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Jotform is an online form builder and approval workflow software, offering multiple pricing tiers and plans, including subscription-based and custom pricing options. Project managers use Jotform to create and manage forms, collect data, and automate workflows efficiently.

Jotform’s pricing structure is more flexible than its competitors, offering good value for various user needs. This guide covers everything you need to know about Jotform pricing, plans, and costs to make an informed purchase decision with confidence.

How Much Does Jotform Cost?

Jotform offers a range of plans to meet different business needs: Starter, Bronze, Silver, and Gold. 

The Starter plan is free and ideal for individuals or small teams beginning their data-collection journey. Paid plans start at $34/month (billed annually) and go up as high as $99/month (billed annually).

Additionally, Jotform provides a custom pricing tier for enterprise users, which includes enhanced security, custom domains, single sign-on (SSO), HIPAA features, and more.

Jotform Plans & Pricing Tiers

Here's an overview of the available Jotform plans:

Plan TypePriceWhat’s Included?
StarterFree5 form submissions, 100 monthly submissions, 100 MB of storage, 1,000 monthly form views, 500 total submission storage, 10 monthly payment submissions, 10 monthly signed documents, and Jotform branding on customized forms.
Bronze$34/month (billed annually)25 forms, 1,000 monthly submissions, 1 GB of storage, 10,000 monthly form views, 10,000 total submission storage, 100 monthly payment submissions, 100 monthly signed documents, and no branding logo.
Silver$39/month (billed annually)50 forms, 2,500 monthly submissions, 10 GB of storage, 100,000 monthly form views, 25,000 total submission storage, 250 monthly payment submissions, 250 monthly signed documents, and no branding logo.
Gold$99/month (billed annually)100 forms, 10,000 monthly submissions, 100 of storage, 1,000,000 monthly form views, 100,000 total submission storage, 1,000 monthly payment submissions, 1,000 monthly signed documents, HIPAA compliance features, and no branding logo.
EnterpriseUpon requestUnlimited forms, unlimited monthly submissions, unlimited signed documents, unlimited submission storage, unlimited payment submissions, APIs, multi-user platform, dedicated support, user management, single sign-on, custom branding and domains, and HIPAA compliance features.
jotform pricing screenshot
Jotform offers scalable plans from free to custom-priced enterprise solutions.

Let’s break down the available Jotform plans a bit further:

Jotform Starter 

The Starter plan is ideal for individuals or small teams beginning their data-collection journeys. It includes standard features such as form templates, payment integrations, and widgets, making it suitable for basic data collection needs. However, there are limitations, including Jotform branding on forms, a maximum of 5 forms, 100 monthly submissions, and approximately 100 MB of storage space.

Jotform Bronze 

The Bronze plan is suitable for startups or freelancers needing more than the basics. It allows for 25 forms, 1,000 monthly submissions, and 1 GB of storage. This plan helps manage small business operations but does not include HIPAA compliance and has a cap of 100 monthly payment submissions.

Jotform Silver 

The Silver plan offers the best value for small to mid-tier businesses. It supports 50 forms, 2,500 monthly submissions, and 10 GB of storage. This plan is best suited for companies searching to scale their data management. However, limitations include no HIPAA compliance and a cap of 250 monthly payment submissions.

Jotform Gold 

The Gold plan is designed for larger businesses needing higher limits and optional HIPAA compliance. It supports 100 forms, 10,000 monthly submissions, and 100 GB of storage. This plan is ideal for handling extensive data collection and secure medical information. Limitations include a cap of 1,000 monthly payment submissions.

Jotform Enterprise 

The Enterprise plan is designed for large organizations needing unlimited usage and advanced features. It offers unlimited forms, submissions, and signed documents, along with enhanced security, custom domains, and single sign-on (SSO). This plan is mostly for businesses who require advanced data management and security safeguards. Limitations are determined by custom pricing and specific organizational requirements.

Jotform Pricing vs. Competitors

Jotform offers a range of pricing plans, starting with a free plan and extending to custom-priced enterprise solutions. 

The Starter plan includes basic features with limitations on form numbers and submissions. Paid plans are as follows: Bronze at $34/month, Silver at $39/month, and Gold at $99/month, each offering increasing limits on contact forms, submissions, storage, and compliance features. 

