10 Best Professional Service Software Of 2022

HaloPSA is a solution, designed for MSPs and service providers. HaloPSA gives users powerful out-of-the-box functionality. With an integrated PSA platform, you get features such as time-tracking and billing, advanced reporting, asset management, remote access, seamless integrations, automation tools and more.

HaloPSA is a fully configurable system for managed IT services and is the PSA solution of choice for enterprises such as ATOS, NEC and Gijima.

HaloPSA integrates with many popular tools such as Microsoft CSP, Splunk, N-Able N-Central/RMM, Xero, Teams, Slack, Zapier, and TeamViewer to name a few. View their entire list of integrations on their website.

HaloPSA costs from $29/user/month.

Rocketlane is a professional service software purpose-built to run customer-facing projects. It uniquely combines project management, document collaboration, and communication to help teams hit their project goals, accelerate time-to-value, and deliver a 5-star customer experience.

Rocketlane offers private and shared views for project plans and documents as well as a customer portal for stakeholder and client views. You can also codify your best practices with project and document templates to create them once and reuse them forever across projects.

With Rocketlane, you’ll be able to keep your customers involved and make them accountable with reminders, notifications, and actionable emails. You can work together and create new or embed existing documents, collaborate on them synchronously and experience Slack-like chat inside Rocketlane.

Rocketlane costs from $19/user/month and offers a free 14-day trial.

Celoxis is an all-in-one professional automation software with enterprise-class features, beautiful dashboards, powerful reports, and tons of customizations. It helps your team plan and tracks their portfolios, projects, tasks, resources, timesheets, issues, and risks from one place. It has extensive collaboration features, including a customizable free client portal. It offers a 360-degree view of your projects with its customizable dashboards. Celoxis has a stellar team adoption rate and has been the platform of choice for brands like HBO, Bombardier, KPMG, and the University of Washington.

Celoxis boasts all the features you would expect for a professional service software. Users will have access to project request tracking, project planning, critical path analysis, project accounting, portfolio management, resource management, dynamic dashboards & reports, team & client collaboration, time & expense tracking tools, and an optimized mobile interface.

Celoxis costs $22.50/user/month (billed annually with a 5 user minimum) and comes with a free personalized demo to get you started. They offer a free 30-day trial.

Mavenlink is an all-in-one PSA tool, but its core features include project management and resource management. For effective project management, you can use the built-in Gantt tool in the software. The Gantt charts allow you to drag and drop tasks and see their progress in specific periods. Additionally, the charts let you create “dependencies,” which help you manage the relationships between tasks. These allow you to manage your project timeline efficiently because the dates of “dependent” tasks change as the dates of “predecessor” tasks change.

Mavenlink’s resource allocation management feature has four other sub-features or sub-stages. These are Estimating, Planning, Executing, Analyzing & Optimizing. For Estimating, you can access project templates to outline estimates of your resource needs (including hours and budgets). For Planning, you can view your active projects and your resource pool to easily plan the assignment of tasks. In Executing, the project’s timeline automatically changes by looking at your resource schedule, allowing you to easily make appropriate adjustments. Lastly, in Analyzing & Optimizing, you can see trends on your resources, making forecasting your resource needs easier than usual.

Mavenlink offers a 10-day free trial and a free demo. Their pricing is customized for specific company needs and is provided upon request.

Kimble is PSA software available in AppExchange, which is the app store of Salesforce. Since Kimble runs within Salesforce, it can be an ideal software for those who are already using Salesforce. Digital project managers who use Salesforce can access Kimble via a Salesforce tab for a smoother workflow. Salesforce integration can also help minimize clutter since you don’t need a different app to manage your projects.

Suppose you are a digital project manager who manages your own team. In that case, you may love Kimble’s wide variety of resource scheduling tools because it allows you to determine which resources you will use to fulfill business requirements. Kimble also comes equipped with Smart Insights that alerts users to issues that require immediate attention so you can prioritize more pressing matters.

Kimble pricing is by request, so there is no available data on how much the starting price is, and they also don’t provide free trials.

Deltek’s Workbook is a tool created for agencies but can benefit digital project managers as well. Workbook has management features like Kanban boards and calendar integration to have more flexibility in managing tasks.

Deltek’s Workbook also helps foster client collaboration so you can build a stronger relationship with your client. Workbook’s Client Portal promotes transparency and allows clients to submit job requests and view the progress of an ongoing project. Workbook’s Client Portal also provides DPMs with a way of centralizing client communications and documents within a particular job so you can avoid misplacing documents or other pertinent files. With this feature, you can work faster and swiftly respond to clients since you know exactly where to search for a particular file.

Deltek Workbook pricing starts at $20 per user per month with an option to add more features for a higher monthly fee. They also offer customers a free trial.

Workfront is an all-around PSA software that you can use to manage workflow, projects, and portfolio. Workfront can help you manage both resources and tasks in just one software so you can declutter your workstation by removing redundant programs. Workfront has its integration platform to work freely across other systems like Slack, Jira or Adobe, which means that you can increase your team’s productivity and efficiency.

If you manage multiple projects at any given time, Workfront can help you manage those tasks using merely one app. With the help of Workfront, you can view the progress of projects using customizable dashboards, so you are always on top of everything. You can also use Workfront to create workspaces specific to each team member to understand their tasks and deliver optimum results easily.

Workfront pricing is customized depending on a business’ needs and available only by request. Workfront does not provide a free trial.

Upland is a cloud-based enterprise work management software that can supplement services automation with the help of proposal automation and knowledge management. If you’re working with a large team (around 51-1000+ members), Upland makes it easier for all team members to access information by providing your entire team with a centralized location where you can collate, store, and share documents. This centralized location is also an excellent records-keeping tool and can help you avoid losing documents.

Upland allows you to coordinate all the resources required to complete a task successfully. The software’s Reports/Dashboard lets you keep track of the real-time progress of several ongoing tasks so you can make necessary adjustments to ensure favorable results. You can also use Upland to track the amount of time that a team member spends on tasks so you can monitor your team’s efficiency.

Upland PSA costs from $20/user/month and offers a free trial upon request

Netsuite OpenAir is a cloud solution meant for services companies with at least 1,500 customers but can also do wonders for DPMs. Many reviewers believe that Netsuite Openair is ideal for small and mid-sized businesses because it can help increase a project’s profitability by providing real-time and data-driven insights.

The project management feature is one of the strongest suits of OpenAir and can help you efficiently manage any project by helping you assign resources and track project progress and completion. If you are working on a limited budget, you can use OpenAir’s time and expenses tracker to ensure that you won’t overspend or go beyond a project deadline. You can also use OpenAir to create summaries and charts that can help your client easily visualize results and project completion.

OpenAir’s starting price is $399 per user per month. There is no free trial, but there is an available product demo for prospective users.

Projector is a cloud-based PSA that acts as an Employee and Management Portal and is accessible to users via a browser that allows users easy access to the application as long as they have an internet connection. One advantage of being browser-based is that users can use Projector on the go; they can use other computer terminals and mobile devices without installing an application.

Projector PSA makes collaboration between team members easier by providing them with a workspace accessible merely to designated project members. This feature is beneficial to project managers working on a sensitive project since it can prevent non-team members from accessing sensitive information. Projector also has a Task-Scheduling feature that makes designating specific responsibilities easier while allowing the project manager to track progress.

Projector PSA is available at a starting subscription of $15 per user per month. Users can request a free 30-day trial of Projector.