27 Best Enterprise Collaboration Tools Reviewed in 2024
Best Enterprise Collaboration Tools Shortlist
Here's my pick of the 10 best software from the 27 tools reviewed.
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Collaboration tools are a valuable asset for any company, and for enterprise businesses, it’s essential to find one that will meet your unique business needs. With the right software, your teams can work together either remotely or in person towards collective business goals. But finding the right collaboration tool can be a challenge, especially with so many options available.
Using my experience in project management software, I tested and compared several of the top enterprise collaboration software available. From there, I compiled my results into in-depth reviews to help businesses find the best software for their unique needs. I’m confident that you’ll locate your next collaboration tool in the list below.
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Best Enterprise Collaboration Tools Summary
| Tools | Price | |
|---|---|---|
| Flock | From $4.50/user/month (billed annually) | Website |
| Samepage | From $7/user/month | Website |
| Chanty | From $4/user/month | Website |
| Twist | From $8/user/month | Website |
| Bitrix24 | From $40/user/month (minimum 5 users) | Website |
| RingCentral | From $19.99/user/month (billed annually) | Website |
| Quip | From $30/5 users/month | Website |
| MangoApps | From $4/user/month (min 10 seats). | Website |
| SolarWinds | From $19/user/month | Website |
| Mattermost | From $10/user/month (billed annually) | Website |
Compare Software Specs Side by Side
Use our comparison chart to review and evaluate software specs side-by-side.
Compare SoftwareHow To Choose Enterprise Collaboration Tools
As you work through your unique software selection process, keep the following points in mind:
- Evaluate Your Needs: Before diving into the sea of features offered by various enterprise collaboration tools, it's crucial to understand what your organization specifically requires. Conduct an internal survey to identify the challenges your workforce faces in collaboration and the tools they need. This ensures that the chosen platform addresses actual pain points rather than just offering a plethora of unnecessary features.
- Cost Efficiency: Not all features offered by collaboration tools are necessary for every business. Opt for a platform that allows you to pay for only the features you need, with the flexibility to pick and choose and customize your options. This approach helps in managing costs effectively.
- Security: With the increasing amount of sensitive data being handled through collaboration platforms, security is paramount. Ensure that the software provides robust security measures such as data encryption, user authentication, and compliance with relevant regulations like GDPR, SOC 2, or HIPAA.
- Usability: A user-friendly interface and ease of use are critical for encouraging adoption and minimizing the learning curve, especially at a large business. Look for software that offers intuitive navigation, clear instructions, and comprehensive support and training resources.
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Wrike
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.2 -
Hub Planner
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.2 -
Miro
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.8
Best Enterprise Collaboration Tools Reviews
Here is my in-depth analysis of each enterprise collaboration tool, covering the pros and cons, key features, and best use cases for each option.
Flock is an enterprise collaboration tool designed to enhance cross-functional team collaboration. It offers a shared space for communication, productivity, and project management.
Why I picked Flock: I chose Flock because of how it caters specifically to cross-functional team collaboration. Unlike other tools, Flock integrates communication channels, video conferencing, and productivity tools in one platform, making it a comprehensive solution for diverse teams. Its ability to streamline decision-making and problem-solving through organized channels sets it apart from other enterprise collaboration tools.
Standout Features & Integrations
Features include real-time messaging channels, built-in video conferencing, and a variety of productivity tools such as file sharing, to-dos, and reminders. These features help teams stay connected and manage their work efficiently.
Integrations include Google Drive, Google Calendar, GitHub, Trello, Dropbox, Twitter, Bitbucket, Asana, Jira, and Salesforce.
Pros and cons
Pros:
- Wide range of integrations
- Strong security measures
- Comprehensive feature set
Cons:
- Mobile app limitations
- Limited customization options
Samepage is a collaboration platform designed to streamline teamwork and communication. It enables businesses to manage projects, share files, and collaborate on documents in real-time, all within a single workspace.
Why I picked Samepage: Samepage stands out for its powerful real-time document collaboration, allowing teams to work simultaneously on files without interruption. The platform’s ability to blend team chat, task management, and document editing in a single interface enhances productivity and reduces the need for switching between tools. Its focus on real-time co-authoring and integrated communication makes it particularly well-suited for teams that value fluid and dynamic collaboration.
