20 Best Enterprise Process Automation Software Reviewed In 2024
10 Best Enterprise Process Automation Software Shortlist
Here's my pick of the 10 best software from the 20 tools reviewed.
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Enterprise process automation software is a valuable asset for large companies seeking to streamline their operations. With the right software, you’ll speed up and standardize key business processes to ensure things run smoothly and efficiently. But finding the right process automation tool can be a challenge, especially with so many options available.
Using my experience in project management software, I tested and compared several of the top enterprise process automation software available. From there, I compiled my results into in-depth reviews to help businesses find the best software for their unique needs. Whether you’re new to automation or well-versed in the ins and outs, I’m confident that you’ll discover the right enterprise process automation software for your business in the list below.
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Best Enterprise Process Automation Software Summary
| Tools | Price | |
|---|---|---|
| Zapier | From $20/month | Website |
| UiPath | From $420/month | Website |
| Nintex | Pricing upon request | Website |
| SAP Signavio | Pricing upon request | Website |
| Pega | Pricing upon request | Website |
| Bizagi | Pricing upon request | Website |
| Camunda | From $110/month (billed annually) | Website |
| Automation Anywhere | Pricing upon request | Website |
| Process Runner | Pricing upon request | Website |
| Tungsten Automation | Pricing upon request | Website |
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Compare SoftwareHow To Choose Enterprise Process Automation Software
As you work through your own unique software selection process, keep the following points in mind:
- Understand Your Business Needs: Before selecting an automation tool, clearly define your business goals and objectives around business process management. Identify the specific manual processes you want to automate and the outcomes you want to achieve. For example, if your goal is to improve your customer experience, you might look for software with customer interaction tracking and automated response features.
- Ease of Use: Consider how many people at your business will be using the platform and how accessible it will be to various users. You might seek out a no-code automation tool with a friendly drag-and-drop interface if you don’t have a team of developers who will set up and manage your business process automations.
- Integrations: Look at the native integrations available from the software and whether it will connect with your existing tech ecosystem. Many enterprise automation solutions will have several integrations with popular CRM, ERP, and communication platforms and other core tools. However, many also have an API that requires custom setup, so consider whether that will work or if you need a plug-and-play solution.
- Scalability: Any enterprise automation platform should be able to handle complex processes, high workloads, a large user base, and growing data volumes. That said, if you’re still a growing business you might be seeking a solution that will meet the needs of your team members now, and still scale with you as you grow.
- Security and Compliance: Automation often involves handling sensitive data and critical business processes. Prioritize security when selecting a solution by looking for features like data encryption, user access controls, and audit trails. Ensure the automation solution complies with industry regulations and data protection standards like HIPAA or GDPR.
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ClickUp
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.7 -
Wrike
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.2 -
Hub Planner
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.2
Best Enterprise Process Automation Software Reviews
Here are my in-depth analyses and overviews of each enterprise process automation software. I will walk you through the pros and cons of each tool, their features, and their best use cases.
Zapier is a popular automation platform known for its ability to integrate various applications without requiring coding skills, making it accessible for users of all technical levels. It streamlines workflows by automating repetitive tasks, allowing users to focus on more strategic activities.
Why I picked Zapier: I chose Zapier for this list because of its ability to integrate a vast number of applications without requiring any coding skills. This makes it stand out from other enterprise process automation software by democratizing automation and making it accessible to a broader audience. I believe Zapier is best for no-code app integrations because it supports over 7,000 apps, allowing users to create complex workflows effortlessly.
Standout Features & Integrations:
Features include a user-friendly interface that allows for the creation of automated workflows (Zaps) with triggers and actions, a comprehensive library of pre-built templates, and advanced features like AI automation and enterprise-grade security.
Integrations include Salesforce, HubSpot, Slack, OpenAI, Microsoft Dynamics CRM, Microsoft Teams, Zendesk, Jira Software Cloud, Marketo, and Mailchimp.
Pros and cons
Pros:
- User-friendly interface
- Extensive app integrations
- No coding required
Cons:
- Learning curve for complex setups
- Dependent on app APIs
UiPath is a leading automation platform that specializes in robotic process automation (RPA) to streamline business operations by automating repetitive tasks and enhancing productivity. It provides a comprehensive suite of tools to automate end-to-end business processes, enabling organizations to accelerate their digital transformation initiatives.
Why I picked UiPath: UiPath stands out for its robust capabilities in supporting digital transformation across enterprises by offering a scalable, AI-driven automation platform. Its AI-powered process mining and user-friendly interface empower both technical and non-technical users to automate complex workflows. This enables businesses to rapidly adapt to changing market demands and drive operational efficiency at scale.
