Best Skype for Business Alternatives Shortlist
Here’s my shortlist of the best Skype alternatives:
If you’re managing a remote or hybrid team, chances are Skype for Business once played a central role in how your team communicated. Since then, Microsoft has transitioned those capabilities into Microsoft Teams, expanding the platform into a broader hub for chat, meetings, and collaboration.
For many teams, Teams covers everything they need. But for others, the shift introduces new challenges—whether that’s added complexity, overlapping features, pricing concerns, or workflows that don’t quite fit how their team operates. In those cases, it’s worth exploring whether another tool better aligns with your communication needs.
I’ve tested and reviewed a range of Skype for Business alternatives, including options designed for simpler video calls, more focused collaboration, or specific business use cases. In this article, I’ll walk through the best alternatives to consider—so you can decide whether to stay with Teams or choose a tool that better supports how your team actually works.
What is Skype for Business?
Skype for Business was an enterprise communication and collaboration platform designed to help teams connect through video conferencing, instant messaging, screen sharing, and file sharing. It was widely used by organizations that needed secure, reliable ways to communicate with colleagues and clients across locations.
Microsoft has since retired Skype for Business and transitioned its core functionality into Microsoft Teams, which now serves as Microsoft’s primary business communication platform. Teams builds on Skype for Business’s calling and meeting features while adding persistent chat, deeper Microsoft 365 integrations, and broader collaboration tools.
Best Skype for Business Alternatives Summary
This comparison chart summarizes pricing details for my top selections to help you find the best Skype for Business alternative that will match both your budget and business needs.
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for global free calls | Free demo available | Free | Website | |
| 2 | Best for integration with Google Workspace | Free plan available | From $7/user/month (billed annually as part of Google Workspace) | Website | |
| 3 | Best for private business messaging | Free trial + demo available | From $6/month | Website | |
| 4 | Best for task management | Free demo + free plan available | From $4/user/month | Website | |
| 5 | Best for integrated business solutions | Free plan + 30-day free trial + free demo available | From $4/user/month (billed annually) | Website | |
| 6 | Best for business communication tools | 14-day free trial + free demo available | From $12/user/month (billed annually) | Website | |
| 7 | Best for secure deployments | Free plan available | From $3/user/month, (billed annually) | Website | |
| 8 | Best for all-in-one communications | 14-day free trial + free demo available | From $20/user/month (billed annually) | Website | |
| 9 | Best for mission-critical environments | Free plan available | From $10/user/month (billed annually) | Website | |
| 10 | Best for virtual phone systems | Free plan + demo available | From $44/10 users/month | Website |
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Best Skype for Business Alternatives Reviews
Below are my detailed summaries of the best Skype alternatives that made it onto my shortlist. My reviews offer a detailed look at the key features, pros and cons, integrations, and ideal use cases of each tool to help you find the best one for you.
Viber is a communication app that individuals and businesses use for messaging, voice, and video communication. It caters to users who need reliable and cost-effective communication with friends, family, and colleagues worldwide.
Why Viber is a good Skype alternative: Viber offers free global calls, making it an attractive choice for those who frequently communicate internationally. You can send text, photo, and video messages, which improve your interaction options. With its high-quality voice and video calling, Viber ensures clear communication. Additionally, the app supports group chats, allowing you to connect with multiple people at once.
Standout features & integrations:
Features include the ability to create communities, which lets you engage with large groups of people around shared interests. Viber also offers disappearing messages, providing an extra layer of privacy for your communications. You can use the app's sticker market to add fun and to personalize your messages.
Integrations include Facebook, Twitter, YouTube, Spotify, Giphy, Google Maps, Dropbox, Evernote, Slack, Microsoft Teams, and more.
Pros and cons
Pros:
- Engaging communities with targeted messages
- Supports large group chats
- High-quality voice calls
Cons:
- Requires an internet connection
- No desktop app features
Google Meet is a video conferencing tool that serves businesses, educational institutions, and individuals needing reliable online meetings. It facilitates video calls, webinars, and virtual classrooms, enhancing communication and collaboration.
