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15 Best BPMS (Business Process Management Systems) In 2023

The Best BPMS Suite Shortlist

Have a quick glance at the tools I review in this list:

  1. 1. Integrify — Best for its process testing features prior to deployment
  2. 2. Wrike — Best BPMS tool for teams of all sizes
  3. 3. monday.com — Best for customization
  4. 4. Pneumatic Workflow — Best enterprise-grade workflow management
  5. 5. Studio Creatio — Best to build no-code applications for your business
  6. 6. beSlick — Best for collaborative process & task management
  7. 7. Lucidchart — Best for streamlining business processes through intuitive diagramming and collaboration features
  8. 8. Revver — Best for document management & control
  9. 9. Qntrl — Best BPMS for rapidly growing organizations that need to scale process growth
  10. 10. Kissflow — Best visual business process management system
  11. 11. Miro — Best for collaboration and visualization of business process workflows
  12. 12. Quixy — Best no-code BPM software
  13. 13. Forecast — Best BPMS for AI and automation capabilities
  14. 14. Kintone — Best for building custom business processes
  15. 15. SAP Signavio Process Manager — Best for model validation and value chain modeling

This article will help you quickly compare and evaluate the best business process management systems (BPMS) and other online BPM tools that are designed for large organizations and enterprises.

These will be of utmost importance to you if you intend to continuously analyze, advance, and improve your business’s processes and systems or if you need a more coordinated, in-depth integration of IT and non-IT departments during process refinement.

While simple BPM tools geared toward individuals, teams, and medium-sized businesses let you build and run workflows, the fully-featured business process management suites that we explore in this overview have the flexibility and capability to integrate with your existing IT architecture and help you design, test, and improve models from a unified vantage point.

In this post, I’ll go over a BPMS definition and answer some FAQs about BPM suites and what they can do for growing your processes over the long-term. We’ll look at some of the top BPMS on the market and provide a simple comparison between them. In addition to that, I outline evaluation criteria for what makes the best BPM software in my opinion.

What is BPMS software?

BPMS are sets of tools that aid in automating and structuring a network of business processes between IT and non-IT groups. BPMS software will let you map out your existing set of processes, analyze systems for potential improvements, and ensure communication efficiency.

BPMS software is designed for longevity, meaning that you work with it on a consistent basis to continuously improve business process design rather than employing it as a one-and-done solution.

Overviews Of The Best BPMS Software

Here’s a brief description of each of the BPM automation tools that are featured on my top 15 list. I go into detail about what each tool offers and why it was selected for this business process modelling tools comparison.

1

Integrify

Best for its process testing features prior to deployment

Integrify is a cloud-based business process management system that helps organizations easily design, automate, and track end-to-end business processes. It provides you with a wide range of features, such as task automation, real-time visibility into processes, and workflow optimization capabilities.

You can easily create custom workflows that meet your needs, identify areas where improvement is needed, and take corrective action if necessary. You can also build complex processes that automate workflow between employees and systems. The way you can do this is by dragging-and-dropping tasks and then configuring them based on the criteria you define. These criteria, for example, can be as simple as a threshold that, if exceeded, will trigger a response from the system or activate an approval workflow.

Additionally, the system automates mundane tasks, so you don’t have to waste time on them manually. The platform offers real-time visibility into each process step, making it easier for you to monitor progress and adjust when needed. Further, Integrify lets you create dynamic forms. You can add custom fields, input validations, conditional logic, calculations, dropdowns, and checkboxes—making it easy to collect data quickly and accurately while ensuring that all fields have been filled out properly.

Finally, these forms can be used with workflows to complete tasks faster. Integrify offers powerful visualizations and reporting capabilities, allowing you to easily generate reports on various aspects of business performance, such as task completion rate or customer satisfaction level.

Integrify integrates with popular third-party applications like Salesforce, Dropbox, Slack, and Zapier so that data can be shared across multiple systems without having to export/import files or duplicate information entries. You will be guided through the initial setup phase, which includes creating forms, setting up permissions for users, and defining automated processes.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.4 31

Free demo available

Pricing upon request

2

Wrike

Best BPMS tool for teams of all sizes

Wrike is a powerful, easy-to-use business process management software trusted by 20,000+ organizations worldwide. It's suitable for teams with anywhere from five members to an unlimited number of members. The tool is highly configurable and allows users to customize workflows, dashboards, reports, request forms, and more.