Standout Features & Integrations
Features include real-time document co-editing with instant updates, team chat directly within documents, and a unified workspace that combines tasks, files, and conversations. The platform also offers built-in audio and video calling for spontaneous team meetings. Additionally, it allows users to create and manage tasks from within any document or conversation.
Integrations include Vimeo, YouTube, Dropbox, Box, Google Drive, OneDrive, Google Maps, Google Hangouts, Slack, Salesforce Sales Cloud, and Wordpress.
Pros and cons
Pros:
- Comprehensive task management
- Integrated communication tools
- Real-time document collaboration
Cons:
- Limited advanced customization
- Limited API availability
Chanty is an enterprise collaboration tool that offers secure messaging, video calling, and task management. It’s best for secure and easy-to-use team communication, because it offers high-grade security features yet has a user-friendly interface.
Why I picked Chanty: I chose Chanty for its strong emphasis on security, which is balanced out by its simplicity for users. Its compliance with international data protection standards and encrypted transactions ensure that user data is secure. Meanwhile, its intuitive interface makes it accessible for teams of all sizes and tech savvy-ness.
Standout Features & Integrations
Features include secure messaging, video calling, and task management. Chanty supports 4K video and audio, allows screen sharing during video conferences, and offers a Kanban view for task management. Users can also create tasks from messages and set due dates to stay organized.
Integrations include Google Drive, Trello, Asana, Dropbox, GitHub, Zapier, Bitbucket, OneDrive, Mailchimp, and Slack.
Pros and cons
Pros:
- Built-in voice messaging
- Unlimited searchable history
- Task assignment in chats
Cons:
- Mobile app syncing issues
- Lack of advanced customization
Twist is a communication platform that facilitates team collaboration with a focus on asynchronous messaging. It helps teams manage their conversations and projects without the constant pressure of real-time communication, promoting a more thoughtful and organized workflow.
Why I picked Twist: Twist stands out for its emphasis on asynchronous communication, allowing teams to collaborate effectively without the need for constant interruptions or immediate responses. This approach helps reduce the stress and chaos often associated with real-time messaging platforms, making it ideal for teams that prioritize deep work and thoughtful discussions. The platform’s structured thread-based communication ensures that conversations stay organized and easy to navigate.
Standout Features & Integrations
Features include thread-based messaging that keeps discussions focused and searchable, inbox organization to prioritize and manage conversations, and a distraction-free interface that minimizes the noise of real-time chat. The platform also supports team collaboration with features like file sharing and task management.
Integrations include Todoist, Google Drive, GitHub, Zapier, Trello, Asana, Slack, Dropbox, Microsoft Teams, and Zoom.
Pros and cons
Pros:
- Clean and simple interface
- Focus on asynchronous work
- Reduces communication overload
Cons:
- Learning curve for new users
- Limited real-time interaction
Bitrix24 is an all-in-one business management platform that provides tools for CRM, project management, collaboration, and communication. It supports various business processes and functions within a unified interface.
Why I picked Bitrix24: Bitrix24 is a complete business management paltform, offering an extensive suite of tools. The platform’s ability to integrate multiple business functions into one cohesive system allows businesses to manage all their operations without switching between different applications. This level of integration and functionality makes it particularly appealing to organizations looking for an all-encompassing solution to streamline their processes.
Standout Features & Integrations
Features include a robust CRM system that tracks customer interactions and automates sales processes, project management tools with task assignments and Gantt charts, and real-time communication features like group chats and video conferencing. The platform also offers document management with version control and approval workflows.
Integrations include Jira, Trello, Asana, Excel, Stripe, WhatsApp Business API, Mailchimp, Google Analytics, Facebook Ads, and Google Ads.
Pros and cons
Pros:
- Built-in telephony features
- Customizable workflows
- All-in-one business solution
Cons:
- Data storage limits
- Complex setup
RingCentral is a communication platform that specializes in video conferencing, team messaging, and phone services. It’s designed to support seamless collaboration and communication across teams, enabling businesses to conduct meetings, share content, and stay connected from anywhere.
