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In this review, I’m going to share my analysis and evaluation from my hands-on experience with MediaValet. But first, if you’re just beginning your search for the best online collaboration software, check out my picks for the best collaboration tools. You probably already know that MediaValet is among the most popular collaboration tools out there, but you need to better understand what’s good (and not so good) about it.

This in-depth MediaValet review will walk you through the tool's pros and cons, features and functionality, and more to help guide you to better understand its capabilities and its suitability for your needs.

MediaValet review, a screenshot of its categories dashboard
I like how MediaValet's dashboard display showcases a variety of organized media files for easy access and use.

MediaValet Product Overview

MediaValet is a digital asset management tool that centralizes, organizes, and shares digital assets across an organization. It primarily serves large enterprises and marketing teams, offering a solution to efficiently manage a vast array of digital content. The tool streamlines asset organization, enhances team collaboration, and secures digital content, addressing common challenges like disorganized file storage, difficult collaboration, and security concerns. Key features include robust search capabilities, integrations with various platforms, and advanced security protocols.


  • Robust Search: MediaValet features powerful search capabilities, allowing users to quickly locate files using metadata, tags, and categories. This reduces the time spent on searching for assets.
  • Seamless Integration: The software integrates well with numerous platforms, enhancing workflow and productivity by connecting with tools teams already use.
  • Advanced Security: MediaValet offers strong security features, ensuring that digital assets remain protected and compliant with industry standards.


  • Learning Curve: New users may find the interface and features complex, leading to a steeper learning curve compared to simpler tools.
  • Cost Factor: The pricing model can be on the higher side, making it less accessible for small businesses or teams with limited budgets.
  • Limited Customization: The tool offers limited customization options, which might not suffice for businesses with specific workflow requirements.

Expert Opinion

In my experience, MediaValet stands out in its ability to manage a large volume of digital assets with ease, particularly beneficial for large organizations or marketing teams. Its robust search functionality and seamless integrations with other platforms are significant advantages, enhancing workflow and team collaboration. However, it's important to note that the learning curve can be steep for new users, and the cost might be prohibitive for smaller teams or businesses.

The limited customization options may also be a drawback for some users. Comparatively, MediaValet outperforms in security and integration capabilities but may underperform in user-friendliness and affordability compared to other collaboration tools. It is most suitable for larger enterprises that require advanced digital asset management capabilities and prioritize security and integrations over cost and ease of use. When selecting a digital asset management tool, consider these factors to determine if MediaValet aligns with your organization's specific needs and resources.

MediaValet: A Deep Dive

Standout Functionality

MediaValet differs from other collaboration tools with unique features that focus on digital asset management.

  1. Advanced Metadata Management: MediaValet offers sophisticated metadata management, allowing users to tag and categorize assets with detailed attributes. This feature enhances searchability and organization beyond typical levels found in other tools.
  2. AI-Powered Search Capabilities: It utilizes artificial intelligence to improve search functionality, enabling users to find assets based on visual content and auto-tagging.
  3. Robust Security and Compliance: The tool provides exceptional security measures, including granular permissions and compliance with industry-specific regulations, which are often beyond what standard collaboration tools offer.

Product Specifications

File SharingYes
Real-Time CollaborationYes
Task ManagementYes
Calendar IntegrationYes
Version ControlYes
Chat FunctionalityNo
Video ConferencingNo
Customizable WorkflowsYes
Document ManagementYes
User Access ControlsYes
Integration with Third-Party AppsYes
Mobile AccessYes
Search FunctionalityYes
AI-Assisted FeaturesYes
Cloud StorageYes
Project TrackingNo
Time TrackingNo
Offline AccessNo
Multi-Language SupportYes
Custom BrandingYes
Automated WorkflowsYes
Data EncryptionYes
Activity DashboardYes
API AccessYes

MediaValet Key Features

  1. Advanced Metadata Management: Allows precise categorization and tagging of assets, enhancing asset discoverability.
  2. AI-Powered Search: Enhances the efficiency of finding relevant assets by analyzing content visually and through auto-tagging.
  3. Granular User Permissions: Offers detailed control over who can access what, ensuring security and proper data management.
  4. Customizable Workflows: Enables adaptation to various operational needs, increasing productivity.
  5. Robust Security Protocols: Ensures the safety of digital assets and compliance with regulations.
  6. Integration with Third-Party Apps: Facilitates seamless workflow by connecting with commonly used platforms.
  7. Mobile Access: Provides flexibility to access assets from anywhere.
  8. Document Management: Efficiently organizes and manages various document formats.
  9. Reporting/Analytics: Offers insights into asset usage and performance.
  10. API Access: Allows for customization and integration with other systems.

Ease Of Use

Navigating through MediaValet's interface presents a mixed experience. While the tool excels in organizing and managing assets, new users might find it complex initially, especially when dealing with advanced features like AI-assisted search and metadata management. The onboarding process is thorough, but the sheer number of functionalities can overwhelm users who are new to advanced digital asset management systems.

Customer Support

MediaValet's customer support is generally reliable, with multiple channels including email and live chat. They provide ample resources like documentation and webinars. However, users sometimes express frustration over delayed response times during peak hours and the learning curve associated with utilizing these support materials effectively.


