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Free client onboarding software gives your team tools to welcome, organize, and manage new clients without upfront costs—either through a free plan or a free trial. If you’re searching for ways to automate onboarding, keep everyone on the same page, and deliver a smooth client experience without breaking the bank, you’re in the right place. This guide highlights the top free options, so you can compare features, see what fits your workflow, and make a confident choice for your business in 2026.

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Best Free Client Onboarding Software Summary

This comparison chart summarizes pricing details for my top free client onboarding software selections to help you find the best one for your budget and business needs.

Free Client Onboarding Software Reviews

Below are my detailed summaries of the best free client onboarding software that made it onto my shortlist. My reviews offer a detailed look at the features, best use cases, and pricing of each platform to help you find the best one for you.

Best for no-code client portals for onboarding and resource sharing

  • Free plan + free demo available
  • From $49/month (billed annually)
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Rating: 4.7/5

Softr is a no-code client portal builder that lets you create secure onboarding portals using data from Airtable or Google Sheets, with features for user authentication, permissions, and customizable layouts.

Who Is Softr Best For?

Softr is a good fit for small businesses and consultancies that want to build secure, no-code client onboarding portals using Airtable or Google Sheets.

Why I Picked Softr

I picked Softr as one of the best because I can build secure client portals directly from Airtable or Google Sheets without writing code. My team is able to set up granular user permissions and authentication for each client. I like that we can customize layouts and add document upload blocks to match our onboarding process.

Softr Key Features

  • Drag-and-drop page builder: Arrange onboarding pages and sections visually with no coding required.
  • Pre-built onboarding templates: Start quickly with templates designed for client portals and onboarding flows.
  • Custom domain support: Use your own branded domain for client-facing portals.
  • Email notifications: Automatically send onboarding updates and alerts to clients and team members.

Softr Integrations

Softr offers native integrations with Airtable, Google Sheets, Stripe, HubSpot, Mailchimp, Google Analytics, Intercom, Hotjar, and Google Tag Manager. It connects with Zapier and provides an API for custom integrations.

What's Free?

Softr offers a free-forever plan that includes unlimited applications and up to 5 internal users. The free plan displays Softr branding and has limited integration and customization options.

Pros and Cons

Pros:

  • User authentication controls support secure access
  • Pre-built templates accelerate setup time
  • No-code builder simplifies creation of client onboarding portals

Cons:

  • Reporting features are relatively basic
  • Limited workflow automation capabilities

Best for a flexible workspace for building onboarding checklists and guides

  • Free plan + free demo available
  • From $10/member/month (billed annually)
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Rating: 4.6/5

Notion is a collaborative workspace platform that combines document creation, wikis, databases, and project management tools for organizing and managing client onboarding workflows.

Who Is Notion Best For?

Notion suits small to midsize teams who want a flexible, all-in-one workspace for managing client onboarding and internal documentation.

Why I Picked Notion

I picked Notion as one of the best because I can combine docs, wikis, and project management in a single workspace—my team builds onboarding templates, tracks client progress in databases, and centralizes all onboarding resources in one place. I like that we can link onboarding checklists directly to client records and update everything in real time. The flexibility to create custom onboarding dashboards and knowledge bases makes it easy to adapt our process as client needs change.

Notion Key Features

  • Guest access: Invite clients to view or edit specific onboarding pages.
  • Task assignment: Assign onboarding tasks to team members or clients.
  • Commenting and mentions: Collaborate on onboarding steps with in-line comments and @mentions.
  • Version history: Track changes to onboarding documents and restore previous versions.

Notion Integrations

Notion offers native integrations with Slack, GitHub, GitLab, Jira, Asana, Google Drive, Figma, Zoom, and Typeform. It connects with Zapier and provides an API for custom integrations.

What's Free?

Notion offers a free-forever plan for individuals and small teams with unlimited pages and blocks. The free plan limits file uploads to 5MB per file and restricts some advanced permissions and admin controls.