Standout Features & Integrations:
Features include process mining, task mining, and communications mining, which help identify high-ROI opportunities for automation. The platform also offers low-code development, intelligent document processing, and real-time analytics to optimize operations.
Integrations include Amazon Web Services (AWS), Microsoft, Google Cloud, SAP, Salesforce, Oracle, ServiceNow, Workday, and Slack.
Pros and cons
Pros:
- Real-time analytics
- Low-code development
- Comprehensive AI tools
Cons:
- Steep learning curve
- Complex setup
Nintex is a comprehensive process management and automation platform designed to streamline and optimize business operations. It offers tools for workflow automation, document generation, and robotic process automation (RPA), allowing organizations to automate repetitive tasks, improve process efficiency, and ensure compliance across various departments.
Why I picked Nintex: Nintex stands out for its powerful robotic process automation (RPA) capabilities, which enable businesses to automate complex, multi-step processes with ease. The platform’s drag-and-drop RPA design and intelligent automation tools reduce manual efforts and enhance accuracy. These functionalities make Nintex a top choice for organizations looking to drive digital transformation through process automation.
Standout Features & Integrations:
Features include process identification, workflow automation, and RPA. Nintex's platform allows users to document, map, and manage every process within their organization, automate repetitive tasks, and gain insights through analytics. The platform's cloud-based apps connect people, processes, and data, enhancing overall efficiency.
Integrations include Salesforce, Microsoft SharePoint, Office 365, Google Drive, Dropbox, Box, SAP, Oracle, ServiceNow, and Docusign.
Pros and cons
Pros:
- Good customer support
- Strong analytics capabilities
- Comprehensive feature set
Cons:
- Limited advanced customization
- Learning curve for new users
SAP Signavio is a comprehensive business process transformation suite designed to support business process transformation across various industries. It offers a range of products and solutions for business transformation management, ERP transformation, and continuous improvement.
Why I picked SAP Signavio: I chose SAP Signavio for its robust capabilities in business process transformation. The suite stands out due to its comprehensive approach, integrating process management, process intelligence, and process collaboration tools. This makes it particularly effective for organizations looking to transform their business processes holistically.
Standout Features & Integrations:
Features include a powerful process manager, process intelligence for data-driven insights, and a collaboration hub for team engagement. The suite also offers process governance and journey modeling to ensure compliance and customer-centric process design.
Integrations include SAP ERP, Salesforce, Microsoft Dynamics, ServiceNow, Oracle, Google Workspace, Slack, Jira, and Trello.
Pros and cons
Pros:
- Frequent updates to address functionality issues
- Effective collaboration tools
- Powerful process simulation
Cons:
- No variant process management
- Limited backend connectivity
Pega is a leading enterprise process automation software that offers real-time optimization, AI decisioning, and workflow automation to help organizations streamline their processes and make data-driven decisions. Pega's platform is designed to help businesses personalize engagement, automate customer service, and streamline operations.
Why I picked Pega: The AI-powered decisioning capabilities of Pega are what truly make it unique. Pega's ability to integrate real-time AI decisioning into workflow automation makes it uniquely effective for businesses looking to enhance their decision-making processes. This feature is particularly valuable for organizations that need to make quick, data-driven decisions to stay competitive.
Standout Features & Integrations:
Features include AI-powered decisioning, real-time analytics, and workflow automation. The software also offers low-code development capabilities, making it accessible for users with varying technical skills.
Integrations include Salesforce, Microsoft Dynamics, SAP, Oracle, Google Cloud, AWS, IBM Watson, ServiceNow, MuleSoft, and Twilio.
Pros and cons
Pros:
- Comprehensive workflow automation
- Low-code development
- Real-time AI decisioning
Cons:
- Steep learning curve for new users
- Pricing is not transparent
Bizagi is a leading enterprise process automation software that offers a low-code platform for building modern apps. It is best for low-code process automation because it enables users to create robust enterprise applications with minimal coding, accelerating development and deployment.
Why I picked Bizagi: I chose Bizagi for this list because of its strong focus on low-code development. Its intuitive visual development interface promotes collaboration between business and IT teams, making it easier to meet business requirements quickly. I believe Bizagi is best for low-code process automation due to its ability to streamline app development and reduce reliance on extensive coding.
Standout Features & Integrations:
Features include a low-code interface that simplifies app development, AI-powered automation for enhanced business productivity, and end-to-end process orchestration for comprehensive visibility and control over operations.
Integrations include SAP, Salesforce, Microsoft Dynamics, SharePoint, Oracle, Google Drive, Dropbox, Box, ServiceNow, and Jira.