Why Google Meet is a good Skype alternative: Google Meet integrates smoothly with Google Workspace, making it convenient for those already using Google services. It offers real-time captions during meetings, which improve accessibility for all participants. You can schedule meetings directly from Google Calendar, simplifying the process for your team. Additionally, Google Meet supports large-scale meetings, accommodating up to 250 participants.
Standout features & integrations:
Features include a feature that reduces background noise during calls, enhancing audio clarity. The platform offers a low-light mode, which automatically adjusts your video to ensure visibility in dim lighting. It also offers meeting recordings, so you can save them to Google Drive, making it easy to share with absentees.
Integrations include Google Calendar, Google Drive, Gmail, Microsoft Outlook, Microsoft Office, Slack, Trello, Zoom, Cisco Webex, Salesforce, and more.
Pros and cons
Pros:
- Real-time captions available
- Noise cancellation feature
- Easy Google Workspace integration
Cons:
- Limited control over participants
- No breakout rooms
Brosix is an instant messaging software designed for businesses that prioritize secure and private communication. It's ideal for teams in industries such as finance, health care, and education that require encrypted messaging and collaboration.
Why Brosix is a good Skype alternative: Brosix offers private business messaging with end-to-end encryption, ensuring your communications remain confidential. You can create a closed network for your team, enhancing security. The tool provides chat rooms for group discussions, enabling effective team collaboration. Additionally, its file transfer feature ensures your documents are shared safely within the network.
Standout features & integrations:
Features include a whiteboard tool that allows your team to brainstorm ideas visually. Brosix also offers a screen-sharing feature, contributing to ease of use when collaborating on projects. The software includes a co-browsing tool, helping you assist team members or customers in real time.
Integrations include Google Drive, Dropbox, Facebook, Shopify, Slack, Microsoft Teams, Salesforce, HubSpot, and GitHub.
Pros and cons
Pros:
- Secure file sharing
- Real-time co-browsing
- Strong encryption
Cons:
- Basic interface design
- Limited customization
Chanty is a team communication and collaboration tool designed for industries such as health care, retail, marketing, education, and logistics. It mainly serves teams needing efficient messaging, video calls, and task management functionalities.
Why Chanty is a good Skype alternative: Chanty excels in task management, offering features such as Kanban boards and task creation directly from chat. Unlike Skype, it supports 4K video conferences and audio calls, enhancing communication quality. Screen sharing allows your team to collaborate visually, and its integration with various apps helps support workflows. These features make it a feature-rich choice for teams needing more than just communication.
Standout features & integrations:
Features include task management with Kanban view, secure file sharing, and audio messages. You can create tasks directly from chat, making it easy to turn discussions into actionable items. Chanty also focuses on data security, ensuring compliance with standards such as ISO 27001 and GDPR.
Integrations include Trello, Asana, Google Drive, Dropbox, GitHub, Zapier, Mailchimp, Giphy, HubSpot, and more.
Pros and cons
Pros:
- Accessible from anywhere
- User-friendly interface
- 4K video call support
Cons:
- Few customization options
- Free plan offers very basic services
Microsoft Teams is a collaboration platform designed for businesses and organizations needing integrated communication and productivity tools. It supports chat, video meetings, and file sharing to strengthen team collaboration.
Why Microsoft Teams is a good Skype alternative: Microsoft Teams offers integrated business solutions with features such as shared workspaces and file collaboration. You can conduct video meetings with up to 300 participants, facilitating large team interactions. The platform allows for real-time document editing, which keeps your team on the same page. Additionally, its task management capabilities help you organize and track projects efficiently.
Standout features & integrations:
Features include a whiteboard tool that lets your team brainstorm and visualize ideas together. Microsoft Teams also offers meeting transcription, providing a written record of discussions for easy reference. The platform includes a built-in calendar, helping you schedule and manage meetings effectively.
Integrations include Microsoft Office 365, SharePoint, OneDrive, Power BI, Trello, Zoom, Salesforce, Asana, and more.
Pros and cons
Pros:
- Meeting transcription available
- Built-in task management
- Integrated with Microsoft Office
Cons:
- Occasional performance issues
- Requires a Microsoft 365 subscription
GoTo Meeting is a web conferencing tool that caters to professionals and businesses needing reliable online meeting solutions. It enables video conferencing, screen sharing, and collaboration for remote teams and clients.
