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Die 10 besten CRM Tools für kleine Unternehmen 2023

Die 10 besten CRM Tools

Hier ist meine Liste der besten CRM Software für kleine Unternehmen. Mehr dazu weiter unten:

  1. 1. monday.com — Best CRM software for flexibility and ability to scale
  2. 2. HubSpot CRM — Free CRM with contact deal management, task tracking, and engagement notifications
  3. 3. Salesforce CRM — Best value for money for small businesses
  4. 4. Kintone — Best for building custom CRM systems
  5. 5. ClickUp — Best CRM free plan for small businesses
  6. 6. HoneyBook — Best for independent professionals selling services
  7. 7. noCRM.io — Best lead management software for SMBs
  8. 8. Really Simple Systems — Best CRM software for small B2B businesses
  9. 9. Act! — Best for its hybrid deployment options
  10. 10. Salesflare — Best CRM software for small businesses with automated data entry

CRM Marketing FAQ

Dir brennen noch einige Fragen zu CRM-Strategien und Software auf der Seele? Du brauchst nicht weiter zu suchen:

Was ist eine CRM-Plattform?

Die beste CRM-Plattform wird deinem Unternehmen helfen, den Aufbau von Beziehungen (und die Pflege) mit bestehenden und potenziellen Kunden zu steuern, indem du Beziehungen über die Zeit verfolgst, Marketing-Touchpoints einführst, beim Kundenservice unterstützt und vieles mehr.

Welche Arten von CRMs gibt es?

Es gibt drei primäre Arten von CRMs: Operatives CRM (für Vertrieb, Marketing und Service), Analytisches CRM (für Datenerfassung und -analyse), Kollaboratives CRM (Informationsaustausch zwischen verschiedenen Teams).

Worin besteht der Unterschied zwischen CRM und ERP?

CRMs sind kundenorientiert und schauen oft außerhalb des Unternehmens nach Tools, um zu wachsen, wobei Enterprise Resource Planning (ERPs) intern an der Optimierung zwischen den Unternehmensbereichen arbeiten.

Was sind die Vorteile von CRM für ein Unternehmen?

Top-CRMs sind in der Lage, Kundendetails zu verfolgen, Feedback von Kunden-Marken-Interaktionen zu sammeln, den Verkaufszyklus von Lead bis Sale zu verfolgen, Marketingkampagnen zu entwickeln, Social Media Management zu betreiben, ein Contact Center zu errichten, und so weiter.

Welche Arten von Unternehmen verwenden CRM Tools?

Großunternehmen aller Branchen verfügen höchstwahrscheinlich über eine CRM-Strategie. Aber auch kleine und mittlere Unternehmen profitieren von CRM, um ihren Kundenstamm zu erweitern und ihre Bekanntheit zu steigern.

Du suchst nicht nach einer CRM-Software? Weitere Informationen über Top-Software zur Verwaltung von Projekten und Arbeitsprozessen findest du hier:

  1. CRM ist nur ein Teil des Marketings, das du als Startup oder Kleinunternehmen in Angriff nehmen musst. Vergiss nicht, eine komplette Marketingstrategie zu haben, einschließlich der notwendigen Marketing-Projektmanagementsoftware, die dir auf deinem Weg hilft.
  2. Wenn du anfängst, Fortschritte zu machen, solltest du vielleicht einige Business Intelligence-Tools einsetzen, die dir helfen, Daten zu sammeln und darzustellen, um deine Stärken und Schwächen zu perfektionieren und Hindernisse oder Plateaus zu überwinden.
  3. Helpdesk-Software ist ein guter Ausgangspunkt für jeden, der die Bedürfnisse, Fragen und Bedenken seines Kundenstamms berücksichtigen möchte. Vielleicht bist du auch an interner Unterstützung für dein Team interessiert, was auch Helpdesk-Software leisten kann.

Dieser Artikel wird dir helfen, schnell die beste Customer Relationship Management Software und insbesondere CRM Tools für kleine Unternehmen und Start-ups zu vergleichen und zu bewerten.

CRM steht für Customer Relationship Management. Da wir uns in erster Linie auf das digitale Projektmanagement konzentrieren, wunderst du dich vielleicht, warum wir überhaupt hier sind und über das Kundenmanagement sprechen.

