data entry and the risk of errors, ensuring that customer data is always accurate and up-to-date. This automation extends to various functions, such as lead management, customer service, and follow-up activities, which helps in maintaining a streamlined and efficient database management system.
Furthermore, the no-code nature of CRM Creatio means that these automations can be tailored to specific business needs without requiring extensive technical knowledge.
Integrations include Microsoft Exchange, Google Workspace, Microsoft Outlook, Facebook, LinkedIn Sales Navigator, TAPI, and various third-party banking systems.
Cloud-based CRM software that helps businesses manage their sales, marketing, & customer service
Salesforce CRM is a cloud-based CRM system that helps businesses of all sizes improve their customer service, sales processes, and marketing campaigns. It allows users to store all their customer data in one secure location and access it from anywhere with an internet connection. This allows them to easily track customers, analyze data, create reports, manage accounts, monitor leads, and more. It includes features such as lead management, contact management, account management, report generation, and analytics. Other features include mobile access so users can access the system from any device, email integration so users can send emails directly from the system, and activity tracking which keeps track of activities such as calls and emails sent.
Salesforce enables businesses to effectively manage large amounts of data, including customer contact information and sales records. Data can be organized into custom fields, allowing users to quickly search for specific items or view summaries of data across multiple fields. Additionally, it provides powerful analytics tools that allow users to identify key trends in their data. Salesforce's segmentation feature allows businesses to group customers based on different criteria such as location, purchase history, and demographics. This makes it easier for businesses to target specific groups with tailored marketing campaigns and special offers.
Salesforce offers advanced segmentation features such as dynamic segmentation which automatically updates segments based on new customer information. As the business grows, users can add additional features or services without having to purchase additional software or hardware. Additionally, because it is cloud-based it requires no setup or maintenance costs which makes it an attractive option for businesses with limited budgets or resources. It features powerful security measures such as encryption and two-factor authentication which ensures that all customer data always remains safe and secure.
Features include sales management, marketing automation, customer service and support, collaboration, customization, mobile access, integration, analytics & reporting, and built-in data security.
Integrations include Google Workspace, Slack, Quickbooks, MailChimp, LinkedIn, Docusign, JIRA, HelloSign, Code Science, Active Campaign, and Dropbox.
HighLevel is a comprehensive cloud-based marketing and sales management platform designed to streamline business processes for agencies and small businesses.
HighLevel stands out as an exceptional client database solution due to its comprehensive suite of features designed to enhance agency-client relationships. One of the most notable features is the centralized platform, which allows agencies to manage all client interactions and data in one place. This centralization includes tools for managing affiliate commissions, community groups, and membership courses, which significantly simplifies the administrative workload.
Additionally, the platform supports custom domains and a brandable interface, enabling agencies to create a personalized and professional experience for their clients. Another key feature of HighLevel is its robust automation capabilities. The platform offers visual workflow creation, multi-channel campaigns, and an AI-powered booking bot, which collectively enhance efficiency and reduce manual tasks.
Furthermore, HighLevel's integration with tools for invoicing, proposals, and product listings adds another layer of convenience, making it a one-stop solution for all client management needs.
Integrations include Stripe, Facebook, Instagram, TikTok, Google, WhatsApp, Shopify, Quickbooks, Zoom, Slack, Printful, LinkedIn, WordPress, Yext, Clio, MailGun, Twilio, Canva, LuluXpress, ActiveProspect, and Zapier.
Cloud-based CRM with features like chat, meeting scheduling, & email tracking
HubSpot CRM is a cloud-based client and customer database platform with a suite of tools necessary for managing customer relationships and the sales and marketing aspects of a business. This solution allows users to store customer information—including contact details, company information, and communication history—in one location. This allows users to easily search, filter, and sort contacts to find specific information on a particular client or customer demographic.
HubSpot CRM’s contact management feature is included in the Free package and allows users to keep their contact records up-to-date easily by adding a prospect’s corporate email address and letting the software populate the records with relevant information. As long as the client’s information is stored in HubSpot’s database, manually entering data becomes less necessary. Currently, the database contains the contact details of around 20 million different businesses worldwide, so most users will be able to benefit from decreased manual data entry.
