10 Die beste Workflow-Management-Software
Ein solides Workflow-Management-Tool dient als Leitfaden für den aktuellen Stand der Projektaufgaben, die im Laufe des Projekts durchgeführt werden müssen. Die Projektergebnisse werden dabei in ihrer Gesamtheit durch verschiedene Prozesse, Kontrollen und Bilanzen geformt.

Die Workflow-Management-System fügt deinem Workflow eine Struktur- und Transparenzebene hinzu. So kannst du Ideen in Produkte und Konzepte in Prozesse umsetzen. Diese Tools helfen dir, sicherzustellen, dass das Projekt ordnungsgemäß durchgeführt wird und die Qualität des Projekts erhalten bleibt. Sie unterstützen dich bei der Planung von Aufgaben, der Zusammenarbeit mit anderen, der Verwaltung von Workloads, der Erstellung und Freigabe von Dokumentationen und der Auswertung von Fortschritten. Heutzutage ist die Workflow-Management-Software ein Muss, um Teams zusammenzuhalten, insbesondere angesichts der wachsenden Komplexität und Schnelligkeit unserer zahlreichen, verteilten Mitarbeiter.
Mit den neuen Möglichkeiten der Automatisierung und der Verfügbarkeit nützlicher Daten für die Entscheidungsfindung lassen sich so viel bessere Ergebnisse erzielen als mit einer To-Do-Liste. So kannst du dein Team mit einem umfassenden Ökosystem von Business Process Management Tools (BPM-Tools) unterstützen, um effiziente, optimierte Arbeitsabläufe zu schaffen.
Der Trick dabei ist, zu wissen, wie du die beste Workflow-Management-Systeme für dein Team, deine Geschäftsziele und dein Budget auswählen solltest. Hier ist eine Zusammenstellung der besten Workflow-Management-Software zusammen mit den wichtigsten Kriterien, die bei der Auswahl eines Workflow-Tools zu berücksichtigen sind.
Was leistet eine Workflow-Management-System? (Und wie kann sie dir helfen?)
Was ist eine Workflow-System?
Im Grunde genommen ist ein Workflow-Management-System (WMS) eine Zusammenstellung von Funktionen zum Einrichten, Ausführen und Überwachen von Geschäftsaufgaben.
Was tut eine Workflow-System?
Workflow-Management-System hat viele Namen – man könnte sie als BPM-Software oder einfach als Prozessmanagement-Software bezeichnen. Unabhängig davon, wie du sie nennst, bieten alle Workflow-Tools eine Benutzeroberfläche, um deinen Workflow visuell darzustellen und die vielen beweglichen Elemente zu optimieren.
Freelancer, Agenturen, Unternehmen und alle anderen können von einem Workflow-Tool profitieren. Ziel ist es, die Produktivität zu steigern, Kosten zu senken, die Kommunikation zu verbessern und einen reibungslosen Informationsaustausch innerhalb eines Projekts zu ermöglichen. Mit Workflow-Management-Software kann man von der Terminüberwachung auf individueller Ebene bis hin zur Automatisierung wiederkehrender Aufgaben auf Projektebene sowie der Bewertung und Optimierung der Projektleistung auf Geschäftsebene alles tun.
Eine Workflow-Software automatisiert diese Prozesse. Es trägt zu einem BPM-Framework oder -methodik bei.
Was ist ein BPM Framework?
Ein BPM-Framework (Business Process Management) ist ein prozessorientiertes Framework, das die Definition und den Einblick in die koordinierten Aufgaben eines Unternehmens ermöglicht.
Was ist BPM-Methodik?
Die BPM-Methodik zielt darauf ab, die Unternehmensprozesse von Anfang bis Ende zu vereinfachen, um Produktivität und Effizienz zu steigern. Die BPM-Methodik umfasst die Analyse von Geschäftsprozessen, die Erstellung neuer Frameworks und die Überwachung von Prozessen zur kontinuierlichen Optimierung.
The Digital Project Manager ist Mehr zu den Features und Funktionalitäten voner-unterstützt. Wenn du durch die Links auf unserer Website klickst, erhalten wir möglicherweise eine Provision. Mehr Informationen.
Die beste Workflow-Management-Software, um die Effizienz deines Teams zu steigern

At the bottom of the post, we include a table summarizing basic info about the tools described in this article as well as an explanation of our selection criteria, so you can understand how we made this list of workflow management software.
