Best Acuity Scheduling Alternatives Shortlist
Here are my picks for the 10 best alternatives to Acuity Scheduling, out of 23 total tools reviewed.
Get free help from our project management software advisors to find your match.
Acuity Scheduling is a tool that allows businesses to manage appointments and bookings efficiently, but it doesn't necessarily fit every business' needs.
To help you find the best Acuity Scheduling alternatives, I assessed the top solutions with similar functionality and capabilities. Using my experience with this type of software during my time as a project manager, I reviewed each option, paying special attention to benefits, drawbacks, cost, and integrations.
What is Acuity Scheduling?
Acuity Scheduling is an online appointment scheduling software that allows you to manage your appointments and bookings. It’s commonly used by project managers in service-based businesses such as salons, spas, fitness trainers, and consultants to improve the scheduling process, reduce no-shows, and provide a better customer experience.
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Best Acuity Scheduling Alternatives Summary
Tool | Best For | Trial Info | Price | ||
---|---|---|---|---|---|
1 | Best for team-based scheduling and integrations | 14-day free trial + free plan available | From $10/user/month | Website | |
2 | Best for unique scheduling experiences | Free plan available | From $8.10/month (billed annually) | Website | |
3 | Best for reducing no-shows with automated reminders | 30-day free trial available | From $460/user/year | Website | |
4 | Best for customizable booking pages | Free plan available | From $5/user/month | Website | |
5 | Best for service-based industries with custom features | 14-day free trial + free plan available | From $8.25/user/month (billed annually) | Website | |
6 | Best for maintaining engagement with live and scheduled meetings | 14-day free trial + free plan available | From $10/seat/month | Website | |
7 | Best for small businesses needing comprehensive scheduling | 14-day free trial + free plan available | From $35/user/month | Website | |
8 | Best for advanced feature sets and integrations | 7-day free trial + free plan available | From $7/user/month (billed annually) | Website | |
9 | Best for enterprise-level scheduling needs | 14-day free trial | From $49/user/month | Website | |
10 | Best for integrated point of sale and scheduling | 30-day free trial + free plan available | From $29/user/month (billed annually) | Website |
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monday.com
This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.6 -
CRM Creatio
This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.7 -
Wrike
This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.2
Best Acuity Scheduling Alternatives Reviews
I’ll cover the pros and cons of each of the following Acuity Scheduling alternatives. Learn about their features and use cases to find the right tool for your needs.
Calendly is a scheduling automation platform designed to streamline appointment management for individuals and teams. It succeeds in team-based scheduling and offers extensive integrations with other software tools.
Why it's a good Acuity Scheduling alternative:
Calendly provides users with strong team-based scheduling capabilities and extensive integrations. It stands out as a good alternative to Acuity Scheduling due to its ability to handle complex scheduling needs for teams, making it ideal for businesses that require coordinated scheduling across multiple users.
Standout features & integrations:
Features include multiple calendar connections, unlimited event types, and customizable scheduling pages. It also provides advanced security features, including SAML single sign-on and SCIM user provisioning.
Integrations include Google Calendar, Microsoft Outlook, Zoom, Salesforce, Slack, HubSpot, PayPal, Stripe, Zapier, and GoToMeeting.
Pros and cons
Pros:
- Advanced security options for enterprises
- Robust team scheduling features
- Extensive integrations with popular tools
Cons:
- Basic reporting and analytics features
- Limited customization options
YouCanBook is a booking software that offers a highly customizable booking experience. It allows users to tailor their booking pages and notifications to fit their unique business needs.
Why it's a good Acuity Scheduling alternative:
YouCanBook offers users extensive customization capabilities, which set it apart from other scheduling tools. It also allows users to tailor every aspect of their booking pages, making it a top choice for businesses that need a highly personalized scheduling experience. Its ability to automate scheduling workflows and integrate with major calendar systems further enhances its utility.
Standout features & integrations:
Features include customizable booking pages, automated reminders, integration with various calendar systems, automated video links, CRM updates, and no-show tracking.
Integrations include Google Calendar, Zoom, Gmail, Outlook, Zapier, Google Meet, Chrome Extension, Stripe, Microsoft Teams, and Microsoft Office 365.