Why I picked RingCentral: RingCentral offers unlimited video conferencing capabilities, which allow users to host an unlimited number of video meetings without time restrictions. The platform also provides HD video and audio quality, ensuring that meetings run smoothly regardless of location. Its user-friendly interface and advanced meeting features, like live transcription and closed captioning, make it an attractive choice for businesses seeking reliable and flexible video communication solutions.
Standout Features & Integrations
Features include unlimited video conferencing with no time limits, built-in team messaging for continuous collaboration before and after meetings, and high-definition video and audio for clear communication. The platform also supports live transcription, making it easy to capture and review meeting discussions. Additionally, RingCentral offers closed captioning to enhance accessibility during video conferences.
Integrations include Microsoft Outlook, Google Calendar, Slack, Microsoft Teams, Salesforce, Trello, Dropbox, Box, Google Drive, and OneDrive.
Pros and cons
Pros:
- Easy to schedule meetings
- Built-in team messaging
- Unlimited video meeting duration
Cons:
- Limited customization options
- Complex setup for beginners
Quip is a productivity platform specifically designed for Salesforce users. It helps teams improve their sales processes and collaboration with embedded documents, live Salesforce data, and built-in collaboration features to unite teamwork and communication.
Why I picked Quip: I chose Quip for its dedication to amplifying the functionality and feature set of Salesforce. This makes it an ideal tool for teams using Salesforce to improve their productivity. Quip stands out by embedding real-time collaborative documents directly into Salesforce records, streamlining workflows, and enhancing productivity.
Standout Features & Integrations
Features include embedded documents, live Salesforce data integration, and built-in team chat. These features help unify team communication and streamline decision-making processes.
Integrations include Salesforce, Slack, Dropbox, Google Drive, Box, Jira, Trello, Asana, Microsoft Teams, and Zoom.
Pros and cons
Pros:
- Advanced security features
- Built-in chat in documents
- Live document collaboration
Cons:
- Limited to Salesforce users
- Limited offline functionality
MangoApps is a comprehensive digital workplace platform designed to unify communication, collaboration, and employee engagement within a single solution. It helps organizations streamline their internal processes, enhance team collaboration, and improve overall employee experience by providing a centralized hub for all workplace activities.
Why I picked MangoApps: MangoApps stands out for its ability to create a unified employee experience by integrating communication, collaboration, and engagement tools into one platform. This approach eliminates the need for multiple disconnected systems, making it easier for employees to stay connected, informed, and engaged. The platform’s focus on improving internal communication and providing a seamless user experience sets it apart as a top choice for organizations looking to enhance their workplace culture.
Standout Features & Integrations
Features include a comprehensive intranet that centralizes company news, resources, and updates, social networking tools that foster community and collaboration among employees, and a robust task management system that keeps teams organized and productive. The platform also offers customizable employee dashboards that provide easy access to essential tools and information.
Integrations include Microsoft Office 365, Google Workspace, Salesforce, Slack, Zoom, Dropbox, Okta, ADP, Workday, and ServiceNow.
Pros and cons
Pros:
- Strong security safeguards
- Social networking features
- Unified employee experience
Cons:
- Steep learning curve
- Complex setup for large teams
SolarWinds is a comprehensive IT management platform that provides tools for monitoring, troubleshooting, and optimizing IT infrastructure. It helps organizations maintain high performance and availability of their networks, systems, and applications through unified monitoring and observability.
Why I picked SolarWinds: SolarWinds stands out for its ability to provide unified monitoring and observability across an organization’s entire IT environment. This platform allows teams to proactively identify and resolve issues before they impact performance, making it essential for maintaining operational efficiency. Its robust capabilities combined with detailed analytics and reporting ensure that businesses can manage their IT resources effectively and prevent downtime.
Standout Features & Integrations
Features include real-time network monitoring that provides deep visibility into network performance, advanced alerting and reporting tools that help IT teams stay ahead of potential issues, and comprehensive system monitoring to track the health and performance of servers and applications.