Jotform's pricing is comparable to competitors like Typeform and Forms.App, which have similar tiered pricing structures but different feature sets and limitations. The software stands out with its extensive integrations and security features, although some advanced functionalities are reserved for higher-tier plans.

Comparison Chart: Jotform vs. Alternatives

Wondering how Jotform pricing compares to other approval workflow software? Here’s a comparison chart that breaks down the costs of other approval workflow software side-by-side:

Tool Best For Trial Info Price
1
Streamwork

Streamwork lets you set up routes for approval on various creative assets.

Best for multiple approval stages

Free plan available (up to 2 users)

From $23/user/month (up to 5 users) Website
2
Wrike

Wrike's Gantt chart provides an overview of project timelines.

Best for approval automations

Freemium version available

From $10/user/month (min of 2 seats) Website
3
ReptonPOD

ReptonPOD allows users to manage a wide range of project functions, from requirements to project phase progression.

Best for tracking document approvals

30-day free trial

From $31/user/month (billed annually) Website
4
Pneumatic Workflow

Pneumatic Workflow allows you to build dedicated workflows for your internal processes, and assign individual sub-tasks to your employees.

Best for streamlining approvals

14-day free trial + free plan available

From $99/month (unlimited users) Website
5
Miro

With Miro, users can create technical diagrams to represent workflows, system architectures, and many other processes.

Best for visual collaboration & innovation

30-day free trial + free plan available

From $8/user/month (billed annually) Website
6
Jotform

Jotform Enterprise allows you to build complex approval workflows using conditional logic and custom triggers.

Best for dynamic form approval

Free plan available

From $34/month (billed annually) Website
7
Process Street

Process Street approval view showing an approval checklist for a hiring process.

Best for its drag-and-drop builder

Free trial available

From $100/month (billed annually) Website
8
IntelligenceBank

Approval and feedback screens for content approvals in Intelligencebank.

Best for marketing operations

Free demo available

From $438/month (billed annually) Website
9
Filestage

Approve all the files in your project with a consistent workflow.

Best for unlimited reviewers

Free plan available

From $49/month (unlimited team members, billed annually) Website
10
Ziflow

Reduce project management effort with workflow templates.

Best for creative teams

14-day free trial + freemium plan available

From $10/user/month (billed annually) Website

Alternatives to Jotform

Jotform is a solid approval workflow software, but there are plenty of other options out there. Depending on your use case, budget, team size, and other factors, you might consider shopping around for a solution that’s better suited to your needs. If you’re looking for a Jotform alternative, here are a few worth checking out:

How to Choose the Right Jotform Plan

When deciding which Jotform plan to go with, you’ll want to consider the added value and potential drawbacks that come with each plan. Scrolling through long lists of features can quickly lead to confusion and uncertainty, so here are a few factors to keep in mind as you evaluate and assess your options:

Jotform Scalability and Team Size

Evaluating your business requirements and goals is key to knowing which Jotform plan is right for your company.

For small teams or startups, the Bronze plan offers 25 forms and 1,000 monthly submissions. Mid-sized teams might prefer the Silver plan, which includes 50 forms and 2,500 monthly submissions. Large organizations can opt for the Gold plan with 100 forms and 10,000 monthly submissions or the customizable Enterprise plan for unlimited usage and multi-user customer support. 

With Jotform, each plan scales with your needs, ensuring you have the necessary resources as your team grows.

jotform scalability and team size screenshot
Jotform's scalable plans suit teams of all sizes, from small startups to large organizations.

Industry-Specific Jotform Features

Next, it’s important to determine whether your company will require small or more advanced features based on your specific industry.

For example, healthcare teams may benefit from the HIPAA-compliant forms available on Gold and Enterprise plans, which help to ensure patient data security. On the other hand, educational institutions can streamline administrative tasks using Jotform's templates and integrations, which are available in the cheaper tiered plans, like Bronze and Silver. 

Note that some features, like HIPAA compliance, are restricted to specific plans, so review the pricing details to choose the right plan for your team.

jotform industry specific features screenshot
Jotform's industry-specific features enhance efficiency, security, and compliance.

Jotform Integration Capabilities

Every company requires software that connects seamlessly to their current stack. 