Die beste Workflow-Management-Software zur Steigerung der Effizienz Ihres Teams
monday.com
Best for automating manual processes
monday.com is a project management software used across diverse industries, rapidly growing teams, and enterprise organizations. monday.com sits at the intersection of project management and workflow management software. It simplifies complex workflow processes by streamlining management to focus on structure and transparency.
Why I picked monday.com: you can create tasks on a board and then add the steps required to reach task completion. monday.com is highly customizable and easy to use right out of the box. I also find that it’s incredibly easy to import data from other workflow management software, and even spreadsheets!
Its workflow management software also offers various workflow views that can be arranged by list, geographical map, kanban board, or Gantt chart. These workflows can then be visualized in dashboards to create a bird’s-eye view of the progress and data workflow managers need to monitor. I find information especially useful for workflow managers that sit between their teams and the executive suite and need to communicate complex data sets through visual dashboards.
monday.com Standout Features & Integrations
Features include workflow templates inside of their workflow operating system (Work OS), with workflow automation, data visualization, robust workflow customization for task boards, managing task status, assignees, due dates, hours spent, and more.
Integrations through Zapier include Slack, Google Drive, Gmail, Google Calendar, Jira, GitHub, Trello, Dropbox, Typeform, and others.
Pros
- Out-of-the-box workflow automation recipes
- Lots of integrations to support 3rd party data
- Work OS—A specifically designed workflow system for custom workflow apps
- Large workflow template library to jumpstart planning
Cons
- Minimal multi-lang support
- Limited export functionality for reports
- Initial customization takes time
Kintone
Best for designing custom workflow apps
Kintone is a customizable workflow management platform used by enterprise teams and organizations worldwide. Users can build a variety of “apps” either from scratch, using templates, or from existing spreadsheets.
Why I picked Kintone: It's easy to build a custom workflow management app—all you have to do is drag and drop elements onto the app-builder screen and click build! Elements include rich text fields, date fields, drop-down menus, number fields with built-in calculations, spaces for attachments, user or group selection menus, related data from other apps, tables, and more. That flexibility in creating apps carries over to how a team adapts—Kintone’s flexible workflow management platform allows users to improve their workflows and adjust as needs change.
As a workflow management platform, Kintone facilitates the ability to track all facets of your teams’ workflows across all the apps you create. That data can range from individual tasks and projects to multi-step approval processes with branching conditionals.
Kintone Standout Features & Integrations
Features are subjective to the “apps” being used for workflow management (giving you complete control over what you need). Common features include in-app communication, customizable filters, customizable reports and dashboards, and multi-step workflows.
Integrations through either API or Zapier include Slack, Gmail, Google Calendar, Outlook, Tableau, Dropbox, Salesforce, HubSpot, Eventbrite, WordPress, QuickBooks, MailChimp, and many more.
Kintone Pricing & Plans
Kintone pricing begins at $24 per user per month with a minimum of 5 users and a 30-day free trial (no credit card required). There are also discounts available for nonprofits and educators. While it doesn’t offer any free plans, Kintone does provide a free custom app build as part of the free trial process.
Pros
- Discounted plans for education, NGO, and government
- Low-code customized & automated workflows
- Comprehensive mobile app
- Onboarding support to help you set up
Cons
- Minimum 5 Users per plan
- Some workflows are dependent on external apps
- Per-user storage capped at 5GB (all plans)
Process Street
Best for managing recurring checklists and procedures
Process Street is a process-driven tool that adapts well to simple workflow strategies. While Process Street doesn’t offer as much as other workflow management software tools in terms of analytics and reporting, it’s a good fit for teams with document-driven workflows. The free plan welcomes an unlimited number of users, which is a nice trade-off for being feature lite in some areas.
Process Street’s approach breaks up workflow management into three chunks: handling documentation (creating, exporting, and embedding procedure documents and templates), running trigger-based workflows (for random events initiated by a trigger, such as a client onboarding), and programming scheduled tasks that run on an automated schedule. Its drag-and-drop task manager makes it easy for anyone to use.
Why I picked Process Street: With many tools for process documentation and workflow automation, it’s a good choice for teams who want a streamlined process framework without a maze of features to get lost in.
