Confluence Project Management Software Review for 2025
Confluence is a project management software that offers features for team collaboration and document sharing. It's ideal for tech-savvy teams in industries like software development, marketing, and education. Confluence helps improve your team's collaboration, knowledge-sharing capabilities, and productivity.
In this article, you'll find insights into Confluence's features, pros and cons, best and worst use cases, and pricing. You’ll be able to see how Confluence can align with your goals and improve your team's efficiency, and determine whether it’s the right fit for your needs.
Confluence Evaluation Summary

- From $5/user/month (billed annually)
- Free trial + free plan available
Why You Can Trust Us
Confluence Overview
pros
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Your team can benefit from its extensive templates, saving time on setup.
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It offers powerful search capabilities to quickly find the information you need.
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You can easily collaborate with your team through intuitive document sharing.
cons
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Your team may experience occasional performance issues with large data sets.
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It can be overwhelming for new users due to its extensive features.
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You might find its interface less visually appealing compared to other tools.
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CRM Creatio
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Wrike
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Our Review Methodology
How We Test & Score Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final scoring)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final scoring)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final scoring)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final scoring)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final scoring)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base.Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final scoring)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final scoring)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Document Collaboration: You can easily work with your team on shared documents, which helps improve teamwork and communication. Its real-time editing and commenting features keep everyone on the same page.
Knowledge Base: Confluence allows you to store and organize your team's knowledge in one place. You can quickly access information and reduce time spent searching for documents.
Templates: You can use ready-made templates to jumpstart your projects and tasks. These templates save you time and maintain consistency across your team's work.
Search Functionality: With powerful search capabilities, you can find what you need quickly. This feature helps you locate documents and information without hassle.
Permission Management: You can control who sees and edits your documents with detailed permission settings. This makes sure your team's data stays secure and private.
Task Tracking: Confluence allows you to assign and track tasks within your documents. You can keep your team accountable and monitor progress efficiently.

Ease of Use
Confluence is fairly user-friendly, though it can feel overwhelming at first due to its many features. Once you’re familiar with the layout, navigation becomes intuitive, and the clean interface stands out. The search function is especially helpful and allows you to find documents quickly.
Task tracking and document collaboration are simple and effective and help your team stay aligned and productive. A mobile app, which makes it easy to access and edit content on the go, is also available.

Integrations
Integrations include Microsoft Teams, Slack, Google Drive, Microsoft Office 365, Custom Charts, Table Filter, Optics, Content Formatting Macros, Balsamiq Wireframes, ConfiForms, Jira, and Trello.
Confluence Specs
- API
- Budgeting
- Calendar Management
- Contact Management
- Email Integration
- Expense Tracking
- External Integrations
- Gantt Charts
- Google Apps Integration
- Project Management
- Resource Management
- Task Scheduling/Tracking
Alternatives to Confluence
Confluence FAQs
Can I integrate Confluence with other tools my team uses?
How easy is it to migrate data to Confluence?
How does Confluence handle data security and compliance?
Can I customize Confluence to fit my team's workflow?
Is Confluence suitable for remote teams?
How does Confluence support project tracking?
What kind of support does Confluence offer for new users?
Does Confluence offer mobile support for on-the-go access?
What's Next?
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