Migliori alternative a Skype for Business – La Shortlist
Se gestisci un team da remoto o in modalità ibrida, è probabile che Skype for Business abbia avuto un ruolo centrale nella comunicazione del tuo team. Successivamente, Microsoft ha trasferito queste funzionalità su Microsoft Teams, espandendo la piattaforma in un vero e proprio hub per chat, riunioni e collaborazione.
Per molte squadre, Teams offre tutto ciò di cui hanno bisogno. Ma per altri, questo cambiamento introduce nuove sfide—che si tratti di maggiore complessità, funzionalità sovrapposte, problemi di prezzo o flussi di lavoro che non si adattano perfettamente alle loro modalità operative. In questi casi, può valere la pena esplorare se un altro strumento si allinea meglio alle esigenze comunicative del proprio team.
Ho testato e recensito diverse alternative a Skype for Business, includendo opzioni ideate per videochiamate più semplici, collaborazione più mirata o specifici casi d'uso aziendale. In questo articolo ti guiderò tra le migliori alternative da prendere in considerazione, così potrai decidere se restare con Teams o scegliere uno strumento che supporti davvero il modo in cui lavora la tua squadra.
Cos'è Skype for Business?
Skype for Business era una piattaforma di comunicazione e collaborazione aziendale progettata per aiutare i team a connettersi tramite videoconferenze, messaggistica istantanea, condivisione dello schermo e dei file. Era molto utilizzata dalle organizzazioni che avevano bisogno di modalità sicure e affidabili per comunicare con colleghi e clienti ovunque si trovassero.
Da allora, Microsoft ha ritirato Skype for Business e trasferito le sue principali funzionalità in Microsoft Teams, che ora rappresenta la piattaforma di comunicazione aziendale principale di Microsoft. Teams si basa sulle funzioni di chiamata e riunione di Skype for Business, aggiungendo chat permanente, integrazioni più profonde con Microsoft 365 e strumenti di collaborazione più ampi.
Riepilogo delle migliori alternative a Skype for Business
Questa tabella comparativa riassume i dettagli sui prezzi delle mie migliori scelte per aiutarti a trovare l’alternativa a Skype for Business più adatta sia al tuo budget che alle esigenze della tua azienda.
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for private business messaging | Free trial + demo available | From $6/month | Website | |
| 2 | Best for integration with Google Workspace | Free plan available | From $7/user/month (billed annually) | Website | |
| 3 | Best for task management | Free plan + free demo available | From $3/user/month (billed annually) | Website | |
| 4 | Best for global free calls | Free demo available | Free | Website | |
| 5 | Best for integrated business solutions | 30-day free trial + free plan available | From $4/user/month (billed annually) | Website | |
| 6 | Best for business communication tools | Free trial + free demo available | From $12/organizer/month (billed annually) | Website | |
| 7 | Best for all-in-one communications | 14-day free trial + free demo available | From $20/user/month (billed annually) | Website | |
| 8 | Best for secure deployments | Free demo available | Pricing upon request | Website | |
| 9 | Best for mission-critical environments | Free demo available | Pricing upon request | Website | |
| 10 | Best for virtual phone systems | Free plan available | From $39/month (billed annually) | Website |
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Recensioni sulle migliori alternative a Skype for Business
Qui sotto trovi le mie sintesi dettagliate delle migliori alternative a Skype che sono finite nella mia shortlist. Le mie recensioni offrono uno sguardo approfondito alle funzionalità chiave, ai pro e contro, alle integrazioni e agli scenari d’uso ideali di ciascuno strumento, per aiutarti a trovare quello più adatto a te.
Brosix is an instant messaging software designed for businesses that prioritize secure and private communication. It's ideal for teams in industries such as finance, health care, and education that require encrypted messaging and collaboration.
Why Brosix is a good Skype alternative: Brosix offers private business messaging with end-to-end encryption, ensuring your communications remain confidential. You can create a closed network for your team, enhancing security. The tool provides chat rooms for group discussions, enabling effective team collaboration. Additionally, its file transfer feature ensures your documents are shared safely within the network.