Pros and Cons

Pros:

  • Real-time collaboration with comments and mentions
  • Custom templates support tailored onboarding workflows
  • Flexible workspace combines documentation and task tracking

Cons:

  • No dedicated client portal functionality
  • Limited native automation for onboarding processes

Best for a spreadsheet-database hybrid for tracking onboarding progress

  • Free plan + free demo available
  • From $24/month (billed annually)
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Rating: 4.6/5

Airtable is a flexible database and workflow platform that lets you build custom client onboarding pipelines, automate processes, and organize client data using spreadsheets, forms, and visual dashboards.

Who Is Airtable Best For?

Airtable is a good fit for teams that need to design custom onboarding workflows and manage client data in a highly visual, flexible environment.

Why I Picked Airtable

I picked Airtable as one of the best because I can build custom onboarding pipelines using its visual database and automation tools. My team uses the free plan to create onboarding forms, track client progress, and collaborate in real time. I like that I can design unique onboarding templates and dashboards without code, which fits a range of client needs.

Airtable Key Features

  • Views gallery: Choose from grid, calendar, kanban, and gallery views for onboarding data.
  • Role-based permissions: Set granular access levels for collaborators and clients.
  • Automations library: Trigger actions like notifications or record updates based on onboarding milestones.
  • Attachment fields: Upload and organize client documents directly within onboarding records.

Airtable Integrations

Airtable offers native integrations with Google Drive, Slack, Jira, Salesforce, Box, and Dropbox, and connects with Zapier. An API is available for custom integrations.

What's Free?

Airtable offers a free-forever plan with unlimited bases, up to five creators or editors per workspace, and limited automation and integration options. Storage and record limits apply on the free plan.

Pros and Cons

Pros:

  • Custom forms support structured client data collection
  • Multiple views improve visibility into onboarding progress
  • Flexible database structure adapts to custom onboarding workflows

Cons:

  • Lacks built-in client communication tools
  • Advanced automation features restricted on free plan

Best for secure client portals with workflow automation

  • Free trial available
  • From $200/month
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Rating: 4.4/5

Moxo is a client onboarding and workflow management platform that provides secure client portals, digital forms, e-signatures, and real-time collaboration tools for managing onboarding processes.

Who Is Moxo Best For?

Moxo suits client-facing teams at financial services firms, consultancies, and professional services companies that need secure, branded onboarding portals.

Why I Picked Moxo

I picked Moxo as one of the best because I can set up secure, branded onboarding portals for clients and manage all onboarding steps in one place. I like that Moxo supports digital forms and e-signatures, which lets my team collect documents and approvals without switching tools. The free trial lets me test these features with real clients before committing.

Moxo Key Features

  • In-app chat: Communicate with clients directly within the onboarding portal.
  • Task tracking: Assign and monitor onboarding tasks for each client.
  • Document sharing: Upload and organize files for client access and review.
  • Audit trails: Track all client interactions and activity for compliance.

Moxo Integrations

Moxo offers native integrations with DocuSign, Salesforce, HubSpot, Outlook, and Google for meeting scheduling and data sync. An API is available for custom integrations.

What's Free?

Moxo offers a free plan with limited “flows” and AI credits. The plan provides access to core onboarding features, and users can perform up to two flows and have access to 500 AI credits per month.

Pros and Cons

Pros:

  • Branded experience with customizable client workspaces
  • Automated task assignment and progress tracking
  • Real-time chat and messaging with clients

Cons:

  • Mobile app notifications can be inconsistent
  • No free plan, only a free trial

Best for client onboarding workspaces with templates and automation

  • Free plan + free demo available
  • From $350/month
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Rating: 4.9/5

Dock is a client onboarding workspace platform that lets teams create interactive onboarding portals, automate onboarding tasks, and use customizable templates to manage client journeys.

Who Is Dock Best For?

Dock is a good fit for customer success and onboarding teams at B2B SaaS companies managing multiple client projects.

Why I Picked Dock

I picked Dock as one of the best because its onboarding workspaces let my team build repeatable client journeys with templates and automation. I like that I can assign tasks, share documents, and track progress in a single portal. The workspace templates make it easy to standardize onboarding across different client types.

Dock Key Features

  • Client portal customization: Personalize each client’s onboarding portal with branding and tailored content.
  • Embedded video walkthroughs: Add video guides directly into onboarding workspaces for step-by-step instructions.
  • File request and upload: Request and collect documents securely from clients within the portal.
  • Approval workflows: Set up approval steps for client deliverables and onboarding milestones.

