21 Best IT Resource Management Software Reviewed in 2024
Best IT Resource Management Software Shortlist
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If you're looking to streamline resource allocation and enhance project transparency, it's important to find a tool that matches your specific needs, and choosing the right IT resource management software can be overwhelming.
With my experience in digital project management, I can ease this process and help you select software that optimizes resource placement. Here are some of my top choices for the best IT resource management software.
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Best IT Resource Management Software Summary
| Tools | Price | |
|---|---|---|
| Scoro | From $26/user/month (min 5 seats) | Website |
| Kantata | Pricing upon request | Website |
| Hub Planner | From $7/user/month (billed annually) | Website |
| Microsoft Project | From $10/user/month (billed annually) | Website |
| Resource Guru | From $4.16/user/month (billed annually) | Website |
| Runn | From $10/user/month (billed annually) | Website |
| Celoxis | From $15/user/month (billed annually) | Website |
| Saviom | Pricing upon request | Website |
| eResource Scheduler | From $5/user/month (billed annually) | Website |
| Parallax | Pricing upon request | Website |
Compare Software Specs Side by Side
Use our comparison chart to review and evaluate software specs side-by-side.
Compare SoftwareHow to Choose IT Resource Management Software
As you work through your unique software selection process, keep the following points in mind:
- Scalability: As your business grows, so do your IT resource management needs. Select software that can handle an increase in users, projects, and data without compromising performance.
- Integration Capabilities: Your IT resource management software should work well with other tools you already use. Look for software that can integrate with your existing systems, such as CRM, ERP, or accounting software, to avoid data silos and ensure a smooth workflow.
- Customization: Every organization has unique processes and requirements. Choose software that allows for customization to fit your specific workflows and reporting needs. A company with a complex project approval process will need software that can be tailored to accommodate these steps and provide the necessary documentation trails.
- User-Friendly Interface: The software should be easy to use to encourage adoption among your team members. A user-friendly interface can reduce training time and help your team to be more productive quickly.
- Support and Training: Ensure that the software provider offers comprehensive support and training options. This is crucial for troubleshooting issues and getting the most out of your software.
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Hub Planner
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.2 -
ClickUp
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.7 -
Miro
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.8
Best IT Resource Management Software Reviews
Finding the right IT resource management software is essential for optimizing your team’s workload and efficiently allocating resources across projects. Below are my reviews of the best IT resource management tools available to help you make an informed decision to streamline your operations and enhance productivity.
Scoro is a comprehensive business management software designed to improve workflows and enhance productivity across various business functions.
Why I picked Scoro:
Scoro is a good choice for IT teams because of its advanced resource scheduling capabilities, which offer a real-time overview of team availability and workload. This feature is crucial for IT teams that often juggle multiple projects and tasks, ensuring that resources are allocated efficiently and no team member is overburdened. Additionally, Scoro’s utilization reports provide detailed insights into how resources are being used, helping identify bottlenecks. Additionally, Scoro supports project, financial, and resource management in a unified platform, allowing users to handle project timelines, budget tracking, and resource allocation simultaneously.
Standout features & integrations:
Features include its comprehensive project management tool, which allows IT teams to plan, track, and manage projects, ensuring that they stay on schedule and within budget. The time tracking feature is another valuable tool, enabling users to log their hours accurately and gain insights into time spent on various tasks. Scoro's financial management tools also support budgeting and expense tracking.
Integrations include Google Calendar, Xero, QuickBooks, Sage Intacct, Exact Online, Expensify, Stripe, Jira, HubSpot, Salesforce, Google Drive, Dropbox, Okta, Azure AD, and Zapier.
Pros and cons
Pros:
- Real-time project and resource tracking
- All-in-one business management
- Good invoice and reminder system
Cons:
- Mobile app lacks some functionality compared to the web app
- Customization can be overwhelming for new users
Kantata is a resource and project management software designed for a wide range of industries, including IT teams. It offers features for resource planning, financial management, and project forecasting.
Why I picked Kantata:
I like its advanced scheduling capabilities, which allow for precise planning and allocation of resources, ensuring that IT teams can enlist the right skills for the right tasks. Additionally, Kantata offers real-time visibility into resource utilization, helping IT managers make informed decisions and optimize their workforce. The software's robust analytics and reporting tools further support data-driven decision-making, making it an invaluable asset for managing complex IT projects.
Standout features & integrations:
Features include an intuitive user interface, which simplifies the process of resource management, and advanced forecasting tools that predict future resource needs based on historical data and current project trends. Additionally, Kantata provides robust time-tracking capabilities, allowing for accurate billing and project costing.
