Smartsheet vs. Teamwork: Comparison & Expert Reviews For 2025
Smartsheet is a project management platform that offers a flexible, spreadsheet-like interface suitable for data-centric project management. Teamwork (or Teamwork.com) provides a collaborative project planning platform designed to enhance productivity, particularly for client-focused teams. The primary distinction between the two is their approaches to customization and collaboration, which can be pivotal depending on your team's specific needs. In this article, we'll compare the tools and their features, pros and cons, pricing, and more to help you choose the right project management software for your team.
Smartsheet vs. Teamwork.com: An Overview
Smartsheet
Teamwork.com
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Smartsheet vs. Teamwork.com Pricing Comparison
| Smartsheet | Teamwork.com | |
|---|---|---|
| Free Trial | 30-day free trial | 30-day free trial |
| Pricing | From $9/user/month (billed annually) | From $10.99/user/month (min 3 users, billed annually) |
Get free help from our project management software advisors to find your match.
Get Expert AdviceOpens new windowSmartsheet vs. Teamwork Pricing & Hidden Costs
Smartsheet pricing utilizes a tiered subscription model with plans such as Pro, Business, and Enterprise. Additional costs may arise from premium features, increased user seats, and advanced capabilities like automated workflows and reporting. For instance, premium support packages can cost extra per month.
Teamwork pricing offers a subscription-based pricing structure with plans including Free, Deliver, Grow, and Scale. The Deliver Plan starts at $10.99 per user/month when billed annually. Additional charges may apply for advanced functionalities like time tracking, invoicing, or portfolio management features available on higher tiers.
To make an informed decision, examine user reviews and FAQs on pricing pages and evaluate your team's budget, resource needs, and future growth.
Smartsheet vs. Teamwork.com Feature Comparison
Smartsheet’s document management capabilities allow users to attach files directly to sheets, rows, or comments. Smartsheet also features custom fields, automated alerts, and the ability to manage dependencies between tasks. Its interface supports Gantt charts, Kanban boards, and project templates that can be tailored by team size or industry.
Teamwork offers a well-developed task management experience, especially for agencies or teams that require strong client collaboration. Teamwork’s proofing tools allow for version control and feedback, even from clients without accounts. Additional features include built-in time tracking, milestones, and native CRM capabilities for managing client relationships.
While Smartsheet excels in document organization, Teamwork shines in facilitating client collaboration, offering unique advantages depending on your project needs.
| Smartsheet | Teamwork.com | |
|---|---|---|
| API | ||
| Budgeting | ||
| Calendar Management | ||
| Contact Management | ||
| Dashboards | ||
| Dependency Tracking | ||
| Document Sharing | ||
| Expense Tracking | ||
| External Integrations | ||
| File Sharing | ||
| Gantt Charts | ||
| Kanban Boards | ||
| Project Management | ||
| Resource Management | ||
| Task Scheduling/Tracking | ||
| Time Management | ||
| Workflow Management |
Get free help from our project management software advisors to find your match.
Get Expert AdviceOpens new windowSmartsheet vs. Teamwork Integrations
| Integration | Smartsheet | Teamwork |
|---|---|---|
| Microsoft Office | ✅ | ✅ |
| Google Workspace | ✅ | ✅ |
| Slack | ✅ | ✅ |
| ClickUp | ❌ | ✅ |
| Salesforce | ✅ | ✅ |
| HubSpot | ✅ | ✅ |
| QuickBooks | ✅ | ✅ |
| Brandfolder | ✅ | ❌ |
| API | ✅ | ✅ |
| Zapier | ✅ | ✅ |
Smartsheet’s integration with Microsoft Office and Google Drive makes it easy to embed documents or update project sheets without switching apps. For Teamwork, integrations like HubSpot and QuickBooks make invoicing, client communication, and resource management much more efficient, which makes it particularly beneficial for client-facing teams.
Smartsheet vs. Teamwork Security, Compliance & Reliability
| Factor | Smartsheet | Teamwork |
|---|---|---|
| Data Encryption | Smartsheet encrypts data both in transit and at rest using AES-256 encryption. | Teamwork uses SSL/TLS encryption to secure data in transit. |
| Regulatory Compliance | Smartsheet complies with GDPR, CCPA, and offers HIPAA-ready solutions. | Teamwork adheres to GDPR and provides additional compliance support. |
| Data Privacy | Smartsheet implements strict access controls and privacy policies. | Teamwork offers role-based permissions to manage data access. |
| System Reliability | Smartsheet ensures 99.99% uptime with strong infrastructure and monitoring. | Teamwork commits to high uptime with regular system updates and backups. |
| Incident Response | Smartsheet has a dedicated incident response team for quick issue resolution. | Teamwork provides 24/7 customer support to manage any incidents swiftly. |
Security and reliability are key decision points when choosing a project management tool, especially for companies with strict compliance needs or who handle sensitive client data. Smartsheet and Teamwork both offer strong security and compliance features, but their approaches to data privacy and incident management differ.
To evaluate these tools, consider the specific security certifications and privacy controls they offer, and prioritize those that align with your organization's data sensitivity and compliance requirements.