Wrike’s simple interface enables users to switch between Kanban boards, one-click Gantt charts, and traditional workload views, allowing them to choose how to visualize their priorities. Wrike also features task lists, automations, subtasks, calendars, shared workflows, file sharing, and organizational process templates.

Wrike has an easy-to-use, intuitive interface and navigation with distinct spaces, folders, and tasks. Toggle quickly between the home screen and timesheets, dashboards, calendars, reports, and an activity stream.

Wrike offers 400+ pre-built native integrations, including integrations with the most popular file management software from Microsoft, Google, and Dropbox, along with sales and marketing software from Salesforce and Marketo.

Pricing starts at $9.80 per user per month. There are four different price points, including a free version and plans which offer the ability to invite free external collaborators to a paid account.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.2 2544

Free plan available

From $9.80/user/month

3

monday.com

Best for customization

monday.com is a great BPM tool because of the way it has done away with a lot of the trimmings of typical management tools and focused on simple, visually intuitive layouts that help clarify the sequence of work.

monday.com’s features for managing projects include resource and project management, time tracking, collaboration, and reporting features. For example, users can upload and attach files to cards, make comments, mention teammates, and more.

It also offers a great project reporting dashboard that can collect data from multiple boards, allowing better tracking of progress. And while monday.com doesn’t offer a complete set of tools for project accounting and invoicing as other tools do, you can use monday.com to track hours, timelines, and invoices.

Overall, this is one of the most customizable business process management software solutions that I’ve examined. It’s a tool that lets you work in whatever methodology—Kanban or otherwise—that fits your project and team. You’ll also find some useful workflow tools for automating parts of your process.

monday.com’s integrations include business apps like Slack, Google Drive, Gmail, Google Calendar, Jira, GitHub, Trello, Dropbox, Typeform, and many more, accessible via Zapier.

monday.com costs from $6/user/month and comes with a free 14-day trial. They offer a free plan for up to 2 users.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.7 8599

14-day free trial + free plan available

From $8/user/month (billed annually, min 3 seats)

4

Pneumatic Workflow

Best enterprise-grade workflow management

Pneumatic offers a cloud-based workflow management solution designed to help businesses and teams manage their workflows by identifying, organizing, and coordinating multiple sets of tasks and processes.

The Pneumatic workflow management software helps you automate task management, eliminate redundancy, enhance communication between individuals and teams, reduce errors, and improve productivity.

As a robust business process management system, Pneumatic Workflow allows you to launch workflows through different means, such as the manual implementation of a workflow, by sharing or distributing kick-off forms, using external SaaS solutions, and by leveraging the platform’s public API.

Pneumatic Workflow enables businesses to design and implement assembly lines to move partially completed tasks along to the next staff or team member in an efficient manner. This allows tasks, especially the more complex ones, to be constantly on the move and handled by the right people until completion.

Users may also choose to start with pre-built workflows, which are available through Pneumatic’s free template library. They also have the option to run unlimited workflows from a single template. The platform’s free template library comes with most of the widely used workflows you would expect, such as content development, feature release, customer retention, purchase approval, and employee onboarding.

Some of Pneumatic’s features include shareable kick-off forms, workflow variables and tools, workflow template builder, video-based workflows, urgent prioritization, and automation. The software integrates with third-party applications via a public API or by connecting to a paid account from Zapier.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.6 4

14-day free trial + free plan available

From $99 /month (unlimited users)

5

Studio Creatio

Best to build no-code applications for your business

Studio Creatio is a no-code platform for building, storing, and managing your workflows and business processes. It's highly flexible and can be used to create applications for various aspects of your business operations. You can craft business processes, data models, pages and views, and more.

The process designer allows for real-time collaboration, so team members can work on building business processes at the same time. You can also import existing processes into the system, and export those created in it. All applications built in the platform have a friendly user interface (UI) that will be easy for employees across your organization to navigate and use. Automations can be set up to reduce manual workloads, create consistency, and mitigate human error.

The software integrates with over 300 other tools in the Creatio marketplace. These include popular services like OneDrive, WordPress, FedEx, Process First, Make It TSI, Agovo, Amdocs, Evoqia, Meritus, Onmiline, Technology Advisors, Softline, ITS, Navicon, and Orange Process.

A 14-day free trial is available, and pricing is available upon request.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.9 9

14-day free trial + free plan

Minimum $2000/year spend

6

beSlick

Best for collaborative process & task management

beSlick is an easy-to-use but powerful business process management system for small to medium businesses that provides a full task management system that is integrated into the processes and procedures you design.