Dock Integrations

Integrations include Slack, Salesforce, Gong, Zoom, Microsoft Teams, Zoom, Avoma, and Loom.

What's Free?

Dock offers a free-forever plan with limited features. The free plan restricts you to one active client workspace and does not include advanced automation or integrations.

Pros and Cons

Pros:

  • Embedded video walkthroughs enhance onboarding guidance
  • Customizable client portals with tailored content and branding
  • Workspace templates standardize repeatable onboarding processes

Cons:

  • Mobile experience less optimized than desktop
  • Limited analytics for tracking onboarding performance

Best for SOP templates for structured client onboarding

  • Free plan + free demo available
  • From $7/user/month (billed annually)

ClickUp is a work management platform that lets teams organize client onboarding with customizable SOP templates, task lists, document sharing, and workflow automation.

Who Is ClickUp Best For?

ClickUp is a good fit for small to midsize teams in digital agencies or consulting firms that need customizable onboarding workflows.

Why I Picked ClickUp

I picked ClickUp as one of the best because I can grab ready-made SOP templates for client onboarding and customize them for my workflow. I like that I can assign onboarding tasks, set dependencies, and track progress in real time. My team uses ClickUp’s document sharing to keep all onboarding materials in one place.

ClickUp Key Features

  • Form view: Collect onboarding information from clients using customizable forms.
  • Automations: Set up triggers and actions to automate repetitive onboarding steps.
  • Custom fields: Track client-specific onboarding data with tailored field types.
  • Time tracking: Monitor time spent on each onboarding task directly within the platform.

ClickUp Integrations

ClickUp offers native integrations with Google Drive, Slack, GitHub, Zoom, Microsoft Teams, Dropbox, OneDrive, Outlook, and Calendly. It also connects with Zapier and provides an API for custom integrations.

What's Free?

ClickUp offers a free-forever plan with unlimited users and tasks. The free plan limits automations, advanced reporting, and some integrations, and restricts guest access and storage.

Pros and Cons

Pros:

  • Real-time collaboration improves team coordination
  • Custom fields allow detailed client data tracking
  • Pre-built SOP templates support structured onboarding processes

Cons:

  • Mobile performance can lag on complex projects
  • Automation capabilities limited on free plan

Best for onboarding and client portals for small teams

  • 7-day free trial + free plan available
  • From $20/month

Youware is a client onboarding and portal platform designed for small teams, offering tools for client intake, document sharing, task assignment, and progress tracking.

Who Is Youware Best For?

Youware is a good fit for small teams or solo professionals who need a simple client onboarding and portal solution.

Why I Picked Youware

I picked Youware as one of the best because its free onboarding and client portal features are purpose-built for small teams. I like that I can set up client intake forms, assign onboarding tasks, and share documents in a single workspace. My team is able to track client progress and manage communication without needing to upgrade or add extra tools.

Youware Key Features

  • Client portal customization: Personalize the look and feel of each client’s portal.
  • Automated reminders: Send scheduled notifications to clients for outstanding tasks.
  • Role-based access control: Set permissions for team members and clients.
  • Activity timeline: View a chronological log of all client interactions and updates.

Youware Integrations

Integrations include Azure, Stripe, Google Cloud, Cloudflare, Supabase, Figma, AWS, Anthropic, OpenAI, and more.

What's Free?

Youware offers a free-forever plan for small teams. The free plan includes unlimited clients and core onboarding features, but advanced integrations and some customization options may be limited.

Pros and Cons

Pros:

  • Built-in task tracking and automated reminders improve follow-ups
  • Simple interface suited for small teams and solo users
  • Free plan supports unlimited client onboarding projects

Cons:

  • Basic role-based permissions lack depth
  • Limited workflow automation compared to advanced tools

Best for CRM with built-in onboarding pipeline tools

  • 28-day free trial + free plan available
  • From $20/seat/month

HubSpot CRM is a client onboarding and relationship management platform that combines contact management, pipeline tracking, email integration, and workflow automation for teams handling new client onboarding.

