Beste Alternativen zu Skype for Business – Kurzüberblick
Wenn Sie ein Remote- oder Hybrid-Team leiten, hat Skype for Business vermutlich einmal eine zentrale Rolle bei der Teamkommunikation gespielt. Seither hat Microsoft diese Möglichkeiten in Microsoft Teams überführt und die Plattform zu einem zentralen Knotenpunkt für Chat, Meetings und Zusammenarbeit ausgebaut.
Für viele Teams deckt Teams alles ab, was sie brauchen. Für andere bringt der Wechsel jedoch neue Herausforderungen mit sich – seien es mehr Komplexität, sich überschneidende Funktionen, Preisfragen oder Workflows, die nicht zu den Arbeitsweisen des Teams passen. Dann lohnt es sich, nach einem anderen Tool Ausschau zu halten, das die eigenen Kommunikationswege besser unterstützt.
Ich habe eine Reihe von Alternativen zu Skype for Business getestet und bewertet – von einfacheren Tools für Videotelefonie bis zu spezialisierten Lösungen für Zusammenarbeit und spezifische Anwendungsfälle im Unternehmen. In diesem Artikel stelle ich die besten Alternativen vor, damit Sie entscheiden können, ob Sie Teams beibehalten oder ein Werkzeug nutzen möchten, das Ihre tatsächlichen Arbeitsabläufe besser unterstützt.
Was ist Skype for Business?
Skype for Business war eine Plattform für Kommunikation und Zusammenarbeit in Unternehmen, die Teams durch Videokonferenzen, Instant Messaging, Bildschirmfreigabe und Dateiaustausch unterstützen sollte. Sie wurde häufig von Organisationen genutzt, die sichere und zuverlässige Wege suchten, um mit Kollegen und Kunden standortübergreifend zu kommunizieren.
Microsoft hat Skype for Business inzwischen eingestellt und die Kernfunktionen in Microsoft Teams überführt, welches nun als zentrale Kommunikationsplattform für Unternehmen von Microsoft dient. Teams baut auf den Anruf- und Meeting-Funktionen von Skype for Business auf und ergänzt diese um fortlaufenden Chat, weitergehende Microsoft 365-Integrationen und umfassendere Tools für die Zusammenarbeit.
Zusammenfassung der besten Alternativen zu Skype for Business
Diese Vergleichstabelle fasst die Preisinformationen meiner Top-Auswahl zusammen. So finden Sie die beste Alternative zu Skype for Business, die sowohl zu Ihrem Budget als auch zu Ihren geschäftlichen Anforderungen passt.
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for private business messaging | Free trial + demo available | From $6/month | Website | |
| 2 | Best for integration with Google Workspace | Free plan available | From $7/user/month (billed annually) | Website | |
| 3 | Best for task management | Free plan + free demo available | From $3/user/month (billed annually) | Website | |
| 4 | Best for global free calls | Free demo available | Free | Website | |
| 5 | Best for integrated business solutions | Free plan available | From £3.10/user/month (billed annually) | Website | |
| 6 | Best for business communication tools | Free trial + free demo available | From $12/organizer/month (billed annually) | Website | |
| 7 | Best for all-in-one communications | 14-day free trial + free demo available | From $20/user/month | Website | |
| 8 | Best for secure deployments | Free plan + free demo available | From $3/user/month (billed annually) | Website | |
| 9 | Best for mission-critical environments | Free demo + free demo available | Pricing upon request | Website | |
| 10 | Best for virtual phone systems | Free plan + demo available | From $44/10 users/month | Website |
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Bewertungen der besten Alternativen zu Skype for Business
Im Folgenden finden Sie meine ausführlichen Zusammenfassungen der besten Skype-Alternativen aus meiner Auswahlliste. Die Bewertungen geben einen detaillierten Einblick in die Hauptfunktionen, Vor- und Nachteile, Integrationen und idealen Einsatzbereiche, damit Sie das passende Tool für sich finden.
Brosix is an instant messaging software designed for businesses that prioritize secure and private communication. It's ideal for teams in industries such as finance, health care, and education that require encrypted messaging and collaboration.
Why Brosix is a good Skype alternative: Brosix offers private business messaging with end-to-end encryption, ensuring your communications remain confidential. You can create a closed network for your team, enhancing security. The tool provides chat rooms for group discussions, enabling effective team collaboration. Additionally, its file transfer feature ensures your documents are shared safely within the network.
