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10 Most Common Features Of Project Management Software

Project management software equips the project team with technology and features that help team members get, and stay, on the same page.

It’s a suite of tools that allows project teams to work and collaborate together more effectively.

But what are the common features across project management software that enable and support team collaboration? In this post, I’ll explore some of the most common features that you should look for when selecting project management software for your project and team.

In this article

What Is Project Management Software?

Project management software offers project managers, their teams, and project stakeholders a suite of tools for project organization, planning, execution, and control.

The tools help organize work and keep the team on track. Project managers can use the software with their teams and stakeholders to clarify objectives, offer accountability for reaching those objectives, and help teams meet their deadlines.

Without project management software, projects can often feel scattered. Deadlines slip, it’s hard to see where things are at, and the project team and stakeholders are stressed out. No one knows what’s going on. 

With project management software, everything’s organized in one place, you’re on top of things, progress is clear, and the team can focus on delivering the project instead of trying to figure out what they’re supposed to do next.

Increasingly, PM software can save time and effort by automating many of the more mundane tasks involved in routine project management work, like requests for status updates and team utilization or routine progress reporting. 

With these routine to-do list items out of the way, project managers can focus on higher value tasks. Automation makes it much quicker and easier to keep track of multiple projects simultaneously so you can concentrate on your top priorities.

Project management software allows multiple team members to collaborate remotely and asynchronously on a project. It also provides a common focus point for discussion and enables the team to track progress against key performance indicators (KPIs.)

10 Common Features in Project Management Software

Project managers are busy professionals often working with several different projects at once, and a project manager’s responsibilities within each individual project are numerous. 

The software you choose must:

  • help you plan and monitor progress of tasks within a project and across each of the projects in your portfolio
  • track performance metrics (ex. time spent, dollars incurred) so you can compare and analyze data across projects
  • offer basic project scheduling and reporting features, such as Gantt charts

With the right tool, you can track ongoing performance against key targets to increase the likelihood of project success while ensuring that nothing slips through the net unnoticed.

The best project management software programs share similar core features. We’ll walk through some of these important features below.

1. Project Planning

Project planning is one of the core project management software features. The planning phase is when you’re figuring out what needs to get done. 

Project planning features allow you to set project goals, milestones, and objectives as you outline key tasks, due dates, and dependencies. Project planning visualizations, such as Gantt charts, schedules, or calendars, show you how the pieces of your project fit together so you can keep work on track as the project evolves.

2. Task Management

At the heart of project management is making it happen—knowing who’s doing what, by when. Tasks are the building blocks of projects.

Task management features allow the project team to break up project work into manageable pieces and assign tasks and subtasks to different team members, usually with a deadline so everyone’s clear on who’s responsible for what by when.

Read more about the differences between task management and project management here.

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3. Communication

Communication features, including in-app messaging, are critical to facilitate real-time and asynchronous conversation about project progress.

By allowing the team to comment directly on a task, @-mention teammates to explain what needs to be done, and receive notifications about recent activity, these collaboration tools give the project team clarity about where work stands.

4. Resource Management

Resource management features help the project manager and the project team understand who is working on what, when, and for how long.

Done right, it’ll mean you deploy the right people and resources, at the right time, to expedite your project. Resource management features also ensure team members aren’t overwhelmed or underworked and projects are properly staffed.

5. Time and Budget Tracking

Time tracking features allow the project team to track time and costs spent on the project. Team members can track their time at the task or subtask level to promote accountability.

Project managers can then view hours spent at the project or portfolio level to determine optimal resource utilization, support invoicing, and ensure project budgets are on track.

6. Project Dashboards

Project dashboard features allow you to visualize the progress of each project task. As soon as you start using time and task tracking features with data-monitoring tools, it will start reporting how much time your team is spending on a project and where they’re spending it. It will also report which projects are more successful than others.

As team members track time spent on each task, you’ll see an overview of how much work has been done on each part of the project. This way you know if you’re ahead of schedule (or behind) and can adjust deadlines, time allocations, and resources accordingly. Some project management systems even highlight which individual tasks are overdue or about to be late.

Most project management tools include dashboards that contain real-time data regarding project stage, costs incurred, and how many team members support the project. Some dashboards even show project progress bars so that you can quickly assess where a project is at.

7. Project Views

Most project management software allows you to view project data in different ways—whether that’s a Kanban board, a task list, a timeline, or calendar view. 

You can customize which views you show which audiences. For example, you can share project timelines with executives so they can understand the big picture, whereas the Kanban board view might be better suited to collaboration with your software development team.

8. Documents and Other Project Files

Typically, as part of the communication functionality, or as a standalone feature, project management software lets you share documents, images, spreadsheets, and other files and organize this information in a central repository so it’s easy to find.

Having this content accessible across the project team and other stakeholders eliminates hours spent tracking down files and fosters collaboration across team members.

9. Proofing and Feedback Management

Probably the least common of the project management features listed here, but increasingly relevant to remote work, is the proofing feature. These feedback management tools allow you to automate your entire creative content review process for shorter feedback cycles and faster approval times—all with less manual work.

10. Integrations

While not strictly a feature, native and third party integrations allow you to supercharge your project management software by making it easier to track your work in one place across multiple tools.

Most online project management systems integrate with other programs, which helps streamline communications by reducing the need to log into separate software. 

Some common project management software integrations include Slack, email, customer relationship management platforms (CRMs), financial applications for accounting, and document management systems, like Dropbox or Google Drive, for those who want a more robust file management system.

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How To Determine Useful Features For Your Projects

Project management software can also help companies that want to centralize their data. Departments or divisions within larger organizations may be particularly interested in this capability, as they are more likely to manage multiple projects as part of a portfolio.

