ClickMeeting Review: Pros, Cons, Features and Pricing
ClickMeeting is a browser-based video conferencing software designed for hosting webinars and online meetings. In my opinion, it best serves marketing teams, educational institutions, and HR departments needing to conduct virtual training and workshops. ClickMeeting offers interactive features that enhance online engagement and learning experiences.
ClickMeeting solves issues like engaging participants and managing online events for marketing and training teams. In this article, I'll cover ClickMeeting's features, pros and cons, use cases, and pricing so you can decide if this software aligns with your communication and collaboration goals.
ClickMeeting Evaluation Summary
- From $37/month (billed annually)
- 14-day free trial + free demo available
Why You Can Trust Us
We’ve been testing and reviewing project management software since 2012. As project managers ourselves, we know how critical and difficult it is to make the right decision when selecting software.
We invest in deep research to help our audience make better software purchasing decisions. We’ve tested more than 2,000 tools for different project management use cases and written over 1,000 comprehensive software reviews. Learn how we stay transparent & our software review methodology.
ClickMeeting Overview
In my opinion, ClickMeeting is a solid choice for teams prioritizing webinars and online events. It offers strong interactive features and good value for money, particularly useful for marketing and educational sectors. Compared to competitors, its standout features like webinar automation and audience interaction tools are commendable. However, its onboarding could be smoother for new users. It’s best for environments that value engaging online experiences over basic video meetings. If you’re deciding on a tool that excels in webinars and interactive sessions, ClickMeeting should be on your list.
pros
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You can easily engage your audience with interactive webinar tools.
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Your team will benefit from automated webinar features that save time.
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It's simple to set up live Q&A sessions to boost participant involvement.
cons
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Your team might find the onboarding process a bit challenging at first.
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You may notice the interface isn't as intuitive as some competitors.
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It might lack some advanced features found in other specialized tools.
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Our Review Methodology
How We Test & Score Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final scoring)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final scoring)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final scoring)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final scoring)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final scoring)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final scoring)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final scoring)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Webinars
You can host live webinars with up to 1,000 attendees, making it great for large events. Interactive tools like polls and breakout rooms enhance audience engagement.
Screen Sharing
Livestream your screen effortlessly during meetings to present slides or demonstrate software. It’s perfect for training sessions or product demos.
Recording
Record your webinars and meetings for later viewing. This feature ensures no one misses important content and allows for easy reference.
Q&A Mode
Engage your audience with dedicated Q&A sessions and interactive whiteboard collaboration. It's a great way to address questions and foster participation.
Custom Branding
Customize your webinar room with your brand's colors and logo. This creates a professional and cohesive look for your events.
Surveys and Polls
Use surveys and polls to gather feedback or gauge opinions. They help you understand your audience and tailor content accordingly.
Ease of Use
ClickMeeting is fairly user-friendly but has a learning curve at first. Its user interface isn't as intuitive as some competitors, which might slow down your team's initial setup. However, once you get familiar with the layout, features like automated webinars and interactive tools become valuable assets. The platform’s functionality can greatly benefit teams focused on detailed and engaging online presentations, but expect a bit of time to adapt initially.
Integrations
ClickMeeting integrates with Stripe, PayPal, Zapier, Moodle, GetResponse, HubSpot, Google Analytics, Meta Pixel, Keap, YouTube, Microsoft Outlook, and Dropbox.
ClickMeeting also offers an API for developers and connects with third-party integration tools like Zapier for enhanced workflow automation.
ClickMeeting Specs
- API
- Calendar Management
- Chat
- Contact Management
- Contact Sharing
- Email Integration
- External Integrations
- Google Apps Integration
- History/Version Control
- Multi-User
- Notifications
- Project Management
- Scheduling