Standout features & integrations:
Features include a whiteboard tool that allows your team to brainstorm ideas visually. Brosix also offers a screen-sharing feature, contributing to ease of use when collaborating on projects. The software includes a co-browsing tool, helping you assist team members or customers in real time.
Integrations include Google Drive, Dropbox, Facebook, Shopify, Slack, Microsoft Teams, Salesforce, HubSpot, and GitHub.
Pros and Cons
Pros:
- Secure file sharing
- Real-time co-browsing
- Strong encryption
Cons:
- Basic interface design
- Limited customization
Google Meet is a video conferencing tool that serves businesses, educational institutions, and individuals needing reliable online meetings. It facilitates video calls, webinars, and virtual classrooms, enhancing communication and collaboration.
Why Google Meet is a good Skype alternative: Google Meet integrates smoothly with Google Workspace, making it convenient for those already using Google services. It offers real-time captions during meetings, which improve accessibility for all participants. You can schedule meetings directly from Google Calendar, simplifying the process for your team. Additionally, Google Meet supports large-scale meetings, accommodating up to 250 participants.
Standout features & integrations:
Features include a feature that reduces background noise during calls, enhancing audio clarity. The platform offers a low-light mode, which automatically adjusts your video to ensure visibility in dim lighting. It also offers meeting recordings, so you can save them to Google Drive, making it easy to share with absentees.
Integrations include Google Calendar, Google Drive, Gmail, Microsoft Outlook, Microsoft Office, Slack, Trello, Zoom, Cisco Webex, Salesforce, and more.
Pros and Cons
Pros:
- Real-time captions available
- Noise cancellation feature
- Easy Google Workspace integration
Cons:
- Limited control over participants
- No breakout rooms
Chanty is a team communication and collaboration tool designed for industries such as health care, retail, marketing, education, and logistics. It mainly serves teams needing efficient messaging, video calls, and task management functionalities.
Why Chanty is a good Skype alternative: Chanty excels in task management, offering features such as Kanban boards and task creation directly from chat. Unlike Skype, it supports 4K video conferences and audio calls, enhancing communication quality. Screen sharing allows your team to collaborate visually, and its integration with various apps helps support workflows. These features make it a feature-rich choice for teams needing more than just communication.
Standout features & integrations:
Features include task management with Kanban view, secure file sharing, and audio messages. You can create tasks directly from chat, making it easy to turn discussions into actionable items. Chanty also focuses on data security, ensuring compliance with standards such as ISO 27001 and GDPR.
Integrations include Trello, Asana, Google Drive, Dropbox, GitHub, Zapier, Mailchimp, Giphy, HubSpot, and more.
Pros and Cons
Pros:
- Accessible from anywhere
- User-friendly interface
- 4K video call support
Cons:
- Few customization options
- Free plan offers very basic services
Viber is a communication app that individuals and businesses use for messaging, voice, and video communication. It caters to users who need reliable and cost-effective communication with friends, family, and colleagues worldwide.
Why Viber is a good Skype alternative: Viber offers free global calls, making it an attractive choice for those who frequently communicate internationally. You can send text, photo, and video messages, which improve your interaction options. With its high-quality voice and video calling, Viber ensures clear communication. Additionally, the app supports group chats, allowing you to connect with multiple people at once.
Standout features & integrations:
Features include the ability to create communities, which lets you engage with large groups of people around shared interests. Viber also offers disappearing messages, providing an extra layer of privacy for your communications. You can use the app's sticker market to add fun and to personalize your messages.
Integrations include Facebook, Twitter, YouTube, Spotify, Giphy, Google Maps, Dropbox, Evernote, Slack, Microsoft Teams, and more.
Pros and Cons
Pros:
- Engaging communities with targeted messages
- Supports large group chats
- High-quality voice calls
Cons:
- Requires an internet connection
- No desktop app features
Microsoft Teams is a collaboration platform designed for businesses and organizations needing integrated communication and productivity tools. It supports chat, video meetings, and file sharing to strengthen team collaboration.
Why Microsoft Teams is a good Skype alternative: Microsoft Teams offers integrated business solutions with features such as shared workspaces and file collaboration. You can conduct video meetings with up to 300 participants, facilitating large team interactions. The platform allows for real-time document editing, which keeps your team on the same page. Additionally, its task management capabilities help you organize and track projects efficiently.
