Confluence Pricing Tiers & Costs
A complete overview of Confluence pricing tiers, additional costs, value for money, and how to pick the right plan for you. Plus, alternatives to consider and a side-by-side pricing comparison.
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Confluence is a collaboration tool that offers multiple pricing tiers and plans on a subscription basis. Digital project managers use Confluence to organize and manage projects, share knowledge, and facilitate team communication. Its pricing structure provides good value compared to competitors, offering flexibility and cost-effectiveness.
This guide covers everything you need to know about Confluence pricing, plans, and costs to confidently make an informed purchase decision.
How Much Does Confluence Cost?
Confluence’s paid plans start from $5.16 per user per month and go up to $9.73 per user per month. A free version of Confluence is available and is best suited for small teams or personal use. However, if you are part of a massive corporation, there is a custom pricing tier for enterprise or other specific business types.
Confluence Plans & Pricing Tiers
Here's an overview of the available Confluence plans:
| Plan Type | Price per User | What’s Included |
| Free | $0 | Unlimited pages, unlimited spaces, database organization, templates for Marketing, Product, and Program Management, up to 3 active whiteboards per user, 10 automation rule runs per month, app and integration support, Atlassian Community support, up to 2 GB file storage. |
| Standard | $5.16/user/month | Everything from Free plus external collaboration, page permissions, 100 automation rule runs per month, 250 GB of storage, 9/5 regional support, up to 150,000 users on a single site. |
| Premium | $9.73/user/month | Everything from Standard plus AI-powered knowledge creation and management, dynamic intranet, per user automation limits (1000 per month), unlimited whiteboards, admin controls and insights, unlimited storage, 24/7 support for critical issues, 99.9% uptime SLA. |
| Enterprise | Upon request | Everything from Premium plus cross-product insights with Atlassian Analytics and Data Lake, advanced admin controls and security, enterprise-grade identity and access management, unlimited automations, multiple sites (up to 150), 24/7 support for all issues, 99.95% uptime SLA. |
Let’s break down the available Confluence plans a bit further:
Confluence Free Plan
The Free plan is ideal for small teams or individual users who need basic collaboration tools. It offers unlimited pages and spaces, database organization, templates for Marketing, Product, and Program Management, up to 3 active whiteboards per user, 10 automation rule runs per month, app and integration support, and access to the Atlassian Community. Additionally, it includes up to 2 GB of file storage. However, it is limited to 10 users, which may be restrictive for growing teams.
Confluence Standard Plan
The Standard plan is ideal for medium-sized teams that need enhanced collaboration tools. It supports up to 150,000 users on a single site and includes everything from the Free plan, plus external collaboration, page permissions, 100 automation rule runs per month, and 250 GB of storage. Additionally, it offers 9/5 regional support. However, it lacks some advanced administrative controls found in higher-tier plans.
Confluence Premium Plan
The Premium plan is designed for large organizations needing advanced admin controls and analytics. It includes everything from the Standard plan, plus AI-powered knowledge management, a dynamic intranet, 1,000 per-user automation runs per month, unlimited whiteboards, and 24/7 support for critical issues. It also offers unlimited storage and a 99.9% uptime SLA. The main difference from the Enterprise plan is the level of customization.
Confluence Enterprise Plan
The Enterprise plan includes everything from the Premium plan, plus cross-product insights with Atlassian Analytics and Data Lake, enterprise-grade identity and access management, unlimited automation, support for up to 150 sites, 24/7 support for all issues, and a 99.95% uptime SLA. The main difference is the increased customization and scalability.
Confluence Pricing vs. Competitors
Confluence is generally considered average in terms of pricing among collaboration tools. It offers a range of pricing tiers from free to enterprise-level, accommodating different business sizes and needs. Each plan provides essential functionality, with features like unlimited spaces and pages available even in the free version.
Integrations with other tools are available across plans, enhancing versatility. Security measures are robust across all tiers, ensuring data protection. While not the cheapest, Confluence's value lies in its extensive feature set and scalability.
Comparison Chart: Confluence vs. Alternatives
Wondering how Confluence pricing compares to other collaboration tools? Here’s a comparison chart that breaks down the costs of other collaboration tools side-by-side:
Alternatives to Confluence
Confluence is a solid collaboration tool, but there are plenty of other options out there. Depending on your use case, budget, team size, and other factors, you might consider shopping around for a solution that’s better suited to your needs. If you’re looking for alternative collaboration tool options to Confluence, here are a few worth checking out:
- Asana: Known for its intuitive task management and project tracking features.
