Scoro Work Management Software Review for 2025
Scoro is a work management software that integrates project, time, and team management into one platform. It’s best for small to medium-sized professional services businesses in industries like marketing, consulting, and IT services, where managing multiple projects and clients is crucial. Scoro helps streamline your workflows, allowing you to focus more on growth and less on administrative tasks.
In this article, we’ll cover Scoro's features, pros and cons, best and worst use cases, pricing, and more. Whether you're looking to enhance team collaboration or improve time management, this review can help you decide if Scoro is right for your team.
Scoro Evaluation Summary
- From $19.90/user/month (billed annually)
- 14-day free trial + free demo available
- Core Features
- Standout Features
- Ease of Use
- Onboarding
- Customer Support
- Value for Money
In my opinion, Scoro works best for project managers who want to bring tasks, time tracking, billing, and reporting into one clean interface. It stands out for blending project management with finance and CRM tools, which you don’t often get in one package. Compared to competitors, such as Asana or ClickUp, Scoro’s depth in financials and reporting is better, but the tradeoff is a steeper learning curve during onboarding. It’s well-suited for teams that juggle client work and need to keep a close eye on billable hours and profitability. If you want something lightweight and quick to set up, you might find it a bit much. But if you're comparing tools and want one that handles more than just tasks, Scoro's worth considering.
Why You Can Trust Us
Scoro Overview
pros
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Manage projects and track time efficiently in one place
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Shared calendars and task lists enhance team collaboration
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Detailed reporting that helps you make informed decisions
cons
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Some users find the learning curve steep for advanced features
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Customization options are somewhat limited compared to competitors
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User interface can feel cluttered for new users
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Are You a Good Fit for Scoro?
Who Would Be a Good Fit for Scoro?
If you run a medium-sized professional services business, such as a marketing agency, consultancy, or IT services firm, Scoro is a practical choice. It’s designed for teams managing multiple projects and clients, combining project management and time tracking in one platform. Scoro’s detailed reporting and shared calendars can also keep your team organized and informed, helping you stay on schedule and deliver on client expectations.
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Marketing agencies
Scoro's project management and time tracking features help you manage marketing campaigns efficiently.
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Consulting firms
Scoro provides comprehensive reporting tools to track client projects and deliverables.
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IT services
Scoro supports task coordination and project lifecycle management, from quoting to invoicing.
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Creative teams
Scoro’s shared, drag-and-drop calendars and task lists help keep everyone on the same page
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Project managers
Scoro's detailed reporting aids in making informed decisions and tracking progress.
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Small businesses
Scoro’s all-in-one platform helps you streamline operations without needing multiple tools.
Who Would Be a Bad Fit for Scoro?
If you’re part of a large enterprise with highly specialized departments, Scoro might not be the best fit. Its limited customization options and learning curve for advanced features can be challenging for teams needing tailored solutions. Additionally, if your business requires highly specialized tools for niche industries, Scoro’s generalized features might not meet your specific needs.
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Large enterprises
Scoro’s limited customization might not accommodate complex, specialized workflows.
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Highly specialized teams
Scoro’s features might be too general for niche industry requirements.
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Freelancers
Scoro’s comprehensive platform might be overkill for solo projects.
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Manufacturing companies
Scoro lacks the specific tools needed for production management.
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Non-tech savvy teams
Scoro’s learning curve can be steep, especially for those unfamiliar with tech solutions.
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Retail businesses
Scoro doesn’t offer the point-of-sale or inventory management features retailers need.
Our Review Methodology
How We Test & Score Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final scoring)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final scoring)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final scoring)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final scoring)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final scoring)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base.Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final scoring)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final scoring)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Project management: Scoro lets you plan, track, and execute your projects in one place. You can assign tasks, set deadlines, and track progress, so your team always knows what’s next. Its interactive Gantt chart lets you map out project timelines visually, set milestones, and manage task dependencies to keep everything on track.
Task management: You can break projects into tasks and subtasks, assign owners, and set priorities, making it easy to keep your team focused on what needs to get done first.
Time tracking: Scoro has built-in time trackers and timesheets that track how much time you spend on each task. This helps you stay on top of billable hours and make sure nothing slips through the cracks.
Resource planning: You can see your team’s workload and availability in real time. This makes it simple to allocate resources and avoid overloading anyone.
Budgeting and Cost tracking: Scoro lets you set project budgets and track expenses as you go, ensuring you always know whether your project is staying on-budget or if it is headed off course.
Reporting and dashboards: Scoro provides ready-to-use reports and customizable dashboards, which allows you to get a clear view of your team’s performance and project status metrics without digging for data.
Standout Features
End-to-end quoting and billing: Scoro lets you create quotes, send invoices, manage purchase orders, and handle billing directly inside the platform. You can track everything from proposal to payment without switching tools.
Advanced revenue forecasting: Scoro uses your pipeline, budgets, and project data to forecast revenue. This helps you make smarter decisions about what work to prioritize and when to scale up.