Integrations include Jira, Google Apps, Zendesk, Slack, Microsoft Teams, Zapier, LogMeIn Central, TeamViewer, Harvest, and GoToAssist.
Pros and cons
Pros:
- Advanced alerting system
- Real-time network visibility
- Comprehensive IT monitoring
Cons:
- Steep learning curve
- Complex initial setup
Mattermost is a secure collaboration platform designed for teams that need to communicate and coordinate on mission-critical projects. It offers a suite of tools for messaging, file sharing, and project management, all within a highly secure environment tailored for enterprises and organizations with stringent security requirements.
Why I picked Mattermost: Mattermost stands out for its focus on mission-critical collaboration, offering a highly customizable and secure environment that is ideal for organizations where privacy and data control are paramount. The platform's ability to function in both cloud and on-premises environments provides flexibility and control that many other collaboration tools do not offer. Its robust security features and emphasis on compliance make it a top choice for teams working in regulated industries or on sensitive projects.
Standout Features & Integrations
Features include highly customizable workspaces that can be tailored to specific team needs, secure messaging with end-to-end encryption, and advanced workflow automation tools to streamline repetitive tasks. The platform also offers detailed compliance and auditing tools to support regulated environments.
Integrations include Microsoft Teams, Atlassian, GitLab, Google SSO, Okta, OneLogin, Microsoft ADFS, Keycloak, and custom LLMs.
Pros and cons
Pros:
- On-premises deployment option
- Customizable workspaces
- Highly secure environment
Cons:
- Steep learning curve
- Complex setup for new users
Other Enterprise Collaboration Tools
Below is a list of additional enterprise collaboration tools that I shortlisted. While they didn’t make the top 10, they’re still valuable and worth further research.
- Ryver
Best for combining communication and task management
- Confluence
Best for knowledge management and collaboration
- Asana
Best for task and project management
- Zoom
Best for video conferencing
- Miro
Best for online whiteboarding
- ClickUp
Best for customizable workflows
- Dropbox
Best for file storage and sharing
- Wrike
Best for collaborative work management
- Slack
Best for real-time team communication
- Microsoft Teams
Best for integration with Office 365
- Smartsheet
Best for project tracking and automation
- Zoho Cliq
Best for team chat and collaboration
- Trello
Best for visual project management
- Notion
Best for all-in-one workspace
- Google Workspace
Best for cloud-based productivity tools
- Salesforce Financial Services Cloud
Best for customer relationship management
- Jira
Best for agile project management
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Selection Criteria For Enterprise Collaboration Tools
The criteria for choosing an enterprise collaboration tools software should directly address buyer needs and common pain points, ensuring that the software serves its intended purpose effectively. As an expert who has personally tried and researched these tools, here are the requirements I use when evaluating software:
Core Functionality (25% of total weighting score)
- Communication
- Project management
- File sharing
- Collaboration
- Integration
Additional Standout Features (25% of total weighting score)
- Unique integrations
- Advanced analytics
- AI and automation
- Customization
- Security
Usability (10% of total weighting score)
- Interface design
- Ease of navigation
- Performance
- Accessibility
- Drag-and-drop workflow builder
Onboarding (10% of total weighting score)
- Training resources
- Support materials
- User community
- Migration support
- Pre-built templates
Customer Support (10% of total weighting score)
- Availability
- Response time
- Expertise
- Proactive support
- Expert assistance
Value For Money (10% of total weighting score)
- Pricing plans
- Feature-to-cost ratio
- Scalability
- Trial periods
- Long-term ROI
Customer Reviews (10% of total weighting score)
- User satisfaction
- Feedback consistency
- Feature praise
- Criticism handling
- Support quality
Trends for Enterprise Collaboration Tools
Here are some trends I’ve noticed for enterprise collaboration tools and technology, plus what they might mean for the future. I sourced countless product updates, press releases, and release logs to tease out the most important insights.
- AI-Powered Collaboration: AI is being integrated into collaboration tools to automate routine tasks. This increases efficiency and allows teams to focus on more complex work. AI can also provide insights and analytics to improve decision-making.
