22 Best Client Management Software Reviewed in 2025

monday CRM is a customizable client management software designed to help you track leads, manage contacts, and oversee your entire sales pipeline. It centralizes customer data, communication, and activities in one place, making it easier to stay organized and responsive. As consultant Fred Baker notes from his own experience, “I've transitioned clients from Salesforce to Monday for simpler project tracking solutions,” highlighting how the platform can serve as an accessible alternative to more complex systems.

Why I picked monday CRM: I picked monday CRM for its focus on pipeline management, which lets you customize and manage multiple pipelines and edit stages easily. This flexibility allows you to tailor sales and communication processes to fit your unique business needs, ensuring that you can track every stage of your client interactions. Additionally, the tool offers contact and lead management features that help you organize and nurture your leads, improving your chances of converting them into clients.

Standout Features & Integrations:

Features include project tracking, which helps you keep tabs on ongoing projects and deadlines to ensure timely delivery. The tool also provides real-time dashboards that allow you to monitor client status and team performance at a glance, so you're always informed. 

Integrations include NetSuite, Salesforce, HubSpot, Slack, Microsoft Dynamics CRM, Microsoft Teams, Zendesk, Jira Software Cloud, Google Sheets, Gmail, Google Drive, and Mailchimp.

Missive is a collaborative inbox platform built to help teams manage client communications in one place. It combines email, chat, and task management features so you and your team can work together on client interactions without juggling multiple tools. By blending shared inboxes with task tracking and automation, Missive makes it easier to stay aligned and responsive across your client conversations.

Why I picked Missive: I picked Missive for its focus on shared inbox collaboration, which allows teams to collectively manage emails and assign conversations. This helps reduce missed messages and keeps everyone accountable for client communication. I also value how Missive lets you hold internal discussions directly within email threads, so you can strategize without switching platforms. On top of that, the ability to create tasks from emails ensures follow-ups don’t get lost, keeping client-related work visible and actionable.

Standout Features & Integrations:

Features include workload balancing, which helps distribute client tasks evenly across your team, and automation tools for handling repetitive processes like routing and categorization. Missive also provides analytics to measure response times and team performance.

Integrations include ChatGPT by OpenAI, Zapier, HubSpot, Salesforce, Aircall, Dialpad, Zoom, Dropbox, Google Drive, Asana, and Trello.

Clio is a cloud-based software platform built to support the everyday operations of legal practices. It helps professionals organize their cases, manage client communications, and handle administrative tasks like billing and scheduling. For attorneys like Mark Chatow, who has relied on Clio for more than a decade to run his practice, the platform has proven indispensable: “I've used Clio for 10+ years and they are phenomenal at anticipating what attorneys need and adding it—usually at no additional cost. From client intake to document automation to payment processing, and from smart court rule calendaring to integration with InfoTrack, Clio does it all—with a user-friendly interface and outstanding customer service.”

Why I picked Clio: Clio is made specifically for legal professionals, so everything is built around how a law office works. You can track time directly from case files, manage documents within specific matters, and send invoices that match legal billing formats. Clio Grow helps you handle client intake, while Clio Manage keeps ongoing casework organized. Furthermore, if you need to stay compliant or follow industry billing codes, the system is set up for that too.

Standout Features & Integrations:

Features include task management tools that let you assign and monitor case-related work, built-in calendars to keep track of court dates and meetings, and document automation tools so you can generate standard legal documents faster. You can also log phone calls and emails directly into client records. There’s an option to collect e-signatures through the platform as well.

Integrations include Microsoft 365, Google Workspace, QuickBooks Online, Dropbox, Zoom, Fastcase, DocuSign, LawPay, NetDocuments, and Albato.

Creatio is a platform that combines customer relationship tools with low-code technology to help businesses automate workflows and manage operations across departments. It’s built for teams looking to run both customer-facing and internal processes from a single system.