Standout features & integrations:
Features include a whiteboard tool that lets your team brainstorm and visualize ideas together. Microsoft Teams also offers meeting transcription, providing a written record of discussions for easy reference. The platform includes a built-in calendar, helping you schedule and manage meetings effectively.
Integrations include Microsoft Office 365, SharePoint, OneDrive, Power BI, Trello, Zoom, Salesforce, Asana, and more.
Pros and Cons
Pros:
- Meeting transcription available
- Built-in task management
- Integrated with Microsoft Office
Cons:
- Occasional performance issues
- Requires a Microsoft 365 subscription
GoTo Meeting is a web conferencing tool that caters to professionals and businesses needing reliable online meeting solutions. It enables video conferencing, screen sharing, and collaboration for remote teams and clients.
Why GoTo Meeting is a good Skype alternative: GoTo Meeting provides business communication tools that improve virtual meetings with features such as HD video conferencing and crystal-clear audio. The platform supports up to 250 participants, making it suitable for large meetings. You can record sessions for future reference, ensuring important details aren't missed. Additionally, its mobile app keeps your team connected on the go.
Standout features & integrations:
Features include a meeting lock feature that prevents uninvited attendees from joining, adding an extra layer of security. GoTo Meeting offers drawing tools that let you annotate shared screens during presentations. The platform also provides custom meeting links, making it easy to invite participants.
Integrations include Microsoft Office 365, Slack, Salesforce, Google Calendar, HubSpot, Microsoft Teams, Zoho CRM, Zendesk, and more.
Pros and Cons
Pros:
- Secure meeting lock feature
- High-definition audio and video
- Mobile app available
Cons:
- Basic customization options
- Can be resource-intensive
RingCentral is a cloud-based communication platform that serves businesses requiring an integrated solution for voice, video, and messaging. It supports remote workforces and helps teams collaborate effectively from anywhere.
Why RingCentral is a good Skype alternative: RingCentral offers an all-in-one communication solution, combining phone, video meetings, and team messaging. It provides high-definition video conferencing, which improves the quality of virtual meetings. The platform supports call management features, such as call forwarding and auto-attendant, ensuring your team stays connected. Additionally, its analytics and reporting tools give you insights into communication patterns.
Standout features & integrations:
Features include a mobile app that allows your team to stay connected on the go. RingCentral offers voicemail-to-email functionality, so you can access messages anytime. The platform provides team collaboration tools, including task assignments and shared calendars, to improve productivity.
Integrations include Microsoft Teams, Salesforce, Google Workspace, Zendesk, and more.
Pros and Cons
Pros:
- Includes analytics and reporting tools
- Supports remote workforces
- Clear high-definition video calls
Cons:
- Limited customization options
- Can be complex to set up
Rocket.Chat is a communication platform designed for businesses and organizations focused on data privacy and security. It's ideal for teams in industries needing secure communication, such as health care, finance, and government.
Why Rocket.Chat is a good Skype alternative: Rocket.Chat offers secure deployments with on-premises hosting, giving you full control over your data. With end-to-end encryption, your team's conversations remain private. It supports unlimited users, making it scalable for larger organizations. Additionally, customizable user roles and permissions ensure that your team has the right level of access.
Standout features & integrations:
Features include live chat support, which lets you communicate with customers in real time. Rocket.Chat also offers a white-label option, allowing you to brand the platform as your own. It provides real-time translation, ensuring that language barriers don't hinder communication.
Integrations include GitHub, GitLab, Zapier, Google Drive, Dropbox Paper, Trello, Slack, Microsoft Teams Bridge, and more.
Pros and Cons
Pros:
- White-label option
- Customizable user permissions
- Strong data privacy controls
Cons:
- Requires technical knowledge
- Complex initial setup
Mattermost is an open-source messaging platform designed for teams that require secure and scalable communication solutions. It's popular among industries, such as technology, healthcare, and government, where data privacy is paramount.
Why Mattermost is a good Skype alternative: Mattermost offers mission-critical environments with self-hosted deployment options, giving you complete control over your data. It supports end-to-end encryption, ensuring your team's conversations are secure. With its customizable interface, you can tailor the platform to fit your organization's needs. Additionally, the platform supports compliance with industry standards, including HIPAA, making it suitable for regulated industries.