Standout features & integrations:
Features include a whiteboard tool that allows your team to brainstorm ideas visually. Brosix also offers a screen-sharing feature, contributing to ease of use when collaborating on projects. The software includes a co-browsing tool, helping you assist team members or customers in real time.
Integrations include Google Drive, Dropbox, Facebook, Shopify, Slack, Microsoft Teams, Salesforce, HubSpot, and GitHub.
Pros and Cons
Pros:
- Secure file sharing
- Real-time co-browsing
- Strong encryption
Cons:
- Basic interface design
- Limited customization
Google Meet is a video conferencing tool that serves businesses, educational institutions, and individuals needing reliable online meetings. It facilitates video calls, webinars, and virtual classrooms, enhancing communication and collaboration.
Why Google Meet is a good Skype alternative: Google Meet integrates smoothly with Google Workspace, making it convenient for those already using Google services. It offers real-time captions during meetings, which improve accessibility for all participants. You can schedule meetings directly from Google Calendar, simplifying the process for your team. Additionally, Google Meet supports large-scale meetings, accommodating up to 250 participants.
Standout features & integrations:
Features include a feature that reduces background noise during calls, enhancing audio clarity. The platform offers a low-light mode, which automatically adjusts your video to ensure visibility in dim lighting. It also offers meeting recordings, so you can save them to Google Drive, making it easy to share with absentees.
Integrations include Google Calendar, Google Drive, Gmail, Microsoft Outlook, Microsoft Office, Slack, Trello, Zoom, Cisco Webex, Salesforce, and more.
Pros and Cons
Pros:
- Real-time captions available
- Noise cancellation feature
- Easy Google Workspace integration
Cons:
- Limited control over participants
- No breakout rooms
Chanty is a team communication and collaboration tool designed for industries such as health care, retail, marketing, education, and logistics. It mainly serves teams needing efficient messaging, video calls, and task management functionalities.
Why Chanty is a good Skype alternative: Chanty excels in task management, offering features such as Kanban boards and task creation directly from chat. Unlike Skype, it supports 4K video conferences and audio calls, enhancing communication quality. Screen sharing allows your team to collaborate visually, and its integration with various apps helps support workflows. These features make it a feature-rich choice for teams needing more than just communication.
Standout features & integrations:
Features include task management with Kanban view, secure file sharing, and audio messages. You can create tasks directly from chat, making it easy to turn discussions into actionable items. Chanty also focuses on data security, ensuring compliance with standards such as ISO 27001 and GDPR.
Integrations include Trello, Asana, Google Drive, Dropbox, GitHub, Zapier, Mailchimp, Giphy, HubSpot, and more.
Pros and Cons
Pros:
- Accessible from anywhere
- User-friendly interface
- 4K video call support
Cons:
- Few customization options
- Free plan offers very basic services
Viber is a communication app that individuals and businesses use for messaging, voice, and video communication. It caters to users who need reliable and cost-effective communication with friends, family, and colleagues worldwide.
Why Viber is a good Skype alternative: Viber offers free global calls, making it an attractive choice for those who frequently communicate internationally. You can send text, photo, and video messages, which improve your interaction options. With its high-quality voice and video calling, Viber ensures clear communication. Additionally, the app supports group chats, allowing you to connect with multiple people at once.
Standout features & integrations:
Features include the ability to create communities, which lets you engage with large groups of people around shared interests. Viber also offers disappearing messages, providing an extra layer of privacy for your communications. You can use the app's sticker market to add fun and to personalize your messages.
Integrations include Facebook, Twitter, YouTube, Spotify, Giphy, Google Maps, Dropbox, Evernote, Slack, Microsoft Teams, and more.
Pros and Cons
Pros:
- Engaging communities with targeted messages
- Supports large group chats
- High-quality voice calls
Cons:
- Requires an internet connection
- No desktop app features
Microsoft Teams is a collaboration platform designed for businesses and organizations needing integrated communication and productivity tools. It supports chat, video meetings, and file sharing to strengthen team collaboration.