Alongside centralizing processes, its strength is in how it also provides every user with their own personal to-do manager and the drag & drop process builder that uses familiar flowcharts, with decision branching, loops and step dependencies (and dependent dates). You can embed videos, links & docs to make them useful for training, and when you run them as tasks you can also capture data and file uploads. It’s easy for even non-technical users to create business processes.

The 'my tasks' section is great! Whether a task comes from a process or a simple reminder like ‘check finance report’ (which you can mark private), you can snooze, prioritize, and reassign tasks easily. If a task is from a template, it becomes a dynamic checklist which is very easy to follow and see progress.

Uniquely and helpful from a compliance perspective, it records when things can’t be done and why, or why someone is completing a step not assigned to them. You can export all of this as a CSV to analyze further (or to provide as evidence). It also collects process feedback for review and makes this highly visible to everyone, which is very useful for continuous improvement.

Reporting is about quality not quantity – so not hugely configurable, but those included are incredibly useful. It also supports Groups, unlimited Guest Access (free), logo branding, @-mention comments and very highly rated customer support.

Integration with other business systems such as G Suite, Salesforce or databases is handled using the ever-popular Zapier.

Pricing starts at $10/month.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.6 10

14-day free trial

From $10/user/month

7

Lucidchart

Best for streamlining business processes through intuitive diagramming and collaboration features

Lucidchart is a visual workspace that combines diagramming, data visualization, and collaboration to accelerate understanding and drive innovation. It's a go-to tool for anyone who needs to visualize complex information, whether you're an engineer mapping out a network, a project manager outlining project timelines, or an executive planning out business processes.

The platform's diagramming capabilities help you create all kinds of diagrams, from simple flowcharts to complex network diagrams, and everything in between. The drag-and-drop interface makes it easy to build your diagrams, and the auto-layout feature keeps everything looking neat and tidy.

Lucidchart also includes great collaboration features. You can share your diagrams with your team, get feedback, and make updates in real-time. Plus, you can add comments and notes right on your diagrams so everyone's on the same page. You can also link your diagrams to live data from your favorite apps, like Google Sheets, Excel, and more. This means your diagrams are always up-to-date, and you can see your data in a whole new way.

Features include real-time collaboration, diagram templates, shape library, interactive designs, data import & export,mobile app, automated diagramming, commenting, reviewing, and third-party integrations.

Integrations include Slack, Salesforce, GitHub, and LinkedIn Sales Navigator, and it fits within a suite of additional Lucid Software products for collaboration and ideation (Lucidspark) and cloud visualization (Lucidscale).

Lucidchart has a limited free version with which you can create up to 3 documents.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.6 1575

7-day free trial + free plan available

From $7.95/user/month

8

Revver

Best for document management & control

Revver is a cloud-based business process management tool that excels in process analysis and optimization, automation, and document management, featuring an easy-to-use interface for modeling complex workflows, collaboration tools, and the ability to analyze processes and automate repetitive tasks, resulting in increased productivity and efficiency.

Revver offers powerful capabilities to help teams visualize, automate, and optimize their workflows. Its drag-and-drop interface allows users to easily model and automate complex workflows without needing any coding skills. One of its standout features is its process analysis capabilities, which enable users to analyze their business processes and identify areas for improvement using various data visualizations. Revver also offers process automation capabilities, allowing users to automate repetitive tasks and streamline their workflows.

Revver's document management capabilities are designed to simplify the process of managing and collaborating on documents within business processes. The platform allows users to create folders to organize documents related to specific processes and assign access and permission levels to team members for added security. Users can upload and store files in various formats, including PDFs, images, and documents, and can attach them to specific process steps for easy reference.

Revver's collaboration tools enable team members to leave comments, feedback, and approvals directly on documents within the platform, streamlining the review process and ensuring that all feedback and approvals are documented and tracked. With Revver's document management capabilities, teams can easily access, collaborate on, and manage documents within their business processes, resulting in increased efficiency and productivity.

Revver offers pricing upon request.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.3 346

Free demo available

Pricing upon request

9

Qntrl

Best BPMS for rapidly growing organizations that need to scale process growth

Qntrl is a comprehensive business process management system that helps organizations design, monitor, and optimize their business processes. It enables users to identify areas for improvement, streamline operations, and reduce costs.

Businesses can use the cloud-based platform to create models of their existing processes and optimize them with automated workflow tools and analytics. This allows them to quickly identify operational bottlenecks and opportunities for cost savings or increased productivity. There are robust reporting capabilities that allow users to track the performance of their business processes over time. Users can customize their dashboards to include only the data they need to keep track of, making it easier to monitor changes in real-time and spot problems before they become too big.