Pros and cons
Pros:
- Friendly user interface
- Automated reminders and follow-ups
- Highly customizable booking pages
Cons:
- Annual billing is required for the lowest price
- Higher starting price compared to some competitors
Best for reducing no-shows with automated reminders
Sign In Scheduling is an appointment scheduling tool designed to help businesses manage and reschedule bookings with automated reminders. It offers automated email, SMS, and voice reminders that can decrease no-show rates by up to 90%.
Why it's a good Acuity Scheduling alternative:
Sign In Scheduling excels in reducing no-shows, which can be a common issue for many businesses. Its automated reminders and communication features make it a strong alternative to Acuity Scheduling, especially for businesses that struggle with appointment attendance.
Standout features & integrations:
Features include online booking, calendar synchronization, two-way chat for communication with clients, online payment processing, customizable booking forms, and reporting tools.
Integrations include Zoom, Microsoft Teams, Salesforce, Google Calendar, Outlook, Slack, Zapier, QuickBooks, Xero, and Mailchimp.
Pros and cons
Pros:
- Multi-channel support
- Centralized calendar for managing bookings
- Automated reminders via email, SMS, and voice
Cons:
- Integration setup can be complex
- Limited customization options for booking pages
Setmore is cloud-based and multi-platform friendly scheduling software that helps businesses manage bookings and customer interactions. It allows businesses to create a unique and branded booking experience.
Why it's a good Acuity Scheduling alternative:
Setmore offers a high degree of customization for booking pages, which is essential for businesses wanting to maintain brand consistency. It distinguishes itself with a user-friendly interface that simplifies the process of booking, managing appointments, and interacting with clients through integrated video calls and customizable notifications.
Standout features & integrations:
Features include a customizable booking page, calendar sync, staff scheduling, payment acceptance, automated reminders, and video meeting integrations.
Integrations include Facebook, Zoom, Square, Google Calendar, WordPress, Stripe, Salesforce, Instagram, Microsoft Office 365, and Mailchimp.
Pros and cons
Pros:
- Offers a free plan for up to 4 users
- Integrates with popular apps and platforms
- Highly customizable booking pages
Cons:
- Limited mobile app functionality
- SMS reminders and branding removal not available in all plans
SimplyBook.me is an online booking system designed for service-based industries, offering customizable features to meet specific business needs. Its extensive range of custom features cater to various service providers, ensuring a tailored booking experience.
Why it's a good Acuity Scheduling alternative:
SimplyBook.me for its detailed set of features tailored specifically for service-based businesses. The tool offers a high level of customization and a wide range of integrations, making it a valuable choice for diverse business needs. Its strong client management system and ability to process online payments directly through the platform provide an all-in-one solution that stands out from other scheduling tools.
Standout features & integrations:
Features include online booking, customizable booking widgets, payment processing, client and admin apps, and automated reminders.
Integrations include Facebook, Instagram, Google Business Profile, QuickBooks, FreshBooks, Xero, WordPress, PayPal, Stripe, and Zapier.
Pros and cons
Pros:
- Suitable for various service-based industries
- Integration with multiple platforms
- Highly customizable features
Cons:
- Limited to service-based industries
- Pricing can be complex based on features and bookings
OnceHub
Best for maintaining engagement with live and scheduled meetings
OnceHub is a scheduling software designed to facilitate both live and scheduled meetings. Its advanced features allow seamless transitions between live interactions and scheduled follow-ups.
Why it's a good Acuity Scheduling alternative:
OnceHub succeeds in maintaining engagement through both live and scheduled meetings. Its ability to integrate live chat and instant call options with traditional scheduling makes it a versatile tool for continuous customer interaction. This dual capability sets it apart as a strong alternative to Acuity Scheduling.
Standout features & integrations:
Features include customizable booking pages, automated reminders, live and scheduled meeting management, and advanced routing and qualification.
Integrations include Google Calendar, Microsoft Office 365, Exchange, iCloud, Zoom, Google Meet, Microsoft Teams, GoToMeeting, WebEx, Salesforce, HubSpot, Zapier, PayPal, and Gmail Chrome Extension.