Pros and cons
Pros:
- End-to-end orchestration
- AI-powered automation
- Low-code development
Cons:
- Requires initial setup time
- Limited offline capabilities
Camunda is a comprehensive process automation platform designed for end-to-end process orchestration. It excels in orchestrating complex workflows across various systems and applications.
Why I picked Camunda: This platform earned its spot on my list because of its focus on end-to-end process orchestration. This focus allows businesses to seamlessly integrate and manage workflows across various systems and applications. Camunda’s BPMN-based workflow automation and powerful process analytics ensure comprehensive control and optimization of business processes.
Standout Features & Integrations:
Features include an advanced workflow engine, process design and modeling tools, and robust automation capabilities. Camunda's platform supports human workflows, decision intelligence, and process monitoring, making it a versatile tool for various automation needs.
Integrations include SAP, Salesforce, Microsoft Dynamics, AWS, Google Cloud, Azure, Slack, Jira, ServiceNow, and GitHub.
Pros and cons
Pros:
- Extensive integration options
- Robust process modeling tools
- Advanced workflow engine
Cons:
- Limited out-of-the-box templates
- Requires technical expertise
Automation Anywhere is a leading platform for Robotic Process Automation (RPA) that allows businesses to automate repetitive tasks and streamline operations. It enables organizations to build, deploy, and manage artificial intelligence (AI) bots that can execute business processes with higher accuracy and speed.
Why I picked Automation Anywhere: Automation Anywhere stands out for its advanced capability to create custom AI-powered automation agents, enabling businesses to tailor their automation solutions to specific needs. The platform’s AI-driven decision-making, intelligent document processing, and user-friendly bot-building interface allow organizations to build highly customized and intelligent automation workflows.
Standout Features & Integrations:
Features include AI Agent Studio for building custom AI agents, Automator AI for accelerating the automation lifecycle, and a cloud-native platform that supports scalability and security. The platform also offers process discovery tools to identify the best automation opportunities and a bot store for pre-built automation solutions.
Integrations include ChatGPT, Workday, Google Cloud, Amazon Web Services, Salesforce, Genesys, Microsoft Teams, SAP, Oracle, and ServiceNow.
Pros and cons
Pros:
- User-friendly bot creation
- Scalable cloud-native platform
- Responsive and knowledgeable customer support
Cons:
- Requires technical expertise for advanced features
- Complex installation process
Process Runner is an enterprise process automation software designed for SAP environments, enabling users to automate data uploads and transactions directly within SAP systems. It allows users to create scripts and workflows that interact with SAP modules, streamlining data entry, updates, and reporting without extensive programming knowledge.
Why I picked Process Runner: I chose Process Runner for its unique ability to integrate SAP data automation directly with Microsoft Excel, which sets it apart from other enterprise process automation tools. This integration simplifies complex SAP data tasks, making it accessible for users without extensive technical knowledge. I believe it is the best for SAP data automation due to its no-code approach and robust data management capabilities.
Standout Features & Integrations:
Features include no-code transaction automation, robust data management, and flexible workflow features that streamline SAP data processes. These features make working in any business process faster and easier.
Integrations include SAP, SAP Business Warehouse (BW), SAP ERP, SAP ERP Central Component (ECC), SAP S/4HANA, Microsoft Excel, Oracle, Microsoft Dynamics, JD Edwards, and PeopleSoft.
Pros and cons
Pros:
- Flexible workflow features
- Robust data management
- No-code transaction automation
Cons:
- Limited to SAP environments
- Pricing is not transparent
Tungsten Automation is a global provider of AI-powered invoicing workflow automation solutions. It specializes in intelligent automation, e-invoicing network solutions, and comprehensive guides on the evolving landscape of accounts payable.
Why I picked Tungsten Automation: I chose Tungsten Automation for its robust AI-powered invoice automation capabilities. Its focus on automating slow, manual financial processes enables more nimble information exchange, and ensures unmatched speed, accuracy, and compliance. Its rebranding from Kofax to Tungsten Automation reflects its growth and expanded capabilities, making it a reliable choice for businesses looking to enhance their accounts payable processes.
Standout Features & Integrations:
Features include AI-powered invoice automation, which simplifies accounts payable through integrated capture and e-invoicing network solutions. This results in significant operational efficiency gains, improved accuracy, and compliance.
Integrations include SAP, Oracle, Microsoft Dynamics, QuickBooks, Xero, Sage, NetSuite, FreshBooks, Zoho Books, and Wave.