The system has built-in security measures that ensure data remains safe from unauthorized access or tampering. These measures include secure encryption protocols and two-factor authentication for added security assurance. Users can also set up custom roles and permissions so that only certain individuals can access sensitive information or system areas.

There are a variety of built-in automated workflow features that help businesses streamline their processes and increase efficiency. These include templates for common processes like order fulfillment or customer onboarding, giving users a head start when creating new ones from scratch. The BPMS integrates with popular third-party applications such as Salesforce, making it easy for organizations to connect data from multiple sources into one unified dashboard.

15-day free trial

$8/user/month

10

Kissflow

Best visual business process management system

Used by Dominos, The Telegraph, Pepsi, Sears, Comcast, and Hubspot, Kissflow is a digital workplace app with no-code process management functions that easily adapt to any business process system across different environments. It is among the most popular and common BPMS. Features include an easy-to-use interface, user and data scalability, real-time analytics, and more than 50 ready-to-use apps like Travel Reimbursements and Employee Onboarding.

Kissflow scored highly in Features and Functions because they are a viable no-code option for all of your business process management needs, including automated processes, project board building, case flow handling, and collaboration tools.

Integrations include G suite, DropBox, Docusign, Webmerge, Salesforce, Oracle, and more.

One con of Kissflow is that the application is internet-access dependant, meaning there is no way to use the software offline, which may be inconvenient for some (like users with inconsistent internet service).

Kissflow starts at $360/month for up to 20 users and offers a free demo.

Free demo available

From $18/user/month

11

Miro

Best for collaboration and visualization of business process workflows

Miro is a collaborative online whiteboard platform that's designed to help teams work more effectively together. It's a tool that's packed with features to help you visualize and organize your ideas and projects.

I picked Miro because it's incredibly user-friendly. You don't need to be a tech wizard to figure out how to use it. Plus, it's flexible. Whether you're brainstorming new ideas, planning a project, or mapping out a complex business process, Miro has got you covered.

But what really makes Miro stand out are its features. One of my favorites is the infinite canvas. It's like having an endless whiteboard where you can keep adding more and more information without running out of space. And then there's the pre-built templates. Whether you need a Kanban board, a mind map, or a flowchart, there's a template for that. I also like the collaboration features. You can invite your team members to join your board and work on it together in real time. You can even leave comments and feedback directly on the board.

Features include mind mapping, diagramming, agile workflows, templates, keyword-based content search within Miro, privacy controls, board notes, comments, annotations, and live tracking of teammates.

Integrations include over 100 apps, including InVision, Unsplash, Adobe Creative Cloud, OneDrive, Slack, Box, and Zoom. Additionally, you can access thousands more through Zapier.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.8 3414

Free plan available

From $10/user/month

12

Quixy

Best no-code BPM software

Quixy is a cloud-based user-friendly business application platform that empowers business users with no coding skills to automate workflows & processes. Users can build enterprise-grade applications, using simple drag and drop design, ten times faster than the traditional approach.

Quixy provides dozens of pre-built solutions for a variety of use cases such as CRM, project management, HRMS, travel and expense management, service request and incident management, and much more.

Quixy also offers automation options, and users can build custom workflows and processes to fit the needs of the project manager and their team.

Quixy costs $10/user/month on an annual plan. The tool offers a 21 day free trial.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.9 82

21-day free trial

From $10/user/month when billed annually

13

Forecast

Best BPMS for AI and automation capabilities

Forecast is a business process management software that allows users to manage projects, resources, and finances, and includes capabilities for managing both entire portfolios and single project milestones or tasks. Visual workflow modeling can be done with drag-and-drop features as well.

Forecast’s auto-schedule feature assists with project planning by automatically estimating task durations, assigning resources, and setting deadlines. Other great features include the ability to automatically calculate utilization throughout an agency or org, see how team members are spending their time, and flag whether new hires or resources are needed.

The tool’s pipeline allows users to view finished, running, and planned projects across a portfolio. Users can also generate budget insights and reports across the portfolio for metrics like revenue, costs, and profit for each project based on planned and actual work.

Forecast integrates with mainstream project management tools, as well as with Jira, QuickBooks, Xero, and more.

