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Avis TMetric 2026 : Avantages, Inconvénients, Fonctionnalités et Aperçu des Tarifs

Tracking time across clients and projects can quickly become unreliable without the right tools. Timers are forgotten, timesheets arrive incomplete, billing records require manual cleanup, and project managers are left answering an uncomfortable question: is the work still profitable?

TMetric is time tracking software designed for service-based teams that need better visibility into billable hours, labor costs, and project performance. It combines manual time tracking, timesheet approvals, invoicing, project budgets, and profitability reporting, helping teams connect day-to-day work with revenue, margins, and delivery costs.

In this review, I’ll help you determine whether TMetric fits your team’s time tracking, billing, and project management needs.

TMetric Evaluation Summary

TMetric helps service teams track time, manage projects, and improve profitability from one platform.
Rating
4.5 /5
Pricing
  • From $5.83/user/month (billed annually)
  • Free plan available + 14-day free trial

Pourquoi vous pouvez nous faire confiance

TMetric Overview

In my opinion, TMetric is a practical choice for small and mid-sized service teams that need more than a basic timer. Its timesheet approvals, invoicing, project profitability reporting, and integrations are particularly useful when you’re managing billable work across several clients and need to know whether project hours still match the budget. The interface is straightforward and pricing is clear, although the mobile app is better suited to core tracking than full account administration, and—as with any manual time tracker—the data is only as reliable as the people entering it.

Is TMetric Right For Your Needs?

Who Would be a Good Fit for TMetric?

TMetric is best suited to small and mid-sized service teams that need to connect tracked time with projects, clients, billing, and profitability. It is particularly relevant for organizations in software development, professional services, consulting, marketing, media, and legal services that can manage a largely self-serve setup and do not need enterprise-grade workforce infrastructure.

  • Small and Mid-Sized Service Teams

    TMetric fits teams of roughly 5 to 200 people that need time tracking, approvals, attendance, PTO, billing, and project reporting in a self-serve platform.

  • Software Development Teams

    Development teams can track time by task, project, and client while connecting TMetric with tools such as Jira, GitHub, GitLab, Redmine, and ClickUp.

  • Professional Services Firms

    Professional services firms can approve billable hours, apply different rates, create invoices, and monitor the profitability of each engagement.

  • Consulting Teams

    Consultants can organize time across clients and engagements while using configurable rates to support different contracts, roles, and work types.

  • Marketing and Media Teams

    Marketing and media teams can track time by campaign, client, and task to compare delivery hours with budgets and project margins.

  • Legal Service Teams

    Legal teams can use TMetric for client- and matter-based time tracking and invoicing, though it does not replace legal practice management or trust accounting software.

Who Would be a Bad Fit for TMetric?

TMetric is less suitable for field-based workforces, shift-heavy operations, or organizations that require deep ERP connectivity and managed implementation. It also does not replace payroll, HR compliance, or industry-specific workforce systems that handle location tracking, physical clock-ins, complex overtime rules, and employee payments.

  • Complex Workforce Operations

    Organizations that require multi-level approval hierarchies, custom SSO, managed implementation, dedicated customer success, or SLA-backed support may need a more advanced workforce management system.

  • Construction and Real Estate Teams

    TMetric is not a strong fit for mobile crews that require GPS tracking, geofencing, kiosk clock-ins, or scheduling by job site.

  • Manufacturing and Production Operations

    Factories and production teams may find TMetric limited because it lacks physical punch clocks, badge scanning, complex shift scheduling, and jurisdiction-specific overtime controls.

  • ERP-Dependent Organizations

    Companies that rely on deep SAP, Oracle, or Workday integrations will not find native connectors designed for those systems.

  • Budget-Constrained Growing Teams

    Teams seeking free time tracking for more than two users may find TMetric’s Free plan too limited for long-term use.

  • Payroll and HR Teams

    TMetric calculates labor costs but does not process payroll, taxes, direct deposits, benefits, or HR compliance workflows.

Notre méthodologie d'évaluation

Comment nous testons et notons les outils

Nous avons passé des années à construire, affiner et améliorer notre système de test et de notation de logiciels. Notre grille d’évaluation est conçue pour capturer les subtilités de la sélection de logiciels et ce qui rend un outil efficace, en mettant l’accent sur les aspects critiques de la prise de décision. Ci-dessous, vous pouvez voir exactement comment notre processus de test et de notation fonctionne sur sept critères. Cela nous permet de fournir une évaluation impartiale des logiciels selon leur fonctionnalité principale, leurs fonctionnalités remarquables, leur facilité d’utilisation, l’onboarding, le support client, les intégrations, les avis clients et le rapport qualité/prix.

