Don’t Just Manage Your Team, Manage Your Client
The best digital project managers understand the art and science of managing their client’s expectations, fears, time, and budget. Sometimes that means navigating touchy topics and surfacing truths people might not want to hear. But if left unmanaged, mayhem can ensue.
If you’ve been looking for sound strategies on managing client expectations, this session is for you. Special guest, Dean Schuster from truematter, teaches us his approach to practical client management magic.
Dean has worked in client-facing roles on creative design projects for over 2 decades, and we’ve distilled his experience into a succinct 1-hour session that will instantly change the way you approach client management.