Users won’t have to switch tabs or screens when completing sales tasks since users will be able to send emails, make calls, record conversations, take notes, log sales activities, and more without needing to leave the contact records. This helps boost productivity since users will have easy access to important contact details and communication histories and be able to contact clients. Additionally, users will be able to continue using Gmail and Outlook through integrations so that users can automatically log emails sent to their contact records.
HubSpot’s contact management feature is part of the Sales Hub products and users can choose from the Free Tools, Sales Hub Starter, Sales Hub Professional, and Sales Hub Enterprise to use it. The paid plans will have more extensive features than the free plan, but users that only need a client and customer database can settle for the Free Tools package with its suite of free marketing, sales, service, CMS, and operations tools.
Features include contact management, sales pipeline management, email tracking, meeting scheduling, sales reporting, marketing automation, customization, a mobile app, and third-party integrations/add-ons.
Integrations include Wistia, Datqabox, Seventh Sense, Zerys, PandaDoc, Eventbrite, and Aircall.
Best client and customer database for small business
Bigin by Zoho CRM provides a client and customer database as one of its core features. The platform is a lean customer relationship management (CRM) software that caters to the needs of small businesses. It's user-friendly and intuitive, and helps you keep track of your client records, manage your client communications, and automate parts of your sales pipeline.
The software's central database keeps contact information for all your clients safely stored. You can populate the database by importing data from an existing spreadsheet, and collect new data by creating custom forms through the system. Custom fields can be configured to best reflect your company's operations and ensure you collect the right data for every client record. Should you ever need to, you can export data out of the system, too.
In addition to a client database, the software provides multi-channel communication tools to help you manage your phone, email, and social media communications with clients. You can set up workflow automations to move new prospects through your sales funnel, and track your deals through each stage with the pipeline builder. Custom reporting and an analytics dashboard are also available to help you track your performance metrics.
Paid plans start from $7/user/month, and a 14-day free trial is available.
Zoho CRM is a cloud-based, easy-to-use client database management software with a simple UI and highly customizable workflows for generating, qualifying, and nurturing leads into deals and lifelong customers.
Users can track purchase history, product preference, and personal information on a timeline of activities dating back to the first interaction and lead source. The tool includes advanced filters and fields for deal stage, campaign source, email status, notes added, and even profitability percentage.
Choose from pre-built reports or dashboard templates, or create your own to visualize customer behaviour and metrics in the form of charts, KPIs, and funnels. Team members can export reports as Excel, CSV, or PDF files, embed dashboards on a website and/or make it accessible on a Slack channel.
Mobile-enabled features allow you to log prospect details on-the-go, pull up price lists and agreements, and post significant updates on your team forum or chat. Another great feature is the AI-powered sales assistant that can auto-fill empty fields in your CRM.
Zoho CRM has over 40 native integrations and 500+ third-party integrations that include Google (G Suite), Microsoft Office 365, MailChimp, RingCentral, Quickbooks, Zapier, Xero, and other popular apps.
Zoho CRM starts at $14/month with a 15-day free trial, and also offers a free version for up to 3 users.
Client database and CRM that lets your team use AI-based lead scoring, phone, email, activity capture, and more
Boasting over 150,000 clients and users, Freshsales aims to simplify CRM solutions. To do so, they offer AI-based lead scoring; phone, email, activity capture; sales lead acquisition assistance; sales pipeline management; event tracking (website and app); and more.
Freshsales does email segmentation, sorting, and display-by-relevance very well. This tool categorized conversations in a way that makes them easy to retrieve and sort by customer and it also uses conversation records (text, call, chat, email) to their full potential.
Native integrations include Freshdesk, Freshchat, Freshconnect, Freshcaller, Google calendar, Mailchimp, Segment, Office 365 Calendar, Hubspot, Freshsales for Web, PieSync, Google Apps, Quickbooks, Google Contacts, Xero, and many more through Zapier. Other integrations include Calendly, Facebook, GetAccept, Clenty, Justcall, Toky, 24sessions, Integromat, Akito, Trello, Magento, and more.
Setting up and learning the software was quite time-consuming, losing them some minor points in the Usability section of the evaluation criteria. Migrating from another CRM platform, in particular, has many pain points.
Freshsales starts at $15/user/month and has a 21-day free trial.