Why Microsoft Teams is a good Skype alternative: Microsoft Teams offers integrated business solutions with features such as shared workspaces and file collaboration. You can conduct video meetings with up to 300 participants, facilitating large team interactions. The platform allows for real-time document editing, which keeps your team on the same page. Additionally, its task management capabilities help you organize and track projects efficiently.
Standout features & integrations:
Features include a whiteboard tool that lets your team brainstorm and visualize ideas together. Microsoft Teams also offers meeting transcription, providing a written record of discussions for easy reference. The platform includes a built-in calendar, helping you schedule and manage meetings effectively.
Integrations include Microsoft Office 365, SharePoint, OneDrive, Power BI, Trello, Zoom, Salesforce, Asana, and more.
Pros and Cons
Pros:
- Meeting transcription available
- Built-in task management
- Integrated with Microsoft Office
Cons:
- Occasional performance issues
- Requires a Microsoft 365 subscription
GoTo Meeting is a web conferencing tool that caters to professionals and businesses needing reliable online meeting solutions. It enables video conferencing, screen sharing, and collaboration for remote teams and clients.
Why GoTo Meeting is a good Skype alternative: GoTo Meeting provides business communication tools that improve virtual meetings with features such as HD video conferencing and crystal-clear audio. The platform supports up to 250 participants, making it suitable for large meetings. You can record sessions for future reference, ensuring important details aren't missed. Additionally, its mobile app keeps your team connected on the go.
Standout features & integrations:
Features include a meeting lock feature that prevents uninvited attendees from joining, adding an extra layer of security. GoTo Meeting offers drawing tools that let you annotate shared screens during presentations. The platform also provides custom meeting links, making it easy to invite participants.
Integrations include Microsoft Office 365, Slack, Salesforce, Google Calendar, HubSpot, Microsoft Teams, Zoho CRM, Zendesk, and more.
Pros and Cons
Pros:
- Secure meeting lock feature
- High-definition audio and video
- Mobile app available
Cons:
- Basic customization options
- Can be resource-intensive
RingCentral is a cloud-based communication platform that serves businesses requiring an integrated solution for voice, video, and messaging. It supports remote workforces and helps teams collaborate effectively from anywhere.
Why RingCentral is a good Skype alternative: RingCentral offers an all-in-one communication solution, combining phone, video meetings, and team messaging. It provides high-definition video conferencing, which improves the quality of virtual meetings. The platform supports call management features, such as call forwarding and auto-attendant, ensuring your team stays connected. Additionally, its analytics and reporting tools give you insights into communication patterns.
Standout features & integrations:
Features include a mobile app that allows your team to stay connected on the go. RingCentral offers voicemail-to-email functionality, so you can access messages anytime. The platform provides team collaboration tools, including task assignments and shared calendars, to improve productivity.
Integrations include Microsoft Teams, Salesforce, Google Workspace, Zendesk, and more.
Pros and Cons
Pros:
- Includes analytics and reporting tools
- Supports remote workforces
- Clear high-definition video calls
Cons:
- Limited customization options
- Can be complex to set up
Rocket.Chat is a communication platform designed for businesses and organizations focused on data privacy and security. It's ideal for teams in industries needing secure communication, such as health care, finance, and government.
Why Rocket.Chat is a good Skype alternative: Rocket.Chat offers secure deployments with on-premises hosting, giving you full control over your data. With end-to-end encryption, your team's conversations remain private. It supports unlimited users, making it scalable for larger organizations. Additionally, customizable user roles and permissions ensure that your team has the right level of access.
Standout features & integrations:
Features include live chat support, which lets you communicate with customers in real time. Rocket.Chat also offers a white-label option, allowing you to brand the platform as your own. It provides real-time translation, ensuring that language barriers don't hinder communication.
Integrations include GitHub, GitLab, Zapier, Google Drive, Dropbox Paper, Trello, Slack, Microsoft Teams Bridge, and more.
