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Handling documents should be straightforward. Your team needs a clear process for approvals, version control, and collaboration—without the delays or confusion that come with manual tracking.

Document workflow software is designed to keep everything moving. It ensures documents reach the right people at the right time, tracks progress automatically, and reduces unnecessary back-and-forth.

In this article, I’ve reviewed the best document workflow software on the market to help you find the right fit. My list highlights tools that improve efficiency, keep files organized, and make document management easier for your team. Here, you can review your options and choose the best software for your team.

Compare Specs Side-By-Side

Here is a table where you can compare all the tools we just covered in the overviews.

Best Document Workflow Software Reviews

Below you can find a detailed overview of each of the best document workflow software that made it onto my shortlist. I’ve outlined their best use case, standout features, and pros and cons. I also added a screenshot of each platform’s interface to give you a sense of what to expect.

Best for structured workflow tools

  • Free demo available
  • Pricing upon request
Visit Website
Rating: 4.8/5

Document360 is a knowledge base platform with workflow automation features designed to help teams create, organize, and manage documentation. It supports a range of use cases, from internal process docs to customer-facing help centers, with robust controls for roles, approvals, and publishing.

Why I Picked Document360: I picked Document360 because it combines intuitive knowledge management with structured workflow tools, making it easy to manage complex documentation projects. Its custom workflow builder helps teams set up approval processes and tailor collaboration across departments. I also liked the AI-assisted search, embedded help widgets, and analytics that give insights into what users are reading—and what content might need refinement.

Document360 Standout Features and Integrations:

Standout features include a custom workflow builder, glossary management, role-based access, embedded help centers, decision tree builder, and analytics with SEO optimization tools.

Integrations include Zendesk, Freshdesk, Intercom, Drift, Slack, GitHub, Make, Salesforce, and Microsoft Teams.

Pros and Cons

Pros:

  • Provides robust version control with audit trails
  • Offers powerful reporting and analytics
  • Smart file management features

Cons:

  • Most integrations are only available on higher-tier plans
  • Can be pricey for teams on a budget

New Product Updates from Document360

Document360 Expands Translation, Portal Visibility, and Analytics Enhancements
Document360 translates folder and index category titles across languages.
February 19 2026
Document360 Expands Translation, Portal Visibility, and Analytics Enhancements

Document360 introduces improved category title translation, lifecycle-based account champion visibility in the portal, and clearer analytics labeling. These updates enhance multilingual consistency, improve user guidance, and refine reporting accuracy. For more information, visit Document360's official site.

Best for intelligent document templates

  • Free demo available
  • Pricing upon request
Visit Website
Rating: 4.3/5

HotDocs is a document automation software solution designed to simplify the creation of complex, customized documents. It's often used in legal, financial, and governmental sectors to automate the production of various documents such as contracts, court forms, loan applications, and sales proposals. 

Why I picked HotDocs: HotDocs excels in automating complex document assembly processes. This includes the ability to generate expanding tables and conditional text areas and perform sophisticated calculations within documents. These dynamic elements ensure that documents are not only accurate but also tailored to specific needs without requiring extensive manual adjustments. 

HotDocs Standout Features and Integrations

Standout features include conditional logic, which helps users create dynamic documents by incorporating if/then statements. It also provides audit trails and workflow automation for repetitive tasks such as document review, approval, and filing.

Integrations include Salesforce, Microsoft Dynamics, Sage, Microsoft 365, Microsoft Word, Tabs3, CARET Legal, Actionstep, Amicus Attorney, and AbacusLaw.

Pros and Cons

Pros:

  • Customizable templates
  • Robust document automation capabilities
  • Good for end-to-end document management

Cons:

  • Can be challenging to learn how to create templates
  • Can be pricey for smaller businesses

Best for advanced OCR capabilities

  • Free demo available
  • Pricing upon request
Visit Website
Rating: 5/5

Klippa DocHorizon is an AI-powered document workflow software designed to automate your document processing tasks.