Process Street Standout Features & Integrations
Features include workflow management, task scheduling/tracking, attendance tracking, data visualization, employee database, vacation & absence calendar, process reporting, status notifications, employee incentive management, and process modeling.
Integrations include 1000+ apps through Zapier. It also integrates with Formstack, opening up a world of additional templates.
Pros
- Checklists utilize conditional logic
- Automation for onboarding/training
- Unlimited workflow checklists and templates
- Great third-party integration options
Cons
- No drag-and-drop for checklist reordering
- Missing field validation for phone numbers (emails only)
Wrike
Best workflow management software for reconnecting siloed teams
Wrike is an intuitive workflow management software suitable for teams of five or more, and offers an unlimited number of users. The software enables mangers to customize workflows, dashboards, reports, and request forms.
Why I picked Wrike: The software’s interface enables users to visualize priorities as Kanban boards, interactive Gantt charts, and traditional workload views. Wrike also features automation such as custom request forms that auto-assign tasks, push notifications, and deadline tracking.
Managers can access insightful data through KPI reports, resource management and allocation, and more. The workflow management software also offers a variety of different solutions depending on the type of team or organization, including marketing teams and professional service teams.
Wrike Standout Features & Integrations
Features include personalized app experience via AI Work Intelligence, user and team workload management functionality, account-wide work schedules, shareable dashboards, interactive workflow views, and more.
Integrations are offered natively for over 400 popular platforms including Microsoft, Google, Dropbox, Salesforce, and Marketo.
Pros
- Comprehensive workflow modeling
- Individuals and teams can track workloads
- Easily visualize workflow performance
- In-app chat to reduce switch cost for collaboration
Cons
- Not suitable for small organizations
- High learning curve to fully utilize
- Limited to 10 workflows per space
Next Matter
Best for handling complex, cross-functional workflows
Next Matter is the platform for capturing and automating a business’s high-impact workflows – no matter how unique or complex. It accomplishes that by offering workflow builders all the custom tools required to mirror complex workflows to the exact specifications of the business, as well as a no-code management and optimization experience for teams looking to scale up.
Why I picked Next Matter: Next Matter offers the reliability and performance of custom code, with the speed and flexibility of no-code – so complex workflows can be ready for go-live in just hours. The no-code building blocks are easy-to-use and cover an enormous range of operational functions and use cases, and advanced Builders can use low-code blocks to craft custom activities for everything else.
Next Matter’s no-code workflow management experience is equally impressive. The platform provides managers with full operational transparency and the ability to track workflow status at high and granular levels, in real-time. Managers and executives alike can use powerful reporting and analytics to spot improvement opportunities, and optimize workflows on the fly.
Lastly, Next Matter engages end users – employees, suppliers, customers, and more – with delightful, personalized experiences that reduce coordination friction and cognitive load. If you’re ready to bring reliable automation and scalability to your most complex workflows, and you’re looking to see real results fast, check out Next Matter.
Next Matter Standout Features & Integrations
Features include no-code / low-code tools and custom building blocks to recreate, launch, and optimize workflows, an all-in-one workspace for workflow orchestration, external steps, granular permissions and visibility controls, custom workflows triggers, advanced workflow logic, and more.
Integrations out-of-the-box include Slack, GSuite, Office 365, Sendgrid, Hubspot, Zendesk and many others, while an API can be used to connect custom apps, databases, and more.
Pros
- Lots of self-service product documentation
- Full workflow and task feature set with all plans
- Granular access permissions
Cons
- No API access with starter plan
- Custom training and support locked to enterprise plan
Pneumatic Workflow
Best for accessing a pre-built workflow template library
Pneumatic Workflow is a workflow management solution that helps teams identify, organize, and coordinate sets of tasks in your organization for one fixed price. You can use it to streamline your organization’s processes into workflows with automatic task assignments.
Why I picked Pneumatic Workflow: Their software helps teams effectively minimize routine errors, improve communication between teams, boost productivity, eliminate redundancy, and automate task management. Their workflows can be launched in four ways, namely running the workflow manually, sharing kick-off forms, using external SaaS systems, and using the Pneumatic public API.
Using Pneumatic Workflow, you can build assembly lines to pass the results of certain tasks along to the next team member quickly and efficiently. You can also select pre-built workflows from their free template library, or run unlimited workflows from one template. Their free template library includes all the popular workflows you'd expect, including employee onboarding, content development, purchase approval, customer retention, feature release, and more.