Das ist der Grund: Während Projektmanager (in der Regel) nicht direkt für die CRM-Strategie und -Software verantwortlich sind, ist es wichtig zu verstehen, wie sie sich auf die Strategie und die Projekte deines Unternehmens auswirken. PMs sollten wissen, welche Arten von Tools ihre Teams verwenden, wer sie verwendet, zu welchem Zweck und wie. Der PM ist die Person, die die Punkte zwischen verschiedenen Personen und Aktivitäten verbindet. Das Wissen um das Toolkit hilft, bessere Entscheidungen zu treffen und die richtigen Fragen bei der Projektplanung zu stellen.

Schnell die 10 besten CRM Tools 2023 für kleine Unternehmen vergleichen und bewerten

CRMs For Small Business DPM Logo Soup 2021

Eine robuste CRM-Strategie ist heutzutage für jedes Unternehmen unerlässlich – vor allem aber für kleine Unternehmen, die immer noch auf der Suche nach einem loyalen und wiederkehrenden Kundenstamm sind, positive Bewertungen generieren und ihren Namen durch Mundpropaganda verbreiten wollen.

Es gibt mehrere Dinge, die Unternehmen bei der Entwicklung eines grundlegenden CRM-Plans berücksichtigen:

Wie löst man Streitigkeiten, bevor sie zu einem Problem werden?
Wie gelingt es dir, dass sich die Kunden geschätzt und gehört fühlen?
Wie gewinnst du neue Kunden?
Wie bindest du ehemalige Kundschaft?
Wie ermutigst du Menschen, regelmäßig wiederzukommen?

Und warum brauchst du einen CRM-Plan?

Selbst wenn ein Kunde eine positive Interaktion mit deinem Unternehmen hat, kommen 60-80% von ihnen nicht unbedingt wieder zu dir zurück. Man muss darüber hinaus denken, den Menschen beim ersten Mal einfach eine gute Erfahrung zu bieten – selbst das garantiert nicht, dass sie zurückkommen.

Du solltest einen Plan haben, um sie zurückkommen zu lassen, der Marketing-Touchpoints beinhalten könnte, wie z.B. “in Kontakt bleiben” über eNewsletter oder eine Social-Media-Präsenz; an Veranstaltungen oder Aktivitäten innerhalb deiner Community teilnehmen; deine allerbesten Leute in kundenorientierten Rollen haben, so dass jede Transaktion einwandfrei ist; alle positiven und negativen Rückmeldungen anhören; sicherstellen, dass du einfach per Telefon, E-Mail und Post erreichbar bist; und so weiter.

Also, wie kannst du das alles alleine bewältigen? Kleine Unternehmen haben oft knappe Budgets und begrenzte Arbeitskräfte. Das ist der Grund, warum du vielleicht CRM-Software für kleine Unternehmen in Betracht ziehst.

In diesem Beitrag werde ich mit dir die besten kostenlosen CRMs besprechen, die du in deine Auswahlliste für CRM-Strategien aufnehmen kannst. Ich werde auch erläutern, wie CRM für Start-ups dir helfen kann, dein zukünftiges Geschäft auszubauen. Unten findest du auch einige FAQs zu CRM-Systemen, aber du kannst jederzeit weitere Fragen im Kommentarbereich unten hinterlassen und unsere Community von PMs kann dir vielleicht helfen.

The Digital Project Manager ist Reader-unterstützt. Wenn du durch Links auf unserer Website klickst, erhalten wir möglicherweise eine Provision. Mehr erfahren.

Vergleichskriterien für CRM-Systeme

Die besten CRM-Systeme werden durch die folgende Kriterien bestimmt.