Ease of Use
Scoro is fairly user-friendly, though new users might find the interface a bit crowded. However, once you become familiar with the software, managing projects and tracking time becomes significantly easier. Customizable dashboards and shared calendars further simplify daily tasks.
Some of the advanced features do have a steeper learning curve and may take time to master. If you’re willing to invest that time, Scoro can be a valuable tool for organizing and managing your work.
Onboarding
Scoro’s onboarding is thorough but can feel overwhelming at first. While the initial setup takes time, step-by-step guides and responsive customer support make the process easier. Scoro also provides detailed tutorials and support resources to help you get started.
Once you get through the early learning phase, the platform’s features start to add real value for your team. Furthermore, Scoro’s support team is quick to help if you run into issues.
Customer Support
Scoro provides reliable customer support, including a responsive team that many users appreciate. Support is available via both email and chat with ELI, Scoro’s AI-powered assistant, and issues are typically resolved quickly. The help center is also extensive, offering a knowledge base with answers to common questions and detailed guides.
Scoro makes sure you have the help you need to keep your projects moving forward. While some users would prefer faster response times, the overall quality of support is consistently praised.
Value for Money
Scoro’s pricing offers competitive value, especially for medium-sized businesses. The platform's comprehensive features justify the cost, with users typically appreciating the return on investment. Different pricing tiers provide flexibility, allowing you to choose a plan that best suits your needs. Overall, Scoro delivers solid value for the price.
- Core: Basic project and task management features.
- Growth: Adds time tracking and team collaboration tools.
- Performance: Includes CRM capabilities and sales management.
- Enterprise: Offers advanced reporting and financial management features.
Scoro Details
Scoro Specs
- API
- Billing/Invoicing
- Budgeting
- Expense Tracking
- External Integrations
- Forecasting
- Inventory Tracking
- Project Management
- Resource Management
- Task Scheduling/Tracking
- Time Management
- Workflow Management
Scoro Videos & Screenshots
Alternatives to Scoro
Scoro Frequently Asked Questions
How does Scoro handle data security and compliance?
Scoro takes data security seriously, using industry-standard encryption protocols to protect your information both in transit and at rest. The platform is fully GDPR-compliant, ensuring your data is processed and stored with transparency and care. Scoro also conducts regular security testing and audits to uphold high standards. Role-based user permissions let you control who can access, edit, or view specific information, adding another layer of data protection. You can trust that your data is protected with Scoro’s layered and proactive approach to security.
Can Scoro support remote team collaboration?
Yes, Scoro is designed to support remote team collaboration effectively. With shared calendars, task lists, and communication tools, your team can stay connected from anywhere. The platform also allows for seamless project updates and notifications, as well as real-time collaboration.
Is Scoro customizable to fit my business needs?
Scoro offers some customization options, allowing you to adjust dashboards and workflows to fit your business processes. It also allows you to create custom fields tailored to your specific business needs. While the platform may not have as many customization features as some competitors, it’s still sufficient for most medium-sized businesses.
How often does Scoro update its software?
Scoro regularly updates its software to improve functionality and security. Updates often include new features, enhancements, and bug fixes. These updates are usually rolled out automatically to minimize disruption to your work. Staying current with updates ensures you get the most out of the platform.
Does Scoro offer mobile access?
Yes, Scoro provides mobile access through its app, available for both iOS and Android devices. This allows you to manage projects and tasks on-the-go. You can stay connected with your team and keep track of progress no matter where you are.
How does Scoro help with project management?
Scoro streamlines project management by integrating task lists, time tracking, and reporting. It allows you to plan projects, assign tasks, and monitor progress all in one place. The platform’s detailed reporting features can also help you analyze project performance, which makes managing projects more efficient and transparent.
Can Scoro handle multiple projects simultaneously?
Scoro is designed to help users manage multiple projects at once. You can track various projects, assign tasks to different team members, and monitor timelines with ease. The platform’s dashboards also give you an overview of all ongoing projects, which can help you stay organized and on top of deadlines.
Scoro Company Overview & History
Fred Krieger founded Scoro in 2013 in Tallinn, Estonia. The company provides all-in-one work management software that brings together project management, CRM, billing, and reporting. Scoro focuses on serving professional and creative services firms, helping them manage projects, resources, and finances in one place.
Scoro operates from offices in London, New York, and Tallinn, with a team of around 147 employees. Thousands of businesses in over 60 countries use Scoro. The company has earned a reputation for building an efficient and well-rounded solution for managing work.
Scoro Major Milestones
- 2016: Scoro launched version 1.0 of its mobile app for iOS and Android, giving users the ability to manage work on-the-go.
- 2017: Deloitte’s Technology Fast 50 ranked Scoro as one of the fastest-growing tech companies.
- 2018: Scoro earned a spot on the Inc. 5000 list of fastest-growing private companies in the U.S.
- 2019: G2 Awards named Scoro one of the Best Software Companies in EMEA.
- 2021: Scoro won the Employer of the Year award at the Business Brilliance Awards.
- 2022: The Global Business Tech Awards named Scoro as Tech Company of the Year.
What's Next?
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