Jira Pricing Tiers & Costs
A complete overview of Jira software pricing plan, additional costs, value for money, and how to pick the right plan for you. Plus, alternatives to consider and a side-by-side pricing comparison.
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Jira Cloud (also known as Jira or Jira Atlassian Cloud) is a project management software app that offers multiple pricing tiers and subscription-based plans. Project managers use Jira to manage tasks, track project progress, and collaborate with team members.
Overall, Jira offers good value for money, especially for tech and engineering teams. This guide covers everything you need to know about Jira pricing, plans, and costs to make an informed purchase decision confidently.
How Much Does Jira Cost?
Jira’s paid plans start at $7/user/month and go up to $12/user/month. A free version is available for small teams or individual users with up to 10 users. Additionally, there is a custom pricing tier for enterprise users, which includes advanced analytics, enhanced security features, and support for multiple instances.
Jira Plans & Pricing Tiers
Here's an overview of the available Jira plans:
| Plan Type | Price | What’s Included? |
| Free | $0/month (for up to 10 users) | Unlimited goals, projects, tasks, forms, backlog, list, board, timeline, calendar, summary views, reports, Scrum and Kanban boards, 100 automation per site per month, 2 GB of storage, and support from the Atlassian Community. |
| Standard | $7/user/month | Everything included in the Free plan, plus user roles and permissions, external collaboration, multi-region data center, 1,700 automation per site per month, 250 GB of storage, 9/5 regional support, and a 2 hour response time for critical issues. |
| Premium | $12/user/month | Everything included in the Standard plan, plus Atlassian Intelligence (AI), cross-team planning and dependency management, customizable approval processes, user automation limits (1000 per month), unlimited storage, 24/7 support for critical issues, and a 1 hour response time for critical issues. |
| Enterprise | Custom pricing | Everything included in the Premium plan, plus cross-product insights with Atlassian Analytics and Data Lake, advanced admin controls and security, enterprise-grade identity and access management, unlimited automations, multiple instances (up to 150), 24/7 support for all issues, up to 30-min response time for critical issues, and a 99.95% uptime SLA. |
Let’s break down the available Jira plans a bit further:
Jira Free Plan
This plan is most ideal for small teams or startups. The Free plan supports up to 10 users and includes unlimited projects, tasks, and forms, along with basic views and dashboards. It’s best for teams needing simple project management tools without advanced features. However, it’s limited to 2 GB of storage and offers community support only.
Jira Standard Plan
Designed for growing teams, the Standard plan costs $7/user/month. It includes user roles and permissions, external collaboration, and multi-region data residency. This plan is suitable for medium-sized companies needing more control and collaboration features. Limitations include 250 GB of storage and 9/5 regional customer support during business hours.
Jira Premium Plan
Aimed at larger teams, the Premium plan costs $12/user/month. It offers AI-powered features, collaborative teamwork, customizable approval processes, and unlimited storage. This plan is ideal for organizations requiring advanced project management and automation. Limitations include a 1-hour response time from Jira service management for critical issues.
Jira Enterprise Plan
Tailored for large enterprises, the Enterprise plan includes advanced analytics, security, and multiple instances. It’s best for organizations needing extensive customization, data isolation, and administrative autonomy. This plan offers unlimited automations and 24/7 premium support with a 30-minute response time for critical issues. Limitations are based on annual billing only.
Jira Pricing Vs. Competitors
Jira is generally considered to be in the average to affordable range for project management software. It offers four user tiers: Free, Standard ($7/user/month), Premium ($12/user/month), and Enterprise (custom pricing). Each plan includes features such as various project views, automation capabilities, and extensive integrations.
The Free plan offers basic features, while the Standard and Premium plans offer more advanced perks like user roles, permissions, and increased storage. Overall, Jira's pricing is competitive, especially for small to medium-sized teams, and it provides strong security safeguards across all plans.
Comparison Chart: Jira vs. Alternatives
Wondering how Jira pricing compares to other project management software? Here’s a comparison chart that breaks down the costs of other project management software side-by-side:
| Tools | Price | |
|---|---|---|
| ClickUp | From $7/user/month | Website |
| Wrike | From $9.80/user/month (min of 2 seats) | Website |
| Celoxis | From $15/user/month (billed annually) | Website |
| Confluence | From $5/user/month (billed annually) | Website |
| monday.com | From $8/user/month (billed annually) | Website |
| Hub Planner | From $7/user/month (billed annually) | Website |
| Zoho Projects | From $4/user/month (billed annually) | Website |
| Miro | From $8/user/month (billed annually) | Website |
| Freelo | From €33.30/user/month | Website |
| Microsoft Project | From $10/user/month (billed annually) | Website |
Compare Software Specs Side by Side
Use our comparison chart to review and evaluate software specs side-by-side.
Compare SoftwareAlternatives to Jira
Although Jira is a solid project management software, there are plenty of other options out there. Depending on your use case, budget, team size, and other factors, you might consider shopping around for a solution that’s better suited to your needs.
