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1 hr 19 min Mini Course

Master Conflict Resolution

Become a master of conflict resolution with your host, Alexa Alfonso (Growth Team Lead and former Project Manager)! We’ll walk you through the various types of conflict and how to identify a plan for solving it when it inevitably happens.

Resources for Members

  • Conflict Resolution Checklist & Flowchart (.pdf)
  • Master Conflict Resolution Worshop Slides (.pdf)

Host

Alexa Alfonso

Alexa Alfonso is a digital project manager and client lead with more than 9 years of experience working as a project manager, Scrum master, client success director, and client lead. Her skillset also extends to account management, business development, & content strategy and development. She's an agile aficionado who is happy to share her knowledge on making agile work.