  1. Benutzeroberfläche (UI): Bietet es klare, gut gestaltete Displays und eine intuitive Navigation? Für CRMs ist die Möglichkeit, die Benutzeroberfläche anzupassen, von größter Bedeutung – kannst du die Felder, Pipelines und Verkaufsprozesse einfach bearbeiten? Häufig ist die Möglichkeit, die Schnittstelle anzupassen, nur in höheren Preisplänen verfügbar.
  2. Benutzerfreundlichkeit: CRM Tools können wirklich komplexe Werkzeuge sein, deshalb achte ich auf leicht zu bedienende Tools. Ich schaue mir an, ob jedes CRM Tutorials, Schulungen und Benutzersupport über mehrere Kanäle anbietet.
  3. Merkmale & Funktionalität: Wie viele der wichtigsten CRM-Funktionen und Features bietet es und wie leistungsfähig sind sie? Konkret habe ich nach folgenden Kriterien Ausschau gehalten:
    1. Kontakt- oder Kundenmanagement: Erstelle und bearbeite Kontakte und finde sie einfach in einer durchsuchbaren CRM-Datenbank. Diese Funktion sollte sich mindestens in E-Mail-Funktionen und Telefonate integrieren lassen.
    2. Transaktionsmanagement: Erstelle Pipelines, um die Reichweite, Verhandlungen und Geschäfte zu verfolgen. Diese Funktion sollte einfach zu visualisieren sein und die Möglichkeit bieten, Leads schnell zu aktualisieren.
    3. Interaktions-Tracking: Verwalte die Beziehungen, indem du die Historie der Interaktion eines Kontakts mit deinem Unternehmen schnell nachvollziehen kannst. Die Überwachung der Interaktion protokolliert Telefonate, Meetings, Chats und E-Mails – du kannst diese manuell protokollieren, aber viele Tools generieren automatisch Datensätze.
    4. Prozessautomatisierung: Eine CRM-Lösung für kleine Unternehmen sollte in der Lage sein, Dinge wie Vertriebsabläufe und Folgeaufgaben zu automatisieren.
    5. Reporting-Tools: Die besten CRM Tools können die Leistung verfolgen, indem sie sich die Daten für im System protokollierte Aktivitäten anzeigen lassen, wie z.B. Daten über Verkaufs-, Umsatz-, Kontakt- und Rep-Aktivitäten.
  4. Integrationen: Ist es einfach, eine Verbindung mit anderen Tools herzustellen? Gibt es vorkonfigurierte Integrationen mit Business Tools für Buchhaltung, E-Commerce, Projektmanagement und Marketing?
  5. Wert für $: Als grobe Schätzung: Im Durchschnitt kostet ein CRM für ein kleines Unternehmen etwa 25 bis 60 US-Dollar pro Benutzer und Monat. Nur sehr wenige kosten mehr als 80 US-Dollar pro Benutzer. Ich schaue mir den Preis jedes CRM an und beurteile, wie angemessen er ist, wenn es um die Funktionen und Fähigkeiten geht. Ich lege auch Wert auf Tools mit klaren, transparenten und flexiblen Preisen.
CRMs For Small Business - Featured image

Die 10 besten CRM Software für kleine Unternehmen

Es mag sich unmöglich anhören, das beste CRM für kleine Unternehmen zu finden. Gehen wir es jedoch Schritt für Schritt durch und untersuchen wir die vielen verfügbaren Optionen einzeln:

1

monday.com

Best CRM software for flexibility and ability to scale

Monday sales CRM is an all-in-one CRM platform that every small business owner should consider. It enables you to run all of your operations from one central, integrated place. This highly flexible tool excels at giving you high-level overviews of where every deal stands and managing everyday tasks across all teams (including marketing, client projects, and more). Because it's so easy to adapt to different use cases and easily grows with the business, I'd consider it one of the best customer relations tools for startups due to its flexibility, easy rollout, and scaling potential.

Using monday sales CRM, you can get a clear overview of your sales pipeline and prioritize leads according to status or deal value. Along with being a small business CRM tool, monday.com has robust workflow management capabilities that enable you to do everything from setting up automatic reminders, due date notifications, and automatically assigning teammates to new tasks. Use their reports and insights to dig into data for sales, processes, performance, and overall business opportunities other than customer service.

The user interface is colorful and easy to use, but what makes this CRM stand out is its capacity for deep customization. Impressively, most customizations can be set up without the need for a coding specialist – the out-of-the-box automation ‘recipes’ and apps make it a reasonably fast and easy process to tweak the platform for your specific needs without needing to deep-dive into lines of code. monday.com boasts integrations with the likes of Dropbox, Excel, Google Calendar, Google Drive, Integromat, Slack, Trello, and even more through Zapier.

If scheduling meetings between many clients and many company representatives is part of your day-to-day, then monday.com might not be the best tool for you. Viewing appointments in different groups can be cumbersome; you may find you end up with an overwhelming number of boards, and recurring meetings require a third-party app.

monday sales CRM costs from $10/user/month and comes with a free 14-day trial. They offer a free plan for up to 2 users.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.7 8065

14-day free trial + freemium plan available

From $8/user/month (billed annually, min 3 seats)

2

HubSpot CRM

Free CRM with contact deal management, task tracking, and engagement notifications

HubSpot CRM is a cloud-based software that helps small businesses build customer relationships, track leads, and close deals. It is intuitive and easy to use, making it ideal for small businesses that don't have the resources or expertise to invest in a complicated, enterprise-level CRM solution. The platform includes tools for managing contact information, sales pipelines, email automation, and project management. HubSpot CRM offers integrations with popular third-party applications such as Google Calendar and Slack and its suite of marketing automation tools.

