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Slack es una opción popular para la comunicación en equipo, pero no es la solución perfecta para todos los flujos de trabajo. A medida que los equipos crecen, los canales se multiplican, los mensajes se pierden y las decisiones importantes pueden desaparecer entre hilos de conversación de ritmo acelerado. Algunas organizaciones también necesitan una estructura más sólida, mejor visibilidad de los proyectos, controles más estrictos o una herramienta que permita una colaboración más enfocada más allá del chat.

Según mi experiencia probando plataformas de comunicación en equipo, las mejores alternativas a Slack resuelven problemas específicos en lugar de simplemente recrear la misma experiencia. Por eso he revisado una variedad de opciones, prestando atención a características como la comunicación asíncrona, herramientas de colaboración, integraciones, controles de seguridad y facilidad de adopción.

En este artículo, encontrarás mis principales elecciones como alternativas a Slack, junto con información clara sobre lo que hace mejor cada herramienta y para quién está más indicada. El objetivo es ayudarte a elegir una solución que permita una mejor comunicación y un trabajo en equipo más productivo.

¿Qué es Slack?

Slack es un software de comunicación y colaboración para equipos diseñado para facilitar la mensajería grupal, el intercambio de archivos y más. Es comúnmente utilizado por profesionales en tecnología, marketing y gestión de proyectos para mantener conectados a los equipos y los proyectos bien encaminados. Canales, mensajes directos e integraciones con aplicaciones ayudan a organizar las conversaciones, simplificar los flujos de trabajo y aumentar la productividad. En definitiva, Slack proporciona un centro centralizado para la comunicación y colaboración de tu equipo.

Resumen de las mejores alternativas a Slack

Este cuadro comparativo resume los detalles de precios de mis principales alternativas a Slack para ayudarte a encontrar la mejor opción según tu presupuesto y necesidades empresariales.

Why You Can Trust Us

Reseñas de las mejores alternativas a Slack

A continuación, te presento mis resúmenes detallados de las mejores alternativas a Slack que incluí en mi selección. Mis reseñas ofrecen una visión detallada de las características clave, ventajas y desventajas, integraciones y casos de uso ideales de cada herramienta para ayudarte a encontrar la mejor para ti.

Best for unlimited message history

  • Free forever plan available
  • From $2.49/user/month (billed annually)
Visit Website
Rating: 4.7/5

Pumble is a team communication tool designed for small to medium-sized businesses seeking efficient messaging and collaboration. It provides a platform for teams to connect and share information. 

Why it's a good Slack alternative: Pumble offers unlimited message history, allowing your team to access past conversations without restrictions. This feature ensures that important information is never lost. With its simple and intuitive interface, Pumble makes communication straightforward and efficient. The platform also provides collaboration tools such as channels and direct messaging to keep your team connected.

Standout features and integrations:

Features include file sharing, which allows your team to quickly exchange documents and resources. Pumble's notification settings help you stay informed without being overwhelmed. The platform's search functionality makes finding past messages and files easy.

Integrations include Google Calendar, GitHub, Google Drive, and more.

Pros and Cons

Pros:

  • Easy message and file search
  • Simple and intuitive interface
  • Unlimited message history

Cons:

  • Not ideal for complex projects
  • Focused primarily on communication

Best for private team messaging

  • Free trial + demo available
  • From $6/month
Visit Website
Rating: 4.6/5

Brosix is a secure team communication platform designed for businesses that need a private messaging solution. It's ideal for teams looking to enhance internal communications without the complexity of IT management. 

Why it's a good Slack alternative: Brosix offers encrypted communications, ensuring your team's messaging app conversations remain confidential. Its user-friendly interface requires minimal setup, making it accessible to all team members. The web-based control panel matrix allows for easy management of users and permissions. Brosix's focus on privacy and simplicity makes it a strong alternative to Slack for teams needing a secure SAAS communication app.