Why I picked Creatio: Creatio gives your team a way to automate both client interactions and behind-the-scenes workflows without writing code. You can use visual editors to set up process flows, manage pipelines, and build dashboards to track performance. The system connects customer data with tasks, approvals, and follow-ups so nothing gets missed. Its low-code studio lets you create apps to handle more complex or unique workflows. That flexibility makes it easier to manage long or layered client journeys.

Standout Features & Integrations:

Features include a dynamic case management tool that adjusts workflows based on client needs, analytics dashboards you can build with drag-and-drop tools, and a business rule designer that lets you set conditions to trigger actions. There’s also a mobile app builder so your team can create tools for field or remote work. 

Integrations include OneLogin, Google Calendar, Microsoft 365, Webitel, Asterisk, Cisco Finesse, TAPI, CallWay, Infinity, and Avaya.

Suitedash is an all-in-one client management platform designed for businesses that need to manage projects, invoicing, and client communication in one place. It's ideal for small-to-medium-sized businesses looking for comprehensive functionality without the need for multiple tools.

Why I picked Suitedash: Suitedash combines project management, CRM, and invoicing into a single platform, making it a versatile choice for businesses. You can manage client interactions, track project progress, and handle billing seamlessly. The platform is also customizable, allowing you to tailor it to your specific business needs. Furthermore, its all-in-one approach reduces the need for multiple subscriptions, which saves you time and money.

Standout Features & Integrations:

Features include a client portal that simplifies communication and collaboration with clients. The invoicing tool allows you to create and send invoices directly from the platform, streamlining your billing process. The software’s project management features can additionally help you keep track of tasks, deadlines, and team responsibilities.

Integrations include QuickBooks, Stripe, PayPal, Zapier, Google Calendar, Braintree, WordPress, Zoom, Twilio, and Authorize.Net.

Honeybook is a client management platform designed for creative entrepreneurs and freelancers. It manages projects, contracts, and payments to help you focus on your craft. For small business owners like Madisen Saglibene, who has run her catering company with HoneyBook for over five years, the platform has been transformative: “HoneyBook’s evolving AI features have been a game changer…helping to keep me organized, saving time, and giving my clients the experience they deserve they honestly may not have gotten from me as a small business otherwise.”

Why I picked Honeybook: Honeybook is tailored for creative professionals, making it easy to manage the business side of your projects. You can send proposals, manage contracts, and handle invoices all in one place. Its user-friendly interface saves you time, allowing you to focus on your creative work. The automation of administrative tasks also makes it a valuable, time-saving tool for artists and freelancers.

Standout Features & Integrations:

Features include customizable templates that allow you to create branded proposals and contracts quickly. The client portal also provides a central place for your clients to view and interact with project details. Additionally, the time-tracking feature helps you keep track of billable hours and manage your time effectively.

Integrations include QuickBooks, Calendly, Zapier, Meta Leads, Pic-Time, Zoom, Prismm, and Canva.

Teamwork.com is a project management platform built to help teams plan, track, and deliver client work. It’s used by service-based businesses to manage everything from tasks and deadlines to resources and billing. For Celina Moreno, Owner and CEO of Luna Marketing Services, Teamwork.com stood out for how it enhanced collaboration with clients: “Teamwork is a comprehensive tool: not only because of its client management capabilities, but also due to its versatility and completeness. We appreciated the fact that it allowed us to involve our clients in the projects, which made communication more streamlined and accessible for all our team members.”

Why I picked Teamwork.com: Teamwork.com is built to support project-heavy teams that work with clients on a regular basis. You can manage client projects across timelines, assign tasks, and track workloads in real time. The platform also includes budgeting tools so you can monitor billable hours and project profitability. Time tracking is also built in, which makes it easier to report on client work. Everything connects back to helping your team deliver projects on time and within budget.

Standout Features & Integrations:

Features include built-in templates that help your team launch repeatable projects faster, a client-facing dashboard so your clients can follow along with progress, and resource management tools to balance workloads. You can use portfolio views to get a big-picture look at ongoing projects. The platform also offers a built-in document editor for real-time collaboration.