Why I picked Klippa DocHorizon: I chose Klippa DocHorizon for its advanced OCR capabilities that accurately extract data from diverse documents, including invoices, receipts, and identity documents. Additionally, its document conversion functionality allows you to transform documents into formats like CSV, XML, JSON, or PDF, ensuring compatibility with your existing systems. It also has a document classification feature, which automatically categorizes documents based on specific data fields.

Klippa DocHorizon Standout Features and Integrations

Standout features include document verification to detect fraudulent documents, identity verification through AI algorithms, and a workflow builder that lets you create and manage document processing workflows tailored to your needs. These features work together to enhance your document management processes.

Integrations include Gmail, Google Drive, Outlook, OneDrive, Sharepoint, Oracle Netsuite, Xero, Dropbox, Quickbooks, and Zoho.

Pros and Cons

Pros:

  • Supports multiple document formats for conversion
  • Automated document classification
  • Fraud detection capabilities

Cons:

  • Documentation around the API could be improved
  • Limited customization options for specific workflows

Best for document collaboration

  • Free plan available
  • From $19.50/month (billed annually)
Visit Website
Rating: 4.7/5

Jotform Enterprise is a SaaS product that's all about managing your document workflows. It's designed for businesses of all sizes, but I think it's particularly useful for larger organizations that have a lot of moving parts and need to keep track of a ton of documents.

Why I picked Jotform Enterprise: I was looking for a tool that could handle complex document workflows and Jotform Enterprise seemed to fit the bill. It's not just about creating forms, it's about managing the entire lifecycle of a document, from creation to approval and everything in between. It's a comprehensive solution that's designed to make managing documents easier and more efficient.

Jotform Enterprise Standout Features and Integrations

Standout features include the robust customization options. You can tailor your forms to fit your specific needs, whether that's adding conditional logic, incorporating e-signatures, or setting up automated email responses. Another standout feature is the advanced user management. You can easily control who has access to what, which is a big deal when you're dealing with sensitive documents.

Integrations include Google Drive, Google Sheets, Slack, Dropbox, PayPal, Stripe, Salesforce, Mailchimp, and Airtable. It also can integrate with Zapier to automate workflows and connect JotForm with over 1,000 other apps and services but this requires a Zapier account and may incur additional costs.

Pros and Cons

Pros:

  • Dedicated support and account management
  • Scalability and API access
  • Customization and white-labeling

Cons:

  • Limited offline functionality
  • Learning curve for complex features

Best for AI-driven document automation

  • Free trial available + free demo
  • Pricing upon request
Visit Website
Rating: 4.9/5

Nanonets is an AI-driven platform designed to automate document processing and data extraction workflows, particularly benefiting industries such as finance, healthcare, and logistics. 

Why I picked Nanonets: It uses AI to automate complex document processes, such as data capture for invoices and purchase orders. This automation extends to workflows for accounts payable, financial reconciliation, and claims processing in the insurance sector. By utilizing machine learning and Optical Character Recognition (OCR) technology, Nanonets efficiently handles unstructured data, ensuring even the most intricate tasks are managed with precision. This is accompanied by human-in-the-loop AI workflows, which allow you to incorporate human oversight into automated processes where necessary.

Nanonets Standout Features and Integrations

Standout features include insights extraction from unstructured data, GDPR, SOC 2, and HIPAA compliance, and a no-code platform to provide more accessibility to a range of users.

Integrations include Quickbooks, Salesforce, Google Sheets, Dropbox, and Zapier.

Pros and Cons

Pros:

  • Simple API for easy integration
  • Compatible with multiple programming languages
  • Data extraction features

Cons:

  • May not be suitable for more extensive machine learning projects with very large datasets
  • Compared to more advanced tools, Nanonets offers fewer customization options

Best for contract management and e-signature

  • Free plan available
  • From $10/user/month
Visit Website
Rating: 4.5/5

DocuSign is a company that offers various document management products including e-signature software and contract lifecycle management (CLM) software.