Standout features and integrations:

Features include easy file sharing, screen sharing capabilities, and a web-based control panel for user management. Brosix also provides HIPAA compliance, ensuring that your team's communications meet industry security standards. The platform's intuitive interface allows for quick onboarding without the need for IT expertise.

Integrations include Google Sheets, YouTube, Shopify, HubSpot, and more.

Pros and Cons

Pros:

  • Quick onboarding and responsive customer support
  • High security with encrypted communications
  • Easy to use with a familiar interface

Cons:

  • Limited advanced functionalities compared to larger platforms
  • Lacks public chat features

Best for task management integration

  • Free plan + free demo available
  • From $3/user/month (billed annually)
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Rating: 4.6/5

Chanty is a team communication and collaboration software designed to facilitate messaging, video calling, and task management. Its main user base includes sectors such as healthcare, retail, marketing, education, and IT, focusing on improving productivity and teamwork. 

Why it's a good Slack alternative: Chanty offers task management with Kanban views, allowing your team to organize and track tasks efficiently. Its 4K video calling feature ensures clear communication during virtual meetings. With unlimited group chats and secure file sharing, Chanty focuses on facilitating internal communication. The platform's user-friendly interface makes it accessible for teams across various industries.

Standout features and integrations:

Features include task creation and management with Kanban views, which help keep your projects organized. Chanty also provides secure file sharing, ensuring your data remains protected. The platform supports unlimited group chats, allowing your team to collaborate without restrictions.

Integrations include Zapier, Google Drive, Dropbox, Trello, Asana, GitHub, Bitbucket, Mailchimp, HubSpot, and more.

Pros and Cons

Pros:

  • Suitable for diverse industries
  • User-friendly interface
  • Secure file sharing options

Cons:

  • Focused primarily on internal use
  • Basic customization options

Best for project management tools

  • 14-day free trial + free demo available
  • From $45/month (billed annually)
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Rating: 4.5/5

ProofHub is a project management and collaboration software that caters to teams needing a centralized platform for planning, collaboration, and task management. It's widely used by project managers, creative teams, and businesses looking to improve their workflow. 

Why it's a good Slack alternative: ProofHub offers project management tools, including task management, time tracking, and Gantt charts, which are not available in Slack. Its custom workflows allow your team to tailor processes to fit specific project needs. The chat feature keeps your communication centralized, reducing the need for multiple applications. ProofHub's focus on project management makes it a valuable alternative for teams looking to consolidate tools.

Standout features and integrations:

Features include custom roles, which allow you to define access levels for team members. The project templates feature helps you save time by reusing successful project structures. ProofHub also provides detailed reports for tracking progress and productivity.

Integrations include Google Drive, Dropbox, OneDrive, Box, FreshBooks, QuickBooks, Google Calendar, iCal, Slack, and more.

Pros and Cons

Pros:

  • Detailed progress and productivity reports
  • Suitable for diverse industries and teams
  • Custom workflows for tailored processes

Cons:

  • Limited focus on non-project communication
  • May be complex for small teams

Best for video conferencing integration

  • Free plan available
  • From £3.10/user/month (billed annually)
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Rating: 4.3/5

Microsoft Teams is a collaboration platform primarily used by businesses and educational institutions for communication and teamwork. It facilitates chat, video conferencing, and file sharing to enhance productivity and connectivity among teams. 

Why it's a good Slack alternative: Microsoft Teams provides integrated video conferencing with features such as screen sharing and meeting recording, which Slack lacks. The platform supports collaboration through a chat app, audio calls, shared files, and real-time editing in Office apps. With its built-in calendar, you can schedule meetings easily and keep track of team activities. Microsoft Teams offers a cohesive environment for communication and project management, making it a strong choice for large and small businesses.

Standout features and integrations:

Features include task management tools that help your team organize and prioritize work efficiently. Microsoft Teams also offers customizable team channels to keep conversations focused and organized. The platform's built-in whiteboard feature allows for creative brainstorming sessions.

Integrations include Microsoft 365, SharePoint, OneDrive, Power BI, GitHub, Trello, Asana, Zoom, Salesforce, Adobe Creative Cloud, and more.