- Unified Communication Platforms: Companies are moving towards platforms that integrate messaging, video conferencing, and file sharing. This reduces the need for multiple tools and simplifies communication. It also ensures that all team members are on the same page.
- Enhanced Security Features: With the rise in cyber threats, security in collaboration tools is paramount. New features include end-to-end encryption and advanced user authentication. These measures protect sensitive information and maintain privacy.
- Mobile-First Design: As remote work becomes more common, tools are being designed with mobile use in mind. This allows employees to collaborate effectively from anywhere. The mobile-first design ensures that all features are accessible on smartphones and tablets.
What Are Enterprise Collaboration Tools?
Enterprise collaboration tools are software solutions designed to enhance communication, coordination, and teamwork within large organizations. These tools are commonly used by professionals across various departments, including project managers, IT staff, and remote teams.
Businesses use this type of software to streamline workflows, facilitate real-time communication, and centralize document and knowledge sharing, thereby improving overall productivity. Overall, these tools provide significant value by enabling collaboration, reducing operational silos, and improving efficiency across the enterprise.
Features Of Enterprise Collaboration Tools
Choosing the right enterprise collaboration platform is essential for maintaining efficiency and boost productivity at your large business. When selecting an online collaboration tool, consider several key features that can significantly impact business success, such as:
- Unified Communication: This feature consolidates emails, chats, documents, and calendar events into a single platform, eliminating the need to toggle between multiple applications. It streamlines information flow and fosters a cohesive work environment.
- Real-Time Collaboration: Enables team members to share updates and provide instant feedback, fostering a dynamic, interactive environment that transcends geographical boundaries. This could be through whiteboards for brainstorming, live editing like in Google Docs, or chat and messaging.
- Calendar Integration: Seamlessly connects calendar events with broader communication contexts, helping users stay up to date on timelines, track deadlines, and plan meetings efficiently.
- Voice Calling and Screen Sharing: Essential for fostering engaging, face-to-face interactions within distributed teams. These features, combined with contextual awareness, elevate the quality of team discussions and decision-making processes.
- Security and Privacy: Strong security measures protect sensitive data and ensure privacy. Features like data encryption, secure access controls, and regular security updates are critical for maintaining the integrity and confidentiality of user data
- Customization and Personalization: Allows users to customize their collaboration experience by choosing themes, setting preferences, and organizing their workspace. This promotes productivity and provides a personalized user experience.
- User-Friendly Interface: An intuitive and user-friendly interface enhances the overall user experience and promotes ease of use. It minimizes the learning curve and enables users to focus on their work rather than struggling with complex navigation.
- Robust Reporting and Analytics: Provides valuable insights that drive data-driven decision-making. The integration of artificial intelligence and machine learning can further enhance the user experience by automating routine tasks and empowering teams to focus on high-impact work.
Benefits Of Enterprise Collaboration Tools
Here are some of the top benefits you can expect from implementing an enterprise collaboration system at your business:
- Enhanced Communication: These tools facilitate seamless communication among team members, ensuring that everyone stays informed and can easily share information.
- Increased Productivity: By streamlining workflows and automating routine tasks, collaboration tools help teams to focus on more strategic activities, thereby boosting overall productivity.
- Improved Project Management: With features like task assignments, progress tracking, and deadline reminders, these tools help in managing projects more effectively and ensuring timely completion.
- Centralized Information: Enterprise collaboration tools provide a single platform for storing and accessing all project-related documents and data, making it easier for team members to find the information they need.
- Enhanced Flexibility: These tools support remote work and flexible working hours, allowing team members to collaborate from anywhere, at any time, which can lead to better work-life balance and increased job satisfaction.
Costs And Pricing Of Enterprise Collaboration Tools
Selecting enterprise collaboration tools requires an understanding of the various pricing models and plans available. These tools can support your collaboration strategy, but costs vary based on features and organization size. The table below summarizes common plans, their average prices, and typical features.