Integrations include Slack, Microsoft Teams, Google Calendar, Dropbox, HubSpot, QuickBooks Online, OneDrive, Harvest, Xero, and Zapier.

Keap is an all-in-one platform that helps small teams organize leads, automate follow-ups, and manage client communications in one place. It's built for small businesses and startups that want to handle sales, marketing, and customer data from a single system. For Andrija Savić, who uses Keap to streamline his business operations, the platform has been a clear time-saver: “Keap has been a game changer for our follow-ups and client onboarding processes. With nearly zero setup time, what took hours of our time is now running quietly in the background.”

Why I picked Keap: Keap offers simple tools to help you capture leads, send personalized follow-ups, and set up sales automations without needing a tech team. You can build email sequences, assign tasks, and tag contacts based on actions they take. It comes with built-in forms and landing pages so your team can collect new leads right away. You can also schedule appointments and send invoices without switching apps.

Standout Features & Integrations:

Features include a drag-and-drop email builder that makes it easy to create campaigns, a business phone line that works from your mobile device, and a calendar booking tool that syncs with your client list. You can also score leads based on how they interact with your business. The reporting dashboard shows how your emails, forms, and sales efforts are performing.

Integrations include Google Calendar, Gmail, Microsoft Outlook, Microsoft Calendar, QuickBooks, and Zoom.

Insightly is a cloud-based platform that helps businesses manage customer relationships, projects, and sales pipelines. It's built for teams that want to keep everything from contact records to workflows in one place while staying connected across departments.

Why I picked Insightly: Insightly ties together project management, lead tracking, and workflow automation in a way that fits teams juggling both sales and delivery. You can create custom apps using Insightly AppConnect and automate tasks without coding. Its built-in project tracking links back to customer records, so you can follow each job from lead to delivery. 

Standout Features & Integrations:

Features include a built-in email marketing tool that lets you send and track marketing campaigns right from the platform. The lead management feature helps you capture and nurture leads, turning them into customers. Additionally, you can build dashboards using drag-and-drop tools to track goals or monitor sales activity. 

Integrations include Mailchimp, QuickBooks Online, Xero, Slack, Dropbox, Google Workspace, Microsoft 365, Zapier, Evernote, and Box.

Less Annoying CRM is a simple client management tool designed for small teams. It helps manage contacts, track leads, and organize tasks in a user-friendly way.

Why I picked Less Annoying CRM: Less Annoying CRM is designed with simplicity in mind, making it easy for you and your team to learn and use without needing a lot of training. You can manage contacts, schedule tasks, and keep notes all in one place. The platform also offers team permissions, so each user sees only what they need. This helps small teams stay organized without getting overwhelmed.

Standout Features & Integrations:

Features include easy contact management with a simple interface that lets you track all your leads and clients. You can customize your pipeline to fit your sales process, helping you stay organized. The calendar integration also allows you to sync tasks and appointments, keeping your schedule in one place.

Integrations include Mailchimp, Google Calendar, Outlook Calendar, Zapier, Simplii, JustCall, Calendly, Google Contacts, Nusii, and Crankwheel.

Odoo is a versatile business management software that offers a suite of applications designed to help businesses manage various operations. Among its offerings, Odoo CRM stands out as a tool aimed at enhancing customer relationship management by providing businesses with the resources they need to track and nurture leads, manage sales pipelines, and maintain customer interactions.

Why I Picked

I picked Odoo as a good client management software because it excels in lead management and nurturing. With its capabilities to capture leads from multiple sources and guide them through the sales pipeline, Odoo ensures that you can keep track of potential clients and convert them into loyal customers. The ability to manage opportunities with 360° visibility helps your team stay organized and focused on high-priority tasks.

Another reason for choosing Odoo is its opportunity management feature, which allows you to forecast sales accurately. This feature is crucial for planning and strategizing your sales efforts, ensuring that your team can make informed decisions. By offering AI-driven insights, Odoo helps you prioritize leads and opportunities, which can be a game-changer in competitive markets.