Integrations include Microsoft Office 365, Google Workspace, Jira, Trello, Slack, Salesforce, HubSpot, Asana, Smartsheet, QuickBooks, Xero, and many more.
Pros and cons
Pros:
- Gantt charts for project planning
- Resource allocation features
- Robust, customizable reporting capabilities
Cons:
- May take time to learn the platform
- Approval workflows could be more flexible
Best for capacity planning with real-time utilization insights
Hub Planner is a dynamic, cloud-based resource management and scheduling platform tailored for optimizing project workflows and resource allocation.
Why I picked Hub Planner:
IT teams often deal with multiple, concurrent projects that require precise coordination and resource allocation. Hub Planner stands out with its capacity planning, which allows IT managers to foresee potential bottlenecks and reallocate resources proactively. Additionally, the platform's real-time utilization tracking and detailed reporting ensure that team members are neither overburdened nor underutilized.
Standout features & integrations:
Features include its smart scheduler, which uses AI to recommend the best resource allocations based on availability and skill sets. The platform also offers comprehensive project budgeting tools, allowing IT teams to track expenses against projections. Furthermore, the integrated vacation and leave management feature helps teams plan around absences.
Integrations include Trello, Asana, Microsoft Teams, Slack, Google Calendar, Jira, Salesforce, HubSpot, Xero, QuickBooks, Expensify, and Harvest.
Pros and cons
Pros:
- Pre-formatted resource scheduling templates
- Detailed reports on resource utilization
- Smart scheduling feature
Cons:
- Availability finder only available on the Business Leader plan
- Limited customization options
Best for comprehensive project management and collaboration
Microsoft Project includes tools for scheduling work, allocating resources, and tracking progress, allowing IT teams to maximize resource usage and project outcomes.
Why I picked Microsoft Project:
Microsoft Project stands out for its ability to handle a wide array of project management tasks effectively. It’s different from other project management tools due to its in-depth metrics and breadth of features. The software offers a full suite of tools that enable meticulous planning, and resource management, and facilitate communication among team members.
Standout features & integrations:
Features include automatic task and timeline adjustements based on available resource changes. Additionally, its business intelligence capabilities allow for the creation of detailed, interactive dashboards that provide insights into project health and progress.
Integrations include Microsoft Teams, Power BI, Microsoft 365, OneDrive, SharePoint, Skype for Business, Microsoft Power Platform, Microsoft Azure, Dynamics 365, and Excel.
Pros and cons
Pros:
- Advanced business intelligence tools for project analytics
- Strong integration with Microsoft Teams for team collaboration
- Wide range of project management functionalities
Cons:
- Complex interface
- May be resource-intensive
Resource Guru provides simple solutions for managing team availability, project schedules, and resource consumption, allowing firms to manage their IT resources and increase project efficiency.
Why I picked Resource Guru:
Resource Guru offers flexible scheduling options at a cost-effective price, which is particularly beneficial for teams with variable demands and budget constraints. It enables individuals to adjust their schedules with ease, ensuring that resources are utilized efficiently without a significant financial investment.
Standout features & integrations:
Features include a simple drag-and-drop scheduling interface, visibility into team availability, leave management, and insightful reporting tools. These features are crucial for maintaining a clear overview of resource allocation, dependencies, and project timelines.
Integrations include Google Calendar, iCal, Outlook, Slack, Zapier, Jira, ServiceNow, Excel, Microsoft Project, and Zendesk.
Pros and cons
Pros:
- A broad range of integrations with popular productivity tools
- Affordable pricing structure with a free trial available
- Flexible and easy-to-use scheduling interface
Cons:
- Limited customer support options in the lower-tier plans
- Annual billing may not be suitable for all budgets
Runn's tools for resource scheduling, capacity planning, and project tracking enable IT teams to improve resource allocation and productivity.
Why I picked Runn:
I chose Runn for its dynamic approach to managing digital projects. Its focus on real-time data and planning differentiates it from other resource management software. Runn allows teams to adapt quickly to changes and maintain up-to-date project timelines.
Standout features & integrations:
Features include real-time dashboards, capacity planning, forecasting, time tracking, and reporting. These tools are crucial for maintaining project health and ensuring resources are allocated effectively.
Integrations include Clockify, Trello, WorkflowMax, QuickBooks Online, Xero, Google Calendar, Outlook Calendar, Harvest, Zapier, and API access for custom integrations.
Pros and cons
Pros:
- Wide range of integrations with other productivity tools
- Comprehensive forecasting and reporting capabilities
- Real-time updates on resource allocation and project status
Cons:
- Advanced features may necessitate additional training for higher utilization rates
- Initial setup may require time investment
Celoxis allows businesses to efficiently allocate resources, manage workflows, and track project progress.