Pros and Cons

Pros:

  • Built-in task management tools
  • Customizable team channels
  • Supports large video conferences

Cons:

  • May be overwhelming for small teams
  • Heavy reliance on the Microsoft ecosystem

Best for asynchronous communication

  • Free plan available
  • From $6/user/month (billed annually)
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Rating: 4.2/5

Twist is a team communication tool designed for organizations that prioritize focused and thoughtful work. Its main user base includes remote teams and companies that value deep work without constant interruptions. 

Why it's a good Slack alternative: Twist emphasizes asynchronous communication, allowing your team to work at their own pace without the pressure of immediate responses. The platform organizes conversations into threads, making it easier to follow discussions and find information. With a distraction-free interface, Twist helps your team concentrate on tasks without the noise of constant notifications. This approach promotes a more balanced and productive work environment.

Standout features and integrations:

Features include the ability to create and manage threads for organized discussions. Twist also offers a distraction-free mode, allowing your team to focus on work without interruptions. The platform provides a searchable history, so finding past conversations and information is straightforward.

Integrations include Asana, Trello, GitHub, Zapier, Todoist, Google Calendar, Google Drive, and more.

Pros and Cons

Pros:

  • Distraction-free interface
  • Threaded conversation organization
  • Asynchronous communication model

Cons:

  • Lack of built-in video/audio calls
  • Learning curve for new users

Best for secure communication

  • Free plan + free demo available
  • From $3/user/month (billed annually)
Visit Website
Rating: 3.9/5

Rocket.Chat is an open-source communication platform designed for businesses and developers who require secure messaging and collaboration. It caters to organizations that value privacy and data control. 

Why it's a good Slack alternative: Rocket.Chat offers self-hosting options, ensuring your data remains within your control, unlike Slack's cloud-based approach. It supports E2EE in selected rooms, which provides an extra layer of security for your team's communications. With customizable permissions, you can manage access and ensure only authorized users view sensitive information. Rocket.Chat's focus on security makes it ideal for organizations concerned about data privacy.

Standout features and integrations:

Features include real-time translation, which allows your team to communicate across language barriers. Rocket.Chat also offers a feature-rich API, enabling developers to build custom solutions. The platform's white-labeling options let you tailor the interface to match your brand.

Integrations include GitHub, GitLab, Jitsi, Google Drive, Dropbox, Zapier, Trello, and more.

Pros and Cons

Pros:

  • Suitable for privacy-conscious organizations
  • Customizable permissions and access
  • High level of data control

Cons:

  • Not ideal for small teams
  • Can be complex to set up

Best for organizing team communication

  • 5 free licenses available
  • From $29/user/month
Visit Website
Rating: 4.3/5

Clariti is a communication and collaboration tool aimed at businesses looking to organize their conversations and tasks efficiently. Its main users include teams that need a cohesive approach to managing emails, chats, and documents in one place. 

Why it's a good Slack alternative: Clariti offers the ability to connect related emails, chats, and documents into threads, which Slack does not provide. This feature helps your team keep all relevant information together, reducing the time spent searching for past communications. Clariti also supports voice calling and screen sharing, supporting collaboration within your team. Its focus on organization and integration of various communication forms makes it a valuable tool for teams needing a holistic communication solution.

Standout features and integrations:

Features include the ability to organize conversations and content into connected threads, which keeps your team focused and reduces clutter. Clariti's built-in voice calling feature ensures you can communicate verbally without leaving the platform. The tool also supports screen sharing, which facilitates remote collaboration and presentations.

Integrations include Salesforce, Stripe, Tableau, Power BI, and more.

Pros and Cons

Pros:

  • Built-in voice calling
  • Fluid communication organization
  • Connects emails, chats, and documents

Cons:

  • Limited customization options
  • May not suit real-time demands

Best for on-premise deployment control

  • Free demo + free demo available
  • Pricing upon request

Mattermost is an open-source messaging platform designed for organizations that need secure and customizable communication solutions. Its main users include IT professionals, developers, and teams focused on privacy and data control. 

