Runn Review: Pros, Cons, Features and Pricing Explained for 2026

Q: How does Runn handle data security and compliance?

Runn takes data security seriously, using HTTPS encryption to protect data in transit and maintaining security practices designed to safeguard sensitive information. The platform supports two-factor authentication and adheres to recognized security and privacy standards, including SOC 2, GDPR, and CCPA compliance. Runn also conducts annual penetration testing to identify and address potential vulnerabilities, helping organizations maintain confidence in the security and privacy of their planning data.

Q: Is there a mobile app for Runn?

Runn doesn’t currently offer a dedicated mobile app. However, you can access the Runn platform through a web browser on your mobile device. It’s optimized for mobile use, so you can monitor projects and make updates on the go.

Q: How often does Runn update its software?

Runn regularly updates its software to improve functionality and user experience. They incorporate user feedback and make changes so the platform can meet your evolving needs. You’ll benefit from continuous improvements without having to wait for major releases.

Q: What kind of training does Runn offer new users?

Runn provides a comprehensive onboarding process with interactive checklists and a sandbox environment for practice. They also offer guides and tutorials to help you and your team get acquainted. This makes sure you can start using the platform effectively right from the beginning.

Q: How does Runn facilitate resource planning?

Runn excels in resource planning by offering real-time visibility into team capacity and workload. You can allocate tasks effectively and make sure no team member is overloaded. This transparency helps you manage resources efficiently and optimize team performance.

Q: Does Runn offer customer support on weekends?

Runn’s customer support primarily operates during standard business hours. If you encounter an issue over the weekend, you can submit a request, and their team will respond when available. For immediate assistance, consult their online resources and FAQs.

Runn offers intuitive visual capacity and resource planning, making it a standout choice for IT and software development teams. Find out whether Runn is the right software fit for your team.

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By Ben Aston

Last updated on Jun 28, 2026

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Why Trust Our Reviews?

Capacity planning across projects can quickly descend into guesswork without the right tools. Demand changes, priorities shift, disconnected spreadsheets create conflicting versions of the truth, and leaders are left scrambling to answer a deceptively simple question: do we actually have the capacity to take this on?

Runn is a resource management and capacity planning software designed for organizations that need better visibility into how people are allocated across projects, combining resource scheduling, capacity planning, forecasting, and reporting in a single platform. Runn can help balance workloads, anticipate future resourcing needs, and make informed decisions about project delivery, giving teams a clearer picture of both current commitments and upcoming demand.

In this detailed review, I've evaluated and tested Runn using my expertise as a project manager to help you determine whether this tool is the right fit for your project needs and goals.

Runn Evaluation Summary

Why You Can Trust Us

Runn Overview

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Our Review Methodology

How We Test & Score Tools

We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.

Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.

Core Functionality (25% of final scoring)

The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.

Standout Features (25% of final scoring)

Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.

We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.

Ease of Use (10% of final scoring)

We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.

Onboarding (10% of final scoring)

We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.

Customer Support (10% of final scoring)

We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.

Customer Reviews (10% of final scoring)

Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.

Value for Money (10% of final scoring)

Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.