actiTIME Review: Pros, Cons, Features, and Pricing Explained

Q: Can actiTIME handle multiple projects and clients at once?

Yes, actiTIME supports tracking time and costs across multiple projects and clients simultaneously. You can organize work by project, assign tasks to different teams, and generate separate reports for each client or initiative.

Q: How customizable are actiTIME’s reports?

actiTIME offers flexible reporting with filters for projects, users, tasks, and date ranges. You can generate a variety of built-in reports and export data (e.g., CSV) for further analysis, though customization may be more limited compared to advanced BI tools.

Q: Does actiTIME support billable and non-billable hours?

Yes, actiTIME allows you to track both billable and non-billable time. You can apply different billing rates and use this data for invoicing, cost tracking, and profitability analysis.

Q: What data security and compliance measures does actiTIME provide?

actiTIME uses encryption (SSL/TLS), daily backups, and role-based access controls to protect data. It supports GDPR-related practices such as EU data hosting options. However, they do not currently hold formal compliance certifications like SOC 2 or ISO 27001, which may be important for some organizations.

Q: How easy is it to onboard a new team to actiTIME?

Onboarding is structured with guides, sample data, and help resources to support setup. Most teams can start tracking time quickly, though configuring advanced features like budgets and workflows may require additional setup time.

Q: Can actiTIME track paid time off and other leave types?

Yes, actiTIME includes built-in leave management for PTO, sick leave, and custom absence types. It supports accrual rules, balances, and approval workflows within the same system.

Q: Is there a mobile app or a mobile-friendly version of actiTIME?

actiTIME offers a mobile app. However, the mobile app experience is more limited than the web version, with fewer features available for advanced tasks or reporting workflows.

Q: What kind of customer support does actiTIME provide?

actiTIME provides support via email, chat, phone, and online contact forms, along with a help center and video tutorials. While users generally report helpful support, the company does not publish strict support SLAs or guaranteed response times.

actiTIME stands out for its flexible time tracking and project management features, making it ideal for teams seeking detailed reporting, though it may feel complex for solo users.

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By Ben Aston

Last updated on Jun 29, 2026

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Why Trust Our Reviews?

actiTIME is a time tracking software and project accounting platform built for teams that need visibility into how time translates into project costs, billing, and overall performance. It helps organizations capture work hours, organize work by client and task, and turn that data into reports for budgeting and profitability analysis.

For teams dealing with inconsistent time tracking, limited insight into project costs, or difficulty comparing planned versus actual work, actiTIME provides a structured system for tracking time and monitoring performance. This review breaks down its features, strengths, limitations, and pricing to help determine whether it aligns with your operational needs.

actiTIME Evaluation Summary

Why You Can Trust Us

actiTIME Overview

Is actiTIME Right For Your Needs?

Who Would be a Good Fit for actiTIME?

actiTIME is a strong fit if you need more than basic time tracking—especially if you want to connect time data to project costs, billing, and profitability. It works well for teams managing multiple clients or complex projects where tracking budgets and comparing estimated vs. actual time is essential.

It’s best suited for teams that need detailed task-level tracking, multi-level budgeting, and built-in PTO management alongside reporting. Because of its configurability, actiTIME is most effective for teams willing to invest some setup time to gain deeper operational insight.

Professional Services Firms

actiTIME is well-suited for professional services teams that rely on billable hours and client-based work. Its billing rates, invoicing capabilities, and profitability reporting help track margins and ensure projects stay within budget.
Creative Agencies

Agencies managing multiple clients benefit from task-level tracking, workflow statuses, and Kanban views, which provide visibility into project progress while supporting detailed time and cost reporting across accounts.
IT Departments

Internal teams can use actiTIME to monitor resource allocation, track time across initiatives, and manage leave in one system, helping improve planning and visibility across ongoing projects.
Consulting Teams

Consulting teams can leverage billable vs. non-billable tracking, rate management, and estimated vs. actual reporting to better manage client engagements and evaluate project performance.
Engineering Teams

For engineering or technical teams, actiTIME’s granular time tracking and budget controls support more accurate project costing, forecasting, and workload analysis across complex projects.
Mid-Sized Companies

Growing organizations benefit from actiTIME’s scalable structure, user roles/permissions, and customizable settings, though larger teams may need to account for its limited native integrations.

Who Would be a Bad Fit for actiTIME?

actiTIME may not be the best choice if you need a lightweight, plug-and-play time tracking tool or rely heavily on native integrations. Its feature depth and configurability can feel excessive for simple use cases, and teams looking for a more modern or streamlined interface may find it less intuitive.

It’s also less suitable for organizations that require advanced payroll functionality, strict compliance certifications (such as SOC 2 or ISO 27001), or field-based workforce features like geofencing and shift enforcement.

Freelancers

The feature set is often too complex for simple, solo time tracking needs.
Retail Businesses

Lacks shift scheduling, POS integrations, and tools for hourly workforce management.
Startups

Setup and configuration can slow down teams that need fast, simple tools.
HR Departments

No built-in payroll processing or advanced HR analytics capabilities.
Field Service Teams

Lacks geofencing, GPS tracking, and compliance tools needed for mobile workforces.
Manufacturing Teams

Not designed for shift-based labor tracking or production floor time clock workflows.

Our Review Methodology

How We Test & Score Tools

We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.

Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.

Core Functionality (25% of final scoring)

The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.

Standout Features (25% of final scoring)

Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.

We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.

Ease of Use (10% of final scoring)

We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.

Onboarding (10% of final scoring)

We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.

Customer Support (10% of final scoring)

We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.

Customer Reviews (10% of final scoring)

Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.

Value for Money (10% of final scoring)

Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.