Pros and cons
Pros:
- Strong integration capabilities with popular tools
- Advanced routing and qualification features
- Comprehensive scheduling options including live chat and instant calls
Cons:
- Complexity may require a learning curve
- Lack of a dedicated mobile app
Best for small businesses needing comprehensive scheduling
Schedulicity is a scheduling software designed to help small businesses manage appointments, payments, and marketing. Its all-in-one approach includes online booking, payment processing, and marketing tools.
Why it's a good Acuity Scheduling alternative:
Schedulicity offers a strong set of features tailored for small businesses. Its easy-to-use interface simplifies the booking process for both the business and the client, ensuring a smooth scheduling experience.
Standout features & integrations:
Features include appointment text reminders, customizable email marketing tools, built-in payment processing, personalized policies, client notes, and sales tools, including customizable discounts and auto-billing.
Integrations include Google Calendar, Facebook, Instagram, QuickBooks, Mailchimp, Zoom, Stripe, Square, PayPal, and Apple Pay.
Pros and cons
Pros:
- No setup or booking fees
- Unlimited customer support via phone and email
- In-depth suite of scheduling, payment, and marketing tools
Cons:
- No advanced reporting features
- Limited customization options for booking pages
Bookafy is an online appointment scheduling software designed for businesses of all sizes. It allows companies to tailor the tool to their specific needs with customizable options.
Why it's a good Acuity Scheduling alternative:
Bookafy’s emphasis on automation and user-friendly design help to streamline the appointment booking process for businesses and their clients. It also provides significant customization options, allowing organizations to tailor the look and feel of their booking pages to match their brand.
Standout features & integrations:
Features include automatic time zone management, skill-based lead routing, SMS and email reminders, custom branding options, website integration, ability to handle multiple staff and locations, online payments processing, multilingual support, and detailed reporting capabilities.
Integrations include Zoom, Google Meet, Cisco Webex, Teams, Skype, GoToMeeting, Zapier, Make, ZenDesk, and Stripe.
Pros and cons
Pros:
- Integrates with major video conferencing tools
- Supports multiple meeting types
- Highly customizable with branding options
Cons:
- Requires annual billing for the lowest price
- Pricing may be high for small businesses
AppointmentPlus is a robust scheduling tool designed to meet the complex needs of enterprise-level businesses. It succeeds in managing large-scale scheduling operations with features tailored for extensive use.
Why it's a good Acuity Scheduling alternative:
AppointmentPlus provides users with advanced enterprise-level features that cater to the scheduling needs of large organizations. It’s unique due to its ability to manage large volumes of appointments, offer extensive customization, and provide robust support for multiple users and locations.
Standout features & integrations:
Features include automated reminders, customer self-booking, dynamic reporting, multiple-user administration, and scalable technology.
Integrations include Mailchimp, Google Calendar, Constant Contact, Facebook, QuickBooks, Salesforce, Microsoft Outlook, PayPal, Stripe, and Zoom.
Pros and cons
Pros:
- Strong customer support
- Scalable technology for growing businesses
- Comprehensive feature set for enterprise needs
Cons:
- Not very mobile-optimized
- Occasional server disruptions
Square Appointments is an all-in-one point-of-sale (POS) and scheduling tool designed to streamline booking and payment processes. Its advanced features combine appointment management with payment processing to help businesses manage numerous clients from one central location.
Why it's a good Acuity Scheduling alternative:
Square Appointments stands out due to its ability to provide a complete solution that covers both scheduling needs and efficient payment processing. This dual functionality makes it particularly appealing for retail, health, wellness, and beauty industries where managing both aspects is essential.
Standout features & integrations:
Features include contactless payments, automated appointment reminders, free customer booking websites, multiple staff calendars, and recurring appointments.
Integrations include Wix, QuickBooks, JotForm, Homebase, Google Calendar, Instagram, Afterpay, Cash App, Apple Pay, and Google Pay.
Pros and cons
Pros:
- Strong security against fraud
- Automated email and SMS reminders
- Comprehensive point-of-sale integration
Cons:
- Additional fees for certain payment types
- Limited advanced features
Other Acuity Scheduling Alternatives
Below is a list of additional Acuity Scheduling alternatives that I shortlisted. While they didn’t make the top 10, they’re still valuable and worth further research.