Why it's a good Slack alternative: Mattermost provides self-hosting options, ensuring your data remains within your control, unlike Slack's cloud-based approach. The platform supports private and group chat functionalities, allowing your team to collaborate effectively. It supports self-hosting and enterprise security controls, prioritizing the protection of your communications. Its open-source nature also allows for extensive customization, making it adaptable to your team's specific needs.

Standout features and integrations:

Features include threaded conversations that help organize discussions and keep topics clear. Mattermost also offers multi-language support, which is beneficial for global teams. The platform's customizable interface allows you to tailor the look and feel to match your organization's brand.

Integrations include GitLab, Jira, Jenkins, GitHub, Zoom, Zendesk, and more.

Pros and Cons

Pros:

  • Suitable for IT and developer teams
  • Strong focus on security
  • High level of customization

Cons:

  • Limited video/calling features, often requiring third-party integrations
  • May require technical expertise

Best for multi-modal collaboration (text, voice, video)

  • Free plan available
  • From $2.99/user/month

Discord is a communication platform widely used by gamers for voice, video, and text chat. It is also popular among professionals as a communication hub, enabling real-time interaction and collaboration. 

Why it's a good Slack alternative: Discord offers voice channels for spontaneous voice communication, which is particularly beneficial for collaborative work sessions. The platform's customizable server setup lets you create dedicated spaces for different topics or groups. With high-quality audio and video capabilities and community-building features, such as roles and permissions, it also supports organized and efficient group management.

Standout features and integrations:

Features include screen sharing, which allows you to share your screen or presentations with your team. Discord's push-to-talk functionality ensures clear and controlled voice communication. The platform also provides text channels for focused discussions and information sharing.

Integrations include YouTube, Spotify, Twitch, Reddit, Twitter, PayPal, Steam, Nightbot, MEE6, and more.

Pros and Cons

Pros:

  • Suitable for non-gaming communities
  • Spontaneous voice communication
  • Community-building tools

Cons:

  • Can be overwhelming for business use, may require a slight learning curve
  • Primarily focused on gaming

Otras alternativas a Slack

Aquí tienes algunas alternativas adicionales a Slack que no entraron en mi selección, pero que igual vale la pena revisar:

  1. Zoom

    For video conferencing features

  2. TeamSnap

    For sports team management

  3. Workvivo

    For a social-first employee experience

  4. Blink

    For frontline worker communication

  5. Staffbase

    For employee engagement

  6. Beekeeper

    For mobile workforce communication

  7. Connecteam

    For deskless workforce management

  8. TeamReach

    For a simple team communication and coordination app

  9. Coast

    For team scheduling and chat

Criterios de selección de alternativas a Slack

Al seleccionar las mejores alternativas a Slack para incluir en esta lista, tuve en cuenta las necesidades habituales de los compradores y los problemas asociados a los productos de software para la comunicación y colaboración en equipo, como la integración con herramientas existentes y la gestión de equipos remotos. También utilicé el siguiente marco para que mi evaluación fuese estructurada y justa:

Funcionalidad principal (25% de la puntuación total)
Para poder incluirse en esta lista, cada solución debía cumplir con estos casos de uso habituales:

  • Facilitar la colaboración en equipo
  • Permitir videoconferencias
  • Permitir el intercambio de archivos
  • Proporcionar gestión de tareas
  • Ofrecer mensajería directa

Otras funcionalidades destacadas (25% de la puntuación total)
Para ayudar a reducir la competencia, también busqué funciones únicas, como:

  • Cifrado de extremo a extremo
  • Soporte para comunicación asincrónica
  • Analítica impulsada por IA
  • Paneles personalizables
  • Capacidades de acceso sin conexión

Usabilidad (10% de la puntuación total)
Para evaluar la usabilidad de cada sistema, he considerado lo siguiente:

