19 Best Enterprise Workflow Software Reviewed For 2024
10 Best Enterprise Workflow Software Shortlist
Here's my pick of the 10 best software from the 20 tools reviewed.
Finding the right enterprise workflow software solution is essential for streamlining workflows and enhancing efficiency and productivity on a large scale. However, the overwhelming number of available enterprise workflow tools available can make the selection process both overwhelming and time-consuming.
In this article, I leverage my experience managing workflows for large companies and using dozens of different workflow tools to explore the workflow management software market for you. Here, I have shortlisted the best enterprise-level workflow software on the market and determined their best use cases, making it simple and easy to find the right tool for you.
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The Best Enterprise Workflow Software Comparison Chart
Here is a table where you can compare all the tools we just covered in the overviews.
| Tools | Price | |
|---|---|---|
| Wrike | From $9.80/user/month (min of 2 seats) | Website |
| Process Street | From $100/month (billed annually) | Website |
| Pneumatic Workflow | From $99/month (unlimited users) | Website |
| Miro | From $8/user/month (billed annually) | Website |
| monday.com | From $8/user/month (billed annually) | Website |
| CRM Creatio | From $25/user/month | Website |
| Acquia DAM (Widen) | Pricing upon request | Website |
| Lucidchart | From $7.95/user/month (billed annually) | Website |
| Qntrl | From $8/user/month | Website |
| Quixy | From $10/user/month (billed annually) | Website |
Compare Software Specs Side by Side
Use our comparison chart to review and evaluate software specs side-by-side.
Compare SoftwareHow to Choose Enterprise Workflow Software
As you work through your own unique software selection process, keep the following points in mind:
- Scalability and Flexibility: Your business needs will evolve over time, and your enterprise workflow software must be able to grow with you. Look for solutions that can handle increasing volumes of tasks, users, and data without compromising performance. For example, a rapidly expanding company will benefit from software that allows for easy addition of new workflows and users, ensuring smooth operations even as the business scales. Moreover, look for software that offers a full coverage for your complex enterprise needs.
- Integration Capabilities: Enterprise workflow software must integrate seamlessly with your existing tools and systems. This ensures data consistency and reduces the risk of errors. For instance, a manufacturing company might need workflow software that integrates with their ERP and CRM systems to streamline order processing and customer management. Check for compatibility with key software like accounting systems, HR platforms, and communication tools.
- User-Friendly Interface: The software should be intuitive and easy to use for all team members, regardless of their technical expertise. A complicated interface can hinder adoption and reduce productivity. For example, in a healthcare setting, medical staff should be able to navigate the workflow software quickly to update patient records and manage appointments efficiently. Prioritize solutions with customizable dashboards and drag-and-drop functionalities.
- Robust Security Features: Protecting sensitive data is essential, especially for industries dealing with confidential information, such as finance and healthcare. Ensure the software provides strong security measures, including data encryption, user authentication, and regular security updates. For example, a financial services firm needs workflow software that complies with regulatory standards like GDPR or HIPAA to safeguard client information.
- Vendor Support and Training: Reliable customer support and comprehensive training resources are vital for smooth implementation and ongoing use. Choose a vendor that offers extensive onboarding, documentation, and responsive support services. For instance, a legal firm might require detailed training sessions to ensure that all staff members are proficient in using the software to manage case files and deadlines effectively. Consider vendors that provide webinars, user forums, and dedicated support teams.
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ClickUp
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.7 -
Wrike
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.2 -
Hub Planner
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.2
Best Enterprise Workflow Software Reviews
Here’s a brief description of each enterprise workflow software, along with best use cases and standout features. Feel free to check out how I picked this software at any time.
Wrike is an enterprise work management software that helps teams streamline workflows and improve team efficiency. It's a cloud-based solution that offers a range of features like task management, time tracking, document collaboration, automation, and more.
Why I picked Wrike: It's highly customizable, which allows you to tailor the platform to your specific needs. This flexibility is a big plus in an enterprise setting where different teams may have different workflow requirements. On top of that, the platform gives you the option to work on your workflows from scratch or get a headstart using pre-built templates. These can range from OKRs and goal management to request management that will help you collect approvals or feedback swiftly without disrupting your workflows.
Finally, you can look at all the information that comes out of your workflows using the dashboard view or pulling a report. These will give you full visibility of your projects and allow you to make decisions based on data that is up-to-date.