Why I picked Celoxis:
Celoxis effectively balances sophisticated project management capabilities with an intuitive user experience. It differentiates itself from other tools by offering a comprehensive suite of features without compromising on ease of use. Celoxis’ ability to provide detailed analytics and customizable dashboards are crucial for managing multiple projects efficiently.
Standout features & integrations:
Features include advanced scheduling, interactive Gantt charts, resource management, timesheets, expense tracking, project request tracking, and an integrated project financials module.
Integrations include Microsoft Project, Excel, Salesforce, QuickBooks, Google Drive, JIRA, Slack, Trello, Zendesk, and Quickbooks.
Pros and cons
Pros:
- Customizable dashboards and reports for better project oversight
- User-friendly interface that simplifies the user experience
- Advanced project management features that cater to complex needs
Cons:
- Minimum user requirement
- Custom pricing may be required for specific needs
Saviom provides capabilities for project scheduling, resource tracking, and capacity planning, helping businesses to better manage their IT resources and increase productivity.
Why I picked Saviom:
Saviom excels in managing complex enterprise resources and optimizing workforce allocation. Its ability to provide detailed insights into resource availability and demand makes it a standout choice. Saviom’s strategic forecasting, capacity planning, and real-time resource allocation are beneficial for adapting to changing market demands and maximizing workforce productivity.
Standout features & integrations:
Saviom offers a powerful suite of features, including advanced forecasting and capacity planning, which help organizations prepare for future workloads. Its real-time resource allocation and detailed reporting enable effective decision-making.
Saviom integrates with Microsoft Projects, Microsoft Excel, Microsoft Outlook, Google Calendar, Salesforce, Jira, Zendesk, Slack, GitHub, and ServiceNow.
Pros and cons
Pros:
- Scalable and customizable for different organizational sizes
- Real-time resource allocation and reporting
- Advanced resource forecasting and planning
Cons:
- Different license types may complicate user management
- Scalable and customizable for different organizational sizes
Best for workflow scheduling and resource capacity planning
eResource Scheduler provides comprehensive features for planning, tracking, and optimizing both human and non-human resources, enabling enterprises to effectively manage project resources and achieve objectives.
Why I picked eResource Scheduler:
eResource Scheduler effectively addresses the complexities of resource management. Its ability to provide a clear overview of resource availability and competencies sets it apart from other resource management software. Along with efficiency, its comprehensive features facilitate the alignment of resource allocation with project demands, ensuring optimal utilization.
Standout features & integrations:
Features include conflict-free resource scheduling, real-time monitoring of resource utilization, and comprehensive reporting capabilities.
Integrations include Microsoft Project, Microsoft Excel, Microsoft Outlook, Salesforce, Jira, Zendesk, Slack, GitHub, and ServiceNow.
Pros and cons
Pros:
- Customizable fields and forms to fit various business processes
- Detailed reporting for informed decision-making
- Intuitive drag-and-drop scheduling interface
Cons:
- Limited integration capabilities
- Potential for complex configuration and setup
SolarWinds Service Desk includes capabilities for ticketing, asset management, knowledge base, and reporting, allowing for more efficient resource allocation and better service delivery.
Why I picked Parallax:
Paralax offers robust IT resource management software benefits by providing a comprehensive view of resource allocation and utilization, enabling managers to optimize staffing and reduce bottlenecks effectively. Its intuitive interface and powerful scheduling tools support streamlined project management and forecasting, improving decision-making and enhancing overall operational efficiency.
Standout features & integrations:
Features include capacity planning, resource management, project financials, and predictive operations intelligence. These features work together to provide a comprehensive view of an organization's best resource capabilities and financial health.
Integrations include Slack, Microsoft Teams, Google Workspace, Zoom, Jira, GitHub, Trello, Asana, Microsoft Outlook, Zendesk
Pros and cons
Pros:
- Quick ROI with full implementation in 90 days
- Real-time project financials for profitability insights
- Strategic capacity and resource planning
Cons:
- Lacks broader project management features
- Specific features may depend on existing systems used
Other IT Resource Management Software to Consider
Below is a list of additional IT resource management software that were shortlisted. While they didn’t make the top of the list, these softwares are still valuable and well worth further research.
Related Management Software Reviews
If you still haven't found what you're looking for here, check out these other related tools that we've tested and evaluated:
- Project Management Software
- Resource Management Software
- Workflow Automation Software
- Time Tracking Software
- Task Management Software
- Collaboration Tools
- Gantt Chart Maker
- Productivity Tools
- Project Tracking Software
- Project Scheduling Software
Selection Criteria for IT Resource Management Software
Selecting the right IT resource management software involves considering both general functionality for common use cases and the specific needs of the buyer. It's essential that the software addresses pain points and is tailored to the intended tasks.