Pros and cons
Pros:
- Integrates well with ERP systems
- High accuracy and compliance
- Strong data extraction features
Cons:
- Primarily focused on accounts payable
- Limited browser compatibility
Other Enterprise Process Automation Software
Below is a list of additional enterprise process automation software that I shortlisted. While they didn’t make the top 10, they’re still valuable and worth further research.
- IBM Cloud Pak for Business Automation
Best for AI analytics and insights
- Lucidchart
Best for intelligent diagramming
- Studio Creatio
Best for highly customizable process automation
- Asana
Best for task management and team coordination
- Process Street
Best for creating and managing checklists
- ProcessMaker
Best for workflow automation and BPM
- Wrike
Best for real-time project visibility
- Pipefy
Best for customizable workflows
- Blue Prism
Best for scalable robotic process automation
- monday.com
Best for team collaboration and project tracking
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Enterprise Process Automation Software Selection Criteria
The criteria for choosing an enterprise process automation software should directly address buyer needs and common pain points, ensuring that the software serves its intended purpose effectively. As an expert who has personally tried and researched these tools, here are the requirements I use when evaluating software:
Core Functionality (25% of total weighting score):
- Workflow automation
- Data integration
- Reporting and analytics
- User management
- Scalability
Additional Standout Features (25% of total weighting score):
- AI and machine learning capabilities
- Customizable dashboards
- Mobile accessibility
- Advanced security features
- Integration with emerging technologies
Usability (10% of total weighting score):
- Intuitive interface
- Drag-and-drop functionality
- Customizable templates
- Responsive design
- Feedback mechanisms
Onboarding (10% of total weighting score):
- Training videos
- Interactive product tours
- Templates
- Chatbots and webinars
- Onboarding assistance
Customer Support (10% of total weighting score):
- 24/7 availability
- Multi-channel support
- Dedicated account managers
- Knowledge base
- Response time
Value For Money (10% of total weighting score):
- Transparent pricing
- Flexible plans
- Free trials
- Bundled features
- Feature-value balance
Customer Reviews (10% of total weighting score):
- User satisfaction
- Feature effectiveness
- Support quality
- Ease of use
- Reliability
Trends For Enterprise Process Automation Software
Here are some trends I’ve noticed for enterprise process automation technology, plus what they might mean for the future. I sourced countless product updates, press releases, and release logs to tease out the most important insights.
- AI-Driven Automation: AI-driven automation is gaining traction. It allows for more intelligent decision-making and predictive analytics. This trend is important because it reduces human error and increases efficiency.
- Low-Code Platforms: Low-code platforms have become more popular. They enable users to create applications with minimal coding knowledge. This democratizes software development and speeds up deployment times.
- Hyper Automation: This involves the use of multiple technologies to automate complex business processes. It integrates AI, machine learning, and robotic process automation. This trend is significant as it aims to automate every possible task within an organization.
What Is Enterprise Process Automation Software?
Enterprise process automation software automates complex business processes across an organization, streamlining operations, reducing manual effort, and improving efficiency. It is commonly used by operations managers, IT departments, and business analysts to automate repetitive tasks and integrate various business systems.
Key components include workflow automation, data integration, and analytics. Workflow automation defines and manages business processes, data integration ensures seamless data flow between systems, and analytics provide insights into process performance and areas for improvement.
Features Of Enterprise Process Automation Software
Choosing the right enterprise process automation software is essential for streamlining your operations and ensuring consistency. When selecting an enterprise process automation software, consider several key features that can significantly impact business success, such as:
- No Code & Low Code Development: This feature allows users with limited programming skills to create and customize processes through drag-and-drop rule-based modeling. It enables non-technical staff to automate workflows without needing extensive coding knowledge.
- Workflow Management: Robust workflow management capabilities enable the creation of digital forms, comprehensive reporting and analysis, data and IT system linkage, and dynamic task assignment. This ensures that all business processes are streamlined and efficiently managed, and alleviates manual tasks.
- Document Processing: The software should allow you to link documents to your processes, automate document routing, speed approvals with electronic signatures, and provide versioning and archiving. This feature is important for maintaining organized and easily accessible documentation.
- End-to-End Automation & Orchestration: Comprehensive automation and orchestration of processes from start to finish, including the seamless integration of both human and system-based tasks, are essential for maximizing operational efficiency.
- API Integration: Application programming interfaces (APIs) enable seamless interaction with external applications and systems, centralizing data in one place and consolidating processes. This feature is vital for ensuring that the software can integrate with existing systems.
- Robotic Process Automation (RPA): Robotic Process Automation (RPA) is critical for efficiently automating repetitive tasks. This feature allows the software to incorporate RPA bots into the automation environment, enhancing productivity.