Wrike Standout Features & Integrations
Standout features include its no-code automation module and security features. The no-code automation builder will let you decide how information is routed within the organization depending on pre-defined triggers. You simply select from drop-down menus and connect boxes in a flowchart. The security features though... they're awesome! You can set permissions per role and relax knowing that your information is highly encrypted in a platform that complies with multiple ISO certifications and is CSA Star cloud security certified. SLA: 99.9% uptime.
Integrations include Salesforce, Zoom, Tableau, Jira, MediaValet, Hubspot, Dropbox, Okta, Slack, Adobe, and hundreds of additional pre-built integrations. However, it also has an API you can use to build custom integrations with your favorite tools.
Process Street is an efficient enterprise workflow software that streamlines business processes by helping organizations automate repetitive tasks.
Why I picked Process Street: The software offers an intuitive user interface that makes designing and managing complex workflows easy, allowing teams to move quickly and efficiently through their daily tasks. Its simple drag-and-drop interface allows users to create or modify workflows easily, and its chat feature enables team members to communicate with each other in real time, ensuring everyone stays on the same page.
Process Street includes a reporting and analysis feature that generates reports covering workflows, progress tracking, and bottlenecks or areas for improvement. This provides detailed insights into how workflows are performing, enabling organizations to optimize their processes and achieve their goals. Managers can track progress using visualization tools like dashboards or Gantt charts to navigate existing processes, identify gaps, and make necessary changes.
Process Street’s conditional logic tool allows businesses to add pre-set conditions to their workflows, which they can use to trigger automated tasks or skip stages in the workflow process. Companies can create custom workflows tailored to their needs, enhancing efficiency and automating repetitive tasks.
Process Street Standout Features and Integrations
Features include workflow management and automation tools, task scheduling & tracking, conditional logic, data visualization tools, process reporting, status notifications, and process modeling. Process Street also comes with a comprehensive template library that covers different industries, business departments, and functional areas. This is helpful as your managers won't need to spend time designing their own workflows or ensuring they meet industry standards.
Integrations are available through a Zapier connection and include cloud storage platforms and project management tools to help organizations synchronize their workflows, collaborate more effectively, and manage all their processes in one place.
Best enterprise workflow software for creating automated processes
Pneumatic Workflow is a workflow management software that you can use to create automated workflows and assign tasks to all of your employees.
Why I picked Pneumatic Workflow: Their software helps teams effectively minimize routine errors, improve communication between teams, and boost productivity. Their workflows can be launched in four ways, namely running the workflow manually, sharing kick-off forms, using external SaaS systems, and using the Pneumatic public API.
Their workflow features include workflow templates, workflow variables, activity highlights, and informative dashboards. Using these features, you can create and automate your workflows to manage your tasks more efficiently.
Pneumatic Workflow Standout Features and Integrations
Features include workflow tools, templates, shareable kick-off forms, conditional logic, a WYSIWYG editor, file versioning, and comment threads to help team members quickly communicate with one another about changes or updates they have made on any given project.
Integrations are available with popular business tools, including Gmail, Google Sheets, Microsoft Teams, Salesforce, Slack, Trello, and Workable.
Miro is an enterprise-grade online collaborative platform that connects your company to increase alignment and spend less time in meetings.
Why I picked Miro: The platform is GDPR compliant, ISO & SOC3 certified, and has advanced user management. It lets you brainstorm, diagram, map, and come together under one roof. Among its collaborative highlights are the use of sticky notes, voting, live reactions and a plethora of shapes that go from basic to shape packs from specific companies.
Working with Miro lets your team have a visual shared language and easy access to templates that can help with flowcharts, BPMN, UML, and complex architecture diagrams. Users can also upload charts from other apps for further work, express ideas in varied forms including videos, and utilize TalkTrack to record video explanations of process maps. This broadens communication options within teams, especially useful during video conferences.
Miro Standout Features and Integrations
Features include mind mapping, the Miro Assist AI, a planner tool, quick diagramming, agile workflows, templates, keyword-based content search within Miro, privacy controls, board notes, comments, annotations, and live tracking of teammates.
Integrations include over 100 apps from the likes of InVision, Unsplash, Adobe Creative Cloud, Asana, Monday.com, Notion, Confluence, OneDrive, Slack, Box, and Zoom. Additionally, you can access thousands more through Zapier.
Monday.com is a project management platform designed to cater to the diverse needs of teams across various industries, offering a suite of features including dashboards, integrations, automations, Gantt charts, and Kanban boards.