Pneumatic Workflow Standout Features & Integrations
Features include a workflow template builder, workflow variables & tools, a tasks interface, highlights, shareable kick-off forms, automations, activity highlights, urgent prioritization, video-based workflows, informative data dashboards, comments and mentions, and a WYSIWYG editor.
Integrations are available by connecting a paid Zapier account and you can build custom integration using its API.
Pros
- Their freemium plan includes enough features to get small teams started
- You can easily collaborate with guest (external) project stakeholders
- They offer a 30-day money back guarantee if you are unsatisfied with their platform
Cons
- Not many built-in software integrations
- Limited chat support window (9 am to 5 pm CST)
Smartsheet
Best workflow management software for spreadsheet lovers
Smartsheet is a work management platform modeled after spreadsheets that enables users to organize tasks, schedules, processes, and more. It is an excellent workflow management software solution for managers currently using Google Sheets or Microsoft Excel for workflows and looking for an upgraded experience.
Why I picked Smartsheet: One of my favorite aspects of Smartsheet is that it automates calculations, even across multiple sheets. That automation enables workflow managers to gather data across multiple workflows and spaces without needing to write complex formulas.
Reporting is a strong feature of this workflow tool, with editable summary reports that can be easily exported to Excel or Sheets. The Critical Path feature highlights all the tasks that directly impact a project completion date so workflow managers can easily keep an eye on important milestones.
Smartsheet Standout Features & Integrations
Features include custom spreadsheet import, workflow automation, data visualization, custom branding, and workflow automation with built-in formula calculations.
Integrations through a REST API and webhooks include Microsoft Office and Teams apps, Google Drive, Jira, Salesforce, ServiceNow, Slack, Box, and Tableau.
Learn more about this workflow management software in my in-depth review of Smartsheet
Pros
- Low/no-code workflow automations
- Great alternative to Google or Excel spreadsheets
- Cross-sheet data sharing for holistic reports
- Workflow process notifications keep users on track
Cons
- Set limit to rows per spreadsheet
- Limited change-tracking functionality
- Can be difficult to access support resources for answers
Qntrl
Best for cross-functional enterprise workflow automation
Formerly Orchestly, Qntrl is a low-code workflow orchestration software that brings visibility, control, and automation to processes by cutting down on manual work. The platform lets users control all incoming requests for a team through a centralized interface.
What users love: Qntrl comes with integrated tools to help workflow process managers design, deploy, and iterate workflows for almost any process. Workflow managers can leverage process automation mapping experience assists in creating custom forms to quickly fetch essential data. Users can escalate issues, assign tasks, approve/reject stages, and handle huge data transfers from spreadsheets present in different verticals.
Qntrl Standout Features & Integrations
Features include robust data management and visualization, workflow-centric collaboration functionality, process mapping, real-time workflow and task status updates, low-code automation, and more.
Integrations include other Zoho products and outside applications and third-party apps through built-in APIs.
Qntrl is completely free for companies with a maximum of 5 users.
Pros
- Modest per-user price
- Native integration with Zoho
- Great workflow visualizations (“Blueprints”)
- Webhooks can send notifications to third-party applications
Cons
- Field names have to be unique across flows
- Complex feature set has a learning curve
Kissflow Workflow
Best with a large workflow template database
Kissflow Workflow is a workflow management software with automation features and a no-code interface.
Why I picked Kissflow Workflow: Users can build out their existing workflows in the software, or select from the large bank of templates available in the platform. Ready to use templates for sales teams, HR departments, as well as procurement, finance, and operations processes are available to get business processes up and running. Users can collect and store data with the drag-and-drop form builder, and stay up to date on workflow progress with automated notifcations.
Kissflow Workflow Standout Features & Integrations
Features include workflow templates, WYSIWYG form builder, predefined steps (linear and branched), stakeholders, conditions, pre-built reports, automatic task assignment, and a mobile app.
Integrations include the Google Workspace suite, and additional integrations can be configured using the software's API.