Pricing starts at £25/user/month, and a 14-day free trial is available.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.7 248

14-day free trial

From $29/user/month

14

Kintone

Best for building custom business processes

Kintone is a customizable business process management system used by teams at Volvo Trucks North America, Japan Airlines, Shiseido, and over 23,000 organizations worldwide. Their unique approach to business process management lets you build a variety of business apps with a flexible drag-and-drop interface and then manage actions around your data with workflows you can adjust as you go.

Kintone lets you build your custom BPMS solution by building apps to manage your data and then linking them together in sophisticated workflows you can track from start to finish. Apps are built by dragging-and-dropping what you want to see on a page: rich text fields, date fields, drop-down menus, number fields with built-in calculations, spaces for attachments, user or group selection menus, related data from other apps, tables, and more.

Apps can be built either from scratch, using templates, or from existing spreadsheets for data management, business processes, and workflow purposes. Kintone apps can be customized for project management, sales CRM, customer databases, expense reports, shared to-do lists, equipment management, product feedback, and much more.

Workflows can be built with similar ease using Kintone’s no-code interface. Create the task or project flows you want with drag-and-drop, and then launch them for instant use. Kintone offers complete visibility over every part of your process–and the ability to change it as needed–without ever writing a line of code. Now you can easily spot bottlenecks in your software or team collaboration at a glance—and fix concerns before they become problems. You can also view, edit, and update workflows from the platform’s mobile app, so oversight doesn’t stop when you leave your desk.

Supporting features for process management include the ability to filter tasks by data field or team member to generate custom reports or dashboard views, and automate reminders and handoffs between team members for multi-step workflows.

There are so many ways to customize Kintone it can be hard to know where to start. Read the starter blog “What Can You Build with Kintone?” or watch Creating an App from Scratch for a quick look at how the drag-and-drop builder works.

Kintone lets you expand its capabilities with both free native plugins built by the Kintone team as well as integrations with other tools like Slack, Gmail, Google Calendar, Outlook, Tableau, Dropbox, Salesforce, HubSpot, Eventbrite, WordPress, QuickBooks, MailChimp, and many more through a paid plan

with Zapier or via API integrations.

Kintone costs $24/user/month with a minimum requirement of 5 users. They offer a 30-day free trial (no credit card required) and discounted prices for nonprofits and educators. Kintone’s team also offers a free custom app build as part of the free trial process.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.6 197

30-day free trial

From $24/user/month

15

SAP Signavio Process Manager

Best for model validation and value chain modeling

Signavio’s Process Manager uses intelligent process mining and innovative web technology to assist with ERP transformation initiatives within your business. The software also enables you to quickly share modeling feedback, reviews, and comments across the Suite.

Signavio stands out per our evaluation criteria in that it has an above-and-beyond list of features, like model validation, value-chain modeling, a unified dictionary module, process mining, and is fully web-based, to name a few.

Integrations can be implemented via an API and using JavaScript. More third-party application integrations would be a welcome addition.

The main con is that the UI looks a bit outdated and there is a large time commitment required to get the full benefit of the many features. Parts can be quite technical, so basic IT knowledge is a must.

Signavio offers pricing upon request and has a free trial available.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.4 14

Free trial available

Pricing upon request

Need expert help selecting the right Business Process Management (BPM) Software?

We’ve joined up with Crozdesk.com to give all our readers (yes, you!) access to Crozdesk’s software advisors. Just use the form below to share your needs, and they will contact you at no cost or commitment. You will then be matched and connected to a shortlist of vendors that best fit your company, and you can access exclusive software discounts!

BPMS Comparison Chart

Here is a table where you can compare all the tools we just covered in the overviews.

Tool Free Option Price
1
Integrify

Best for its process testing features prior to deployment

Free demo available

Pricing upon request Visit Website
2
Wrike

Best BPMS tool for teams of all sizes

Free plan available

From $9.80/user/month Visit Website
3
monday.com

Best for customization

14-day free trial + free plan available

From $8/user/month (billed annually, min 3 seats) Visit Website
4
Pneumatic Workflow

Best enterprise-grade workflow management

14-day free trial + free plan available

From $99 /month (unlimited users) Visit Website
5
Studio Creatio

Best to build no-code applications for your business

14-day free trial + free plan

Minimum $2000/year spend Visit Website
6
beSlick

Best for collaborative process & task management

14-day free trial

From $10/user/month Visit Website
7
Lucidchart

Best for streamlining business processes through intuitive diagramming and collaboration features