Why I picked monday.com: I selected this tool because of its user-friendly interface and a high degree of customization, which cater to various project management needs. I judge Monday.com to be particularly effective for fast, customizable project management because it streamlines the process of planning, executing, and monitoring projects, and has garnered positive feedback from its users.
Customization in this platform includes everything from changing the name of a column or state to creating custom fields, defining workflow rules and automating the flow of information within the software. I would finally like to point out that at this level, there are many security features you can expect like permissions by role, 2-factor authentication, SOC II type 2 and HIPAA compliance, data encryption, and panic mode which locks your account if you think your credentials have been compromised.
monday.com Standout Features & Integrations
It offers a range of features, including Gantt charts for planning, project dashboards for monitoring, and workload views for resource allocation. With project templates and custom automations, monday.com facilitates effective project execution, while enterprise-grade security and 24/7 support ensure a reliable and protected environment for managing work.
Integrations include project management apps like Slack, Google Drive, Gmail, Google Calendar, Basecamp, Jira, GitHub, Trello, Dropbox, Typeform and many more, accessible via Zapier. There is also an API you can use to build custom integrations with your current tech stack.
Creatio CRM is a versatile customer relationship management platform designed to simplify business processes and workflows across marketing, sales, and service functions.
Why I picked CRM Creatio: One of the most compelling aspects of CRM Creatio is its no-code platform, which allows businesses to automate workflows without requiring specialized IT skills. The platform's composable architecture further supports this by allowing users to configure and deploy AI use cases easily, making it adaptable to evolving business needs.
CRM Creatio supports workflows across various functions, like sales, marketing, and customer service. Furthermore, the platform's flexibility and scalability make it suitable for businesses of all sizes, from small enterprises to large corporations.
CRM Creatio Standout Features and Integrations
Features include 360-degree customer views, customizable dashboards, real-time analytics, AI-assisted app development, contact and account management, lead and opportunity management, task management, and performance management.
Integrations include Accelo, Act!, ActiveCampaign, Acumatica, Adobe Analytics, Asana, Microsoft Exchange, Excel, Mailchimp, HubSpot Marketing Hub, Google Calendar, and Tableau.
Acquia DAM (Widen) is a comprehensive digital asset management platform that allows users to store, organize, and manage various types of digital assets such as images, videos, and documents.
Why I picked Acquia DAM: It offers features for brand management, customer data management, omnichannel experiences, and commerce engagement. With its centralized approach, Acquia DAM (Widen) provides a solution for businesses to efficiently manage their digital assets in one place. This aspect of centralized digital asset management is a key purchase decision factor for organizations looking to streamline their asset management processes and improve productivity.
Acquia DAM Standout Features & Integrations
Features include hi-res previews, version control, asset history, predictive search, metadata keyword search, content syndication, channel portals, and time-based access to assets.
Integrations include Airtable, Clarifai, Asana, Box, Salesforce, OneDrive, Slack, Wrike, and Shutterstock. You can also find partner integrations from Adobe Creative Cloud, Enwove, Hootsuite, Modus, and Mediafly.
Acquia DAM has plans for standard and enterprise DAM solutions and a DAM+PIM offering.
Lucidchart is an intelligent diagramming application that helps your team work together on building workflows.
Why I picked Lucidchart: This is a tool that offers great collaboration features. Mapping process workflows is a team effort in most cases. Lucidchart provides a canvas where everyone can co-create, leave comments, engage in conversations around a specific item, and share their work with as many stakeholders as they need.
Additionally, the platform is CCPA and GDPR compliant and keeps your information secure, using encryption on transfer and rest. The cryptographic keys are protected by Amazon’s Key Management Services.
Lucidchart Standout Features and Integrations
Features include external sharing options, comments, mentions, real-time collaboration, revision history, and data linking.
Integrations include everything from Slack, Google Workspace, Asana, Atlassian, and Office365, to more industry-specific applications like Salesforce, AWS, Azure, and BambooHR. Lucidchart has a free plan available for individual users.
Qntrl
Best for its numerous ways to extend the software’s capabilities
Qntrl is a workflow orchestration software that helps you bring visibility, control, and automation to processes like purchasing, onboarding, and marketing.
Why I picked Qntrl: Qntrl gives you granular control over fields, forms, and permissions. It also lets you set business rules that apply across the board. This will let you set, for example, custom notifications every time a high-priority expense is submitted.
