Expert Series: Inheriting And Growing A PMO

Pam is the VP of Delivery Management at Hero Digital. She’s spent the majority of her career in client-facing organizations leading digital project management teams at organizations including The Nerdery, Wunderman Thompson, and AIM Consulting. Pam is a self-proclaimed “process junkie” and loves solving problems through process. She’s particularly passionate about building strong PM teams and answering the age-old question about how to deliver agile projects in a client service organization.

Kamal has been in leadership roles in digital agencies like Critical Mass, Klick Health, Normative and Rangle for the past 20 years. He is a veteran of the marketing industry with a client list that includes Mercedes Benz, Rolex, Citigroup, Nissan, Infiniti Global, Valvoline, Michelin, FOX News, Rogers, Salix Pharmaceuticals, Baxter International, and Roche.

I started working in communications in 2003, my career focus resides in planning, building and executing service design initiatives, strategy and campaigns for clients in various industries. I have a keen interest in analyzing and assessing how the digital and traditional spaces change daily, and how to implement best practices along the way. I thrive when team building, mentoring and implementing process and project rigor.