Pros
- Part of the larger Kissflow ecosystem (project management and app builder)
- No coding knowledge needed to build workflows
- Friendly and intuitive user interface
Cons
- Migration from other tools can be cumbersome
- Limited reporting and analytics
Jotform Enterprise
Best workflow management software for B2B-oriented enterprises
Jotform Enterprise is a a powerful, easy-to-use data collection process for businesses of all kinds who are looking to optimize their workflow management processes. With Jotform, businesses will have access to offline forms, surveys for product feedback and reviews, collaboration tools, approvals for automated workflows, and conditional logic for a personalized customer form experience. They specialize in B2B businesses but can be adapted to a wide range of customer markets and industries.
Why I Picked Jotform Enterprise: Jotform Enterprise offers companies an easy-to-use tool that makes closing deals, collaborating with coworkers, signing waivers, and collecting form responses a more seamless process. Jotform Enterprise provides you with a wide range of workflows, forms, reports, and automation tools that can be used to build custom applications tailored to your needs. It also allows you to create customized forms for collecting data from customers or employees and then create automated workflows based on this data.
Jotform workflows can automate everyday tasks such as customer onboarding, order processing, invoicing, approvals, reminders, notifications, and follow-ups, allowing businesses to save time by eliminating manual processes.You can set up automated form submissions so that all incoming data is automatically sent to the designated destination, like your customer database or email account.
Additional features include workflow automations, conditional logic, e-sign documents with automated signing orders, webhooks, API, and helpful ways to integrate feedback into your workflow.
Jotform Enterprise Standout Features & Integrations
Features include form building tools, mobile responsiveness, payment integration, conditional logic, data collection and management, form branding, multi-language support, SSL encryption, and integration with third-party apps.
Integrations include Google Drive, Google Sheets, Slack, Dropbox, PayPal, Stripe, Salesforce, Mailchimp, and Airtable. It also can integrate with Zapier to automate workflows and connect JotForm with over 1,000 other apps and services but this requires a Zapier account and may incur additional costs.
Pros
- Wide range of workflow templates
- Mobile-responsive forms & surveys
- Cost-effective, even for Enterprise plans
Cons
- Required Zapier for most integrations
- Data visualization options are limited
Zusammenfassung der besten Workflow-Management-Software
Hier findest du eine Tabelle mit grundlegenden Informationen zu den in diesem Artikel beschriebenen Tools. Informiere dich über die Preise und die Verfügbarkeit kostenloser Tests, um einen schnellen direkten Vergleich durchzuführen.
Tool | Trial Info | Price | ||
---|---|---|---|---|
1 | monday.com Best for automating manual processes | 14-day free trial + free plan available | From $8/user/month (billed annually, min 3 seats) | Website |
2 | Kintone Best for designing custom workflow apps | 30-day free trial | From $24/user/month | Website |
3 | Process Street Best for managing recurring checklists and procedures | 14-day free trial | From $12.50/user/month | Website |
4 | Wrike Best workflow management software for reconnecting siloed teams | Free plan available | From $9.80/user/month | Website |
5 | Next Matter Best for handling complex, cross-functional workflows | 14-day free trial | From $20/user/month (maximum 50 users) | Website |
6 | Pneumatic Workflow Best for accessing a pre-built workflow template library | 14-day free trial + free plan available | From $99/month (unlimited users) | Website |
7 | Smartsheet Best workflow management software for spreadsheet lovers | Freemium version available | From $7/user/month | Website |
8 | Qntrl Best for cross-functional enterprise workflow automation | 15-day free trial | $8/user/month | Website |
9 | Kissflow Workflow Best with a large workflow template database | Free demo available | From $15/user/monthly | Website |
10 | Jotform Enterprise Best workflow management software for B2B-oriented enterprises | Free plan available | From $39/user/month | Website |
Weitere Workflow-Management-Software, die es wert ist, in Betracht gezogen zu werden
Ich hatte noch keine Gelegenheit, diese richtig zu analysieren, aber wenn die in der Review enthaltenen Tools nichts für dich sind, solltest du dir diese zusätzlichen BPM-Tools ansehen:
- SysAid
Best for internal service departments
- Hive
Best small business workflow management software
- Kissflow
Best enterprise workflow management software
- Quixy
Best no-code workflow management software
- Pipefy
Best to build shareable forms, portals, and actions
- Forecast
Best for managing your projects, resources, and finances in one
- Cflow
Best workflow management software for growing organizations
- DocuWare
Best for document management & e-signatures
- Avaza
Best iPhone, iPad, and Android friendly workflow app
- Asana
Best workflow management software that’s free and easy to use
Möchtest du die Optionen eingrenzen?
