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QuickBooks Time Review: Pros, Cons, Features and Pricing QuickBooks

QuickBooks Time is an automated time tracking software that helps businesses track employee hours and manage payroll efficiently. As part of the broader QuickBooks accounting software ecosystem, it's best suited for small to medium-sized businesses in industries like construction, retail, and service sectors, where managing field teams is crucial. QuickBooks Time simplifies time tracking with easy integration and mobile access.

QuickBooks Time addresses issues like inaccurate timekeeping and payroll errors for HR teams and project managers. In this article, I'll cover QuickBooks Time's features, pros and cons, use cases, pricing, and more to help you decide if it meets your tracking and payroll needs.

QuickBooks Time Evaluation Summary

QuickBooks Time tracks hours, schedules shifts, and syncs with payroll.
Rating
4.5 /5
Pricing
  • From $20/month + $8/user/month (billed annually)
  • Free trial + free demo available

Why You Can Trust Us

QuickBooks Time Overview

In my opinion, QuickBooks Time is a solid choice for businesses needing reliable time tracking with effective payroll integration. Compared to other software, its ease of use and mobile accessibility make it highly appealing for industries like construction and retail. While it excels in user-friendly interfaces and integration with payroll systems, it might fall short on advanced features. If you're seeking a straightforward, efficient tool for managing time and payroll, this might be the right pick for you. However, for highly specialized needs, you might want to explore more customizable solutions.

Our Review Methodology

How We Test & Score Tools

We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.

Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.

Core Functionality (25% of final scoring)

The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.

Standout Features (25% of final scoring)

Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.

We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.

Ease of Use (10% of final scoring)

We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.

Onboarding (10% of final scoring)

We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.

Customer Support (10% of final scoring)

We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.

Customer Reviews (10% of final scoring)

Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.

Value for Money (10% of final scoring)

Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.

Core Features

Time Tracking

QuickBooks Time lets your team log hours with ease, both on desktop and mobile. You can accurately track employee time using digital timesheets, giving you accurate data for payroll.

Mobile App

The mobile app allows your team to clock in and out from anywhere using a built-in time clock. It’s perfect for remote or field workers.

Scheduling

You can create and manage employee schedules, ensuring everyone knows when they're working. It helps prevent scheduling conflicts and keeps your team organized.

Payroll Integration

QuickBooks Time integrates with payroll systems to automate pay calculations. It reduces manual errors and saves your team time on book keeping tasks.

GPS Tracking

GPS functionality allows you to see where your team is clocking in from. It can also support geofencing, helping ensure employees clock in only when they arrive at the correct job site.

Reporting

Basic reporting tools provide insights into hours worked and project costs. This data helps you evaluate project profitability and make informed decisions about your resources.

Ease of Use

QuickBooks Time scores high in user-friendliness, making it easy for your team to get started quickly. The intuitive interface and straightforward navigation mean you won't waste time figuring out how to use it. Users appreciate the seamless mobile app that lets them track time on the go without hassle. Compared to other software, its simplicity and clear design stand out, ensuring that your team can focus on their work rather than wrestling with complex tools.

Integrations

QuickBooks Time integrates with QuickBooks Online, QuickBooks Desktop, Gusto, Xero, Square Payroll, and ADP.

QuickBooks Time also has an API and connects with third-party integration tools.

QuickBooks Time Specs

  • 360 Degree Feedback
  • API
  • Attendance Tracking
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Engagement
  • Employee Onboarding
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar

QuickBooks Time FAQs

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By Ben Aston

I’m Ben Aston, a digital project manager and founder of thedpm.com. I've been in the industry for more than 20 years working in the UK at London’s top digital agencies including Dare, Wunderman, Lowe and DDB. I’ve delivered everything from film to CMS', games to advertising and eCRM to eCommerce sites. I’ve been fortunate enough to work across a wide range of great clients; automotive brands including Land Rover, Volkswagen and Honda; Utility brands including BT, British Gas and Exxon, FMCG brands such as Unilever, and consumer electronics brands including Sony. I'm a Certified Scrum Master, PRINCE2 Practitioner and productivity nut!