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Workshop

Ask the Expert in Balancing Project Leadership and Raising a Human

Balancing Project Leadership and Raising a Human
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Host

Michael Mordak
Community Producer at Black and White Zebra

As Community Producer for BWZ, I engage and support our member-based communities to iterate on an optimized member experience that continually finds the right balance between delighting our customers with value and running a lean and efficient operation. My main goals are to grow our audience, drive community engagement, master member retention, and build a self-optimizing system through automation and scalable processes.

Guest

Lauren has over 15 years of experience in digital. She has led and launched award-winning customer experiences for clients like Albertsons, Kaiser Permanente, Diageo, State Farm, Dosist, and more. As Director of Program Management at Code and Theory she oversees enterprise portfolios and cross-functional project teams focusing on mobile and web design and development.