But do you need project management software? Not all project managers believe in its value, but there are a number of reasons why project management software is beneficial for almost any organization (including small businesses).

What To Consider When Choosing Features

When choosing project management software, it’s worth considering your business model, project workflow, and target outcomes to help you choose the features you need. Understanding the operational context for the tool is as important as identifying the gaps in your current toolkit and feature set. Here are a few things to consider as you make your choice:

Your business model

  • Do you run multiple projects at a time or only a few?
  • Do you manage complex projects with many tasks and interdependencies? Or do they have fewer, discrete tasks?
  • How do you make money? Milestone billing tied to deliverables? Time and materials contracts based on reported hours? Fixed fee or value-based pricing? Capacity?

Your project workflow

  • Is there a lot of variation between your projects, or are they relatively consistent?
  • Do you always use the same project management methodology (ex. agile, waterfall)? Or is flexibility important?
  • Do tasks and deliverables need layers of review and approval and a clear paper trail?

Your target outcomes

  • What capability or features do you want to gain?
  • What do you want to improve?
  • How will you measure success?

Your test plan

  • Are you willing to use the software on a real project with real integrations?
  • Do you have a test project prepared at a fidelity that you could “war game” it with your team?
  • Do you have specific use cases that you need to try?

Before you start looking at different types of project management tools, review the needs we’ve outlined above to learn what features are most important for your situation.

Evaluate your organization’s project management processes to understand if it’s beneficial to invest in a new system and how you will implement the software on your projects.

Pitfalls To Avoid When Choosing Software

If you’re looking to find the best project management system to meet team needs, it’s tempting to download the first thing that pops up in a search engine.

Unless you carefully consider your requirements and do some research before making a purchase, however, you might end up with something that won’t meet your needs. This can be a costly mistake.

Luckily, when shopping for a project management solution, there are a few things you can avoid that will save you time and money. By taking these points into consideration beforehand, you’ll be able to make an informed decision about which product is right for your business. 

Here are four common mistakes to avoid:

1. Choosing Arbitrary Functionality To Please Everyone

Some products are designed specifically for small companies with few specific needs. Others have more complex functionality for larger organizations.

Whatever your project management system needs are, find a solution that matches them as closely as possible—not something with forty ways of doing the same thing just because it sounds cool.

What’s most important is choosing the right set of capabilities for your specific use case. If you don’t know where to start, you can always take a look at some of the most popular products in your category and see which ones have the features that match your requirements.

2. Ignoring Integrations

Although it might seem like an exciting prospect to spend time working with new software, integrations are something you want to get right the first time around. If there are too many steps involved or if the integration isn’t smooth enough, then you’re going to have problems implementing everything properly in practice.

Unfortunately, you often can’t evaluate this properly until after you’ve installed the program and started using it on real projects. Integrations between third-party programs aren’t necessarily standardized. Each vendor may accomplish the same goal in a different way. And, you might find that your project management system doesn’t play nicely with other platforms.

Before making any commitments, make sure that the vendor can draw up an action plan that will guide you through the entire process. Otherwise, they won’t be able to ensure that everything will work as it should.

3. Disregarding Demos Or Trials

If you don’t get enough opportunities to try out a particular platform before purchase, then it’s going to be difficult for you to get a grasp of what it can do.

There are bound to be features that are going to be completely wasted on your organization. As much as possible, try to get involved in the demo process so that you know exactly what you’re getting into.

4. Failing To Allocate Enough Time For Implementation

It’s easy to become fixated on trying out a new project management system when you see it. Don’t make any rash decisions until it feels like the right one for your organization.

Once that’s been determined, then it might be worth giving serious consideration to how long project planning will take from start to finish, especially if you have multiple projects. 

It can be hard to predict how long something will take, and it can be even more difficult to account for every eventuality. Keep in mind that you’ll also invariably run into some kind of snag at some point along the way.

If your project management software isn’t set up within a reasonable amount of time, then it’s not doing its job. Make sure that this part gets enough attention before making any final commitments.

How To Get The Most Out Of Project Management Software

A lot of companies simply use a time-tracking tool and call it a day. But there is so much more that these programs can offer. The good news? Your project management tool does have the ability to go above and beyond—but it’s up to you to find out how! 

So what are you supposed to be doing with your project management app?

  1. Use tasks to plan, organize, and collaborate on projects
  2. Use Gantt charts to see how the project tasks fits together
  3. Use Kanban boards to visualize your progress and watch your team move tasks from to-do to done
  4. Use task and project templates to standardize recurring tasks and projects
  5. Use automated workflows to streamline processes, make sure your team doesn’t miss critical steps, and deliver value faster
  6. Use resource management to deploy your team effectively, making sure they’re not overwhelmed or underworked
  7. Use project dashboards to monitor progress on large projects
  8. Use advanced reporting to see and track work from every angle
  9. Use document and file sharing to promote effective teamwork
  10. Use integrations to seamlessly combine your favorite tools into an all-in-one solution

More on why a project manager might use this software solution here.

What’s Next?

Now that you understand the ins and outs of effective PM tools, determine if it’s a good fit for your company. Chances are that it is! These software tools can help your company save time and money, especially in remote environments where effective collaboration is even more critical.

For more on project management software, use cases, and key features, check out my blog and newsletter and subscribe to The Digital Project Manager newsletter.

By Sarah M. Hoban

Sarah is a project manager and strategy consultant with 15 years of experience leading cross-functional teams to execute complex multi-million dollar projects. She excels at diagnosing, prioritizing, and solving organizational challenges and cultivating strong relationships to improve how teams do business. Sarah is passionate about productivity, leadership, building community, and her home state of New Jersey.

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