Pros and Cons
Pros:
- White-label option
- Customizable user permissions
- Strong data privacy controls
Cons:
- Requires technical knowledge
- Complex initial setup
Mattermost is an open-source messaging platform designed for teams that require secure and scalable communication solutions. It's popular among industries, such as technology, healthcare, and government, where data privacy is paramount.
Why Mattermost is a good Skype alternative: Mattermost offers mission-critical environments with self-hosted deployment options, giving you complete control over your data. It supports end-to-end encryption, ensuring your team's conversations are secure. With its customizable interface, you can tailor the platform to fit your organization's needs. Additionally, the platform supports compliance with industry standards, including HIPAA, making it suitable for regulated industries.
Standout features & integrations:
Features include threaded messaging, which helps you keep conversations organized. Mattermost also offers file sharing with unlimited storage, enabling your team to collaborate efficiently. The platform provides advanced search functionality, allowing you to quickly find relevant information and conversations.
Integrations include Jira, GitHub, GitLab, Jenkins, Zoom, Cisco Syslog, Slack, Google Drive, Microsoft Teams, Trello, and more.
Pros and Cons
Pros:
- Supports industry compliance
- Customizable interface
- Self-hosted deployment
Cons:
- Can be complex to set up
- Requires technical expertise
Zadarma is a virtual phone system tailored for small businesses, remote workers, call centers, and enterprises. It provides voice over internet protocol (VoIP) calls, virtual phone numbers, and a multifunctional customer relationship management (CRM) system to strengthen communication and business operations.
Why Zadarma is a good Skype alternative: Zadarma offers a virtual phone system with calling features, such as Cloud PBX and SIP trunk, that are not available in Skype. It allows your team to set up a virtual office quickly and at no cost. With call tracking and speech analytics, you can gain insights into your communication processes. Additionally, its video conferencing capabilities offer a well-rounded communication solution for your business.
Standout features & integrations:
Features include a multifunctional CRM for managing customer profiles, speech analytics for monitoring calls, and a call tracking system to evaluate team performance. You can also make calls directly from your browser, simplifying user access. The platform supports both video conferencing and SMS services, enhancing communication flexibility.
Integrations include Zoho CRM, Slack, Zendesk, Salesforce, HubSpot, Microsoft Teams, and more.
Pros and Cons
Pros:
- Direct browser calling
- Strong speech analytics
- Detailed call tracking
Cons:
- Limited third-party app support
- No large enterprise tools
Altre alternative a Skype for Business
Ecco alcune altre alternative a Skype che non sono entrate nella mia shortlist ma che vale comunque la pena consultare:
- Slack
For team collaboration tools
- Zoom
For hybrid meeting support
- 3CX
For call center solutions
- Troop Messenger
For small team collaboration
- Flock
For team productivity tools
- Dialpad
For AI-powered communication
- ULTATEL
For virtual phone systems
- Wire
For secure messaging
- VoIPstudio
For VoIP services
- Zulip
For threaded conversations
- Nextiva
For customer relationship management
- Cisco
For unified communications
- Mitel
For scalable VoIP solutions
- Genesys Cloud CX
For customer experience management
Criteri di selezione delle alternative a Skype for Business
Nella scelta delle migliori alternative a Skype for Business da inserire in questa lista, ho considerato le esigenze e i punti dolenti più comuni degli acquirenti di software aziendali, inclusi la scalabilità e la sicurezza dei dati. Ho inoltre seguito questo framework per rendere la mia valutazione strutturata ed equa:
Funzionalità principali (25% del punteggio totale)
Per essere prese in considerazione in questa lista, tutte le soluzioni dovevano coprire questi casi d’uso comuni:
- Messaggistica e chat