MediaValet offers a range of out-of-the-box integrations with popular software like Microsoft Office 365 and Adobe Creative Cloud, enhancing workflow and collaboration. They provide an API, allowing for further customization and integration with other tools. Additionally, users can leverage various add-ons to extend the platform's capabilities, adapting it to more specific business needs.

MediaValet Pricing

Pricing, including a personalized quote, is available upon request. MediaValet's plan offers unlimited users, permission groups, product support and training, and category creation.

MediaValet Use Cases

Who Would Be A Good Fit For MediaValet?

In my assessment, MediaValet is particularly well-suited for:

  • Large Enterprises and Multinational Corporations: These businesses benefit from MediaValet's robust digital asset management, especially in sectors with a vast array of digital content to manage and share.
  • Marketing and Creative Agencies: Given the need for efficient organization and sharing of creative assets, these sectors find MediaValet's advanced search and AI capabilities invaluable.
  • Industries Requiring High-Level Security: Sectors like finance and healthcare, where security and compliance are crucial, appreciate MediaValet's strong security features and compliance tracking.

Larger organizations and those in industries that handle extensive digital assets are MediaValet’s most loyal customers. They value its ability to streamline and secure digital asset management processes.

Who Would Be A Bad Fit For MediaValet?

Conversely, MediaValet might not be the ideal fit for:

  • Small Businesses and Startups: These organizations often find MediaValet too advanced and potentially expensive for their simpler needs.
  • Industries with Basic Digital Asset Needs: Sectors that require only basic digital asset management may find MediaValet's comprehensive features unnecessary and overwhelming.
  • Companies Seeking Quick Setup and Ease of Use: Businesses looking for a simple, easy-to-implement solution may struggle with MediaValet's complexity and initial learning curve.

Customers prioritizing cost-effectiveness, simplicity, and minimal digital asset management requirements are likely to find MediaValet less suitable.

MediaValet FAQs

Here are some answers to frequently asked questions you may have about MediaValet.

What is MediaValet?

MediaValet is a digital asset management platform designed to help organizations store, manage, and share digital content effectively.

Who typically uses MediaValet?

It’s mostly used by large enterprises, marketing and creative agencies, and industries that require robust digital asset management.

Can MediaValet integrate with other tools?

Yes, it integrates with various platforms like Microsoft Office 365 and Adobe Creative Cloud.

Is MediaValet mobile-friendly?

Yes, it offers mobile access, allowing users to manage assets on the go.

Does MediaValet offer AI features?

Yes, it includes AI-powered search capabilities for enhanced asset discovery.

Is there a free trial available for MediaValet?

Users interested in trying MediaValet should contact the company for current trial options.

How does MediaValet ensure security?

MediaValet provides robust security features including data encryption and granular user permissions.

Does MediaValet support multi-language?

Yes, it offers multi-language support to cater to a global user base.

MediaValet Company Overview & History

MediaValet, a digital asset management company, serves a variety of clients, including large corporations and creative agencies. The company is known for its robust platform that specializes in managing, organizing, and sharing digital content. MediaValet is a publicly owned company, with headquarters in Vancouver, Canada.

While specific notable employees or board members are not widely publicized, the company prides itself on a team skilled in technology and customer service. Their mission statement focuses on providing innovative, secure, and user-friendly digital asset management solutions. Since its inception, MediaValet has achieved significant milestones, including pioneering one of the first cloud-based digital asset management solutions and continually expanding its service offerings.

MediaValet Summary: The Bottom Line

My overall opinion of MediaValet, based on user reviews and a full review, is that it excels in asset sharing and managing brand assets for a variety of company sizes, including non-profits and enterprise organizations. Its standout features include specialized templates for brandfolder management and an Open API, enhancing its SaaS capabilities beyond typical file sharing.

The platform supports unlimited users and offers unlimited support, which benefits both creative teams and end users. This, combined with a responsive support team, makes MediaValet a verified and noteworthy choice in the digital asset management space.

Alternatives to MediaValet

If MediaValet doesn’t seem like a great fit, you might consider:

  • Dropbox Business: Better for businesses seeking a simpler, more user-friendly digital asset management tool.
  • Adobe Experience Manager: Ideal for those needing a tool with deeper integration with creative software.
  • Box: A good choice for companies prioritizing collaboration and file-sharing capabilities alongside asset management.


To summarize, MediaValet is a robust digital asset management tool best suited for large enterprises and specific industries requiring advanced asset management features. While it may be overwhelming for smaller businesses or those with simpler needs, its advanced functionalities make it a top choice for complex asset management tasks. If you're considering MediaValet or have experiences to share, I invite you to comment and discuss your perspectives.

Galen Low
By Galen Low

Galen is a digital project manager with over 10 years of experience shaping and delivering human-centered digital transformation initiatives in government, healthcare, transit, and retail. He is a digital project management nerd, a cultivator of highly collaborative teams, and an impulsive sharer of knowledge. He's also the co-founder of The Digital Project Manager and host of The DPM Podcast.