Who Is HubSpot CRM Best For?

Small to midsize businesses that need a unified platform for managing client onboarding and ongoing customer relationships.

Why I Picked HubSpot CRM

I picked HubSpot CRM as one of the best because it gives my team unlimited users and contacts on the free plan, which is rare for onboarding tools. I use its customizable pipelines to track every stage of client onboarding, and the built-in email tracking helps us keep communication organized. The contact timeline lets me see all client interactions in one place, so nothing falls through the cracks.

HubSpot CRM Key Features

  • Meeting scheduling links: Let clients book onboarding calls directly from your calendar.
  • Document management: Store and share onboarding documents within each client record.
  • Task automation: Automatically assign onboarding tasks to team members based on triggers.
  • Live chat widget: Add real-time chat to your website for instant client support during onboarding.

HubSpot CRM Integrations

HubSpot CRM offers native integrations with Gmail, Outlook, Google Calendar, Slack, Zoom, Mailchimp, Shopify, Stripe, Facebook Ads, and LinkedIn Ads. An API is available for custom integrations.

What's Free?

HubSpot CRM offers a free-forever plan with unlimited users and contacts. Some advanced features, automation, and reporting tools are restricted to paid plans.

Pros and Cons

Pros:

  • Customizable pipelines for onboarding workflows
  • Email tracking and logging for client communication
  • Built-in meeting scheduler for onboarding calls

Cons:

  • No built-in e-signature for onboarding documents
  • Workflow automation is limited on free plan

Best for interactive forms for client intake and onboarding surveys

  • Free plan available
  • From $28/month (billed annually)

Typeform is an online form builder that lets you create interactive forms, surveys, and quizzes with conversational logic for collecting client information and onboarding details.

Who Is Typeform Best For?

Typeform suits marketing teams and small businesses that want to create engaging, interactive onboarding forms for clients.

Why I Picked Typeform

I picked Typeform as one of the best because its conversational forms make client onboarding feel personal and interactive. I like that I can use conditional logic to tailor questions based on client responses. My team is able to embed forms directly on our website and collect onboarding details in a way that feels more like a conversation than a survey.

Typeform Key Features

  • File upload field: Clients can securely upload documents or images during onboarding.
  • Custom branding: Add your logo, colors, and fonts to match your brand identity.
  • Response notifications: Get instant email alerts when a client submits a form.
  • Integration with CRM tools: Connect responses directly to platforms like HubSpot or Salesforce.

Typeform Integrations

Typeform offers native integrations with HubSpot, Slack, Google Sheets, Salesforce, Mailchimp, Airtable, Trello, Asana, Microsoft Teams, and Zapier. An API is available for custom integrations.

What's Free?

Typeform offers a free-forever plan that allows one user to create unlimited forms with up to 10 questions per form and 10 responses per month. Some integrations and advanced features are only available on paid plans.

Pros and Cons

Pros:

  • Custom branding enhances client-facing forms
  • Conditional logic personalizes onboarding experiences
  • Interactive forms improve client engagement during intake

Cons:

  • Not suited for full end-to-end onboarding workflows
  • Response limits restrict scalability on free plan

Best for client portals with task management and file sharing

  • Free trial + free plan available
  • From $6.50/month (billed annually)

Ahsuite is a client portal platform for onboarding that lets you organize client dashboards, share files, manage tasks, and embed custom tools in a secure, branded environment.

Who Is Ahsuite Best For?

Ahsuite is a good fit for small agencies and consultants who need to onboard and manage multiple clients in one place.

Why I Picked Ahsuite

I picked Ahsuite as one of the best because it lets me onboard unlimited clients for free and organize each client’s dashboard with custom tabs, file sharing, and embedded tools. I like that I can create secure, branded portals for every client without worrying about user limits. My team is able to manage client communications, tasks, and shared resources all in one place, which is rare for a free plan.

Ahsuite Key Features

  • White label customization: Add your own branding, logo, and colors to each client portal.
  • Password manager: Store and share passwords securely with clients and team members.
  • Client messaging: Send and receive direct messages within the portal.
  • Task management: Assign, track, and organize tasks for each client workspace.