Drawing from personal testing and research, I've established criteria that prioritize the most relevant features and capabilities.
Core Functionality (25% of Total Weighting Score):
- Centralized asset tracking
- Real-time resource allocation and forecasting
- Detailed reporting and analytics
- Automated workflow management
- Integration with other business systems
Additional Standout Features (25% of Total Weighting Score):
- Identification of innovative features that set a product apart from competitors
- Examples of tools that incorporate cutting-edge technology or unique approaches to resource management
- Evaluation of how these features contribute to more efficient and effective resource management
Usability (10% of Total Weighting Score):
- Balance between powerful features and user-friendly interface
- Design aesthetic that promotes ease of use
- Intuitive navigation and interaction, such as drag-and-drop scheduling
Onboarding (10% of Total Weighting Score):
- Assessment of resources provided for new users to learn the system, such as training videos and templates
- Evaluation of interactive elements like product tours and chatbots that facilitate user engagement from the start
- Consideration of the overall ease with which a new user can adopt and find value in the software
Customer Support (10% of Total Weighting Score):
- Comparison of the availability and responsiveness of support teams
- Range of support options, including live chat, email, and phone support
- Quality of the knowledge base and other self-service resources
Value For Money (10% of Total Weighting Score):
- Analysis of pricing structures in relation to the features and benefits offered
- Consideration of the total cost of ownership, including any additional fees for upgrades or support
- Comparison with similar products in the market to ensure competitive pricing
Customer Reviews (10% of Total Weighting Score):
- Examination of feedback from a broad user base to gauge satisfaction levels
- Attention to recurring themes in reviews that may indicate systemic issues or strengths
- Assessment of the credibility and consistency of positive and negative reviews
Trends for IT Resource Management Software in 2024
Here are some trends I've noticed about IT resource management software, indicating its evolving nature and shaping its future. I researched numerous product updates, press announcements, and release logs to extract the most important insights.
- Integration with Remote Work Environments: Remote work demands are driving IT resource management tools to integrate with virtual workspaces. This trend allows for centralized control of resources across distributed teams. It's important for maintaining productivity in a remote-first business landscape.
- Emphasis on Cybersecurity Features: Cybersecurity is becoming a core component of IT resource management software. Enhanced security protocols are being embedded to protect against increasing cyber threats. This trend is crucial for safeguarding organizational assets in a digital ecosystem.
- AI and Machine Learning for Predictive Analytics: Artificial intelligence and machine learning are being leveraged for predictive analytics in resource management. These technologies forecast resource needs and optimize allocation. Their use is interesting for its potential to preemptively address IT challenges.
- User-Centric Design for Better Usability:There's a shift towards user-centric design in IT resource management software. This approach prioritizes intuitive interfaces and personalized user experiences. It's important for improving adoption rates and operational efficiency.
- Sustainability Analytics: Sustainability analytics are being integrated into IT resource management tools. This feature helps organizations monitor and reduce their carbon footprint. It's progressive for aligning IT practices with environmental sustainability goals.
What is IT Resource Management Software?
IT resource management software is a digital tool aimed at helping organizations efficiently manage their resources. It aligns resource allocation with project demands and timelines, ensuring personnel, equipment, and materials are available as needed for project completion within budget and on schedule.
With components like resource scheduling, demand forecasting, and utilization tracking, IT resource management software provides a comprehensive view of resource availability and constraints, enabling informed decision-making and proactive resource management across projects.
Features of IT Resource Management Software
Choosing the right IT resource management software is a strategic decision that can have a lasting impact on the efficiency and success of your organization. Each feature plays a specific role in enhancing the management of your IT resources, and together, they provide a comprehensive toolset for managing complex IT environments.
Remember, the goal is to find software that not only fits your current needs but also has the flexibility to grow with your organization. Here are the top features to look for:
- Resource Allocation and Scheduling: This feature allows for the efficient assignment of tasks and resources. It's vital for ensuring that the right resources are working on the right tasks at the right time, which can greatly affect project outcomes.
- Time Tracking and Reporting: This provides visibility into how much time is spent on specific tasks and projects.
- Skill Tracking: Knowing the skills and competencies of your resources ensures that you can assign tasks to the most qualified individuals. This feature is important for maximizing the effectiveness of your workforce.
- Capacity Management and Planning: This helps predict the availability of resources and plan for future projects. It's important for maintaining a balance between workload and resource availability to avoid overallocation.