Why I picked DocuSign: A simple one-person plan can help sole proprietors manage their business contracts and sign documents digitally. Meanwhile, an enterprise-level plan can be customized to meet your unique business needs and provide you with 24/7 live support. The software is flexible and suitable for virtually any business size in any industry. It can support your customer, employee, legal, and partnership contract processes. Users can create and store templates for future use, auto-populate fields with data from their CRM or other sources, and set reminders for actions needed.

DocuSign Standout Features and Integrations

Standout features include the ability to manage documents in 14 different languages and facilitate e-signatures in 44 different languages. This is a helpful tool for businesses operating globally or in multilingual areas. Various field types are available for forms, including drop-down selections, approve/decline fields, and drawing fields.

Integrations include Google Workspace, Microsoft Suite, SAP, Oracle, Salesforce, Zoom, Workday, Stripe, Apple, and hundreds more.

Pros and Cons

Pros:

  • Ability to create and store templates
  • Friendly and easy-to-learn user interface
  • Flexible to suit the needs of various industries and company sizes

Cons:

  • Limited customizability
  • Rules and routing can’t be saved as part of a template

Best for field data collection

  • Free demo available
  • From $20/user/month
Visit Website
Rating: 4.8/5

Fluix is a no-code document management and workflow automation platform. It can be used by various types of field teams for data collection and form processing purposes. 

Why I picked Fluix: Building forms is simplified by the software’s drag-and-drop interface, so you can create various types of documents to collect data from customers, clients, and partners in the field. It’s a suitable solution for teams performing various types of inspections, field sales teams, and other field service providers. You can have documents signed, add images with geotags, and add annotations to files on the go. Once you’ve collected your data, you can build workflows for your various business processes in the system, and automate repetitive tasks.

Fluix Standout Features and Integrations

Standout features include dynamic values that can be implemented in forms, which can then be used to customize your follow-up workflows. The workflow builder also allows for conditional logic, so you can connect specific rules based on specific values entered in forms. Ready-made and custom templates are also available on the platform, helping you speed up your form creation process.

Integrations include PowerBI, Tableau, Airtable, Smartsheet, Microsoft 365, Dropbox, Google Drive, Trello, monday.com, Asana, Salesforce, Pipedrive, NetSuite, and Slack, among others. Zapier, Integromat, and Automate can all be used to build additional custom integrations.

Pros and Cons

Pros:

  • Form building, data collection, and workflow automation in one
  • Easy to learn, drag-and-drop interface
  • Can be used from any device

Cons:

  • Some feature discrepancies between the mobile and desktop app
  • Some features come as paid add-ons

Best cloud-based or on-premise storage

  • Free demo available
  • From $7500 (billed annually)
Visit Website
Rating: 4.6/5

FileHold is a document management system that provides both cloud-based and on-premise storage solutions for your business files. It can support your document scanning, records management, and review and approval workflows.

Why I picked FileHold: Whether you’re looking to outsource your file storage to the cloud or keep it within your control, you can use the software for your document management needs. The software has version controls and user roles for access management and security. You can tag documents and capture metadata for easier search and file management. A calendar view is also available to see where various documents are in their lifecycle, and alert stakeholders when action needs to be taken on documents.

FileHold Standout Features and Integrations

Standout features include language localization of the software, which allows businesses operating in other languages to customize the platform to their needs. Custom branding can also be deployed to match the system to look and feel more like a part of your business. Several add-on features can also be purchased, like guest accounts, multiple document repositories, and custom naming sequence numbering.

Integrations include Adobe Acrobat, DocuSign, Kodak Alaris, Kofax Capture, Microsoft Dynamics, Microsoft Office, QuickBooks, SAP, Sage, and Salesforce, among others. An API is also available to configure additional integrations.