Kintone
Build custom client databases with a drag-and-drop app builder & workflow automations
Kintone is a customizable client database tool used by teams at Volvo Trucks North America, Japan Airlines, Shiseido, and over 23,000 organizations worldwide. Their unique approach to client database tools lets you build a wide variety of customizable “apps” either from scratch, using templates or from your existing spreadsheets, for data management, business processes, and workflows. Kintone apps can be customized for project management, sales CRM, client databases and activity logs, expense reports, shared to-do lists, equipment management, product feedback, and much more.
Kintone lets you build client database apps by dragging and dropping elements that you want to see onto the page: rich text fields, date fields, drop-down menus, number fields with built-in calculations, spaces for attachments, user or group selection menus, related data from other apps, tables, and more.
Once you’ve built the app you want, you can use it to more easily manage whatever data and tasks you and your team need to track. And with custom notifications and reminders as well as detailed permissions settings, your client database solution can look and work however you want it to.
What makes Kintone particularly great for client databases is the customizability—users can tailor what information the CRM records and holds, update and change fields or entire workflows without relying on IT support, and create automated reminders to notify sales members of important deadlines.
Kintone’s built-in communication features also allow your team to discuss customers or tasks directly in the database and in topic or project-based threads. Dedicated “spaces” organize all of the information your team needs about your customers in one place, including your customer database, customer inquiries and interactions, and more.
Kintone lets you expand its capabilities with both free native plugins built by the Kintone team as well as integrations with other tools like Slack, Gmail, Google Calendar, Outlook, Tableau, Dropbox, Salesforce, HubSpot, Eventbrite, WordPress, QuickBooks, MailChimp, and many more through a paid plan with Zapier or via API integrations.
Kintone costs $24/user/month with a minimum requirement of 5 users. They offer a 30-day free trial (no credit card required) and discounted prices for nonprofits and educators. Kintone’s team also offers a free custom app build as part of the free trial process.
Agile CRM
A cloud-based SaaS service with sales enablement, marketing automation, customer service, and more
Free for up to 10 users, Agile CRM is an excellent option for small to mid-sized businesses. Features vary between free and paid plans and may include sales enablement through gamification, marketing automation, customer service, contact management, and more.
Agile CRM’s monthly subscription price is one of the lowest per-user on this list, not to mention they have a freemium version for 10 users or less. This ensured they scored top marks in the Value for Cost section of the evaluation criteria.
Integrations include Twitter, Facebook, TowerData (Rapleaf), LinkedIn, Zendesk, ClickDesk, HelpScout, LiveHelpNow, Tidio Chat, UserVoice, IMAP, Google Apps, Microsoft Exchange, Twilio, VoIP, RingCentral, Bria, Mandrill, SendGrid, Amazon SES, FreshBooks, Xero, QuickBooks, and many more. Connect additional tools using Zapier, as well.
A few cons to note are limitations/restrictions in certain automation capabilities, some cumbersome sales tracking elements, and a lack of search/sorting fields.
Agile CRM starts at $8.99/user/month and has a freemium version for up to 10 users.
Other Client Database Software Reviews
Here are a few more tools that did not make it to the top but are still worth your consideration.
- noCRM.io
Track and close deals by capturing information from several sources including spreadsheets, LinkedIn, or even a business card
- Streak
Sales and project management software with automation, data, and analytics, built right into Gmail
- Ontraport
Store every customer click, purchase, and action throughout your campaigns and use landing pages and forms to bring people in
- Keap
CRM, client database, sales, and marketing automation for small to midsize businesses
- Salesforce Financial Services Cloud
A robust client database system that helps you forecast sales, improve service satisfaction, task automation, and more
- Tray.io
A great small business database, Tray.io sports after-care programs like post-sales processing, onboarding, churn detection, etc
- Pipeline Deals
Full visibility into customer accounts pre- and post-sales to manage key deliverables, project details, milestones, and deadlines
- All Clients
A web-based database software with non-technical users in mind; includes workflows, funnels, responsive email templates, and more
- ClickUp
Customized and searchable tables where you can build your client database and keep track of interactions.