Additionally, process transitions will help you control processes that require multiple flows to happen in parallel. The system will automatically make sure that the next step is unlocked once all conditions are met.
Qntrl Standout Features and Integrations
Features include a workflow designer with parallel transitions, and common states, field access privileges, role-based access controls, audit capabilities, built-in reports, and custom notifications through email.
Integrations are available in many ways, there are pre-built connections with popular apps like Slack, Dropbox, and Google Drive, webhooks, extensions that can sync information, and scripting that you can use to build custom functions.
Quixy is a no-code BPM and workflow platform that provides you the tools to model, automate, monitor, and optimize your business processes.
Why I picked Quixy: This platform is built to help you quickly deploy apps using no code. These apps are basically workflow automations that you can build by following a series of steps provided by Quixy. Within the app builder, you can name the project and build forms with custom fields that will help your users submit information, like approvals or feedback. Then, a workflow builder lets you map the process you want to automate and provides a ton of options for you to customize each step.
Finally, you can define business rules, section permissions where you can define user access per field, and a few parameters before publishing. If, however, you would like to preview how your forms look like, you can do so and switch between desktop and mobile views.
Quixy Standout Features and Integrations
Features include a drag-and-drop builder, unlimited workflow steps, workflow automation, configurable reminders, escalation options per step, templates for a quick start, data tables, and an inbuilt simulator.
Integrations are available through out-of-the-box connectors, webhooks, and 3000+ apps through Zapier.
Other Enterprise Workflow Software
Here are a few more worthwhile options that didn’t make the list.
Related Project Management Software
If you still haven't found what you're looking for here, check out these other related tools that we've tested and evaluated:
- Project Management Software
- Resource Management Software
- Workflow Automation Software
- Task Management Software
- Gantt Chart Maker
- Productivity Tools
Selection Criteria for Enterprise Workflow Software
When selecting enterprise workflow software, it's essential to evaluate both overall functionality and specific use cases that meet the needs of your business. I have personally tried and researched these tools to ensure they meet the highest standards. In doing so, I developed a series of criteria to guide my selection process. Each criterion is weighted to reflect its importance to my overall evaluation.
Here are my personal selection criteria:
Core Enterprise Workflow Software Functionality (25% of total weighting score): To be considered for inclusion on my list of the best enterprise workflow software, the solution has to fulfill some common use cases, such as:
- Task and project management
- Document and file sharing
- Team collaboration and communication
- Workflow automation
- Integration with existing systems
Additional Standout Features (25% of total weighting score): Unique features distinguish enterprise workflow software from its competitors and add significant value. This evaluation looks for:
- Unique integration capabilities with other enterprise systems
- Advanced analytics and reporting tools
- Customizable templates and workflow design
- Mobile access for on-the-go management
- Role-based access and security measures
Usability (10% of total weighting score): Usability determines how easily users can navigate and leverage the software to its full potential. This criterion assesses:
- Intuitive user interface
- Drag-and-drop workflow design
- Customizable dashboards
- Easy navigation for users of all technical levels
Onboarding (10% of total weighting score): Effective onboarding ensures a smooth transition to new software, maximizing its benefits quickly. This evaluation focuses on:
- Comprehensive training resources
- Interactive product tours
- Availability of templates and guides
- Quick migration support
- Responsive support during the onboarding phase
Customer Support (10% of total weighting score): Reliable customer support is essential for resolving issues promptly and maintaining smooth operations. This criterion examines:
- Availability of 24/7 support
- Dedicated account managers
- Response time for support tickets
- Access to user forums and communities
Value For Money (10% of total weighting score): Value for money considers the balance between the cost of the software and the benefits it delivers. This evaluation looks at:
- Competitive pricing models
- Transparent cost structure
- Inclusion of essential features in the base price
- Discounts for long-term commitments or larger teams
Customer Reviews (10% of total weighting score): Customer reviews provide real-world insights into the software's performance and user satisfaction. This criterion evaluates:
- Overall satisfaction rating
- Feedback on ease of use
- Reports on customer support experience
- Insights on feature effectiveness
- Evaluation of reliability and performance
Trends in Enterprise Workflow Software
Enterprise workflow software is continuously adapting to the changing needs of businesses. Here, I have identified several trends that I believe will impact workflow management software for enterprises both now and in the future:
Automation and AI Integration
- Advanced AI and Machine Learning: AI-driven analytics and machine learning capabilities are increasingly being integrated into workflow software. These enhancements enable predictive analytics, automated decision-making, and intelligent task routing, providing deeper insights and improving efficiency.
