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In this review, I’m going to share my analysis and evaluation from my hands-on experience with Next Matter. But first, if you’re just beginning your search for the best resource management software, check out my picks for the best resource management tools. You probably already know that Next Matter is among the most popular resource management software out there, but you need to better understand what’s good (and not so good) about it.

This in-depth Next Matter review will walk you through the tool's pros and cons, features and functionality, and more to help guide you to better understand its capabilities and its suitability for your needs.

Next Matter software review, a screenshot of the tool's real-time operations dashboard
I like how the Next Matter dashboard displays workflow progress, procurement, shipping status, and a supplier onboarding performance chart, making it easy for you to know exactly what is going on at all times.

Next Matter Product Overview

Next Matter is a no-code, low-code automation platform that simplifies business process management (BPM) and workflow management for business operations, particularly adept at handling complex workflows without the need for spreadsheets. It targets medium to large-sized companies looking to integrate process automation into their systems, including CRM functionalities.

The platform offers significant benefits by streamlining business processes, enabling users to customize workflows with extensive permissions control, thereby addressing common pain points such as operational inefficiency and process visibility. Among its best features are its easy integration with Microsoft tools, user-friendly interface for creating and managing automation, and robust process management capabilities, making it a go-to solution for companies seeking to enhance their workflow management without the need to frequently visit website resources for guidance.


  • Customizable Workflows: Users can tailor workflows to their specific needs. This flexibility allows for a more personalized and effective project management experience.
  • Real-Time Collaboration: Teams collaborate effortlessly within the platform. This feature reduces communication barriers and enhances team synergy.
  • Robust Reporting: Next Matter provides detailed reports and analytics. These insights help in better decision-making and performance tracking.


  • Limited Integrations: Next Matter has fewer integrations compared to some competitors. This can be a hurdle for teams relying on a wide range of tools.
  • Learning Curve: New users may find the interface initially challenging. This can lead to a slower adoption rate within teams.
  • Cost Consideration: While not the most expensive, it might not be the most cost-effective for small teams or startups. This can impact budget-conscious organizations.

Expert Opinion

In my experience, Next Matter stands out for its emphasis on customizable workflows and real-time collaboration. Compared to other project management tools, its ability to adapt to various operational needs is commendable. However, it may not be the first choice for teams looking for extensive third-party integrations.

The platform excels in structured environments where process management is key, but it might underperform in scenarios requiring extensive cross-tool coordination. It suits medium to large-sized teams best, particularly in environments where process optimization and clear communication channels are crucial.

Next Matter: The Bottom Line

What sets Next Matter apart is its focus on customizable workflow automation. Unlike many project management tools, it offers a high degree of flexibility in setting up and modifying workflows, making it ideal for teams with evolving processes.

Its real-time collaboration feature is a significant asset, fostering better team dynamics and efficient task handling. The most noteworthy aspect is its user-centric design, which, despite a learning curve, ultimately provides a powerful platform for managing complex projects and processes.

Next Matter Deep Dive

Product Specifications

  1. Task Management - Yes
  2. Workflow Automation - Yes
  3. Gantt Charts - No
  4. Kanban Boards - No
  5. Time Tracking - No
  6. Resource Management - Yes
  7. Reporting/Analytics - Yes
  8. Real-Time Collaboration Tools - Yes
  9. Document Management - Yes
  10. Project Planning/Scheduling - Yes
  11. Budget Management - No
  12. Risk Management - No
  13. Issue Tracking - Yes
  14. Customizable Templates - Yes
  15. Mobile Access - Yes
  16. Integration Capabilities - Limited
  17. User Access Controls - Yes
  18. Email Integration - Yes
  19. Calendar View - No
  20. Client Portal - No
  21. Support for Agile Methodology - No
  22. File Sharing - Yes
  23. Feedback Collection - No
  24. Notification System - Yes
  25. Cloud-Based - Yes

Next Matter Feature Overview

  1. Task Management: Allows users to assign and track tasks, ensuring team accountability and project progress.
  2. Workflow Automation: Unique in its customizable approach, enabling teams to create workflows that fit their specific processes.
  3. Resource Management: Facilitates efficient allocation and utilization of resources, critical for project success.
  4. Reporting/Analytics: Provides detailed insights into project performance, helping in informed decision-making.
  5. Real-Time Collaboration Tools: Enables immediate communication and collaboration, setting it apart in team connectivity.
  6. Document Management: Streamlines the organization and access of project documents, enhancing project efficiency.
  7. Project Planning/Scheduling: Offers tools for effective planning, essential for project timeline adherence.
  8. Issue Tracking: Helps in identifying and resolving project issues promptly, maintaining project health.
  9. Customizable Templates: Offers flexibility in project management with customizable templates, adapting to various project needs.
  10. Mobile Access: Ensures project accessibility on the go, a must in today's mobile-centric work environment.

