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Workshop

Ask the Expert in Balancing Project Leadership and Raising a Human

Balancing Project Leadership and Raising a Human
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Host

Michael Mordak
Community Producer at Black and White Zebra

As Community Producer for BWZ, I engage and support our member-based communities to iterate on an optimized member experience that continually finds the right balance between delighting our customers with value and running a lean and efficient operation. My main goals are to grow our audience, drive community engagement, master member retention, and build a self-optimizing system through automation and scalable processes. Interested in being reviewed? Find out more here.

Guest

Lauren has over 15 years of experience in digital. She has led and launched award-winning customer experiences for clients like Albertsons, Kaiser Permanente, Diageo, State Farm, Dosist, and more. As Director of Program Management at Code and Theory she oversees enterprise portfolios and cross-functional project teams focusing on mobile and web design and development.