Live Mentorship: Key Phrasing for Tough Conversations and Beyond
As project managers, we often find ourselves in situations where we are expected to be assertive but empathetic, firm but diplomatic, stern but personable, rigid but flexible…
Impossible expectations, right?!?
Well, we brought in Nadia DiLorenzo – a master of this dark art of strategic communications – so that we can explore her approach, pick her brains, and start to develop our own tactics around navigating tough project conversations… and beyond!