Standout Functionality

  1. Customizable Workflow Automation: Next Matter's highly customizable workflows distinguish it from other tools, allowing for precise adaptation to a team's process.
  2. Real-Time Collaboration: Its emphasis on real-time collaboration tools makes it stand out, fostering stronger team communication and efficiency.
  3. Document Management Integration: The integration of document management within the workflow process is a unique aspect, streamlining access and usage of documents in projects.


Next Matter offers limited native integrations, focusing on key project management functionalities. It provides an API for custom integrations, allowing for a degree of flexibility and extension of its capabilities. Specific add-ons to enhance the platform are not prominently featured.

Next Matter Pricing

Pricing upon request.

Ease of Use

Navigating Next Matter takes some initial learning, especially in setting up and customizing workflows. The interface, while comprehensive, can be overwhelming at first. The onboarding process is robust, but new users may need time to fully utilize the platform's capabilities.

Customer Support

Next Matter provides reliable customer support, with responsive email and live chat channels. They offer comprehensive documentation and tutorials, though some users may find the lack of immediate phone support a limitation. The overall quality of support is high, but some users may experience delays in response times during peak hours.

Next Matter Use Case

Who Would Be A Good Fit For Next Matter?

Next Matter suits medium to large companies focused on operations and process management. Its customizable workflows and project automation are ideal for teams that deal with complex, repetitive tasks. Most loyal users are from industries like manufacturing, logistics, and healthcare, where clear process management and efficiency are key.

Teams that value real-time collaboration and efficient resource management also find this tool highly beneficial. It works well for teams of varying sizes, particularly those with structured workflows and a need for detailed project reporting.

Who Would Be A Bad Fit For Next Matter?

Small companies or startups might find Next Matter less suitable, especially if they have tight budget constraints or require extensive third-party integrations. Teams that prefer agile project management methods, such as those in software development or creative industries, might be disappointed due to the lack of support for agile methodologies. It's also less ideal for teams that need a simple, easy-to-use tool with minimal setup time.

Next Matter FAQs

What types of project management methodologies does Next Matter support?

Next Matter is best suited for traditional and process-driven project management methodologies, rather than agile or scrum.

Can Next Matter be integrated with other tools?

Next Matter offers limited integrations and an API for custom solutions, but it may not satisfy teams requiring extensive third-party tool integration.

Is Next Matter available on mobile devices?

Yes, Next Matter offers mobile access, allowing users to manage projects on the go.

Does Next Matter offer customizable workflows?

Yes, one of Next Matter's key features is its highly customizable workflows, which can be tailored to fit specific project needs.

How does Next Matter handle task management?

Next Matter allows for comprehensive task management, including assignment, tracking, and status updates.

Is there a free trial available for Next Matter?

This information varies, and potential users should check the latest offerings directly from Next Matter.

What kind of customer support does Next Matter provide?

Next Matter offers customer support through email, live chat, and an extensive range of documentation and tutorials.

Does Next Matter have features for resource management?

Yes, Next Matter includes resource management features, helping teams allocate and utilize resources effectively.

Alternatives to Next Matter

  • Asana: Ideal for teams looking for a more user-friendly interface and extensive third-party integrations.
  • A great option for teams requiring strong visual project tracking tools and agile methodology support.
  • Trello: Best for smaller teams or those needing a simple, Kanban-based task management tool with minimal setup.

Next Matter Company Overview & History

Next Matter is a software company specializing in project management and workflow automation solutions. It primarily serves industries like manufacturing, logistics, and healthcare. The company, privately owned, is headquartered in Berlin, Germany. It is known for its focus on enhancing operational efficiency through technology.

While specific notable employees or board members aren't widely publicized, the company's mission revolves around simplifying complex business processes through innovative software solutions. Since its inception, Next Matter has marked significant growth, particularly in streamlining project management for medium to large-sized companies.


Next Matter offers robust project management capabilities, especially in workflow automation and task management. It's particularly well-suited for medium to large companies in process-driven industries. While it may not be ideal for smaller teams or those requiring agile methodologies, its customizable workflows and strong collaboration features make it a strong contender in the project management software market. If you're considering Next Matter or have experience using it, feel free to share your thoughts and experiences.

Galen Low
By Galen Low

Galen is a digital project manager with over 10 years of experience shaping and delivering human-centered digital transformation initiatives in government, healthcare, transit, and retail. He is a digital project management nerd, a cultivator of highly collaborative teams, and an impulsive sharer of knowledge. He's also the co-founder of The Digital Project Manager and host of The DPM Podcast.