HubSpot CRM also includes features like lead scoring and segmentation, allowing businesses to prioritize leads based on criteria such as interests or industry. They can use automation tools to follow up with leads quickly and efficiently. Its contact management capabilities allow users to easily store customer information and keep track of key details like customers’ contact information, purchase history, and preferences in one place. HubSpot CRM’s lead scoring system helps users prioritize leads based on their potential value and identify which ones need their attention first. This can save time by allowing users to focus on quality leads rather than wasting time on those that aren’t likely to turn into customers anytime soon.

Compared to other solutions on the market today, one of the things that stands out about HubSpot CRM is its ease of use. The user interface is intuitive and easy to navigate, so users don't have to learn the system's ins and outs before using it effectively. Additionally, because of its integration with multiple platforms, including Salesforce and third-party applications, it's easy for businesses to customize their setup according to their needs, making it easier to track leads more effectively and build customer relationships to increase sales conversions. HubSpot CRM still provides enough functionality for most small businesses while being significantly easier on their budgets than other solutions would be.

HubSpot CRM starts at $50/month (1000 contracts) and offers a 14-day free trial.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.4 9243

14-day free trial

Starts at $50/month (1000 contracts)

3

Salesforce CRM

Best value for money for small businesses

Salesforce is a leading cloud-based CRM system that helps organizations manage customer data, automate sales processes, and track performance metrics. With its intuitive user interface and comprehensive features, Salesforce makes it easy to manage customer relationships and increase sales productivity. The software is scalable and gives you access to a centralized database containing all the necessary customer information where you can easily analyze trends and gain insights into how best to serve them.

Compared with other CRMs, what sets Salesforce apart is its intuitive user interface and powerful customization options. You can customize almost every aspect of the system—from reports and dashboards to analytics—to meet your needs. Additionally, it uses drag-and-drop functionality for certain tasks, such as customizing reports or creating pipelines.

Another advantage of using Salesforce CRM is its analytics capabilities. The platform provides real-time insights into customer behavior, so you can better understand their needs and preferences. It also allows you to monitor KPIs such as revenue, average deal size, and close rate to get an accurate picture of how well your sales efforts are performing over time.

Overall, Salesforce simplifies your sales process by providing an efficient way to manage leads, track opportunities, close deals quickly, and stay organized throughout the entire process. This improves team efficiency and allows you to focus on increasing sales rather than wasting time on administrative tasks. If this is not enough for you, you can look into Salesforce's AppExchange, where you can add apps that will extend the capability of the software to new horizons.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.2 12285

14-day free trial

From $25/user/month (billed annually)

4

Kintone

Best for building custom CRM systems

Kintone is a customizable CRM tool for small businesses that is used by teams from McCormick Distillery (Missouri), A-B Emblem (North Carolina), Michael Callahan & Associates (Virginia), and over 23,000 organizations worldwide. Their unique approach to CRM lets you build a wide variety of customizable “apps” either from scratch, using templates or from your existing spreadsheets, for data management, business processes, and workflows. Kintone apps can be customized for project management, client databases, customer activity logs, expense reports, shared to-do lists, equipment management, product feedback, and much more.

Kintone lets you build a no-code, CRM system for your business by dragging and dropping elements that you want to see into “apps”: rich text fields, date fields, drop-down menus, number fields with built-in calculations, spaces for attachments, user or group selection menus, related data from other apps, tables, and more.

Once you’ve built the app you want, you can use it to more easily manage whatever data and tasks you and your team need to track. And with custom notifications and reminders as well as detailed permissions settings, your CRM solution can look and work however you want it to.

What makes Kintone a great CRM tool for small businesses is that users can tailor what information the CRM stores, update and change fields or entire workflows without relying on IT support, and create automated reminders to notify sales members of important deadlines. Kintone’s platform makes dealing with change easier. Users can quickly reassign work and add new customer information by adding new data fields to your CRM app with just a few clicks.