Pros and Cons

Pros:

  • Consulting services are also available from the company
  • Web-based training hub accessible to all users
  • Trial, financing, pay-per-use, and partnership purchase options

Cons:

  • Limited workflow customization
  • Robust system, comes with a learning curve

Best with professional services available

  • Free demo available
  • Pricing upon request
Visit Website
Rating: 4.2/5

OpenText provides a wide array of software tools for business, including Document Centric Workflow, a cloud-based document management and workflow automation platform.

Why I picked OpenText: Straightforward yet powerful, this software provides both cloud-based document management as well as workflow and approval management capabilities. Users can send files for review or approval directly from the document record, adding any contextual notes before assigning them to a designated stakeholder. Due dates can also be set, ensuring teams stick to their timelines on whatever type of document they’re working on. File access can be managed based on the document, field, template, index level, or application.

OpenText Standout Features and Integrations

Standout features include professional consulting services provided by the company. Small businesses or organizations with limited resources may benefit from outsourcing your document management strategy or aspects of your process. The company’s team of experts can help you implement their solution and ensure compliance with relevant laws and regulations.

Integrations are not currently listed by the software provider.

Pros and Cons

Pros:

  • Product training available
  • Deployment support available
  • Consulting services are also available

Cons:

  • One of many software provided by the company (not specialized)
  • May be too simplistic for some use cases

Best for a simple interface

  • 14-day free trial + free plan + free demo available
  • From $19/user/month (billed annually)
Visit Website
Rating: 4.5/5

PandaDoc is a user-friendly document management software with workflow automation tools to help you speed up your processes. Its simple and straightforward interface make it an easy solution for users of all technical abilities.

Why I picked PandaDoc: Even though it stands out for its simplicity, this software still packs a punch in terms of features and functionality. Users can use the system’s library of templates to create contracts, proposals, forms, and other documents, or create their own custom templates. Roles with set permissions can be set up in the system, and approval workflows can be established with both internal and external stakeholders. Status notifications keep every team member in the loop on a document’s progress and any actions they need to take.

PandaDoc Standout Features and Integrations

Standout features include real-time collaboration tools like dedicated workspaces and inline commenting on documents. This can be particularly useful for teams working together on proposals, presentations, marketing and sales collateral, and company documents. E-signature is also available in the platform for both desktop and mobile devices.

Integrations include HubSpot, Salesforce, Pipedrive, Zoho, Copper, monday.com, Omniscient, PayPal, Stripe, Square, QuickBooks, Slack, Zoom, Microsoft Teams, Canva, and more. The software’s open API and Zapier can be used to configure additional integrations.

Pros and Cons

Pros:

  • Free plan for e-signatures and payments
  • 24/7 chat and email support with all paid plans
  • Unlimited e-signatures and file sends with all plans

Cons:

  • Some features come as paid add-ons
  • Integrations not included in all plans

Other Document Workflow Software

Here are a few more options that didn’t make the best document workflow software list:

  1. Amazon WorkDocs

    For content syncing

  2. Kofax

    For a modular product selection

  3. Pneumatic Workflow

    For unlimited workflow creation

  4. Applied Innovation

    Advanced analytics capabilities

  5. Document Logistix

    For flexibility

  6. Jotform Workflows

    For no-code workflow automation

  7. Wrike

    For a range of workflows

  8. altaFlow

    For automated document routing

  9. GoodDay

    For document-task integration

  10. DocuWare

    For automating invoicing processes

  11. MasterControl

    For companies in regulated industries

  12. MFiles

    Metadata-driven document management

  13. NetDocuments

    For email management

  14. Arena, a PTC Business

    For complex electronics and medical device companies

  15. OpenKM

    For enterprise content management workflows

  16. Microsoft SharePoint

    For Microsoft users

  17. Meridian

    For engineering teams

  18. docEdge DMS

    For feature-packed document management

  19. Dokkio

    For cross-platform document management

  20. Rubex by eFileCabinet

    For individuals and small businesses

Document Workflow Software Selection Criteria

When selecting the best document workflow software to include on this list, I considered common buyer needs and pain points like reducing approval bottlenecks and ensuring version control. I also used the following framework to keep my evaluation structured and fair:

Core Functionality (25% of total score)
To be considered for inclusion on this list, each solution had to fulfill these common use cases:

  • Automating document approvals
  • Managing version control
  • Tracking document status
  • Assigning tasks and deadlines
  • Storing and organizing files

Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:

  • AI-powered document processing
  • Advanced compliance tracking
  • No-code workflow customization
  • E-signature integration
  • Real-time document collaboration

Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:

  • Navigability of the interface
  • Ease of setting up workflows
  • Customization without coding
  • Clarity of dashboard and reporting tools
  • Mobile accessibility

Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:

  • Availability of interactive product tours
  • Access to training videos and documentation
  • Presence of onboarding templates
  • Guided setup assistance
  • Responsiveness of chatbot or live support during onboarding

Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:

  • Availability of live chat, phone, and email support
  • Response time to customer inquiries
  • Quality of knowledge base and self-help resources
  • Access to dedicated account managers
  • Availability of community forums or user groups

Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:

  • Transparency of pricing
  • Availability of free trials or freemium plans
  • Cost relative to similar tools
  • Scalability of pricing tiers
  • Inclusion of essential features in lower-tier plans

Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:

  • Frequency of complaints about reliability or bugs
  • Praise for ease of use or learning curve
  • Feedback on the quality of customer support
  • Sentiment around pricing fairness
  • Reports on workflow efficiency improvements

How to Choose Document Workflow Software

It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:

FactorWhat to Consider
ScalabilityMake sure the software can grow with your business. Look for solutions that can handle increasing document volume, users, and workflows without performance issues. Cloud-based options often offer flexible scaling.
IntegrationsYour workflow software should connect seamlessly with the tools your team already uses, like CRM, ERP, or cloud storage platforms (Google Drive, Dropbox). API support is a plus for custom connections.
CustomizabilityEvery business has unique workflow needs. Ensure the software allows you to modify templates, create custom approval paths, and adjust permissions to fit your processes.
Ease of UseComplicated software slows adoption. Look for intuitive interfaces, drag-and-drop builders, and minimal training requirements so your team can get up to speed quickly.
BudgetCompare pricing structures—subscription vs. one-time purchase. Factor in costs for additional users, integrations, and premium features to avoid hidden fees.
Security SafeguardsYour documents contain sensitive data. Look for encryption, access controls, audit trails, and compliance with industry standards (e.g., GDPR, HIPAA) to protect your information.
Automation CapabilitiesAutomating approvals, notifications, and document routing saves time. Look for AI-driven features or rule-based automation to minimize manual effort.
Collaboration FeaturesYour team needs real-time editing, version control, and comment tracking. Ensure the software supports simultaneous collaboration without data conflicts.

In my research, I sourced countless product updates, press releases, and release logs from different document workflow software vendors. Here are some of the emerging trends I’m keeping an eye on:

  • AI-Powered Document Processing: More tools are using AI to extract data, recognize patterns, and auto-tag documents. This cuts down on manual data entry and speeds up processing. Some intelligent document processing software tools and process documentation software offer AI-driven document classification and automated approvals.
  • Blockchain for Document Verification: Some platforms are adding blockchain-based audit trails to verify document authenticity. This is especially useful for contracts, legal documents, and compliance-heavy industries where tamper-proof records matter.
  • No-Code Workflow Builders: Vendors are making it easier for teams to build and modify workflows without IT support. Drag-and-drop interfaces let users set up document approvals, routing, and notifications with simple logic-based rules.
  • Embedded E-Signature Capabilities: More document management and collection tools now include built-in e-signature tools instead of relying on third-party integrations with e-signature software. This makes approvals faster and keeps everything in one system without extra costs.
  • Granular Access and Compliance Controls: As data security concerns grow, vendors are adding more precise permission settings, audit logs, and compliance-specific features (e.g., SOC 2, HIPAA, ISO 27001). Some tools also now allow time-limited access or location-based restrictions.

