Wrike Review 2025: Pros, Cons, Features & Pricing
Wrike excels with its robust features and user-friendly interface, making it ideal for large teams needing comprehensive project management solutions.
Wrike Evaluation Summary
- From $10/user/month (min of 2 seats)
- Freemium version available
Why You Can Trust Us
Wrike Overview
Wrike is a project management software that helps teams collaborate, plan, and manage projects effectively. It’s ideal for marketing departments, creative teams, and IT professionals who need to coordinate complex projects and streamline workflows. Wrike’s value lies in its ability to bring your team together, improve communication, and boost productivity.
pros
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Wrike's AI features are available in all plans at no extra cost.
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The user-friendly interface ensures easy navigation for your team.
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Wrike's proofing feature allows you to compare file versions dynamically.
cons
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Two-factor authentication is only available with the enterprise plan.
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Some integrations require an additional cost, regardless of the plan.
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It can be unclear where form responses are stored within the tool.
Is Wrike Right For Your Needs?
Who would Be A Good Fit For Wrike?
Marketing teams and creative agencies would thrive with Wrike’s project management capabilities. Its proofing feature lets you compare file versions efficiently, streamlining your creative approval processes. IT departments benefit from its user-friendly interface, which simplifies complex project coordination. Wrike’s AI features, included in all plans, enhance productivity without extra costs, making it ideal for those focused on efficiency. If your team values clear communication and dynamic collaboration, Wrike is a strong contender.
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Marketing Teams
Wrike’s proofing feature helps you streamline creative approval processes with ease.
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Creative Agencies
Wrike’s dynamic file version comparison keeps your creative projects on track.
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IT Departments
Wrike’s user-friendly interface simplifies complex project coordination for your team.
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Product Development
Wrike’s AI features boost your team’s productivity without extra costs.
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Event Management
Wrike’s task scheduling ensures your events are planned and executed flawlessly.
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Construction Projects
Wrike’s robust project tracking keeps your construction timelines and budgets in check.
Who would Be A Bad Fit For Wrike?
Small businesses or startups with limited budgets might find Wrike less suitable due to its additional costs for certain integrations and advanced features. Teams that require basic project management without the need for complex features may feel overwhelmed by Wrike’s robust capabilities. If your projects don’t involve extensive file comparisons or require high-level tracking, Wrike’s feature set might be more than you need, leading to unnecessary complexity for your team.
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Small Startups
Wrike’s additional costs for integrations might strain your limited budget.
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Basic Task Tracking
Wrike’s robust features can overwhelm if you only need simple task management.
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Freelancers
Wrike’s comprehensive tools might be excessive for your solo projects.
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Non-Technical Teams
Wrike’s advanced capabilities might intimidate if your team prefers simplicity.
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Budget-Conscious Teams
Wrike’s extra costs for certain features may not align with your financial constraints.
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Simple Projects
Wrike’s extensive feature set can be too complex for straightforward project needs.
Our Review Methodology
How We Test & Score Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final scoring)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final scoring)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final scoring)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final scoring)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final scoring)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base.Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final scoring)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final scoring)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Task Management
Wrike allows you to create, assign, and track tasks effortlessly, keeping your team aligned and projects on schedule. Its intuitive interface makes task updates and status changes quick and easy.
Time Tracking
Monitor how much time your team spends on each task with Wrike's built-in time tracking. This feature helps you optimize productivity and manage your project timelines effectively.
Gantt Charts
Visualize your project timelines with Wrike's Gantt charts, which let you see task dependencies and adjust schedules in real-time. This ensures your team stays on track with project deadlines.
File Sharing
Share and manage documents within Wrike, facilitating smooth collaboration and version control. Your team can access and update files from anywhere, enhancing productivity.
Reporting
Generate detailed reports on project progress and team performance with Wrike's reporting tools. This insight helps you make informed decisions and improve project outcomes.
Custom Workflows
Tailor workflows to fit your team's specific needs with Wrike's customizable workflow feature. You can create approval processes and automate repetitive tasks, saving time and reducing errors.
Standout Features
Proofing Tool
Wrike's proofing tool enables your team to compare file versions and provide feedback directly on documents and images. This feature streamlines the review process and enhances collaboration on creative projects.
AI-Powered Features
Wrike's AI capabilities help prioritize tasks and predict project risks, offering valuable insights without extra costs. This empowers your team to focus on high-impact activities and improve project efficiency.