Fonctionnalités principales (25 % du score final)

Le point de départ de notre évaluation est toujours la fonctionnalité principale de l’outil. Dispose-t-il des fonctionnalités et caractéristiques de base attendues par l’utilisateur ? Certaines de ces fonctionnalités de base sont-elles réservées aux formules tarifaires supérieures ? Nous nous attendons à ce qu’un outil soit à la hauteur des capacités de base de ses concurrents.

Fonctionnalités remarquables (25 % du score final)

Ensuite, nous évaluons les fonctionnalités remarquables et peu communes qui vont au-delà de la fonctionnalité de base habituellement retrouvée dans ce type d’outils. Un score élevé reflète des fonctionnalités spécialisées ou uniques qui rendent le produit plus rapide, plus efficace, ou offrent une valeur supplémentaire à l’utilisateur. Nous évaluons également la facilité d’intégration avec d’autres outils couramment présents dans l’environnement technique pour étendre la puissance et l’utilité du logiciel. Les outils offrant de nombreuses intégrations natives, des connexions tierces et un accès API pour créer des intégrations personnalisées obtiennent la meilleure note.

Facilité d’utilisation (10 % du score final)

Nous considérons la rapidité et la facilité d’exécution des tâches principales à l’aide de l’outil. Un logiciel bien noté est conçu intelligemment, intuitif à utiliser, propose des applications mobiles, fournit des modèles et simplifie les tâches relativement complexes.

Onboarding (10 % du score final)

Nous savons à quel point l’adoption rapide par l’équipe est cruciale lors de la mise en place d’une nouvelle plateforme. Nous évaluons donc la facilité avec laquelle un utilisateur peut apprendre et utiliser le logiciel avec un minimum de formation. Nous vérifions la rapidité avec laquelle un membre peut s’installer et démarrer sans expérience préalable. Les solutions ayant une note élevée nécessitent peu ou pas de support.

Support client (10 % du score final)

Nous examinons la rapidité et la facilité d’obtention d’une aide par téléphone, chat en direct ou base de connaissances. Les outils et sociétés proposant un support en temps réel obtiennent la meilleure note, tandis que les chatbots sont les moins bien notés.

Avis clients (10 % du score final)

Au-delà de nos propres tests et évaluations, nous tenons compte du net promoter score des clients actuels et passés. Nous étudions la probabilité, pour eux, de choisir à nouveau l’outil pour ses fonctionnalités principales. Un logiciel ayant une note élevée reflète un score NPS élevé de la part des utilisateurs actuels ou passés.

Rapport qualité/prix (10 % du score final)

Enfin, en tenant compte de tous les autres critères, nous comparons le prix moyen des forfaits d’entrée de gamme aux fonctionnalités principales et considérons la valeur des autres critères d’évaluation. Un logiciel qui en offre davantage pour moins cher sera mieux noté.

Core Features

Time Tracking

Track billable and non-billable hours through TMetric’s web app, Windows and macOS desktop apps, iOS and Android mobile apps, and Chrome and Firefox browser extensions. Each entry can be assigned to a task, project, and client, while offline entries sync automatically once the connection is restored.

Project Profitability Reporting

The Profitability Report combines tracked hours, billing rates, project budgets, revenue, labor costs, and margins for each project in real time. Rates can be configured by workspace, project, client, or team member, giving project managers a clearer view of whether delivery is still financially on track.

Team Timesheets and Approval Workflows

TMetric automatically generates timesheets from each employee’s time entries, allowing managers to review, approve, or reject submissions. Approval status is tracked by period, with notifications sent when action is required—helpful when you would rather not spend invoicing week chasing missing timesheets over email.

Billing and Invoicing

Create invoices from billable time with rates applied automatically, filtering entries by project, client, date range, or billing status. Invoices support custom branding, editable line items, PDF exports, and QuickBooks or Xero synchronization, reducing the amount of billing data that needs to be entered twice.

Time Reporting

Summary, Detailed, and Activity reports show how time is spent across employees, tasks, clients, and projects, with filters for user, project, client, tag, and date range. Reports can be exported to CSV or PDF in a consistent format, making them easier to use for internal reviews or client updates without rebuilding the data in a separate spreadsheet.

