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In this review, I’m going to share my analysis and evaluation from my hands-on experience with Camunda Platform. But first, if you’re just beginning your search for the best workflow automation software, check out my picks for the best workflow automation software. You probably already know that Camunda Platform is among the most popular workflow automation software out there, but you need to better understand what’s good (and not so good) about it.

This in-depth Camunda Platform review will walk you through the tool's pros and cons, features and functionality, and more to help guide you to better understand its capabilities and its suitability for your needs.

Camunda Platform review showing the Java build automation
I like how Camunda's Java automation solution, pictured here, can seamlessly integrate with your existing toolkit, making it even easier to incorporate Camunda into your preexisting processes.

Camunda Platform Overview

Camunda platform is a process orchestration software designed to automate, visualize, and optimize business processes. Targeting enterprises that require a robust workflow and decision automation, the platform promises efficiency gains and improved transparency in process management.

With Camunda, businesses can address challenges like fragmented workflows, lack of process visibility, and manual decision-making bottlenecks. Among its stellar features are BPMN workflow engine, CMMN case management, DMN decision automation, and real-time monitoring.

Pros

  • BPMN Support: Camunda fully embraces BPMN 2.0 standards, ensuring compatibility and facilitating the design, implementation, and visualization of complex workflows.
  • Open-Source Core: Having an open-source heart means businesses can benefit from a community-driven approach, leading to a rich ecosystem and continuous improvements.
  • Extensive Monitoring: The platform provides granular insights into running processes, helping teams identify bottlenecks and optimize operations in real-time.

Cons

  • Learning Curve: While powerful, Camunda's broad feature set can be initially overwhelming, especially for newcomers to process orchestration.
  • Integration Needs: Out-of-the-box integrations can sometimes fall short, requiring custom solutions to bridge with certain enterprise systems.
  • UI Modernization: Some users feel the user interface, especially for the modeler, could benefit from a more modern, intuitive redesign.

Expert Opinion

Having extensively used and evaluated various process orchestration platforms over the years, Camunda holds its ground well in this crowded space. Its adherence to international standards like BPMN, CMMN, and DMN sets it apart, ensuring that businesses can rely on it for accurate and efficient process modeling and execution of business process management. Where it shines is its open-source nature, which fosters a community-driven approach to innovation.

However, like any tool, it's not without its quirks. The initial learning curve can be steep, and while its integrations are vast, there are moments when they can feel lacking.

For enterprises with complex process flows and a need for deep process insights, Camunda emerges as a strong contender. Yet, businesses with simpler needs or those looking for a quick plug-and-play solution might need to weigh their options.

Camunda Platform: The Bottom Line

Camunda Platform distinguishes itself in the realm of process orchestration with its commitment to open standards and an open-source ethos. This approach not only ensures compatibility and future readiness but also taps into a vibrant community for continuous enhancements.

What truly sets it apart is its comprehensive suite – from BPMN workflow engine and CMMN case management to DMN decision automation. This holistic approach ensures that businesses have the tools they need to craft, refine, and monitor their end-to-end processes, all under one umbrella.

Camunda Platform Deep Dive

Navigate the intricacies of low-code process orchestration software can be challenging, but with Camunda Platform's extensive features and capabilities, businesses have a robust tool at their disposal.

Camunda platform C# automation feature
I also like how you can enhance your C# projects with the Camunda platform's robust automation feature, as shown in this screenshot.

Product Specifications

  1. BPMN Workflow Engine - Yes
  2. CMMN Case Management - Yes
  3. DMN Decision Automation - Yes
  4. Real-time Monitoring - Yes
  5. Version Control - Yes
  6. User Task Management - Yes
  7. Process Visualization - Yes
  8. Extensibility via Plugins - Yes
  9. Mobile App Support - No
  10. Cloud Deployment - Yes
  11. Multi-language Support - Yes
  12. SLA Monitoring - Yes
  13. Custom Reporting - Yes
  14. Batch Processing - Yes
  15. Elastic Scalability - Yes
  16. Role-based Access Control - Yes
  17. Integrated Forms - Yes
  18. Process Instance Modification - Yes
  19. Message Correlation - Yes
  20. Embedded Process Engine - Yes
  21. REST API - Yes
  22. Process Instance Migration - Yes
  23. Decision Reporting - Yes
  24. Integrated Identity Service - Yes
  25. Historical Data Cleanup - Yes

Feature Overview

  1. BPMN Workflow Engine: This powers the orchestration of high-volume, high-performance scenarios and integrates seamlessly with other components.
  2. DMN Decision Automation: This allows for decisions to be automated, ensuring consistent application across processes.
  3. Real-time Monitoring: Provides insights into running processes, which helps in bottleneck identification, digital transformation, and process optimization.
  4. CMMN Case Management: It offers flexible control over unstructured processes, adapting to evolving situations.
  5. Process Visualization: This gives a visual representation of active processes, making it easier to understand and monitor.
  6. Custom Reporting: Businesses can create reports tailored to their needs, offering deeper insights.
  7. SLA Monitoring: It ensures timely process execution by monitoring SLAs and sending alerts for potential breaches.
  8. Batch Processing: Enables mass changes to process instances, jobs, and other entities in a batch manner.
  9. Elastic Scalability: It can handle increased loads effortlessly, ensuring the software grows with the business.
  10. Integrated Forms: Simplifies user task interfaces, reducing development effort for forms associated with BPMN user tasks.