If you’re looking for alternative project management software options to Jira, here are a few worth checking out:
Get free help from our project management software advisors to find your match.
How to Choose The Right Jira Plan
When deciding which Jira plan to go with, you’ll want to consider the added value and potential drawbacks that come with each option. Scrolling through long lists of features can quickly lead to confusion and uncertainty, so here are a few factors to keep in mind as you evaluate and assess your options:
Jira Scalability and Team Size
Evaluating Jira's scalability is vital for your team’s size and growth trajectory. For small teams with a limited number of users, the Free plan offers essential features like unlimited projects and tasks. Medium-sized teams, on the other hand, might opt for the Standard plan at $7/user/month, which includes user roles and permissions. However, large teams or enterprises with up to 50,000 users should consider the Premium or Enterprise plans, which offer advanced features like unlimited storage.
By choosing the right plan for your specific business needs, you can ensure you purchase software that scales with your company and accommodates new requirements.
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Industry-Specific Jira Features
Evaluating if Jira meets your specific industry needs is important for maximizing productivity and efficiency.
Jira provides versatile features that enhance team performance across various industries. For example, its automation capabilities and customizable workflows benefit teams by streamlining processes and improving efficiency.
While Jira can be configured to support specific needs in sectors like manufacturing and retail, the availability of these features may vary across different Jira plans, with advanced functionalities often included in the Premium and Enterprise plans.
Jira Integration Capabilities
Connecting your project management solution to your existing tech stack is vital for seamless workflows and enhanced productivity. Jira offers native integrations with tools like Slack and Microsoft Teams, allowing your team to work efficiently without switching platforms.
The software also supports third-party tools like Zapier, enabling connections with thousands of other applications. Additionally, Jira provides an API for building custom integrations, ensuring the software meets your specific needs.
Jira Security Safeguards
When choosing a Jira plan, consider the security features each plan offers to protect your data and ensure compliance.
The Free plan for Jira includes basic security measures like encryption in transit and at rest. The Standard plan adds user roles, permissions, and data residency options. The Premium plan provides 24/7 support for critical issues and advanced features like automation rules and more storage capacity. The Enterprise plan offers the highest level of security, including advanced admin controls, enterprise-grade identity and access management, and support for multiple identity providers.
Regardless of your chosen plan, each option successfully scales to meet the security needs of different team sizes and requirements.
Need expert help selecting the right tool?
With one-on-one help, we guide you to your top software options. Narrow down your software search & make a confident choice.
Jira Pricing FAQs
Here are answers to a few common questions about Jira pricing:
What additional costs should I anticipate with Jira?
In addition to the base subscription costs, you may encounter additional expenses for:
- Storage: Upgrading storage beyond the included limits may incur additional costs.
- Support: Enhanced support options, such as 24/7 support for critical issues, may require extra payment.
- Automation: Additional automation rule executions may incur costs if you exceed the included limits.
- Security and Compliance: Advanced security features, such as those offered under Atlassian Access, may involve additional fees.
Are there any discounts or promotions available for Jira?
Yes, Jira offers several discounts and promotions:
- Annual Billing Discount: Save up to 20% by opting for annual billing instead of monthly.
- Free Trials: A 30-day free trial is available for the Standard and Premium plans.
- Free Plan: Jira offers a free plan for up to 10 users with limited features.
How often does Jira change its pricing structure?
Jira does not frequently change its pricing structure. The last significant update was in 2021 when they adjusted prices to reflect new features and improvements. Historically, changes occur every few years, often accompanied by enhancements in service offerings.
What payment options are available for Jira subscriptions?
Jira accepts several payment methods:
- Monthly Subscriptions: Pay by credit card (MasterCard, Visa, or American Express) or PayPal.
- Annual Subscriptions: Pay by credit card, bank transfer, or check.
Can I switch between different Jira plans?
Yes, you can switch between different Jira plans at any time. If you upgrade, the new features will be available immediately, and the billing will be adjusted accordingly. Downgrades will take effect at the end of the current billing cycle.
What happens if I exceed the user limit on my Jira plan?
If you exceed the user limit on your current plan, Jira will automatically upgrade you to the next tier. For example, if you are on the Free plan and exceed 10 users, you will be upgraded to a 7-day free trial of the Standard plan. After the trial, you will be billed according to the Standard plan rates.
Is Jira Good Value?
In my opinion, Jira is a strong Atlassian product. It offers substantial value for teams that need detailed project tracking and Agile management. The software’s extensive features, such as customizable workflows, detailed reporting, and wide range of integrations make it a powerful tool for software development teams and Agile teams.
The pricing is competitive, especially considering the depth of functionality provided. However, the interface and notifications can be complex for new users, and the onboarding process may require a steep learning curve. Industries like software development, IT services, and any environment that follows Agile methodologies will benefit the most from Jira.
Verdict: Jira is a valuable investment for teams that need advanced project management capabilities and who are willing to invest time in learning the system.
Want to learn more about Jira? Check out their site for additional information.
From $7.16/user/month (billed annually, min 5 seats)
7-day free trial + free plan available
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