Standout Features - Descriptive Format

Features include automated activities that allow you to schedule follow-ups and reminders, ensuring no opportunity is missed. The mobile access feature is perfect for teams that need to manage their activities on the go, providing flexibility and accessibility. Additionally, Odoo’s reporting tools offer comprehensive analytics, giving you insights into your sales performance and helping you identify areas for improvement.

Integrations

Integrations include Pipedrive, Office 365, Shopify, Cloudflare, India Mart, Bobgo Shipping, Allô AI Business Phone, Marketplace Integration, Freshchat & Social Media Sync, Dynamic Webhooks, BackBlaze B2, and AWS S3 Attachment Storage.

ActiveCampaign is a versatile platform that combines marketing automation, CRM, and AI capabilities to enhance client management. It offers tools designed to help businesses engage with their audience across multiple channels, making it a valuable asset for managing customer relationships.

Why I Picked

I picked ActiveCampaign for its robust CRM features that facilitate effective relationship management and customer interactions. The platform's CRM allows you to track customer activity, manage contacts, and gain valuable insights into customer behavior, which is crucial for maintaining strong client relationships. Additionally, its marketing automation capabilities allow you to automate customer journeys, ensuring timely and relevant communications without the manual effort.

Another reason I chose ActiveCampaign is its advanced analytics and reporting tools. These tools provide insights into your marketing strategies' effectiveness, helping you make informed decisions and tailor your approach to meet client needs. By offering detailed reports and trends, ActiveCampaign ensures you have the data needed to optimize your interactions and drive client satisfaction.

Standout Features - Descriptive Format

Features include active intelligence, which leverages AI to enhance decision-making and optimize content creation. The platform also offers cross-channel automation, allowing you to engage with customers through SMS, WhatsApp, and social messaging, ensuring your communications reach clients where they are most active. Additionally, ActiveCampaign provides a powerful automation engine that supports complex workflows and precise targeting, allowing you to tailor interactions based on individual client preferences and behaviors.

Integrations

Integrations include Google Ads, Google Sheets, Calendly, Slack, Square, Typeform, Zapier, Make, Shopify, WooCommerce, Stripe, Mindbody, and Clay.

Lone Wolf Relationships is a client management platform tailored for real estate professionals. It offers tools to nurture leads, manage client connections, and enhance communication throughout the transaction process. 

Why I picked Lone Wolf Relationships: Lone Wolf Relationships is designed to simplify client management for real estate agents. It offers AI-powered email composing, helping you craft personalized messages effortlessly. Seamless contact syncing ensures your client information is always up-to-date across all devices. Additionally, the unified inbox keeps all your client communications in one place, making it easy to stay organized. 

Standout Features & Integrations:

Features include contact activity tracking so you can stay on top of every conversation. Smart reminders help you follow up with the right people at the right time. You can also create and manage tasks directly from your inbox.

Integrations include Google Calendar, Microsoft Outlook, Bubble, Utility Concierge, Mailchimp, RentSpree, Sellers Shield, myNHD, Updater, and Earnnest.

Copilot is a client portal software designed for tech-enabled service businesses like accounting firms, marketing agencies, and freelancers. It focuses on secure messaging, file sharing, invoicing, and forms to enhance client experience.

The platform’s flexibility has also proven valuable outside of these traditional sectors. For example, Miguel Angel Gongora Meza, Founder & Director of Evolution Treks Peru, shared how Copilot streamlined his tourism business: “In tourism, I needed to discover something that would enable me to work with complex schedules, quick changeover, local payments and group management of guides, porters, and cooks. Copilot was a success with us since it allowed our guests a clean view of what was important while we were able to manage more complex information behind the scenes. We store PDF park permits on it, load maps of the hiking tracks, and get updates without flooding other people with notifications.”

