Share Your Stack – How A 25-Person Agency Transformed Their Workflow During The COVID-19 Pandemic (with Thako Harris)

Share Your Stack is a series where project and operations professionals share what tools they’ve been using together and what they love or hate about them.

In this episode, seasoned agency operations leader Thako Harris shares the evolution of the tech stack used at his 25-person agency leading up to — and throughout — the COVID-19 pandemic.

Against the backdrop of the transition from in-office to remote work, the challenges of managing client communication, and the intricacies of project planning and resource management within an agency context, Thako highlights the love-hate relationship with various software tools, including Smartsheet, Harvest, Teams, and Jira, and emphasizes the importance of clear expectations management, training, and support when asking teams to work with new tools.

As we wrap, Thako also puts on his futurist hat and dreams of a tool that seamlessly integrates financial tracking and project management, reflecting on the complexities of tying together tasks and resources as faced by project managers in the digital landscape.

Tools We Talk About

• Smartsheet
• Harvest
• Microsoft Teams
• Jira
• Asana
• Workfront
• Monday
• Gather Content
• Browser Stack
• Frame.io
• BugHerd
• Figma
• Maconomy
• … and more!