- Robotic Process Automation (RPA): Many tools are incorporating RPA to automate repetitive tasks, reducing manual workload and minimizing errors. This trend reflects the growing demand for more intelligent and autonomous process management.
Enhanced Collaboration and Communication
- Integrated Communication Tools: Workflow software is now offering built-in communication features such as chat, video conferencing, and real-time collaboration. These updates ensure seamless interaction among team members and improve project coordination.
- Collaborative Document Management: Enhanced document management systems allow for real-time co-authoring, version control, and secure file sharing, facilitating better collaboration on shared documents.
Advanced Security and Compliance
- Enhanced Security Features: With increasing concerns about data breaches, advanced security measures such as end-to-end encryption, single sign-on (SSO), and multi-factor authentication are being prioritized. These features ensure robust protection of sensitive business data.
- Compliance Tracking: Workflow software is evolving to include comprehensive compliance tracking and reporting features. This helps organizations adhere to industry regulations and standards more efficiently.
By staying ahead of these trends, organizations can leverage the latest technologies to optimize their workflows, improve collaboration, and ensure robust security and compliance.
What is Enterprise Workflow Software?
Enterprise workflow software is a tool that helps businesses manage and automate their regular processes and tasks. It acts like a roadmap for various tasks and activities, guiding them through the different stages of a process, from start to finish. This software typically allows for the creation, execution, and monitoring of workflows within an organization, ensuring that tasks are completed in an orderly and efficient manner.
Enterprise workflow tools streamline operations, improves communication, and enhances overall productivity within a company. It ensures that tasks are assigned to the right people and that they are aware of their responsibilities and deadlines. This leads to more efficient task management, reduces the likelihood of errors, and helps in maintaining consistency in business processes.
Features of Enterprise Workflow Software
Automating and streamlining business processes can dramatically improve efficiency and productivity. Here, I've outlined the most important features to look for when selecting enterprise workflow software:
- Task Automation: This automates repetitive tasks, freeing up time for more strategic work.
- Workflow Designer: This provides a visual interface for creating and modifying workflows, ensuring they meet specific business needs.
- Integration: This connects with other essential tools and systems, ensuring smooth data flow and reducing the need for manual data entry.
- Real-time Analytics: This offers insights into workflow performance, allowing for data-driven decision-making and continuous improvement.
- Notifications and Alerts: This keeps team members informed about task status and deadlines, reducing the risk of missed deadlines.
- Document Management: This centralizes document storage and management, making it easier to access and share information.
- Customizable Templates: This provides pre-built workflow templates that can be tailored to specific business processes, speeding up implementation.
- Role-based Access: This controls who can access and modify workflows, enhancing security and ensuring that only authorized personnel can make changes.
- Mobile Access: This enables users to access workflows from any device, ensuring that they can stay productive even when on the go.
- Compliance Tracking: This ensures that workflows adhere to industry regulations and standards, reducing the risk of non-compliance issues.
Enterprise plans typically include advanced security measures, such as single sign-on (SSO) and enhanced encryption, to protect sensitive data. They also offer higher levels of customization, allowing businesses to tailor workflows to their unique needs. Additionally, enterprise plans often provide dedicated account managers and priority support, ensuring that any issues are resolved quickly and effectively. These features typically make enterprise workflow software a more comprehensive and scalable solution for large organizations with complex needs.
Overall, though, focusing on these general features can help you create more efficient, streamlined workflows that enhance your business operations.
Benefits of Enterprise Workflow Software
Here are five primary benefits of enterprise workflow software that help to streamline operations for users and organizations:
- Increased Efficiency: Enterprise workflow software automates repetitive tasks and processes, freeing up time for employees to focus on higher-value activities and strategic initiatives.
- Improved Collaboration: Enterprise workflow software facilitates seamless communication and coordination among team members, enhancing productivity and reducing the likelihood of errors or miscommunication.
- Enhanced Visibility: Enterprise workflow software provides real-time insights into workflow progress and performance, enabling managers to make informed decisions and quickly address any issues or bottlenecks.
- Scalability: Enterprise workflow software supports the growth and expansion of your business by easily adapting to increasing volumes of tasks, users, and data without compromising performance or functionality.
- Compliance and Security: Enterprise workflow software ensures that workflows adhere to industry regulations and standards while protecting sensitive data through robust security measures like encryption and access controls.