- Doodle
For integration with popular video conferencing tools
- Appointlet
For industry-specific scheduling solutions
- Bookeo
For online bookings and payments
- Reservio
For managing appointments and events
- Appointy
For social media integration
- Picktime
For free scheduling solutions
- Vagaro
For salon and spa businesses
- HoneyBook
For creative professionals and freelancers
- TimeTrade
For enterprise-level scheduling
- Genbook
For small business appointment management
- Zoho Bookings
For integration with Zoho suite
- Bokun
For tour and activity operators
- Bookly
For WordPress users
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Acuity Scheduling Alternatives Selection Criteria
Focus on functionality and your specific use cases as you're looking into Acuity Scheduling alternatives. Understand your criteria, pain points, and intended uses to make sure you find the right fit. Here are the requirements I used when evaluating the above alternatives software, based on my experience testing and researching software:
Core Functionality: 25% of total weighted score
- Appointment scheduling
- Calendar integration
- Automated reminders
- Client management
- Payment processing
Additional Standout Features: 25% of total weighted score
- Tools with drag-and-drop calendar interfaces
- Advanced reporting and analytics
- Customizable booking pages
- Integration with CRM systems
- Mobile app availability
Usability: 10% of total weighted score
- Intuitive user interface
- Minimal learning curve
- Responsive design
- Clear navigation
- Customizable user settings
Onboarding: 10% of total weighted score
- Availability of training videos
- Interactive product tours
- Chatbots for instant support
- Webinars for in-depth training
- Pre-built templates for quick setup
Customer Support: 10% of total weighted score
- 24/7 support availability
- Multiple support channels (email, phone, chat)
- Comprehensive knowledge base
- Fast response times
- Personalized support options
Value For Money: 10% of total weighted score
- Transparent pricing models
- Flexible subscription plans
- Free trial availability
- Discounts for annual subscriptions
- Cost vs feature set
Customer Reviews: 10% of total weighted score
- Overall satisfaction ratings
- Commonly mentioned pros and cons
- Frequency of updates and improvements
- User feedback on reliability
- Testimonials on customer support quality
Why Look for an Acuity Scheduling Alternative?
Acuity Scheduling is valuable, but it may not be the right fit for you and your team. There are several reasons why you might start looking for an alternative:
- Cost: Acuity Scheduling's pricing is on par with its competitors, but small businesses, startups, or nonprofit organizations may need a lower cost solution with more pricing flexibility.
- Features: Acuity Scheduling includes calendar updates, electronic intake forms, and customizable client experiences. Beyond this, an alternative may be your best bet.
- User interface: Acuity Scheduling comes with a sleek and clean design, but it can become overwhelming. If you're looking for a more straightforward interface, you might prefer an alternative solution.
- Integration: Acuity Scheduling does integrate with several popular platforms, but if it doesn’t blend well with your current stack, then you’ll likely need a different option.
- Customer support: If you’re finding that Acuity Scheduling's customer support isn’t as reliable as you require, you might consider other options.
Key Features to Look for in Acuity Scheduling Alternatives
Here are some key Acuity Scheduling features that your alternative software should offer or improve upon:
- Client self-scheduling: This feature enhances convenience and accessibility, allowing clients to book at their preferred times without back-and-forth communication.
- Automated reminders: This helps reduce no-shows by ensuring clients remember their scheduled appointments.
- Customizable appointments: This flexibility accommodates various service offerings and client needs.
- Calendar integration: This includes integrations with major calendar software like Google Calendar, iCal, and Outlook, to prevent scheduling conflicts and keep appointments organized.
- Online payment processing: This allows for seamless payment transactions, improving the client experience and accounting processes.
- Digital intake forms: This saves time and improves service delivery during the meeting.
- Embedded scheduler: This integration makes booking accessible from various online platforms.
- Client management: This feature aids in personalized service delivery and efficient client relationship management.
- Reporting: This feature helps provide insights that are valuable for tracking business performance and planning improvements.
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