7-day free trial + free plan available

From $7.95/user/month Visit Website
8
Revver

Best for document management & control

Free demo available

Pricing upon request Visit Website
9
Qntrl

Best BPMS for rapidly growing organizations that need to scale process growth

15-day free trial

$8/user/month Visit Website
10
Kissflow

Best visual business process management system

Free demo available

From $18/user/month Visit Website
11
Miro

Best for collaboration and visualization of business process workflows

Free plan available

From $10/user/month Visit Website
12
Quixy

Best no-code BPM software

21-day free trial

From $10/user/month when billed annually Visit Website
13
Forecast

Best BPMS for AI and automation capabilities

14-day free trial

From $29/user/month Visit Website
14
Kintone

Best for building custom business processes

30-day free trial

From $24/user/month Visit Website
15
SAP Signavio Process Manager

Best for model validation and value chain modeling

Free trial available

Pricing upon request Visit Website

Other BPMS Options

Here are a few more that didn’t make the top BPM tools comparison. If you need additional suggestions for online BPM, check these out.

  1. Camunda Platform

    Best for efficiently automating processes

  2. Oracle BPM Suite

    Best business analytics dashboard feature

  3. ProWorkflow

    Best for project and business process dashboards

  4. SAP Business ByDesign

    Best for integrated CRM

  5. OnBase by Hyland

    Best for creating drag and drop business process paths

  6. Trisotech

    Best for process diagramming and modeling

  7. IBM Blueworks Live

    Best BPMS tool for usability

  8. Orchestly

    Best for medium-size and enterprise businesses

  9. Sensus Process Management

    Best for managing process relationships

  10. K2 Platform

    Best BPMS for security and governance

How I Picked The Best Business Process Management System (BPMS)

What am I looking for when I select BPM solutions for review? Here’s a summary of my evaluation criteria:

User Interface (UI)

Managing processes is complicated as it is. Therefore, the last thing you need is an interface that makes it difficult to find the tools that support that process management. The tools on this list have user-friendly UIs that you can navigate almost intuitively.

Usability

A drag-and-drop intuitive interface or low-code builder is easy to use than complex interfaces. Therefore, this criterion focuses on the ease with which you can learn the tool. I look for the company’s tech support, user support, tutorials, and training. Then, I evaluate how it impacts its learning curve.

Features & Functionality
  • Robust BPM Database: Do they have a powerful way to sort, store, organize, and search a BPM database of processes, procedures, and systems? Is it easy to add, remove, and edit processes stored in the database? Do they have a method for mapping and monitoring processes long term?
  • Visual Workflow Modeling: Is there a way to easily design and edit a visual map of workflow processes? Can you toggle between model versions? Does it support drag-and-drop, keyboard shortcuts, and other quality-of-life implementations?
  • Automation: Is automation software built-in? Are you able to automate common or familiar manual processes with the software? Are critical pathways, permissions, functions/formulas, notifications, etc., sufficient enough to enable automation with minimal administrative oversight?
  • IT and non-IT integration: Does the system integrate easily with existing IT infrastructure? Is communication and collaboration between IT and non-IT parties facilitated appropriately? Are there enough resources for IT users to get the most out of the software while remaining approachable for non-IT users?
Integrations

Is it easy to connect with other tools? Any pre-built integrations with software you have in use, such as business activity monitoring (BAM) software or business rules engine software? Can it import documents from other software? Can it export documents in a variety of formats?

Pricing

How appropriate is the price for the features, capabilities, and use case? Is pricing clear, transparent, and flexible? Do they offer any try-before-you-buy options?

BPMS FAQs

Find answers to common questions other people ask about this topic.

bpms logos list

What's Next?

Have you used any of the tools on our BPM software list yet? What do you think and how do they stack up against other BPM systems? Are you aware of something on the BPMS market that we forgot to mention here? Leave your thoughts in the comments below.

Related tool lists:

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By Ben Aston

I’m Ben Aston, a digital project manager and founder of thedpm.com. I've been in the industry for more than 20 years working in the UK at London’s top digital agencies including Dare, Wunderman, Lowe and DDB. I’ve delivered everything from film to CMS', games to advertising and eCRM to eCommerce sites. I’ve been fortunate enough to work across a wide range of great clients; automotive brands including Land Rover, Volkswagen and Honda; Utility brands including BT, British Gas and Exxon, FMCG brands such as Unilever, and consumer electronics brands including Sony. Ben's a Certified Scrum Master, PRINCE2 Practitioner and productivity nut.

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1 Comment

  • Thank you, Ben! This article helped me learn more about BPM Software options for a current course I am in.

    Reply