- Pipedrive CRM
For maximizing conversions, boosting customer retention, and making better data-driven decisions
- Airtable
Part spreadsheet, part database, Airtable lets you add attachments, text notes, links to records, and even barcodes
- Insightly
Build robust pictures of your customers by unifying marketing, sales, and project delivery teams data in one system
- GreenRope
For tapping into email marketing, social media, advanced marketing automation
- Accelo
For service businesses
- Zendesk Sell
Build and log customer interactions across phone, chat, email, social media, and any other channel you use for your business
- Copper
For teams using Google Workspace
- Maximizer
Lead, contact, and campaign management to segment and track your marketing and sales efforts with a variety of CRM features.
Selection Criteria for Client Database Software
When selecting the best client database software to include in this list, I considered common buyer needs and pain points like managing extensive client records efficiently and ensuring data security. I also used the following framework to keep my evaluation structured and fair:
Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Storing and managing client data
- Tracking client interactions
- Organizing contacts and segmentation
- Generating client reports
- Providing data export capabilities
Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:
- AI-driven client insights
- Automated workflow triggers
- Built-in client communication tools
- Mobile accessibility and offline capabilities
- Customizable data fields and forms
Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:
- Ease of navigation across menus
- Intuitive dashboards and layouts
- Clear and user-friendly interface design
- A minimal learning curve for essential functions
- Fast and responsive system performance
Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:
- Availability of comprehensive training videos
- Access to templates for faster setup
- Interactive product tours for feature guidance
- Chatbots for immediate assistance
- Options for live webinars or onboarding sessions
Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:
- Availability of 24/7 support options
- Access to live chat and phone support
- Responsiveness to critical issues
- Extensive knowledge base and FAQ resources
- Option for dedicated support or success manager
Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:
- Competitiveness of pricing compared to similar tools
- Flexibility in pricing plans for different business sizes
- Inclusion of essential features at each pricing tier
- Frequency and transparency of billing
- Availability of free trial or demo options
Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- Frequency of positive mentions about scalability and updates
- Feedback on ease of use and reliability
- Comments on customer support experiences
- Ratings for feature completeness and usefulness
- Opinions on overall satisfaction and value for money
How to Choose Client Database Software
It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:
Factor | What to Consider |
Scalability | Ensure the software can grow with your business. Look for options that support increasing user numbers, data storage, and advanced features as your client base expands. |
Integrations | Choose software that seamlessly connects with the tools your team already uses, like CRMs, email marketing platforms, and invoicing systems, to streamline workflows. |
Customizability | Opt for a solution that lets you adapt fields, layouts, and user views to match your unique client tracking needs and reporting preferences. |
Ease of Use | Look for intuitive software that minimizes learning curves, allowing your team to manage client data without frustration or extensive training. |
Budget | Pick software that aligns with your budget, factoring in potential add-ons, user tiers, and future scaling costs to avoid overspending on unnecessary features. |
Security Safeguards | Prioritize data protection with robust encryption, regular security updates, and role-based access controls to safeguard sensitive client information. |
Reporting Tools | Choose software that offers comprehensive reporting and analytics, allowing you to generate insights on client data trends, engagement metrics, and more. |
Customer Support | Select a vendor with accessible, responsive support options (e.g., live chat, phone support) to assist with setup, troubleshooting, and ongoing questions. |
Trends in Client Database Software for 2025
In my research, I sourced countless product updates, press releases, and release logs from different client management software vendors. Here are some of the emerging trends I’m keeping an eye on:
- AI-Powered Insights: More vendors are using AI in customer data management platforms to analyze data and provide actionable insights, such as recommending ideal engagement times or identifying high-value clients. This trend helps businesses make smarter decisions and personalize client interactions more effectively.
- Predictive Analytics: Predictive tools are becoming more popular, allowing companies to forecast client needs based on historical data. For example, client CRM solutions now highlight clients that are ready for an upsell or at risk of leaving, helping teams to proactively engage clients.
- Privacy-First Design: With stricter data privacy laws, database management platforms are increasingly focused on privacy-first features, like customizable user access controls and built-in data encryption. This helps users comply with regulations like GDPR to protect client information.
- Sentiment Analysis: Sentiment tracking is now being integrated into online database apps to gauge client satisfaction through interactions and feedback. Some online customer management software even offers automated sentiment scoring from emails or chat messages, helping businesses to prioritize follow-ups.