Why GoTo Meeting is a good Skype alternative: GoTo Meeting provides business communication tools that improve virtual meetings with features such as HD video conferencing and crystal-clear audio. The platform supports up to 250 participants, making it suitable for large meetings. You can record sessions for future reference, ensuring important details aren't missed. Additionally, its mobile app keeps your team connected on the go.
Standout features & integrations:
Features include a meeting lock feature that prevents uninvited attendees from joining, adding an extra layer of security. GoTo Meeting offers drawing tools that let you annotate shared screens during presentations. The platform also provides custom meeting links, making it easy to invite participants.
Integrations include Microsoft Office 365, Slack, Salesforce, Google Calendar, HubSpot, Microsoft Teams, Zoho CRM, Zendesk, and more.
Pros and cons
Pros:
- Secure meeting lock feature
- High-definition audio and video
- Mobile app available
Cons:
- Basic customization options
- Can be resource-intensive
Rocket.Chat is a communication platform designed for businesses and organizations focused on data privacy and security. It's ideal for teams in industries needing secure communication, such as health care, finance, and government.
Why Rocket.Chat is a good Skype alternative: Rocket.Chat offers secure deployments with on-premises hosting, giving you full control over your data. With end-to-end encryption, your team's conversations remain private. It supports unlimited users, making it scalable for larger organizations. Additionally, customizable user roles and permissions ensure that your team has the right level of access.
Standout features & integrations:
Features include live chat support, which lets you communicate with customers in real time. Rocket.Chat also offers a white-label option, allowing you to brand the platform as your own. It provides real-time translation, ensuring that language barriers don't hinder communication.
Integrations include GitHub, GitLab, Zapier, Google Drive, Dropbox Paper, Trello, Slack, Microsoft Teams Bridge, and more.
Pros and cons
Pros:
- White-label option
- Customizable user permissions
- Strong data privacy controls
Cons:
- Requires technical knowledge
- Complex initial setup
RingCentral is a cloud-based communication platform that serves businesses requiring an integrated solution for voice, video, and messaging. It supports remote workforces and helps teams collaborate effectively from anywhere.
Why RingCentral is a good Skype alternative: RingCentral offers an all-in-one communication solution, combining phone, video meetings, and team messaging. It provides high-definition video conferencing, which improves the quality of virtual meetings. The platform supports call management features, such as call forwarding and auto-attendant, ensuring your team stays connected. Additionally, its analytics and reporting tools give you insights into communication patterns.
Standout features & integrations:
Features include a mobile app that allows your team to stay connected on the go. RingCentral offers voicemail-to-email functionality, so you can access messages anytime. The platform provides team collaboration tools, including task assignments and shared calendars, to improve productivity.
Integrations include Microsoft Teams, Salesforce, Google Workspace, Zendesk, and more.
Pros and cons
Pros:
- Includes analytics and reporting tools
- Supports remote workforces
- Clear high-definition video calls
Cons:
- Limited customization options
- Can be complex to set up
Mattermost is an open-source messaging platform designed for teams that require secure and scalable communication solutions. It's popular among industries, such as technology, healthcare, and government, where data privacy is paramount.
Why Mattermost is a good Skype alternative: Mattermost offers mission-critical environments with self-hosted deployment options, giving you complete control over your data. It supports end-to-end encryption, ensuring your team's conversations are secure. With its customizable interface, you can tailor the platform to fit your organization's needs. Additionally, the platform supports compliance with industry standards, including HIPAA, making it suitable for regulated industries.
Standout features & integrations:
Features include threaded messaging, which helps you keep conversations organized. Mattermost also offers file sharing with unlimited storage, enabling your team to collaborate efficiently. The platform provides advanced search functionality, allowing you to quickly find relevant information and conversations.
Integrations include Jira, GitHub, GitLab, Jenkins, Zoom, Cisco Syslog, Slack, Google Drive, Microsoft Teams, Trello, and more.
Pros and cons
Pros:
- Supports industry compliance
- Customizable interface
- Self-hosted deployment
Cons:
- Can be complex to set up
- Requires technical expertise
Zadarma is a virtual phone system tailored for small businesses, remote workers, call centers, and enterprises. It provides voice over internet protocol (VoIP) calls, virtual phone numbers, and a multifunctional customer relationship management (CRM) system to strengthen communication and business operations.