Attendance Tracking, PTO Tracking, and Scheduling

Configure workdays, employee-specific hours, shifts, and holidays, then compare expected schedules with recorded time to monitor attendance. Teams can also manage PTO policies, requests, approvals, accruals, leave balances, and availability before absences start affecting delivery plans.

Standout Features

Task Management

Create and assign tasks, add estimates and deadlines, and organize work by project and client. The tools are lighter than a dedicated project management system, but they keep task estimates and tracked hours close enough for managers to spot work that is consuming more time than planned.

Employee Monitoring and Team Dashboard

When enabled, TMetric records activity levels, idle time, app and website usage, and optional screenshots. The Team Dashboard gives managers an at-a-glance view of employee status, current tasks, tracked hours, activity, and absences without digging through several reports.

Ease of Use

TMetric is generally easy to use, with clear navigation and straightforward timer, reporting, and manual-entry tools. Users can organize time by task, project, and client without much friction, while managers can access timesheets, reports, and billing features without a steep learning curve. Configuring wider team controls and advanced monitoring features takes more setup, however, and the mobile app is better suited to logging and reviewing time than managing the full workspace.

Onboarding

TMetric’s onboarding is primarily self-serve, with step-by-step guides, tutorials, and help center resources covering project setup, team invitations, integrations, and data imports. Teams that need more guidance can access implementation support to help configure the software and encourage consistent adoption, which matters, since even the best reporting setup will fail if the team does not use it properly.

Customer Support

TMetric offers 24/7 customer support through email and online support requests. Its help center includes manuals, tutorials, FAQs, and step-by-step documentation for teams that prefer to troubleshoot independently, while Enterprise customers receive priority support for faster issue resolution.

Integrations

TMetric integrates with Asana, Trello, Jira, GitHub, GitLab, Todoist, Zendesk, Notion, ClickUp, and Redmine, among more than 50 supported tools. It also provides a REST API for custom integrations and connects with Zapier to automate workflows across third-party apps.

Value for Money

TMetric offers solid value for small and mid-sized service teams, with a capable free plan for core time tracking and reporting and paid tiers that add billing, budgeting, workforce oversight, and team management. Most growing teams will find the strongest value in the Professional and Business plans, while organizations needing custom features, tailored deployment, or priority support will need to discuss the Enterprise tier with TMetric.

  • Free: Includes unlimited time tracking, clients, projects, exportable project reports, web and mobile apps, desktop tools, browser extensions, integrations, smart time links, and API access for up to two users.
  • Professional: Adds billable rates, expenses, project budgets and alerts, invoicing, time rounding, My Timesheets, calendar sync, task management, and client, project, and team imports.
  • Business: Adds PTO tracking, team timesheets, app and website monitoring, screenshots, activity tracking, real-time notifications, QuickBooks time sync, and advanced Jira, Redmine, and ClickUp integrations.
  • Enterprise: Adds customizable features and integrations, priority support, tailored deployment options, and volume discounts for larger teams.

TMetric Specs

  • Analytics
  • API
  • Approval Workflows
  • Attendance Tracking
  • Batch Permissions & Access
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Multi-User
  • Notifications
  • Project Management
  • Resource Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Timesheets
  • Vacation & Absence Calendar

TMetric FAQs

TMetric Company Overview & History

TMetric is a time tracking software product launched in 2016 by Devart, a software company founded in 1997. Originally developed as an internal productivity tool, TMetric later expanded into a commercial platform for service-based teams that need time tracking, project budgeting, invoicing, timesheet approvals, PTO management, and reporting.

TMetric serves users across software development, consulting, marketing, professional services, and other project-based industries. It is one of several products developed by Devart, which also offers database tools, data connectivity products, and the Skyvia cloud data platform.

TMetric Major Milestones

  • 2016: Devart launched TMetric, which was originally developed as an internal productivity tool.
  • 2017: TMetric reported reaching 40,000 customers worldwide.
  • 2018: TMetric reported receiving an average customer rating of 4.5 out of 5 for reliability, functionality, and usability.
  • 2020: TMetric began expanding its language support, adding localized versions for users in several markets.
  • 2026: TMetric expanded its accounting integrations by adding invoice synchronization with QuickBooks Online and Xero.