Smartsheet vs. Teamwork Ease of Use
| Factor | Smartsheet | Teamwork |
|---|---|---|
| User Interface | Smartsheet offers a grid-based interface similar to spreadsheets, which makes it intuitive for those familiar with Excel. | Teamwork provides a clean, user-friendly dashboard with customizable views. |
| Onboarding Experience | Smartsheet includes interactive tutorials and a comprehensive help center for new users. | Teamwork offers step-by-step guides, a knowledge base, and video tutorials for easy onboarding. |
| Setup | Smartsheet allows for quick setup with pre-built templates for various project types. | Teamwork provides easy project setup with customizable templates and quick-start options. |
| Support | Smartsheet offers extensive online resources and responsive email support. | Teamwork provides 24/7 live chat and email support for immediate assistance. |
| Customization | Smartsheet supports extensive customization with flexible columns and workflows. | Teamwork allows for tailored project views and custom task attributes. |
Smartsheet's spreadsheet-like interface makes it easy for those used to Excel, but its customization can be overwhelming. Teamwork's intuitive dashboard is straightforward, though its wide range of features might require a learning curve for new users.
Smartsheet vs Teamwork.com: Pros & Cons
Smartsheet
- Gives your team a lot of flexibility with how you set up sheets, dashboards, and workflows
- Proofing and approval tools can help you better collaborate with your team
- Handles complex projects and cross-team coordination better than most tools
- It takes time to set up and isn’t very intuitive for new users
- Interactive spreadsheets don’t automatically sync changes
- You can’t easily build simple task lists without doing extra setup
Teamwork.com
- The platform's Academy offers useful videos to help you use it effectively.
- Teamwork's collaboration tools, like chat and message boards, keep your team connected.
- You can manage workloads and resources effectively with its robust features.
- The learning curve can be steep for new users without prior experience.
- Some users feel the mobile app could be more intuitive.
- You might find the interface overwhelming with its many features.
Best Use Cases for Smartsheet and Teamwork.com
Smartsheet
- Marketing Teams You can manage campaign timelines, creative approvals, and content calendars in one place using built-in forms, reminders, and dashboards.
- Construction Projects Smartsheet is great for tracking tasks, permits, and inspections across vendors and crews using Gantt charts and status columns.
- PMO Departments You get a clear portfolio view of all your projects, timelines, and risks with built-in reports and resource views.
- Healthcare Operations Smartsheet helps you track compliance tasks, training, and onboarding with audit-ready logs and approval workflows.
- IT Teams Smartsheet is useful for managing system rollouts, support requests, and change logs with forms, automations, and sheet linking.
- Mid-Sized Companies You get just enough structure to scale your operations without needing a full custom solution or enterprise buildout.
Teamwork.com
- Creative Agencies Teamwork.com supports your agency with tools for managing client projects and tracking billable hours.
- Remote Teams Use Teamwork to stay connected with your team through its communication and collaboration features.
- Marketing Departments Manage your marketing campaigns with task lists, calendars, and resource allocation.
- Consulting Firms Track time and manage multiple client projects efficiently with Teamwork’s time tracking capabilities.
- Event Planning Organize events with ease using project timelines and task dependencies.
- Product Development Coordinate product launches with detailed task management and team collaboration features.
Get free help from our project management software advisors to find your match.
Get Expert AdviceOpens new windowWho Should Use Smartsheet, and Who Should Use Teamwork?
In my opinion, Smartsheet is ideal for teams managing data-heavy projects with tight dependencies, who need a familiar, spreadsheet-like environment to manage complex workflows. It's commonly used in industries like IT, construction, and healthcare.
On the other hand, I believe Teamwork is a strong choice for agencies or service-based companies that need tools to enhance communication and client engagement, such as a built-in CRM, invoicing, and time tracking. Its flexibility and ease of use make it ideal for marketing teams, creative agencies, and startups.
Differences Between Smartsheet and Teamwork.com
| Smartsheet | Teamwork.com | |
|---|---|---|
| Automation | Smartsheet offers automated workflows using conditional logic and alerts. | Teamwork provides task automation through templates and triggers. |
| Document Management | Smartsheet lets you attach files directly to sheets for organized document tracking. | Teamwork includes proofing tools for client feedback without needing accounts. |
| Pricing | Smartsheet uses a tiered subscription model with potential extra costs for premium features. | Teamwork provides subscription plans with additional charges for advanced features. |
| Support | Smartsheet provides email support and extensive online resources. | Teamwork offers 24/7 live chat and email support for quick assistance. |
| User Interface | Smartsheet uses a grid-like interface similar to Excel for easy data entry. | Teamwork offers a clean dashboard with customizable project views. |
| Visit SmartsheetOpens new window | Visit Teamwork.comOpens new window |
Similarities Between Smartsheet and Teamwork.com
| API Integration | Smartsheet and Teamwork support API access to extend their functionality and integrate them with other systems. |
|---|---|
| Collaboration | Smartsheet and Teamwork both provide real-time collaboration tools that enable team members to work together seamlessly. |
| Customization | Both platforms offer customizable templates and workflows that allow you to tailor the software to fit your team's specific needs. |
| Integrations | Both Smartsheet and Teamwork integrate with tools like Slack and Google Workspace to enhance collaboration and communication. |
| Reporting | Both solutions include solid reporting features that can help you analyze project data and track progress effectively. |
| Visit SmartsheetOpens new window Visit Teamwork.comOpens new window | |
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