Ahsuite Integrations

Native integrations are not clearly documented

What's Free?

Ahsuite offers a free-forever plan with unlimited client portals and users. The free plan includes core features but displays Ahsuite branding and does not support white-label customization or advanced automation.

Pros and Cons

Pros:

  • Custom dashboard tabs support flexible onboarding layouts
  • Built-in messaging centralizes client communication
  • Unlimited client portals available on free plan

Cons:

  • No dedicated mobile application
  • Limited automation for onboarding workflows

Free Client Onboarding Software Selection Criteria

When selecting the best free client onboarding software to include in this list, I considered common buyer needs and pain points like automating repetitive onboarding steps and tracking client progress. I also used the following framework to keep my evaluation structured and fair:

Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:

  • Manage client onboarding checklists
  • Assign tasks to team members
  • Track onboarding progress
  • Store and share onboarding documents
  • Set deadlines and reminders

Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:

  • Built-in e-signature collection
  • Customizable onboarding templates
  • Automated workflow triggers
  • Client-facing portals
  • In-app chat or messaging

Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:

  • Simple and intuitive interface
  • Minimal setup required
  • Clear navigation and labeling
  • Responsive design on web and mobile
  • Easy access to core features

Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:

  • Availability of onboarding templates
  • Step-by-step product tours
  • Access to training videos or webinars
  • In-app chatbots for guidance
  • Helpful documentation and FAQs

Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:

  • Live chat or email support
  • Response time for support requests
  • Access to a knowledge base
  • Community forums or user groups
  • Availability of onboarding specialists

Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:

  • Free plan feature limits
  • Number of users included for free
  • Access to integrations on free plan
  • Upgrade costs for premium features
  • Transparency of pricing information

Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:

  • Positive feedback on onboarding features
  • Reports of bugs or downtime
  • Comments on customer support quality
  • User satisfaction with free plan limits
  • Overall ease of adoption and use

How to Choose Free Client Onboarding Software

It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:

FactorWhat to Consider
ScalabilityWill the software handle more clients or users as your business grows, or will you quickly outgrow the free plan?
IntegrationsDoes it connect natively to your existing tools (like CRM, email, or file storage), or will you need workarounds?
CustomizabilityCan you tailor workflows, fields, and templates to match your onboarding process, or are you locked into defaults?
Ease of useWill your team and clients be able to navigate the system without extensive training or support?
Implementation and onboardingHow long will it take to get up and running, and what resources or support are available to help you migrate?
CostAre there hidden costs, upgrade triggers, or usage caps that could force you to pay sooner than expected?
Security safeguardsDoes the platform offer encryption, access controls, and compliance with relevant data privacy standards?
Support availabilityWhat support channels are available on the free plan, and are response times acceptable for your needs?

What Is Free Client Onboarding Software?

Free client onboarding software is an onboarding solution that helps businesses manage the client onboarding process from kickoff through completion without upfront cost. These tools support teams in organizing stakeholders, reducing repetitive tasks, and improving time-to-value with structured workflows, self-service resources, and user-friendly interfaces. They are often used to optimize retention and reduce user onboarding churn by creating a consistent and guided onboarding experience.

Features of Free Client Onboarding Software

Let’s go over the features commonly found in client onboarding software, and which ones are usually included in free vs. paid plans.

Typically Free Client Onboarding Software Features

  • Task management: Assign, track, and organize onboarding tasks for team members and clients to ensure nothing falls through the cracks.
  • Checklist templates: Use or customize pre-built onboarding checklists to standardize your process and save time on setup.
  • Document sharing: Upload and share files or forms with clients directly within the platform for easy access and collaboration.
  • Basic automation: Set up simple triggers, such as auto-assigning tasks or sending reminders, to reduce manual work.
  • Comments and mentions: Communicate with team members or clients using in-app comments and @mentions to keep discussions organized.
  • Progress tracking: Monitor the status of onboarding steps and visualize completion rates to stay on top of client journeys.
  • User management: Add multiple users or team members to collaborate on onboarding projects within the same workspace.
  • Calendar integration: Sync onboarding tasks and deadlines with your calendar to keep schedules aligned.
  • Activity logs: View a history of actions taken on onboarding projects for accountability and transparency.