Plan Comparison Table for Enterprise Collaboration Tools
| Plan Type | Average Price | Common Features |
| Free Plan | $0 | Basic messaging, limited file sharing, basic task management |
| Personal Plan | $5 - $10/user/month | Enhanced messaging, file sharing, basic integrations, limited storage |
| Business Plan | $10 - $20/user/month | Advanced messaging, file sharing, project management, integrations, more storage |
| Enterprise Plan | $20 - $50/user month | All features, advanced security, compliance, unlimited, premium support |
Enterprise Collaboration Tools FAQs
Here are some commonly asked questions about enterprise collaboration tools:
How do enterprise collaboration tools integrate with existing IT infrastructure?
Enterprise collaboration tools are designed to seamlessly integrate with existing IT infrastructure to ensure smooth operations and data flow. Most tools offer APIs (Application Programming Interfaces) that allow for custom integrations with other software systems such as CRM (Customer Relationship Management), ERP (Enterprise Resource Planning), and HRM (Human Resource Management) systems. Additionally, many collaboration tools support Single Sign-On (SSO) and Active Directory (AD) integration, which simplifies user management and enhances security by allowing employees to use their existing credentials.
What are the security measures in place for enterprise collaboration tools?
Security is a critical concern for enterprise collaboration tools. These tools typically offer end-to-end encryption to protect data during transmission and at rest. Multi-factor authentication (MFA) is another common feature that adds an extra layer of security by requiring users to provide two or more verification factors to gain access. Role-based access control (RBAC) is also implemented to ensure that only authorized personnel can access sensitive information. Regular security audits and compliance with industry standards such as GDPR, HIPAA, and ISO/IEC 27001 further enhance the security posture of these tools.
Can enterprise collaboration tools support remote and hybrid work environments?
Yes, enterprise collaboration tools are specifically designed to support remote and hybrid work environments. Features such as video conferencing, instant messaging, file sharing, and project management are essential for maintaining productivity and communication among distributed teams. These tools often come with mobile applications, allowing employees to stay connected and collaborate from anywhere. Additionally, cloud-based solutions ensure that data is accessible in real-time, regardless of the user’s location.
How do enterprise collaboration tools handle data backup and recovery?
Data backup and recovery are crucial aspects of enterprise collaboration tools. Most tools offer automated backup solutions that regularly save data to secure, off-site locations. In the event of data loss or corruption, these tools provide robust recovery options, allowing organizations to restore data to a previous state. Some tools also offer version control features, enabling users to revert to earlier versions of documents and files. Compliance with data protection regulations ensures that backup and recovery processes meet industry standards.
What are the customization options available in enterprise collaboration tools?
Enterprise collaboration tools offer a wide range of customization options to meet the specific needs of an organization. Customizable dashboards, workflows, and templates allow teams to tailor the tool to their unique processes and requirements. Many tools also support custom branding, enabling organizations to incorporate their logos, color schemes, and other brand elements. Additionally, the availability of third-party integrations and plugins allows for further customization and enhancement of the tool’s functionality.
How do enterprise collaboration tools facilitate project management?
Enterprise collaboration tools come equipped with various project management features to streamline workflows and enhance productivity. These features include task assignments, progress tracking, Gantt charts, Kanban boards, and time tracking. Collaboration tools also support real-time updates and notifications, ensuring that team members are always aware of project status and deadlines. Integration with other project management software and tools further enhances the ability to manage complex projects effectively.
What are the scalability options for enterprise collaboration tools?
Scalability is a key consideration for enterprise collaboration tools, especially for growing organizations. These tools are designed to scale effortlessly, accommodating an increasing number of users and data without compromising performance. Cloud-based solutions offer the flexibility to scale up or down based on the organization’s needs. Additionally, many tools provide tiered pricing plans, allowing organizations to choose a plan that aligns with their current requirements and upgrade as they grow.
How do enterprise collaboration tools support compliance and regulatory requirements?
Compliance with regulatory requirements is a critical aspect of enterprise collaboration tools. These tools are designed to adhere to various industry standards and regulations, such as GDPR, HIPAA, and ISO/IEC 27001. Features such as data encryption, access controls, audit logs, and data retention policies help organizations meet compliance requirements. Regular updates and security patches ensure that the tools remain compliant with evolving regulations. Additionally, many tools offer compliance certifications and reports, providing organizations with the necessary documentation to demonstrate their adherence to regulatory standards.
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