Ease of Use
Wrike offers a strong balance between robust functionality and ease of use. Its intuitive interface enables teams to get up to speed quickly without extensive training. Views like Board, Gantt, and Workload feature helpful drag-and-drop capabilities. The ability to pin key views also keeps navigation clean and uncluttered. The onboarding checklist, right-click menus, and customizable workflows support efficient task management, and real-time collaboration ensures alignment across teams. Wrike’s thoughtful design simplifies project management in a way that both beginners and experts will enjoy.
Onboarding
Wrike provides a smooth onboarding experience with comprehensive resources that help your team get up to speed quickly. The platform offers tutorials and guides that make it easy to understand its features. Users appreciate the responsive customer support available to assist with any initial setup questions. This efficient onboarding process minimizes downtime, allowing your team to start managing projects effectively right away.
Customer Support
Wrike offers reliable customer support that helps your team tackle any challenges with ease. Users find the support team responsive and knowledgeable, addressing issues promptly. With multiple support channels, including chat and email, you can get the assistance you need when you need it. The availability of extensive help resources and tutorials further empowers your team to solve problems independently, enhancing your overall experience with the platform.
Integrations
Integrations include Slack, Microsoft Teams, Google Drive, Adobe Creative Cloud, Salesforce, Zoom, Jira, HubSpot, GitHub, Dropbox, Evernote, and Trello.
Value for Money
Wrike pricing might be slightly above the industry average, but its comprehensive features justify the cost for many users. The variety of plans caters to different needs, offering flexibility for your team. While some integrations and advanced security features require additional fees, the core offerings deliver solid value for project management.
- Free: Basic task management for small teams.
- Professional: Enhanced collaboration with Gantt charts and dashboards.
- Business: Customizable workflows and advanced reporting.
- Enterprise: Comprehensive security and scalability for large organizations.
- Pinnacle: Advanced analytics and tailored solutions for complex needs.
New Product Updates from Wrike
Wrike Unveils New Features: API Console and Dashboard
Wrike’s update includes several new features designed to improve user experience and functionality:
- Redesigned API Console: This update introduces a modern interface along with new developer tools, enhancing integration and customization capabilities.
- Dashboard as Home Screen: Users can now set their Dashboard as the home screen for quick access to key metrics and project overviews.
- Comprehensive Workflow View: A bird’s-eye view of workflows and custom item types offers detailed project management insights.
- Mobile Notification Controls: New mobile controls allow users to silence notifications outside working hours, promoting better work-life balance.
- Mobile-Enabled Timesheet Approvals: Timesheet approvals can now be managed on mobile, increasing flexibility and efficiency.
These updates focus on enhancing user experience, functionality, and integration capabilities of the platform.
Wrike Specs
- API
- Budgeting
- Calendar Management
- Contact Management
- Expense Tracking
- External Integrations
- Gantt Charts
- Resource Management
- Task Scheduling/Tracking
- Time Management
Wrike FAQs
How does Wrike handle data security and compliance?
Can I customize Wrike to fit my team’s workflow?
How does Wrike support remote teams?
What kind of training and resources does Wrike offer?
How do I manage user permissions in Wrike?
Does Wrike offer reporting and analytics?
How reliable is Wrike’s performance and uptime?
Can I integrate Wrike with other tools my team uses?
Wrike Company Overview & History
Wrike Company Overview & History
Wrike is a collaborative work management platform founded in 2006 by Andrew Filev. Headquartered in San Jose, California, Wrike has expanded its global presence with offices in cities such as Dallas, Dublin, Prague, Tokyo, and Melbourne. The company employs over 1,000 people and serves more than 20,000 organizations across 140 countries.
In 2018, Wrike received a majority investment from Vista Equity Partners, a firm specializing in software, data, and technology-enabled businesses. Subsequently, in 2021, Citrix Systems acquired Wrike for $2.25 billion, integrating it into its portfolio to enhance its collaborative work solutions. Following this, Citrix merged with TIBCO Software to form the Cloud Software Group.
Wrike is recognized for its strong workplace culture, having been named a "Best Place to Work" by the San Francisco Business Times and the Silicon Valley Business Journal. The company emphasizes diversity and inclusion through various employee resource groups, such as Wrike with Pride, Wrikers of Color, and Women of Wrike.
Wrike Major Milestones
- 2006: Wrike was founded by Andrew Filev and released its beta version.
- 2013: Launched Wrike Enterprise platform.
- 2015: Raised $15 million in Series B funding led by Scale Venture Partners.
- 2016: Opened EMEA headquarters in Dublin and launched "Wrike for Marketers."
- 2018: Received majority investment from Vista Equity Partners.
- 2021: Acquired by Citrix Systems for $2.25 billion.
- 2022: Citrix merged with TIBCO Software to form Cloud Software Group