Typically Paid Client Onboarding Software Features

  • Advanced automation: Build multi-step workflows that automate complex onboarding sequences, approvals, or notifications across teams.
  • Custom branding: Add your company’s logo, colors, and domain to create a branded onboarding experience for clients.
  • E-signature collection: Collect legally binding electronic signatures on contracts or forms directly within the platform.
  • Client portals: Provide clients with secure, personalized dashboards to track their onboarding progress and access resources.
  • Reporting and analytics: Generate detailed reports on onboarding performance, bottlenecks, and client satisfaction metrics.
  • Role-based permissions: Control access to sensitive information by assigning granular permissions to users and clients.
  • Integration with premium tools: Connect with advanced CRM, accounting, or project management systems not available on free plans.
  • Priority support: Access faster response times and dedicated support channels for troubleshooting and onboarding assistance.
  • Unlimited storage: Remove file upload and storage limits to accommodate large volumes of onboarding documents and media.
  • API access: Use the platform’s API to build custom integrations or automate data flows with other business systems.

Benefits of Free Client Onboarding Software

Implementing free client onboarding software provides several benefits for your team and your business. Here are a few you can look forward to:

  • Standardized processes: Use templates and checklists to ensure every client receives a consistent onboarding experience.
  • Improved collaboration: Assign tasks, share documents, and communicate in one place to keep your team and clients aligned.
  • Cost savings: Access essential onboarding features without paying for a subscription, making it easier to manage budgets.
  • Faster onboarding: Automate repetitive steps and track progress to move clients through onboarding more quickly.
  • Increased visibility: Monitor onboarding status and deadlines so nothing gets missed and everyone stays accountable.
  • Easy scalability: Add more users or clients as your business grows without worrying about immediate upgrade costs.
  • Centralized documentation: Store all onboarding materials and client files in a single, accessible location for your team.

Costs and Pricing of Client Onboarding Software

I realize you came to this article looking for the best client onboarding software options that are available for free. However, since free plans only offer limited features, there's a good chance you'll need to scale your plan up in the future.

The table below summarizes common plans, their average prices, and typical features included in client onboarding software:

Plan Comparison Table for Client Onboarding Software

Plan TypeAverage PriceCommon Features
Free Plan$0Basic task management, checklist templates, limited document sharing, basic automation, and standard support.
Personal Plan$5–$15/user/monthUnlimited tasks, more storage, calendar sync, simple integrations, and limited reporting.
Business Plan$15–$30/user/monthAdvanced automation, custom branding, client portals, e-signature collection, and enhanced analytics.
Enterprise Plan$30–$60/user/monthRole-based permissions, API access, unlimited storage, advanced integrations, and priority support.

Free Client Onboarding Software FAQs

Here are some answers to common questions about free client onboarding software:

What are the main limitations of free client onboarding software?

Free client onboarding software usually limits the number of users, storage space, automation rules, and integrations. You may also find restrictions on advanced features like reporting, custom branding, and client portals.

Can I migrate my data if I upgrade from a free to a paid plan?

Yes, most platforms let you migrate your data seamlessly when you upgrade. Your tasks, documents, and client records typically remain intact, but it’s smart to confirm migration details with the vendor before making the switch.

Is free client onboarding software secure enough for sensitive client data?

Yes, most reputable free client onboarding software uses encryption and access controls. However, free plans may not include advanced security features or compliance certifications, so review the vendor’s security documentation if you handle sensitive information.

Can I use free client onboarding software for multiple projects or clients at once?

Yes, most free plans let you manage multiple projects or clients, but you may hit limits on the number of active projects, users, or storage. Check the plan’s restrictions to make sure it fits your workflow.

What happens if I outgrow the free plan’s limits?

If you outgrow the free plan, you’ll need to upgrade to a paid plan to access more users, storage, or advanced features. Most vendors make it easy to upgrade without losing your existing data or workflows.

Kristen Kerr
By Kristen Kerr

Kristen is an editor at the Digital Project Manager and Certified ScrumMaster (CSM). Kristen lends her over 6 years of experience working primarily in tech startups to help guide other professionals managing strategic projects.