- Security Features: Robust security measures, including data encryption, access controls, and compliance certifications, are essential for protecting sensitive information and ensuring regulatory compliance.
- Real-Time Analytics: The ability to provide real-time analytics and reporting capabilities helps track process performance, identify bottlenecks, and make data-driven decisions. This feature is crucial for continuous improvement and strategic planning.
- Customizable Automation Workflows: The software should offer customizable automation workflows with triggers, actions, and conditional logic to automate complex business processes. This flexibility allows businesses to tailor the software to their specific needs.
- Integration with Third-Party Applications: Smooth integration with third-party applications and services, such as CRM, ERP, and other enterprise systems, is important for creating a unified and efficient workflow across the organization.
Benefits Of Enterprise Process Automation Software
Here are some of the benefits you can expect from implementing an enterprise-grade process automation system:
- Increased Efficiency: Automating routine tasks reduces the time and effort required to complete them, allowing employees to focus on more strategic activities.
- Cost Savings: By minimizing manual labor and reducing errors, automation software helps organizations save on operational costs and improve their bottom line.
- Improved Accuracy: Automation ensures that tasks are performed consistently and accurately, reducing the risk of human error and enhancing data integrity.
- Enhanced Compliance: The software can be programmed to adhere to regulatory requirements, ensuring that all processes comply with industry standards and legal mandates.
- Scalability: As businesses grow, automation software can easily scale to handle increased workloads without the need for significant additional resources.
Costs & Pricing Of Enterprise Process Automation Software
Selecting enterprise process automation software requires an understanding of the various pricing models and plans available. These tools can reduce manual workloads and standardize your business operations, but costs vary based on features and organization size. The table below summarizes common plans, their average prices, and typical features.
Plan Comparison Table for Enterprise Process Automation Software
| Plan Type | Average Price | Common Feature |
| Free Plan | $0 | Basic automation tools, limited integrations, community support |
| Personal Plan | $25 - $50/month | Unlimited individual automation runs, prebuilt integrations, basic analytics |
| Business Plan | $100 - $500/month | Advanced automation tools, multi-user support, enhanced security, priority support |
| Enterprise Plan | $1,000+/month | Custom integrations, dedicated support, advanced analytics, enterprise-grade security |
Enterprise Process Automation Software FAQs
Here are some of the commonly asked questions about enterprise process automation:
How do I integrate enterprise process automation software with existing systems?
Integrating enterprise process automation software with existing systems typically involves using APIs (Application Programming Interfaces) to enable communication between different software applications. Most enterprise process automation tools offer robust API documentation and support to facilitate this integration. Additionally, some platforms provide pre-built connectors for popular enterprise systems like ERP, CRM, and HRM software, which can simplify the integration process.
How can I measure the ROI of enterprise process automation?
To measure the ROI of enterprise process automation, track KPIs such as time savings, cost reductions, error reductions, productivity gains, and customer satisfaction improvements. These metrics provide a clear view of the efficiency and effectiveness of the automation efforts.
What are the common challenges in implementing enterprise process automation?
Common challenges include employee resistance to changes in established workflows, the complexity of automating intricate processes, and poor data quality that can hinder automation effectiveness. Additionally, integrating with legacy systems can be difficult, and automated processes require ongoing maintenance and updates.
How do I ensure compliance with regulations when using enterprise process automation software?
To ensure compliance with regulations, stay informed about relevant requirements and implement audit trails to document automated processes. Ensure data security measures are in place, conduct regular compliance audits, and train employees on best practices.
What are the best practices for maintaining enterprise process automation software?
Ensure the software is regularly updated with the latest patches and versions, and continuously monitor automated processes for performance and issues. Maintain thorough documentation of workflows, provide ongoing employee training, and establish a feedback loop to gather user input and make necessary adjustments.
How do I handle exceptions and errors in automated processes?
Implement robust error handling mechanisms and set up alerts to notify personnel of issues, allowing for manual intervention when necessary. Conduct root cause analysis to address underlying problems and continuously improve automated processes based on feedback and error analysis.
How does enterprise process automation software handle data security?
Most enterprise process automation software solutions offer robust security features such as encryption, role-based access controls, and compliance with industry standards like GDPR and HIPAA to protect sensitive information. Additionally, they provide comprehensive audit trails and regular security updates to ensure ongoing data protection and compliance.
Does the software support real-time data processing?
Yes, many enterprise process automation tools support real-time data processing and analytics, providing up-to-date insights and reporting. These tools enable businesses to monitor workflows and performance metrics as they happen, allowing for immediate adjustments and more informed decision-making. This real-time capability ensures that organizations can respond swiftly to changes and maintain optimal efficiency in their operations.
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