  • Interfaz de usuario intuitiva
  • Opciones de personalización
  • Desempeño de la aplicación móvil
  • Velocidad y capacidad de respuesta
  • Facilidad de navegación

Incorporación (10% de la puntuación total)
Para evaluar la experiencia de incorporación de cada plataforma, he considerado lo siguiente:

  • Disponibilidad de videos de capacitación
  • Recorridos interactivos del producto
  • Acceso a chatbots para orientación
  • Plantillas predefinidas
  • Seminarios web para nuevos usuarios

Atención al cliente (10% de la puntuación total)
Para evaluar los servicios de atención al cliente de cada proveedor de software, he considerado lo siguiente:

  • Disponibilidad 24/7
  • Soporte por chat en vivo
  • Centro de ayuda completo
  • Eficiencia en los tiempos de respuesta
  • Asistencia personalizada

Relación calidad-precio (10% de la puntuación total)
Para evaluar la relación calidad-precio de cada plataforma, he considerado lo siguiente:

  • Precios competitivos
  • Conjunto de funciones en relación al costo
  • Flexibilidad en los planes de precios
  • Descuentos por facturación anual
  • Disponibilidad de versión gratuita

Opiniones de clientes (10% de la puntuación total)
Para conocer el nivel de satisfacción general del cliente, he considerado lo siguiente al leer opiniones de clientes:

  • Puntuaciones de satisfacción del usuario
  • Consistencia en los comentarios positivos
  • Problemas comúnmente reportados
  • Testimonios de usuarios
  • Opiniones sobre la atención al cliente

¿Por qué buscar una alternativa a Slack?

Aunque Slack es una buena opción como software de comunicación y colaboración para equipos, existen varias razones por las que algunos usuarios buscan soluciones alternativas. Puedes estar buscando una alternativa a Slack porque:

  • Necesitas más funciones de colaboración
  • Tu equipo requiere seguridad avanzada
  • Quieres mejor integración con las herramientas CRM existentes
  • Tu presupuesto no se ajusta a los precios de los planes de pago de Slack
  • Tu equipo necesita capacidades de acceso sin conexión

Si te identificas con alguna de estas situaciones, has llegado al lugar indicado. Mi lista contiene varias opciones de software de comunicación para equipos y plataformas todo en uno que se adaptan mejor a las necesidades de los equipos que enfrentan estos retos con Slack y buscan soluciones alternativas.

Características clave de Slack

A continuación, encontrarás algunas de las características principales de Slack, para que puedas comparar y contrastar lo que ofrecen las soluciones alternativas:

  • Canales: Organiza la comunicación de tu equipo creando espacios dedicados para distintos proyectos, listas de tareas o temas.
  • Slack Connect: Colabora de forma segura con socios externos, reemplazando la comunicación tradicional por correo electrónico.
  • Huddles de audio/video: Realiza reuniones rápidas y en tiempo real con tu equipo mediante llamadas de audio o video.
  • Workflow Builder: Automatiza tareas y procesos rutinarios con bots para ahorrar tiempo y reducir el trabajo manual.
  • Integraciones: Conecta con más de 2,600 aplicaciones para centralizar documentos, flujos de trabajo y aumentar la productividad.
  • Plantillas: Utiliza plantillas predefinidas para gestionar proyectos y comenzar tareas de forma eficiente.
  • Canvas: Crea documentos escalables y colabora en tiempo real con tu equipo.
  • Seguridad empresarial: Protege tus datos con funciones de seguridad y herramientas de cumplimiento normativo.
  • Integración con Salesforce: Lleva información de Salesforce a Slack para lograr mejor alineación del equipo y flujos de trabajo más ágiles.

¿Qué sigue?

Si estás investigando software de comunicación y colaboración para equipos, conéctate con un asesor de SoftwareSelect para recibir recomendaciones gratuitas.

Simplemente completas un formulario y tienes una breve charla donde analizarán los detalles de tus necesidades. Después recibirás una lista corta de software para revisar. Incluso te acompañarán durante todo el proceso de compra, incluidas las negociaciones de precios.