Standout Functionality

  1. Open Source Nature: The very DNA of Camunda being open source means it has a vast community contributing to its enhancement, a rare feature in this space.
  2. Holistic Suite: Few platforms offer such a complete suite - BPMN, CMMN, DMN - all under one umbrella.
  3. Extensibility via Plugins: The ability to extend functionalities ensures businesses can tailor the software to their unique needs.

Integrations

Camunda provides out-of-the-box integrations with platforms like Elasticsearch, Prometheus, and Grafana. It does offer a REST API, which opens up numerous integration possibilities. There's also a rich set of community-contributed plugins and extensions to further boost its capabilities.

Pricing

Camunda’s pricing varies based on features and deployment methods. They offer a community edition that is free.

  • Starter Tier: The professional tier costs €99/user/month (up to 10 users) and caters to medium-sized businesses by offering advanced analytics and integrations.
  • Enterprise Tier: For large organizations, the enterprise package's pricing is upon request (billed annually) and is packed with premium features, including priority support and advanced security measures.
  • Free Tier: Camunda also offers a community edition that's free of charge, providing core functionalities suitable for hobbyists or those keen on trying out the platform without any financial commitment.

Ease of Use

Navigating through Camunda offers a blend of simplicity and complexity. For seasoned process orchestration professionals, the interface feels familiar, yet newcomers might face a slight learning curve. Onboarding offers a step-by-step guide, but the plethora of features means there’s a lot to explore and understand.

Customer Support

Camunda’s support stands robust, offering multiple channels - documentation, webinars, and more. However, some users express wanting faster response times and more extensive resources in their native languages.

Camunda Platform Use Case

Who would be a good fit for the Camunda Platform?

Camunda best serves large enterprises with intricate workflows, especially those needing customization. Financial institutions, insurance firms, and telecom companies with vast operations find immense value in it.

Who would be a bad fit for the Camunda Platform?

Smaller businesses with straightforward workflows might find Camunda overwhelming. Those seeking instant plug-and-play solutions, without the need for deep customizations or process insights, might not fully utilize its capabilities.

Camunda Platform FAQs

What is the main purpose of the Camunda Platform?

It is designed for decision and workflow automation, aiding businesses in visualizing, optimizing, and orchestrating processes.

Is there a free version available?

Yes, Camunda offers a community edition that is free to use.

Can Camunda be integrated with other tools?

Absolutely, it provides out-of-the-box integrations and also offers a REST API for custom integrations.

What is the main purpose of the Camunda Platform?

It is designed for workflow and decision automation, aiding businesses in visualizing, optimizing, and orchestrating processes.

Is there a free version available?

Yes, Camunda offers a community edition that is free to use.

Can Camunda be integrated with other tools?

Absolutely, it provides out-of-the-box integrations and also offers a REST API for custom integrations.

How does Camunda compare to other BPM platforms in terms of scalability?

Camunda's elastic scalability feature ensures it can handle increased loads, making it a suitable choice for growing businesses.

What kind of support is available for Camunda BPM users?

Camunda offers multiple channels of support, including documentation, webinars, community forums, and direct support for premium users.

Is there a mobile version or application for Camunda?

Currently, Camunda does not offer a mobile-specific application.

How does the platform ensure data security?

Camunda has robust security features, including role-based access controls and integrated identity services to ensure data protection.

Are there training resources available for new users?

Yes, Camunda provides a wealth of resources, including tutorials, webinars, and community-contributed content to help onboard new business users.

Alternatives to the Camunda Platform

  • JBoss BPM Suite: Known for its smooth integration with Red Hat systems.
  • Activiti: Popular for its lightweight nature and easy-to-use interface.
  • Creatio: Favored by sales teams for CRM-based business process automation.

Camunda Platform Company Overview & History

Camunda, headquartered in Berlin, focuses on workflow and decision automation software. Used by giants like AT&T, Universal, and Lufthansa, it's a private entity. The team includes industry experts with years of experience.

Their mission revolves around empowering organizations through transparent and efficient workflows. Founded in 2008, Camunda has reached several milestones, including the launch of its BPMN platform and gaining significant clients globally.

Summary

Having delved deep into this Camunda review, it's clear the platform excels in catering to businesses with complex workflows. Its adherence to BPMN, CMMN, and DMN standards, coupled with an open-source heart, makes it a reliable choice. If it aligns with your requirements, give it a go. Feel free to share your experiences below.

Galen Low
By Galen Low

Galen is a digital project manager with over 10 years of experience shaping and delivering human-centered digital transformation initiatives in government, healthcare, transit, and retail. He is a digital project management nerd, a cultivator of highly collaborative teams, and an impulsive sharer of knowledge. He's also the co-founder of The Digital Project Manager and host of The DPM Podcast.