What is document workflow software?

Document workflow software is a tool that helps manage and automate the flow of documents within an organization. It organizes the way documents are created, reviewed, approved, and stored, replacing manual and paper-based processes with digital ones. This software usually includes features for tracking document progress, setting up approval hierarchies, and notifying relevant parties when their input is required.

Document workflow tools can also help streamline business processes, making them more efficient and less prone to errors. Businesses benefit from improved communication and collaboration, as team members can easily access and work on documents simultaneously. Additionally, it supports compliance with record-keeping regulations by maintaining orderly and secure document archives. This makes document workflow software a valuable asset for any organization looking to optimize their document-related processes.

Features of Document Workflow Software

When selecting document workflow software, keep an eye out for the following key features:

  • Automated routing: Documents move through predefined workflows based on triggers, reducing manual handoffs and approval delays.
  • Version control: Keeps track of changes, allowing users to view, compare, and revert to previous document versions when needed.
  • Role-based access: Ensures that only authorized users can view, edit, or approve documents based on their permissions.
  • E-signature support: Allows users to sign documents digitally, speeding up approvals without requiring external tools.
  • OCR (optical character recognition): Converts scanned or image-based documents into searchable and editable text.
  • Audit trails: Logs every action taken on a document, providing visibility and compliance for regulatory needs.
  • Template management: Lets users create and reuse standardized document templates to ensure consistency.
  • Collaboration tools: Enables multiple users to comment, edit, and review documents in real time.
  • Conditional workflows: Allows workflows to branch based on specific conditions, such as approval thresholds or document types.
  • Data extraction: Pulls key information from documents automatically, reducing manual data entry and errors.

Benefits of Document Workflow Software

Implementing document workflow software provides several benefits for your team and your business. Here are a few you can look forward to:

  • Faster approvals: Automated routing and e-signatures cut down on delays, keeping projects and processes moving.
  • Fewer errors: Features like version control and data extraction help reduce mistakes caused by manual input and miscommunication.
  • Better security: Role-based access and audit trails ensure only authorized users can view or modify documents, protecting sensitive information.
  • Improved collaboration: Real-time editing, commenting, and notifications make it easier for teams to work on documents together.
  • Easier compliance: Built-in audit logs and standardized templates help meet industry regulations and record-keeping requirements.
  • Less paperwork: Digital workflows replace physical documents, reducing printing, storage, and administrative costs.
  • More visibility: Dashboards and tracking features let you see where documents are in the process and identify bottlenecks.

Costs & Pricing of Document Workflow Software

Selecting document workflow software requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in document workflow software:

Plan Comparison Table for Document Workflow Software

Plan TypeAverage PriceCommon Features
Free Plan$0Basic document storage, limited workflow automation, basic collaboration tools, and limited user access.
Personal Plan$5-$15/user/monthMore storage, simple approval workflows, e-signature support, role-based permissions, and basic integrations.
Business Plan$20-$50/user/monthAdvanced workflow automation, unlimited storage, audit logs, custom templates, and API access.
Enterprise Plan$50-$100+/user/monthAI-powered automation, blockchain verification, advanced compliance tools, dedicated support, and multi-level approvals.

Document Workflow Software Frequently Asked Questions

Here are answers to a few of the common questions people ask about document management:

What is a document workflow?

A document workflow is the journey your document takes from creation through editing, approval, distribution, signing, and storage. Each stage of your document workflows are important pieces that contribute to effective document management and compliance. The workflow processes you implement will vary depending on the type of document, the people involved, and your general business processes. For example, a contract workflow might look like this:

  1. Draft the contract, or update a contract template.
  2. Add contact data for the relevant parties.
  3. Send to internal stakeholders for approval.
  4. Share with external stakeholders for review.
  5. Negotiate specific clauses or details.
  6. Finalize the amended contract.
  7. Send to internal stakeholders for signing.
  8. Send to external stakeholders for signing.
  9. Store signed, finalized contract in a document repository.
  10. Add specific clauses to a clause library for future use.