Why Zadarma is a good Skype alternative: Zadarma offers a virtual phone system with calling features, such as Cloud PBX and SIP trunk, that are not available in Skype. It allows your team to set up a virtual office quickly and at no cost. With call tracking and speech analytics, you can gain insights into your communication processes. Additionally, its video conferencing capabilities offer a well-rounded communication solution for your business.
Standout features & integrations:
Features include a multifunctional CRM for managing customer profiles, speech analytics for monitoring calls, and a call tracking system to evaluate team performance. You can also make calls directly from your browser, simplifying user access. The platform supports both video conferencing and SMS services, enhancing communication flexibility.
Integrations include Zoho CRM, Slack, Zendesk, Salesforce, HubSpot, Microsoft Teams, and more.
Pros and cons
Pros:
- Direct browser calling
- Strong speech analytics
- Detailed call tracking
Cons:
- Limited third-party app support
- No large enterprise tools
Other Skype for Business Alternatives
Here are some additional Skype alternatives that didn’t make it onto my shortlist, but are still worth checking out:
- Slack
For team collaboration tools
- Zoom
For hybrid meeting support
- Zulip
For threaded conversations
- ULTATEL
For virtual phone systems
- VoIPstudio
For VoIP services
- Dialpad
For AI-powered communication
- Nextiva
For customer relationship management
- Wire
For secure messaging
- 3CX
For call center solutions
- Troop Messenger
For small team collaboration
- Flock
For team productivity tools
- Cisco
For unified communications
- Genesys Cloud CX
For customer experience management
- Mitel
For scalable VoIP solutions
Skype for Business Alternatives Selection Criteria
When selecting the best Skype for Business alternatives to include in this list, I considered common buyer needs and pain points related to enterprise software products, including scalability and data security. I also used the following framework to keep my evaluation structured and fair:
Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Messaging and chat
- Video conferencing
- File sharing
- Screen sharing
- Call management
Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:
- Customizable user roles
- End-to-end encryption
- AI-powered meeting insights
- Virtual backgrounds
- Integration with CRM systems
Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:
- Intuitive interface
- Easy navigation
- Accessibility features
- Mobile app availability
- User feedback options
Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:
- Availability of training videos
- Interactive product tours
- Access to templates
- Live webinars
- Chatbot assistance
Customer Support (10% of total score)
To assess each software provider's customer support services, I considered the following:
- 24/7 support availability
- Response time
- Knowledge base access
- Multichannel support
- Personalized assistance
Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:
- Competitive pricing
- Transparent billing
- Flexible plans
- Discounts for annual billing
- Free trial options
Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- Consistency of positive feedback
- Common complaints
- Feature satisfaction
- Support experience
- Overall recommendation rate
Why Look For a Skype for Business Alternative?
While Skype for Business—and now Microsoft Teams— can be a strong choice for enterprise communication, there are several reasons some teams still look for alternative solutions. You might consider a Skype for Business alternative if:
- You need better integration with non-Microsoft tools
- Your team wants more advanced or more flexible security controls
- You’re looking for improved call quality or reliability
- Your business needs a more scalable or lightweight communication solution
- You require greater customization or a simpler setup
- Your team needs more focused collaboration features
If any of these sound familiar, you’ve come to the right place. This list includes several enterprise communication tools that may be a better fit for teams that have outgrown Microsoft Teams, and which will ideally align better with how they work.
Features
The core features of Skype for Business—now delivered through Microsoft Teams— set the baseline for what many teams expect from modern communication tools. Use these features to compare what alternative solutions offer:
- Video calls: Connect face-to-face with your team or clients
- Screen sharing: Share your screen to collaborate on projects in real time
- File sharing: Send and receive documents during meetings and chats
- Live captions: View real-time captions in multiple languages for accessibility
Meeting links: Share meeting links with participants on any device - Background effects: Customize backgrounds to suit different meeting settings
- Chat customization: Personalize chat layouts and themes
- Collaboration tools: Share content and collaborate during calls and meetings
What’s Next:
If you're in the process of researching alternatives for Skype for Business, connect with a SoftwareSelect advisor for free recommendations.
You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations.