Jotform offers native integrations with platforms like PayPal, Microsoft Teams, Square, Stripe, monday.com, Google Forms, Zoom, and Salesforce. You can also use third-party tools like Zapier for extended functionality. 

Additionally, Jotform provides an API for building custom integrations tailored to your needs. This flexibility ensures your team can manage workflows efficiently without disrupting existing processes.

jotform integration capabilities screenshot
Jotform integrates with various platforms and offers API for custom workflows.

Jotform Security Safeguards

When choosing a Jotform plan, also consider the safety and security features. 

All plans benefit from data protection through Google Cloud and AWS hosting, and GDPR and CCPA compliance. However, only the Gold and Enterprise plans offer HIPAA compliance with encryption and PHI segmentation for secure health information handling. Similarly, the Enterprise plan adds security with single sign-on (SSO), user access control, and custom domains. 

These features ensure your data remains secure and compliant with industry standards.

jotform security safeguards screenshot
Jotform plans offer strong security features, including HIPAA compliance and encryption.

Jotform Pricing FAQs

Here are answers to a few common questions about Jotform pricing:

What additional costs should I anticipate with Jotform?

While Jotform offers several pricing plans, there are some additional costs you might encounter:

  • Storage Upgrades: If you exceed your plan’s storage or form limits, you may need to upgrade to a higher plan.
  • Payment Submissions: If you collect payments through your forms, exceeding the monthly limit will require an upgrade.
  • HIPAA Compliance: Available only on Gold and Enterprise plans, which may be necessary for healthcare-related forms.

Are there any discounts or promotions available for Jotform?

Yes, Jotform offers several discounts and promotions:

  • Nonprofit Discount: A 50% discount on Bronze, Silver, and Gold plans for eligible nonprofit organizations.
  • Education Discount: A 50% discount for educational institutions on the same plans.
  • Seasonal Sales: Jotform occasionally offers discounts, such as a 50% discount during their summer sale for annual plans. These discounts are typically for new upgrades and not for existing plans.

How often does Jotform change its pricing structure?

Jotform does not frequently change its pricing structure. The last significant update was not specified, but they offer consistent pricing tiers with occasional promotional discounts. Users are encouraged to check the Jotform pricing page for the most current information.

What happens if I exceed my plan’s limits?

If you exceed your plan’s limits, Jotform will notify you via email and on your dashboard. You can:

  • Upgrade Your Plan: Increase your limits by moving to a higher plan.
  • Manage Submissions: Delete and purge old submissions to free up space.
  • Download Data: Download and store your data externally to avoid losing it.

Can I cancel my Jotform subscription at any time?

Yes, Jotform allows you to cancel your subscription at any time. If you cancel within 30 days of the initial payment, you are eligible for a full refund. After cancellation, your account will revert to the free Starter plan at the end of the current billing cycle.

What payment methods and currencies does Jotform accept?

Jotform accepts payments via credit/debit card and PayPal. They charge in U.S. dollars or euros, depending on your location. Taxes are included in the final price, but can be removed if you provide a valid Tax ID or Tax Exempt Certificate.

Is Jotform Good Value?

In my opinion, Jotform offers substantial value, especially for small to medium-sized businesses needing a versatile form builder with approval workflow capabilities. Its extensive features, including customizable templates, a drag-and-drop interface, and integrations with tools like Google Drive and Dropbox, make it a strong market contender. 

Jotform's pricing is competitive, with a free tier for basic functionalities and affordable paid plans for advanced features. Its intuitive user interface reduces the learning curve, and the support resources, including tutorials and customer service, are reliable. 

The software is particularly beneficial for industries like education, healthcare, and event management, where efficient data collection and processing are crucial. However, larger organizations who require more advanced features may find Jotform lacking.

Verdict: Jotform is a valuable tool for businesses and organizations that need a flexible, easy-to-use form builder with strong approval workflow capabilities.

Want to learn more about Jotform? Check out their site for additional information.

Price:

From $34/month (billed annually)

Trial:

Free plan available

What’s Next?

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Hermann Fink
By Hermann Fink

Hermann Fink is a technology enthusiast and the co-founder of Rünna Advertising, a multinational digital agency that has been active for over a decade and served clients like Ford, AstraZeneca, Disney, and Didi. In addition to being a business owner, Hermann gathered corporate experience in project management during his time at Hewlett Packard in the mid-2010s.