Standout features & integrations:
Features include threaded messaging, which helps you keep conversations organized. Mattermost also offers file sharing with unlimited storage, enabling your team to collaborate efficiently. The platform provides advanced search functionality, allowing you to quickly find relevant information and conversations.
Integrations include Jira, GitHub, GitLab, Jenkins, Zoom, Cisco Syslog, Slack, Google Drive, Microsoft Teams, Trello, and more.
Pros and Cons
Pros:
- Supports industry compliance
- Customizable interface
- Self-hosted deployment
Cons:
- Can be complex to set up
- Requires technical expertise
Zadarma is a virtual phone system tailored for small businesses, remote workers, call centers, and enterprises. It provides voice over internet protocol (VoIP) calls, virtual phone numbers, and a multifunctional customer relationship management (CRM) system to strengthen communication and business operations.
Why Zadarma is a good Skype alternative: Zadarma offers a virtual phone system with calling features, such as Cloud PBX and SIP trunk, that are not available in Skype. It allows your team to set up a virtual office quickly and at no cost. With call tracking and speech analytics, you can gain insights into your communication processes. Additionally, its video conferencing capabilities offer a well-rounded communication solution for your business.
Standout features & integrations:
Features include a multifunctional CRM for managing customer profiles, speech analytics for monitoring calls, and a call tracking system to evaluate team performance. You can also make calls directly from your browser, simplifying user access. The platform supports both video conferencing and SMS services, enhancing communication flexibility.
Integrations include Zoho CRM, Slack, Zendesk, Salesforce, HubSpot, Microsoft Teams, and more.
Pros and Cons
Pros:
- Direct browser calling
- Strong speech analytics
- Detailed call tracking
Cons:
- Limited third-party app support
- No large enterprise tools
Weitere Alternativen zu Skype for Business
Hier sind einige weitere Skype-Alternativen, die es nicht auf meine Auswahlliste geschafft haben, aber dennoch einen Blick wert sind:
- Slack
For team collaboration tools
- Zoom
For hybrid meeting support
- Zulip
For threaded conversations
- Troop Messenger
For small team collaboration
- Flock
For team productivity tools
- Dialpad
For AI-powered communication
- ULTATEL
For virtual phone systems
- Wire
For secure messaging
- VoIPstudio
For VoIP services
- 3CX
For call center solutions
- Nextiva
For customer relationship management
- Cisco
For unified communications
- Mitel
For scalable VoIP solutions
- Genesys Cloud CX
For customer experience management
Auswahlkriterien für Alternativen zu Skype for Business
Bei der Wahl der besten Alternativen zu Skype for Business habe ich gängige Käuferinteressen und Herausforderungen rund um Unternehmenssoftware berücksichtigt, darunter Skalierbarkeit und Datensicherheit. Außerdem habe ich das folgende Bewertungsschema genutzt, um fair und strukturiert zu vergleichen:
Kernfunktionen (25 % der Gesamtwertung)
Für die Aufnahme in diese Liste musste jede Lösung folgende Anwendungsfälle abdecken:
- Messaging und Chat
- Videokonferenzen
- Dateifreigabe
- Bildschirmfreigabe
- Anrufmanagement
Zusätzliche herausragende Funktionen (25 % der Gesamtwertung)
Um die Auswahl weiter einzugrenzen, habe ich auch auf besondere Funktionen geachtet, wie etwa:
- Anpassbare Benutzerrollen
- Ende-zu-Ende-Verschlüsselung
- KI-gestützte Meeting-Analysen
- Virtuelle Hintergründe
- Integration mit CRM-Systemen
Benutzerfreundlichkeit (10% der Gesamtbewertung)
Um ein Gefühl für die Benutzerfreundlichkeit jedes Systems zu bekommen, habe ich Folgendes berücksichtigt:
- Intuitive Benutzeroberfläche
- Einfache Navigation
- Barrierefreiheitsfunktionen
- Verfügbarkeit einer mobilen App
- Möglichkeiten für Nutzerfeedback
Einarbeitung (10% der Gesamtbewertung)
Um die Einarbeitungserfahrung jeder Plattform zu bewerten, habe ich Folgendes berücksichtigt:
- Verfügbarkeit von Schulungsvideos
- Interaktive Produkttouren
- Zugang zu Vorlagen
- Live-Webinare
- Chatbot-Unterstützung
Kundensupport (10% der Gesamtbewertung)
Um die Kundensupport-Dienste der Softwareanbieter zu bewerten, habe ich Folgendes berücksichtigt:
- Rund-um-die-Uhr-Support
- Reaktionszeit
- Zugang zur Wissensdatenbank
- Support über mehrere Kanäle
- Personalisierte Unterstützung
Preis-Leistungs-Verhältnis (10% der Gesamtbewertung)
Um das Preis-Leistungs-Verhältnis jeder Plattform zu bewerten, habe ich Folgendes berücksichtigt:
- Wettbewerbsfähige Preisgestaltung
- Transparente Abrechnung
- Flexible Tarife
- Rabatte bei jährlicher Abrechnung
- Kostenlose Testmöglichkeiten
Kundenbewertungen (10% der Gesamtbewertung)
Um einen Eindruck von der allgemeinen Kundenzufriedenheit zu bekommen, habe ich beim Lesen der Kundenbewertungen Folgendes berücksichtigt:
- Konsistenz positiver Rückmeldungen
- Häufige Beschwerden
- Zufriedenheit mit den Funktionen
- Support-Erfahrungen
- Gesamtempfehlungsrate
Warum nach einer Skype for Business-Alternative suchen?
Obwohl Skype for Business – und nun Microsoft Teams – eine gute Wahl für die Unternehmenskommunikation sein kann, gibt es mehrere Gründe, warum Teams dennoch nach anderen Lösungen suchen. Sie sollten eine Alternative zu Skype for Business in Betracht ziehen, wenn:
- Sie eine bessere Integration mit Nicht-Microsoft-Tools benötigen
- Ihr Team fortgeschrittenere oder flexiblere Sicherheitskontrollen wünscht
- Sie nach besserer Gesprächsqualität oder höherer Zuverlässigkeit suchen
- Ihr Unternehmen eine skalierbarere oder schlankere Kommunikationslösung benötigt
- Sie mehr Anpassungen oder eine einfachere Einrichtung benötigen
- Ihr Team speziellere Kollaborationsfunktionen benötigt
Falls Ihnen eines dieser Szenarien bekannt vorkommt, sind Sie hier genau richtig. Diese Liste umfasst verschiedene Tools für die Unternehmenskommunikation, die für Teams, die Microsoft Teams entwachsen sind, möglicherweise besser geeignet sind – und sich idealerweise besser an deren Arbeitsweise anpassen.
Funktionen
Die Kernfunktionen von Skype for Business – mittlerweile über Microsoft Teams bereitgestellt – setzen den Maßstab für das, was viele Teams von modernen Kommunikationstools erwarten. Nutzen Sie diese Funktionen, um zu vergleichen, was Alternativlösungen bieten:
- Videokonferenzen: Führen Sie persönliche Gespräche mit Ihrem Team oder Ihren Kunden
- Bildschirmfreigabe: Teilen Sie Ihren Bildschirm, um in Echtzeit gemeinsam an Projekten zu arbeiten
- Dateifreigabe: Senden und empfangen Sie Dokumente während Meetings und im Chat
- Live-Untertitel: Sehen Sie Untertitel in Echtzeit in mehreren Sprachen für Barrierefreiheit
Meeting-Links: Teilen Sie Meeting-Links mit Teilnehmenden auf jedem Endgerät - Hintergrundeffekte: Passen Sie Hintergründe an verschiedene Besprechungssituationen an
- Chat-Anpassung: Personalisieren Sie Chat-Layouts und Farbschemata
- Kooperationswerkzeuge: Teilen Sie Inhalte und arbeiten Sie während Gesprächen und Meetings zusammen
Was kommt als Nächstes:
Wenn Sie gerade Alternativen zu Skype for Business recherchieren, verbinden Sie sich mit einem SoftwareSelect-Berater für kostenlose Empfehlungen.
Sie füllen ein Formular aus und führen ein kurzes Gespräch, in dem Ihre spezifischen Anforderungen besprochen werden. Anschließend erhalten Sie eine Auswahlliste an Software zur Überprüfung. Sie begleiten Sie sogar durch den gesamten Kaufprozess, einschließlich Preisverhandlungen.
