SignNow Review: Pros, Cons, Features, and Pricing
SignNow is a document management system that enables electronic signatures and document workflows. It best serves small businesses, legal teams, and HR departments that need efficient, user-friendly solutions. SignNow offers cost-effective, intuitive document management for straightforward business operations.
SignNow addresses issues such as document approval delays and compliance challenges for HR and legal teams. In this article, I'll cover SignNow’s features, pros and cons, use cases, pricing, and more, so you can decide if it meets your specific needs and goals.
SignNow Evaluation Summary
- From $8/user/month
- Free trial available
Why You Can Trust Us
We’ve been testing and reviewing project management software since 2012. As project managers ourselves, we know how critical and difficult it is to make the right decision when selecting software.
We invest in deep research to help our audience make better software purchasing decisions. We’ve tested more than 2,000 tools for different project management use cases and written over 1,000 comprehensive software reviews. Learn how we stay transparent & our software review methodology.
SignNow Overview
In my opinion, SignNow offers great value for money and excels in usability, making it ideal for small businesses or teams with limited budgets. While it might lack some advanced features found in competitors such as Docusign and Adobe Sign, its pricing and user-friendly interface make it a top choice for those prioritizing simplicity and cost-effectiveness. SignNow’s onboarding is straightforward, though customer support could be more responsive. For users seeking an affordable document management solution, SignNow is worth considering, especially if you're in an HR or legal team that needs basic features without the extra cost of more complex tools.
pros
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You can quickly navigate SignNow's intuitive interface without a steep learning curve.
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SignNow's e-signature solution speeds up your document approval process.
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Your team can quickly onboard with SignNow's straightforward setup.
cons
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SignNow's customer support response times might not meet your immediate needs.
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Your team may find some advanced features missing compared to other tools.
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You might encounter occasional glitches that disrupt your workflow.
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Our Review Methodology
How We Test & Score Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final scoring)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final scoring)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final scoring)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final scoring)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final scoring)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final scoring)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final scoring)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Electronic Signatures: You can sign documents quickly and securely, reducing the time spent on approvals. This feature ensures your documents are legally binding.
Document Templates: Create and reuse templates to save time when handling repetitive documents. Your team will appreciate the efficiency this brings to your workflows.
Audit Trail: Track every action taken on a document, ensuring transparency and compliance. It helps you maintain accountability within your team.
Mobile Access: Manage and upload documents on the go with SignNow's mobile app. This flexibility keeps your work moving, even outside the office.
Document Sharing: Efficiently share documents with team members or clients for collaboration and document signing. It simplifies your communication and keeps everyone on the same page.
Expiration Dates: Set expiration dates on documents to manage time-sensitive agreements. This feature helps you avoid missed deadlines and keeps your projects on track.
Ease of Use
SignNow is incredibly user-friendly, making it a top choice for teams that need to get up and running quickly. Its intuitive interface allows you to navigate features such as electronic signatures, signing order and document templates with ease. You won't need extensive training to start managing your documents efficiently. Users appreciate how sending, signing, and tracking documents with SignNow saves time and reduces frustration. Overall, it's a solid option for those who prioritize simplicity in a document management system.
Integrations
SignNow integrates with Salesforce, Google Workspace, Google Drive, Dropbox, NetSuite, Autodesk, Gmail, Excel, Microsoft Dynamics 365, Microsoft Teams, Oracle, and AWS.
SignNow also offers an API for custom integrations and connects with third-party tools such as Zapier for expanded functionality.
SignNow Specs
- 2-Factor Authentication
- API
- Audit Trail
- Batch Permissions & Access
- Calendar Management
- Cloud Deployment
- Compliance Tracking
- Contact Management
- CRM Integration
- Dashboards
- Data Export
- Data Import
- Design Templates
- Document Comparison
- Document Management
- Electronic Signature
- External Integrations
- File Sharing
- File Transfer
- Mobile App
- Multi-User
- NDA Management
- Notifications
- Reports
- Sales Motivator
- Scheduling
- Task Scheduling/Tracking
- Template Designer
- Workflow Management