- Videoconferenze
- Condivisione di file
- Condivisione dello schermo
- Gestione delle chiamate
Caratteristiche distintive aggiuntive (25% del punteggio totale)
Per restringere ulteriormente la scelta, ho anche cercato funzionalità uniche, come:
- Ruoli utente personalizzabili
- Crittografia end-to-end
- Analisi delle riunioni basate su IA
- Sfondi virtuali
- Integrazione con sistemi CRM
Usabilità (10% del punteggio totale)
Per valutare l'usabilità di ciascun sistema, ho considerato i seguenti aspetti:
- Interfaccia intuitiva
- Navigazione semplice
- Funzionalità di accessibilità
- Disponibilità di app mobile
- Opzioni di feedback utente
Onboarding (10% del punteggio totale)
Per valutare l’esperienza di onboarding su ogni piattaforma ho preso in considerazione:
- Disponibilità di video formativi
- Tour interattivi del prodotto
- Accesso ai modelli
- Webinar dal vivo
- Assistenza tramite chatbot
Assistenza clienti (10% del punteggio totale)
Per valutare i servizi di supporto clienti di ciascun fornitore software, ho considerato i seguenti criteri:
- Disponibilità del supporto 24/7
- Tempo di risposta
- Accesso alla knowledge base
- Supporto multicanale
- Assistenza personalizzata
Rapporto qualità-prezzo (10% del punteggio totale)
Per valutare il rapporto qualità-prezzo di ciascuna piattaforma, ho verificato:
- Prezzi competitivi
- Fatturazione trasparente
- Piani flessibili
- Sconti per fatturazione annuale
- Opzioni di prova gratuita
Recensioni clienti (10% del punteggio totale)
Per avere un'idea della soddisfazione generale dei clienti, durante l’analisi delle recensioni ho considerato:
- Coerenza dei feedback positivi
- Reclami ricorrenti
- Soddisfazione delle funzionalità
- Esperienza con il supporto
- Tasso di raccomandazione complessiva
Perché cercare un'alternativa a Skype for Business?
Anche se Skype for Business—e ora Microsoft Teams— può essere una scelta valida per la comunicazione aziendale, esistono diversi motivi per cui alcuni team cercano comunque soluzioni alternative. Potresti valutare una alternativa a Skype for Business se:
- Hai bisogno di una migliore integrazione con strumenti non Microsoft
- Il tuo team desidera controlli di sicurezza più avanzati o più flessibili
- Stai cercando una qualità o un'affidabilità delle chiamate migliorata
- La tua azienda necessita di una soluzione di comunicazione più scalabile o leggera
- Hai bisogno di una personalizzazione maggiore o di una configurazione più semplice
- Il tuo team necessita di funzionalità di collaborazione più mirate
Se ti rivedi in una di queste situazioni, sei nel posto giusto. Questa lista include diversi strumenti di comunicazione aziendale che potrebbero adattarsi meglio ai team che hanno superato Microsoft Teams, e che si allineano più facilmente alle loro modalità operative.
Funzionalità
Le funzionalità principali di Skype for Business—ora integrate in Microsoft Teams— rappresentano lo standard che molti team si aspettano dagli strumenti di comunicazione moderni. Usa queste funzionalità per confrontare ciò che offrono le soluzioni alternative:
- Videochiamate: Connettiti faccia a faccia con il tuo team o i tuoi clienti
- Condivisione schermo: Condividi lo schermo per collaborare su progetti in tempo reale
- Condivisione file: Invia e ricevi documenti durante riunioni e chat
- Sottotitoli in tempo reale: Visualizza sottotitoli in tempo reale in più lingue per l’accessibilità
Link riunione: Condividi i link delle riunioni con i partecipanti su qualsiasi dispositivo - Effetti di sfondo: Personalizza gli sfondi in base al tipo di riunione
- Personalizzazione della chat: Personalizza layout e temi delle chat
- Strumenti di collaborazione: Condividi contenuti e collabora durante chiamate e riunioni
Cosa succede ora:
Se stai cercando alternative a Skype for Business, collegati con un consulente SoftwareSelect per raccomandazioni gratuite.
Compila un modulo e fai una breve chiacchierata in cui entreranno nello specifico delle tue esigenze. Successivamente, riceverai una lista ristretta di software da valutare. Ti supporteranno anche durante l'intero processo di acquisto, comprese le negoziazioni sui prezzi.