- Financial Management: Monitoring the costs associated with resources is crucial for budgeting and financial planning. It helps keep projects within budget and improves overall financial performance.
- Collaboration Tools: These tools facilitate communication and teamwork among resources. They are important for maintaining clear and effective communication, which is essential for project success.
- Real-Time Analytics and Dashboards: Having access to real-time data helps in making informed decisions quickly. It’s important for staying on top of resource utilization and project progress.
- Integration Capabilities: The ability to integrate with other systems ensures that resource management software works well within your existing tech ecosystem. This is important for maintaining data consistency and workflow continuity.
- Customization and Scalability: The software should adapt to the changing needs of your business. This feature is important for ensuring that the software continues to meet your needs as your organization grows and evolves.
- User-Friendly Interface: A straightforward and intuitive interface ensures that team members can use the software effectively. This is important for ensuring high adoption rates and minimizing training requirements.
Benefits of IT Resource Management Software
When considering IT resource management software, potential buyers should be aware of the significant advantages these tools offer. They are designed to assist users and organizations in effectively managing their IT resources, ensuring that projects are completed efficiently and resources are utilized to their fullest potential.
Here are some of the primary benefits that IT resource management software provides:
- Improved Resource Allocation: By using IT resource management software, organizations can allocate resources more effectively, ensuring that the right personnel and assets are available when needed to meet project demands.
- Enhanced Visibility and Control: This software offers users a comprehensive overview of all IT resources, granting them the ability to monitor usage, track progress, and make informed decisions quickly.
- Better Forecasting and Planning: With the ability to analyze resource utilization trends, IT resource management software aids in forecasting future needs and planning accordingly, reducing the risk of resource shortages or over-provisioning.
- Increased Operational Efficiency: Streamlining the process of managing IT resources, the software reduces administrative overhead and allows teams to focus on strategic tasks rather than routine resource management.
- Cost Savings: By optimizing the use of IT resources, the software helps in minimizing waste and reduces costs associated with underutilized assets or overstaffing.
Costs and Pricing of IT Resource Management Software
When choosing IT resource management software, it's important to recognize their role in optimizing company resources. These tools help manage personnel, equipment, finances, materials, and time, enhancing productivity and simplifying tasks like project and resource capacity planning. Below is a table summarizing the plan options and pricing for IT resource management software:
Plan Comparison Table for IT Resource Management Software
| Plan Type | Average Price | Common Features |
| Free | $0 | Basic resource scheduling, limited projects, and basic reporting |
| Basic | $10 - $20/user/month | Enhanced scheduling, time tracking, and basic analytics |
| Professional | $20 - $40/user/month | Advanced resource planning tools, real-time collaboration, and full project management suite |
| Enterprise | Custom Pricing | Custom integrations, advanced security features, and personalized onboarding and support |
Each plan caters to different organizational needs, from team size and project complexity to required levels of support. Opting for a basic plan is cost-effective for simpler requirements, while a professional services plan offers extensive features.
Always consider starting with a free trial to assess the software. The ideal plan should align with your organizational needs and budget, ensuring a balance between cost, benefits, and support for effective IT resource management.
IT Resource Management Software FAQs
Here are some frequently asked questions I get asked about IT resource management software:
Is IT resource management software suitable for businesses of all sizes?
IT resource management software is scalable and can be tailored to meet the needs of businesses of all sizes, from small startups to large enterprises. Smaller businesses can benefit from the basic features, while larger organizations can utilize advanced functionalities to manage complex IT environments.
What kind of reporting and analytics does IT resource management software provide?
IT resource management software offers various reporting and analytics features, such as resource utilization reports, forecast reports, and budget tracking. These reports help managers make informed decisions by providing insights into the performance and efficiency of their IT resources.
How does IT resource management software handle changes in project scope or resources?
IT resource management software typically includes features that allow for easy adjustments to project plans and resource allocations. This flexibility enables managers to respond to changes in project scope or resource availability quickly, ensuring that projects remain on track.
How secure is IT resource management software?
Security is a top priority for IT resource management software vendors. Most solutions offer robust security features, including data encryption, user authentication, and access controls. It is important to evaluate the security measures of each software option to ensure that sensitive information is adequately protected.
Does it provide customizable reports and analytics?
Yes, the software offers customizable reporting and analytics capabilities, enabling users to generate detailed insights tailored to their specific needs.
Does the software come with built-in tools for risk management?
Many IT resource management solutions include risk management tools that help identify, analyze, and mitigate risks associated with resource allocation.
How does the software support remote or distributed teams?
By offering cloud-based access and collaboration tools, the software supports seamless communication and resource management among geographically dispersed teams.
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