- Voice and Text Recognition: Vendors are adding voice and text recognition features to capture client interactions in their client management systems. This allows for automated call transcriptions and chat documentation, making it easier for businesses to record and review interactions without manual logging.
What is Client Database Software?
Client database software is a tool for storing, organizing, and managing information about clients. It typically includes features for recording contact details, interaction history, preferences, and transactions. This software provides a structured system for businesses to keep track of their client information in one centralized location.
The benefits of using client database tools include improved customer relationship management, efficient data organization, and enhanced personalized customer service. They allow for targeted communication strategies based on client information, support data-driven decision-making, and help in identifying sales opportunities. Additionally, they offer time savings by streamlining client information management and ensure better security for sensitive client data.
Features of Client Database Software
When selecting client database software, keep an eye out for the following key features:
- Contact organization: Provides a centralized contact database to store and organize client details, ensuring quick and easy access to client information.
- Client interaction tracking: Logs all interactions with clients, allowing sales contact management software to track follow-ups and maintain a complete communication history.
- Segmentation: Allows users to group clients by demographics or buying behavior, making sales and marketing contact database organization and targeted communication much easier.
- Automated reminders: Sends reminders for follow-ups and tasks, helping you stay on track.
- Document storage: Enables you to store documents in one place, which is critical for a client management program that handles large amounts of client documentation.
- Customizable fields: Lets you adapt the software to your unique needs by creating custom fields.
- Reporting and analytics: Provides valuable insights into client data trends and performance metrics, which is especially key for client management tools that focus on tracking client engagement.
- Data import/export: Simplifies transferring data from other online database solution options, ensuring integration with existing tools and avoiding data silos.
- Role-based access control: Allows you to control access to sensitive client data, which is a feature often included in customers management software to ensure information security.
- Integration capabilities: Connects the software with other tools, like email database software and accounting systems, making database creation software highly versatile for a smooth workflow across departments.
Benefits of Client Database Software
Implementing client database software can provide several benefits for your team and your business. Here are a few you can look forward to:
- Improved organization: Keeps all client information in a centralized contact data base, making it easy to access details, interaction history, and notes as needed.
- Better client relationships: Tracks interactions and sets follow-up reminders, which is useful for businesses using client organization software to stay connected and build strong client relationships.
- Time savings: Automates routine tasks like data entry and follow-up alerts, freeing up time for more valuable work.
- Enhanced team collaboration: Enables multiple team members to access and update records within a web based database software, ensuring that everyone is informed and aligned on client needs.
- Data-driven decisions: Offers analytics and reporting to reveal client trends and support better decision-making.
- Increased data security: Provides role-based access and encryption, essential for maintaining data privacy within a software database that stores sensitive client information.
- Scalability: Grows with your business, supporting more users and contacts over time, making it ideal for both small and large organizations seeking the best contact database solution for their needs.
Costs & Pricing for Client Database Software
Selecting client database software requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in software for client management:
Plan Comparison Table for Client Database Software
Plan Type | Average Price | Common Features |
Free Plan | $0 | Basic contact storage, limited data import/export, and basic reporting. |
Personal Plan | $5-$25/user/month | Contact management, interaction tracking, limited customization, and simple analytics. |
Business Plan | $30-$50/user/month | Advanced client segmentation, task automation, enhanced security, customizable fields, and team support. |
Enterprise Plan | $60-$100/user/month | Unlimited storage, custom integrations, advanced reporting and analytics, priority support, and compliance features. |
Client Database Software FAQs
Learning more about business databases is a good place to start. Even if this seems basic, a quick overview is helpful to warm up your mental muscles before diving into software specifications. Here are some FAQs to get you started.
What is a client database?
What are some different types of database software?
What types of customer data can be collected?
What is the best Windows database software?
What is contact segmentation?
What are some of the challenges of database management?

What's Next?
Have you tried out any client database tools listed above? Is there something that you think we are missing from our list? What system(s) do you use for your database management needs?
Related tool lists:
Are you thinking about switching or upgrading anytime soon? Do you use free customer management software or prefer a paid service? One-time fee or subscription?
We want to hear your thoughts in the comments below.