- Trello: Offers a highly visual and customizable board system for managing projects.
- Microsoft Teams: Provides robust integration with Microsoft Office Suite and strong communication tools.
- Slack: Focuses on real-time messaging and integrates with many other business applications.
- Notion: Combines note-taking, task management, and database features in a flexible interface.
- Monday.com: Offers a highly customizable workflow with a focus on team collaboration and project management.
How to Choose the Right Confluence Plan
When deciding which Confluence plan to go with, you’ll want to consider the added value and potential drawbacks that come with each plan. Scrolling through long lists of features can quickly lead to confusion and uncertainty, so here are a few factors to keep in mind as you evaluate and assess your options:
Confluence Scalability and Team Size
Evaluating Confluence’s scalability is essential for matching your team’s size and growth. The Free plan supports up to 10 users with basic features, ideal for small teams or startups. The Standard plan supports up to 20,000 users and offers additional permissions controls, making it suitable for medium-sized teams.
Large organizations should consider the Premium or Enterprise plans, which provide advanced features and custom user limits for growing needs. Assessing your team's size and future growth ensures you select the right plan.
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Industry-Specific Confluence Features
Evaluating Confluence's fit for your industry is key. Teams in regulated industries can benefit from the Premium plan’s advanced admin controls, files management, and analytics to maintain compliance. Educational institutions or small startups may find the Free plan’s unlimited spaces and pages ideal for collaboration.
Industries requiring strong data management and security should consider the Enterprise plan’s customizable user limits and enterprise-grade security. Assessing these features ensures Confluence meets your industry-specific needs and supports your team’s objectives.
Confluence Integration Capabilities
Integrating Confluence with your tech stack is essential for efficiency. It natively integrates with other Atlassian products like Jira, enhancing project management. Confluence also connects to third-party tools via platforms like Zapier, enabling task automation.
Additionally, its API allows for custom integrations. These features ensure Confluence adapts to your existing ecosystem and supports your team's needs.
Confluence Security Safeguards
When choosing a Confluence plan, it's important to consider security features. The Standard plan includes basic security with page and space permissions. The Premium plan adds advanced admin controls, 2FA activation, and analytics for better data management.
The Enterprise plan offers enterprise-grade security and customizable user limits for organizations with strict security needs. Evaluating these features ensures the plan meets your team's security and compliance requirements.
Need expert help selecting the right tool?
With one-on-one help, we guide you to your top software options. Narrow down your software search & make a confident choice.
Confluence Pricing FAQs
Here are answers to a few common questions about Confluence pricing:
What additional costs should I anticipate with Confluence?
In addition to the base subscription cost, you might incur additional expenses for premium apps or integrations from the Atlassian Marketplace. These can enhance functionality but may come with their own costs. Consider potential costs for increased storage if your team needs exceed the limits provided in your plan.
Are there any discounts or promotions available for Confluence?
Confluence offers discounts for academic institutions and non-profit organizations. Eligible users can access these discounts by applying through the Atlassian website and providing necessary verification of their status.
How often does Confluence change its pricing structure?
Confluence does not frequently change its pricing structure. The last notable change occurred in recent years, but specific details on the frequency or extent of changes are not publicly detailed.
Can I switch between Confluence plans easily?
Yes, you can switch between Confluence plans at any time to better suit your team’s needs. Upgrading or downgrading is a straightforward process managed through your account settings.
Do I need to sign a long-term contract with Confluence?
Confluence offers both monthly and annual subscription options, allowing flexibility without requiring long-term contracts. You can choose the payment cycle that best fits your budget and business needs.
Is there a trial period for paid Confluence plans?
Confluence provides a free trial period for its paid plans, allowing you to explore features and decide which plan suits your team. This trial helps you assess the added value before committing to a subscription.
Is Confluence Good Value?
In my opinion, Confluence provides strong value, especially for organizations seeking a centralized platform for collaboration and knowledge sharing. It offers a range of features from basic page creation to advanced admin controls, making it suitable for teams of various sizes and industries. Its integration with other Atlassian products and third-party tools adds versatility.
The user-friendly interface and easy onboarding help teams get started quickly. Industries like tech, education, and consulting, which rely on documentation and project management, benefit greatly from Confluence. The Premium and Enterprise plans include advanced analytics and security features for large organizations, while smaller teams or those on a budget can find essential tools in the Free or Standard plans.
Verdict: Confluence provides excellent value for teams seeking a flexible and integrated collaboration tool, with plans that cater to both small teams and large enterprises.
From $5/user/month (billed annually)
Free trial + free plan available
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