For buyers, it's important to recognize that enterprise plans for workflow software typically offer additional benefits compared to entry-level plans. These plans often include enhanced customization options, more comprehensive integration capabilities, higher data storage limits, stronger security and compliance features, and advanced analytics tools.
Overall, these benefits demonstrate how enterprise workflow software can enhance productivity and transform business operations.
Costs & Pricing for Enterprise Workflow Software
For many, pricing is one of the most important factors to consider when selecting enterprise workflow software. These tools typically offer a range of pricing options to suit various business needs and budgets. Most plans fall into similar categories, with providers offering tiered plans that include comparable features and price points at each level.
Even if you're planning to purchase an enterprise-level plan or higher, it's still a good idea to be be aware of the pricing plans—and associated features—that are available to you. The last thing you want is to pay a premium price for common features or features that you won't use. Moreover, it might turn out that you can get the features you need at a lower pricing tier.
Here's a breakdown of the typical plan types, average prices, and common features to help you navigate your choices:
Plan Comparison Table For Enterprise Workflow Software
| Plan Type | Average Price | Common Features |
|---|---|---|
| Free Plan | $0 | Basic task management, limited workflows, and integrations, restricted user access |
| Basic Plan | $10-$20 per user/month | Enhanced task management, basic automation, email support, limited integrations |
| Professional Plan | $30-$50 per user/month | Advanced automation, custom workflows, advanced integrations, analytics, priority support |
| Enterprise Plan | $70-$100 per user/month | Unlimited workflows, AI-driven analytics, full integrations, dedicated account manager, advanced security features |
| Custom/Enterprise Plus | Varies (typically custom pricing) | Tailored features, complete customization, on-site training, enterprise-level support, compliance tracking, and regulatory features |
Each plan offers a different level of functionality and support tailored to varying business needs and sizes. When considering a plan, enterprise-level or otherwise, its important to evaluate your organization's specific requirements and growth potential. The right plan should not only fit your budget, but also scale with your organization, offering the flexibility and features necessary for efficient resource management.
Common stages where your company may want to upgrade its pricing plan include:
- Process Complexity Increase: When processes require advanced automation and custom workflows, an organization will often upgrade to a higher-tier plan.
- User Growth: As an organization expands and more employees need access to the workflow software, it may want to upgrade to accommodate additional users.
- Integration with Other Systems: When there is a need to integrate the workflow software with other enterprise systems such as ERP, CRM, HRM, or other specialized software, an organization will often upgrade to a more advanced pricing tier.
- Advanced Reporting and Analytics: As sophisticated reporting and real-time analytics become necessary, a company will upgrade to a higher-tier subscription.
- Enhanced Security and Compliance Requirements: When higher data security and compliance with industry standards are needed, it is a good idea to upgrade to a premium plan that offers advanced security features and compliance tools.
By evaluating factors such as pricing tiers, associated features, and scalability options, you can make an informed decision and choose a plan that best aligns with your requirements and budget.
Enterprise Workflow Software FAQs
Find answers to the most common questions around this topic.
What is an enterprise workflow?
Unlike traditional workflows which are a series of steps that sequentially take you to an objective, enterprise workflows have an increased level of complexity. These workflows are a representation of how the enterprise and its different components work together to deliver on business objectives.
What is enterprise workflow software?
Enterprise workflow software is software that allows you to model, monitor, optimize, and measure business processes and workflows.
This software typically includes a process mapping feature such as a drag-and-drop builder, reporting modules, and on occasion, testing features.
What is enterprise workflow automation?
Enterprise workflow automation is a series of rules, application behaviors, and notifications that allow you to create a predictable workflow that can take a team from A to B, including through an approval workflow, without human intervention.
Learn more in our guide to workflow automation.
What is the difference between workflow automation and process automation?
It’s mainly a matter of scope. Workflow automation involves making a series of steps work automatically to achieve a specific result. Now, workflow automation can be a subset of process automation. Process automation will look at making some workflows predictable to control the variability of the outcomes to get closer to achieving business objectives.
What’s Next?
If you are looking to refresh your knowledge of the basics of workflow diagrams, read our guide to workflow diagrams. It explains how to create them and use them to create a shared understanding of goals. You can also learn workflow design from Wes Knight's failed attempt.
Other related lists:
- Enterprise resource management software
- Workflow automation software
- Enterprise project management systems
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