Why I picked Copilot: Copilot is tailored for businesses needing a customizable client portal. You get features like a CRM, notification center, and automation capabilities, which help consolidate your tech stack. The platform’s white-label option also ensures you can create a branded client portal experience.

Standout Features & Integrations:

Features include a secure messaging system that keeps communication private and organized. The invoicing feature lets you manage billing directly within the portal, which reduces the need for separate tools. Automation capabilities can additionally help you save time by streamlining repetitive tasks.

Integrations include Airtable, Calendly, QuickBooks, Google Docs, Databox, ClickUp, Jotform, Notion, monday.com, and Loom.

CiviCRM is an open-source client management tool tailored for non-profits. It helps manage contacts, track donations, and organize events, making it ideal for organizations focused on community engagement.

Why I picked CiviCRM: CiviCRM offers a flexible solution that aligns with the specific requirements of non-profits. The tool includes features like donor management, event planning, and email marketing, all of which are essential for non-profit operations. You can additionally track contributions, manage memberships, and engage with supporters effectively. Overall, the platform’s open-source nature allows you to customize it to fit your non-profit's unique needs.

Standout Features & Integrations:

Features include case management tools that let you track interactions and services provided to each contact over time. You can also segment your contacts into groups and set up automated workflows to trigger follow-ups or task assignments based on their activity. 

Integrations include WordPress, Drupal, Moodle, Mailchimp, QuickBooks, Stripe, PayPal, Mosaico, Authorize.Net, and Google Apps.

HubSpot is a versatile platform designed to enhance how businesses manage their customer relationships. It offers a suite of tools that cater to marketing, sales, and customer service needs, providing a centralized hub for client management.

Why I Picked

I picked HubSpot as a top choice for client management software because of its comprehensive CRM capabilities. The Smart CRM feature acts as a central repository for all your customer data, making it easy for your team to access and manage client information. This ensures that everyone is on the same page when interacting with clients, enhancing collaboration and customer satisfaction. Additionally, HubSpot's Sales Hub automates prospecting and pipeline management, which means you can focus more on nurturing relationships and closing deals rather than getting bogged down with manual tasks.

Another reason HubSpot stands out is its Service Hub, which is designed to improve customer support and retention. With features like ticketing and live chat, your team can address client issues promptly, ensuring a smooth customer experience. The platform also offers AI-powered tools that provide insights and assist with customer inquiries, helping you deliver a more personalized service. These functionalities make HubSpot a reliable partner in managing and growing your client relationships.

Standout Features

Features include the content hub, which allows you to create and publish engaging content that resonates with your audience, enhancing your brand's visibility and appeal. The data hub unifies and manages customer data, providing you with a holistic view of your clients and enabling informed decision-making. Additionally, the commerce hub handles payments and subscriptions, streamlining your sales processes and ensuring a hassle-free transaction experience for your clients.

Integrations

Integrations include Gmail, Google Calendar, Outlook, Zoom, Slack, Microsoft Teams, Aircall, Mailchimp, Shopify, Zapier, Google Ads, and Facebook Ads.

Less Annoying CRM is a simple client management tool designed for small teams. It helps manage contacts, track leads, and organize tasks in a user-friendly way.

Why I picked Less Annoying CRM: Less Annoying CRM is designed with simplicity in mind, making it easy for you and your team to learn and use without needing a lot of training. You can manage contacts, schedule tasks, and keep notes all in one place. The platform also offers team permissions, so each user sees only what they need. This helps small teams stay organized without getting overwhelmed.

Standout Features & Integrations:

Features include easy contact management with a simple interface that lets you track all your leads and clients. You can customize your pipeline to fit your sales process, helping you stay organized. The calendar integration also allows you to sync tasks and appointments, keeping your schedule in one place.

Integrations include Mailchimp, Google Calendar, Outlook Calendar, Zapier, Simplii, JustCall, Calendly, Google Contacts, Nusii, and Crankwheel.

