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With all of the available project management software tools on the market, it's more challenging than ever to figure out which tool is right for you and your team. Which features will actually help you reach the finish line, and which just sound great in marketing campaigns but don’t actually add any real value?

In this post, I’ll explore some of the features that are essential to supporting team collaboration, keeping work on track, and delivering projects successfully.

10 Key Project Management Software Features

The features you have access to will depend on the plan you choose. Here are some of the key features to look for when choosing software (these should be part of your requirements checklist for project management software).

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1. Project Planning

Project planning is one of the core project management software features. The planning phase is when you’re figuring out what needs to get done.

Project planning features allow you to set project goals, milestones, and objectives, and outline key tasks, due dates, and dependencies. Project planning visualization tools such as Gantt charts, schedules, or calendars, show you how the pieces of your project fit together so you can keep work on track as the project evolves.

example of project planning in Zoho Projects.
Gantt charts, like this one in Zoho Projects, can help with project planning.

2. Task Management

At its core, project management is about making things happen—knowing who’s doing what, by when. Tasks are the fundamental units that make up a project; this distinction lies at the heart of the difference between task and project management.

The right task management system features allow you to break up project work into manageable pieces, assign tasks and subtasks to different team members, and set deadlines so everyone’s clear on who’s responsible for what by when.

example of task management in Microsoft Project
Here is an example of the task management feature in Microsoft Project.
Get timely perspective on the shifts, decisions, and trade-offs shaping your role, plus practical resources you can put to work.

Get timely perspective on the shifts, decisions, and trade-offs shaping your role, plus practical resources you can put to work.

3. Automation

Most project management tools also allow you to automate mundane tasks like requests for status updates and team utilization or routine progress reporting. With some tools, you can even automate feedback and proofing workflows, which means shorter feedback cycles and faster approval times.

Automating these repetitive to-do list items allows you to focus on higher value tasks. It also makes it much quicker and easier to keep track of multiple projects simultaneously so you can concentrate on your top priorities.

example of task automation in Zoho Projects
Here's an example from Zoho Projects, showing how you can easily automate mundane tasks to save time.

4. Communication

Your project management app should also allow multiple team members to collaborate remotely and asynchronously on a project. Collaboration features like in-app messaging help facilitate real-time and asynchronous conversation about project progress.

Communication tools also give the project team clarity about where work stands and allows you to comment directly on a task, @-mention teammates to explain what needs to be done, and receive notifications about recent activity.

example of communication tools in Basecamp
In Basecamp, users can comment on specific tasks to ask questions and add context.

5. Resource Management

Resource management features help you and your project team understand who is working on what, when, and for how long.

It can help with resource planning and lets you deploy the right people and resources at the right time to expedite your project. The right resource management software can help achieve this balance and make sure projects are properly staffed.

example of resource management in ClickUp
The workload view in ClickUp allows you to look at capacity, assignments, and workloads in one view.

6. Time and Budget Tracking

Time tracking software features allow your project team to track time and costs spent on the project. This can be done at the task or subtask level to promote accountability.

You can then view hours spent at the project or portfolio level to determine optimal resource utilization, support invoicing, and make sure project budgets are on track.

example of time tracking in Wrike
Most PM software has a feature allowing you to track the time it takes you to complete different tasks. Here is a look at Wrike's time tracking widget.

7. Project Dashboards

Project dashboard features let you visualize the progress of each task. Most software tools offer customizable dashboards that display how much time your team is spending on a project and where they’re spending it. This gives you an overview of how much work has been done on each part of the project.

You'll know if you’re ahead of schedule (or behind) and can adjust deadlines, time allocations, and resources accordingly. Several project management dashboard software features can offer a more granular view to help with decision-making and highlight which individual tasks are overdue or about to be late.

Most project management tools include dashboards that contain real-time data regarding project stage, costs incurred, and how many team members support the project.

example of a project dashboard in Smartsheet
Dashboards, like this one in Smartsheet, can help you visualize your projects and track progress.

8. Project Views

Most project management software allows you to view project data in different ways—whether that’s a Kanban board, a task list, a timeline, or calendar view. 

You can customize which views you show to which audiences. For example, you can share project timelines with executives so they can understand the big picture, whereas the Kanban board view might be of use to your dev team as they are splitting up work and collaborating on tasks.

example of project views in Airtable
Airtable offers a variety of views, such as calendar, gallery, grid, Kanban, and more.

9. Documents and Other Project Files

As part of the communication functionality or as a standalone feature, project management software lets you share documents, images, spreadsheets, and other files, and then organize this information in a central repository so it’s easy to find. Some tools will also offer collaborative editing on these files.

Having this content accessible across the project team and other stakeholders eliminates hours spent tracking down files and fosters collaboration across team members (and justifies the cost of collaboration software).

example of document sharing in Monday.com
Here is an example of collaborative document editing in monday.com.

10. Integrations

While not strictly a feature, native and third party integrations (eg., an integration for using Excel for project management) allow you to get more out of your project management software by making it easier to track your work in one place across multiple tools.

Most online project management systems integrate with other programs, which helps improve communications and reduce the need to log into separate software. 

Some common project management software integrations include Slack, email, customer relationship management platforms (CRMs), financial applications for accounting, and document management systems, like Dropbox or Google Drive.

example of available integrations in Asana
Here is a look at some of the integrations available with Asana.

Top 10 Project Management Software

These are my picks for the best project management software to help you in your search:

What’s Next?

Start evaluating the right project management software for your team.

sarah m. hoban photo

Sarah is a project manager and strategy consultant with 15 years of experience leading cross-functional teams to execute complex multi-million dollar projects. She excels at diagnosing, prioritizing, and solving organizational challenges and cultivating strong relationships to improve how teams do business. Sarah is passionate about productivity, leadership, building community, and her home state of New Jersey.