Dieses Tool ist ziemlich nützlich. In Zusammenarbeit mit Crozdesk haben wir uns bemüht, dir Zugang zu dem “Software-Finder” zu geben.
Wenn du einige der Details über dein Projekt und die Funktionen, die du in einem Projektmanagement-Tool suchst, eingibst, wird eine Liste von Tools erstellt, die deinen Präferenzen entsprechen. Du gibst deine E-Mail an das Team weiter und es schickt dir einen nützlichen PDF-Leitfaden mit einer Zusammenfassung deiner besten Übereinstimmungen.
Wie wählt man die beste Workflow-Management-Software aus?
Wofür brauchst du es?
Wenn du dich danach fragst, versuchst du eigentlich zu identifizieren: sind meine Prozesse menschlich oder systemzentriert? Ein menschenorientierter Workflow konzentriert sich mehr darauf, Menschen und ihre Aufgaben, Dokumente und Fortschritte an einen Ort zu bringen. Ein systemzentrierter Workflow konzentriert sich darauf, verschiedene Geschäftsprozesse oder Systeme zusammenzuführen und deren Funktionen zu einem einheitlichen Workflow auf einem zentralen Punkt zu integrieren.
Wer wird es benutzen?
Wie viele Personen sind in deinem Team? Wer wird das Tool einsetzen und benötigst du eine rollenbasierte Zugriffskontrolle? Du solltest dich auch fragen, welche Arten von Personen das Tool verwenden werden, um zu entscheiden, ob du etwas Codebasiertes oder mit Low/No-Code benötigst.
Wenn man an sein Team denkt, ist es leicht anzunehmen, dass ein großes Team zwangsläufig komplexere Workflow-Funktionen benötigt. Dabei sollte man jedoch bedenken, dass selbst große Projekte am besten mit einfachen Workflows funktionieren und dass alles, was wirklich notwendig ist, die Möglichkeit ist, Aufgaben zuzuweisen, Dokumente gemeinsam zu nutzen und Termine zu verfolgen. Auf der anderen Seite können selbst sehr kleine Teams komplexe Workflows haben, die von erweiterten Berichts-, Ressourcenmanagement- und Optimierungsfunktionen profitieren.
Wie würde das in deinen Prozess passen?
Passt dieses Tool zu deinem bestehenden Toolkit und lässt sich mit den richtigen Tools integrieren? Wenn dies eines der ersten Tools ist, die du hinzufügst, kann es dann skaliert und erweitert werden, um deine Bedürfnisse zu erfüllen, wenn dein Unternehmen wächst? Frag dich selbst, ob dein Team es online nutzen wird, oder ob es etwas braucht, das auch offline funktioniert.
Wie lange dauert es, bis es reibungslos läuft?
Ist es einfach zu implementieren? Schau dir außerdem die Einfachheit des Onboardings an: Ist es ein Tool, das dein Team leicht erlernen kann? Viele Tools bieten je nach Preisstufe unterschiedliche Support-Level – bietet es technischen Support, oder wirst du hängen gelassen? Und schließlich, wird die Software gehostet, oder wirst du die Infrastruktur dahinter unterhalten?
Wie viel kostet es?
Die Preise liegen in einem weiten Bereich von $0-$40 pro Benutzer und Monat. Die meisten Workflow-Tools werden pro Benutzer berechnet, was die Wichtigkeit unterstreicht, zu berücksichtigen, wie viele Teammitglieder es verwenden werden. Außerdem ist zu berücksichtigen, wie viele Teammitglieder es in Zukunft verwenden werden. Achte darauf, dass du überprüfst, wie die Kosten mit deiner Skalierung steigen werden. Nicht nur, dass deine Kosten mit jedem Teammitglied steigen werden, du musst auch deinen Plan auf eine kostspieligere Stufe aufstocken, wenn deine geschäftlichen Anforderungen steigen.
Was denkst du dazu?
Was berücksichtigst du bei der Wahl einer Workflow-Management-System? Welche Erfahrungen hast du mit der Auswahl und dem Einsatz von Workflow-Software gemacht? Erzähle unserer Community, was deiner Meinung nach die wichtigsten Aspekte bei der Auswahl eines Workflow-Tools sind.