What is the best way to manage documents?

There’s no one right way to manage your documents or execute your document workflows. But, having a document management system in place with standardized processes and designated stakeholders is a good best practice. You can also implement employee training and have documentation that outlines file routing, storage, and management protocol.

The most important thing is to ensure you’re meeting any relevant compliance laws or regulations, and that your processes are efficient. Using document management software can help streamline and automate elements of your processes, saving your team time and reducing risk and room for human error.

What type of documents can document workflow software manage?

The types of documents that can be worked on and managed with document workflow software vary, but might include any number of the following:

  • Contracts and agreements
  • Compliance documents
  • Proposals and quotes
  • Reports and presentations
  • Company policies
  • HR documents
  • Invoices and purchase orders
  • Technical documentation

What are common features of document workflow software?

In addition the the key features listed in my selection criteria, here are some other common features you can find in a document management solution:

  1. Document creation: You may be able to craft new documents directly in the platform, and draw from templates and clause libraries to speed up the process. Some software may even have artificial intelligence drafting capabilities.
  2. Collaboration tools: Being able to work on a document with other team members can support your document development process. Commenting, tagging, and redlining may be available to facilitate virtual teamwork.
  3. Automated workflows: Many of these software solutions will have a drag-and-drop workflow builder, workflow templates, or custom notifications to alert team members when it’s their turn to edit, approve, or sign a document.
  4. File sharing: Most tools allow you to securely send digital documents to relevant parties, either via email, dropbox, google drive, or directly through the software. Cloud storage makes it easier to share documents virtually.
  5. E-signature: The ability to sign electronic documents is a common feature of document management tools. This allows internal and external parties to sign contracts, agreements, quotes, and other files.
  6. Version control: To keep track of how documents change over time, audit trails and version histories are included in many software options. Many provide an end-to-end overview of signatures, approvals, and amendments made to your files.
  7. Document management: Many cloud-based document management solutions have tools to help you digitize paper documents. They also have indexing capabilities and a searchable repository to keep all business documents organized and accounted for.
  8. Security features: Finally, most tools offer security features such as encryption and access permissions. This alongside advanced search functions and file architecture provides improved document governance for your business.

How do I document a workflow process?

Documenting your workflow processes begins with learning workflow diagrams. These diagrams give you a visual overview of all the steps that need to be taken to complete a project or initiative. They’re usually put together in the form of a flowchart, showing how each task or stage connects with the next. To document your workflow process using a workflow diagram, get together with your team and answer the following questions:

  1. What are the stages of the initiative?
  2. What are the individual tasks within each stage?
  3. What inputs need to be transformed? What are the outputs?
  4. Who is responsible for completing each task? Do you need swimlanes?
  5. What are the dependencies between tasks?
  6. How long should each task take?
  7. What are the potential roadblocks or bottlenecks in this process?
  8. What are the final outcomes of this process?

You can repeat questions as needed to dig deeper into your process or different stages of it. Workflow builders are available in some document workflow software to help you create a visual representation of your process. Often, you can also then automate some of the tasks and stages with the software.

What are some alternative workflow tools?

There are many types of workflow tools designed to help businesses manage processes efficiently. Whether you need to automate repetitive tasks, streamline approval processes, or visually map out workflows, there’s software built for the job. Here are some alternative workflow software types:

What’s Next:

If you're in the process of researching document workflow software, connect with a SoftwareSelect advisor for free recommendations.

You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations.

Hermann Fink
By Hermann Fink

Hermann Fink is a technology enthusiast and the co-founder of Rünna Advertising, a multinational digital agency that has been active for over a decade and served clients like Ford, AstraZeneca, Disney, and Didi. In addition to being a business owner, Hermann gathered corporate experience in project management during his time at Hewlett Packard in the mid-2010s.

Interested in being reviewed? Find out more here.