Salesforce CRM is a powerful tool designed to help businesses manage their customer relationships effectively. It provides a centralized platform for tracking interactions, managing data, and facilitating communication with clients.

Why I Picked

One of the reasons I picked Salesforce CRM is its robust contact management capabilities. You can easily access comprehensive client profiles, which include communication history and key insights. This feature helps you understand your customers better and tailor your interactions to meet their needs. Another standout aspect is the automation of tasks and workflows. By automating routine processes, you can focus more on important client interactions and less on administrative duties.

Why I Picked

Salesforce CRM also excels in lead management, enabling you to track and nurture leads throughout their lifecycle. This ensures no opportunity is missed, and you can convert more leads into loyal customers. Additionally, the platform offers advanced analytics and reporting tools. These features provide valuable insights into customer behavior and sales performance, helping you make informed decisions.

Standout Features - Descriptive Format

Features include advanced analytics and reporting tools that give you insights into customer behavior and sales performance. The platform also offers customizable dashboards, allowing you to tailor the interface to your business needs. Furthermore, Salesforce CRM's robust lead management system ensures that you can track and nurture leads effectively.

Integrations

Integrations include Weflow, ZoomInfo, Salesloft, SPOTIO, LinkedIn Sales Navigator, ActiveCampaign, Outfunnel, Demandbase, Totango, Gainsight, Freshdesk, and Asana.

Zoho CRM is a versatile tool designed to help you manage your client relationships more effectively. It offers a range of features aimed at enhancing your sales process and improving customer engagement.

Why I Picked

One of the standout features of Zoho CRM is its sales force automation, which allows your team to focus on building relationships rather than getting bogged down by administrative tasks. This feature helps in managing leads, contacts, and accounts, ensuring that you never miss an opportunity to connect with a potential client. Additionally, Zoho CRM's process management capabilities allow you to create customized workflows that align with your specific business needs, making it easier to manage your team's activities and improve overall productivity.

Another reason I picked Zoho CRM is its robust AI tools, which provide insights through data enrichment and forecasting. These tools help your team make informed decisions by analyzing customer data and predicting future trends. The customization options are also noteworthy, as they allow you to tailor the CRM to fit your business's unique requirements, ensuring a personalized experience for both your team and your clients.

Standout Features - Descriptive Format

Features include lead management, which helps you capture and nurture leads through the sales pipeline, ensuring that no potential client is overlooked. Zoho CRM also offers business intelligence tools that provide valuable insights into your sales performance, helping your team make data-driven decisions. Additionally, the platform provides a range of developer tools, allowing you to create custom applications and integrations that enhance your existing workflows.

Integrations

Integrations include Bigin, CRM Plus, Desk, SalesIQ, RouteIQ, POS, Campaigns, Social, Survey, PageSense, Marketing Automation, and Thrive.

monday.com is a project management software that helps you manage tasks, projects, and workflows all in one place. It's designed to be flexible and customizable, making it suitable for various industries and team sizes.

Why I Picked

I picked monday.com as a good client management software because of its task assignment feature that allows you to easily delegate tasks and keep track of who's doing what. This is essential for managing client projects and ensuring that deadlines are met. Additionally, the project tracking feature provides a clear overview of all ongoing projects, making it easier for you to monitor progress and make informed decisions.

Another reason I chose monday.com is its customizable workflows, which let you tailor the platform to fit your specific client management needs. You can create unique workflows for different clients or projects, ensuring that your team follows the right processes. This flexibility is crucial for adapting to the diverse requirements of different clients and industries.

Standout Features - Descriptive Format

Features include automation of routine tasks, which can save you time and increase productivity by reducing manual work. The platform also supports collaboration tools that encourage teamwork and improve communication within your team. With its ability to accommodate various project types, monday.com is versatile enough to handle the unique challenges of client management.

Integrations

Integrations include Slack, Gmail, Microsoft Teams, GitLab, Mailchimp, Excel, Outlook, DocuSign, Google Drive, Trello, Zoom, and Salesforce.