Kintone’s built-in communication features also allow your team to discuss customers or tasks directly in the apps and in topic or project-based threads. Dedicated “spaces” organize all of the information your team needs about your customers in one place, including your customer database, customer inquiries and interactions, and more.

There are so many ways to customize Kintone it can be hard to know where to start. Read the starter blog “What Can You Build with Kintone?” or watch Creating an App from Scratch for a quick look at how the drag-and-drop builder works.

Kintone lets you expand its capabilities with both free native plugins built by the Kintone team as well as integrations with other tools like Slack, Gmail, Google Calendar, Outlook, Tableau, Dropbox, Salesforce, HubSpot, Eventbrite, WordPress, QuickBooks, MailChimp, and many more through a paid plan with Zapier or via API integrations.

Kintone costs $24/user/month with a minimum requirement of 5 users. They offer a 30-day free trial (no credit card required) and discounted prices for nonprofits and educators. Kintone’s team also offers a free custom app build as part of the free trial process.

30-day free trial

From $24/user/month

5

ClickUp

Best CRM free plan for small businesses

ClickUp is a CRM and project management suite for small businesses with features for visually managing customer relationships, account tracking, email, and more.

Users can see clients and orders at a glance with flexible views that include lists, boards, and more, as well as set up custom status workflows for account pipelines and use custom dashboards to analyze customer data and reduce bottlenecks.

Centralize all of your customer outreach by integrating your emails into ClickUp to fast-track organization and follow-up. Users can collaborate on accounts with the team, send project updates, and onboard new customers from one place. The tool also allows users to streamline account processes by setting up automations to trigger steps for each stage of the pipeline and collecting information with custom forms.

The tool also includes features for calculating costs and contract values with formulas, tracking orders with custom fields, and using comments and chat to work with team members and clients.

ClickUp offers native integrations with Slack, G Suite, Dropbox, and many more tools, as well as over 1,000+ integrations through Zapier.

ClickUp’s free plan is robust and includes all primary features. The unlimited plan starts at $5 a month per user and offers additional functionality.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.7 4135

Freemium plan available

From $9/user/month

6

HoneyBook

Best for independent professionals selling services

HoneyBook is a comprehensive CRM platform for independent professionals. It provides the tools to manage inquiries, contracts, scheduling, and payments⁠—everything it takes to serve clients as a service-based business. HoneyBook helps you move clients from inquiry to invoice by combining your workflow and client experience. You can add a contact form to your website or social media page and new inquiries get automatically added to your pipeline. You can even trigger proposals, invoices, contracts, and scheduling tools.

Beyond client management, HoneyBook gives you a birds-eye view of your overall business through reporting that tracks financial data, success rates, and lead sources.

HoneyBook has some free tools you can try, too, including invoice generators, email signature generators, and mission state generators. You can also access free invoice and contract templates.

Key features include invoicing, proposals, scheduling, contracts, workflow automation, digital payment processing, client communication, meeting/appointment bookings, tasks and to-do lists, file and document storage, and project management.

Integrations include Zoom, QuickBooks, Gmail, and Google Calendar. You can unlock more through a Zapier subscription (may incur additional costs).

After your 7-day free trial, you can use HoneyBook for $1/month for your first 6 months with code: ONLY1. From then on, HoneyBook starts at $39/month.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.5 51

7-day free trial

From $39/month

7

noCRM.io

Best lead management software for SMBs

noCRM.io is a lead management software designed specifically for SMBs with sales teams. The tool enables sales teams to quickly create leads directly from emails, the mobile/desktop app, business cards, and LinkedIn, as well as manage them via an easily accessible interactive feed.

noCRM.io provides clear overviews of your sales funnel and a dashboard with key data, so users can view priorities and to-do lists at a glance. The tool is extremely easy to use, reducing time-consuming manual data entry, and can be set up in a few minutes.

Also included are features such as email integration, call tracking, built-in prospecting, a sales script generator, and visual pipeline management. The tool’s mobile app is available for iPhone and Android.

noCRM.io offers native integrations with G-Suite, RingCentral, Freshbooks, and you can use Zapier to connect noCRM.io with other apps in your sales and marketing stack.

noCRM.io pricing plans start from $12/user/month.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.6 32

15 days free trial

From $12/user/month

8

Really Simple Systems

Best CRM software for small B2B businesses

Really Simple Systems is a cloud-based customer relationship management (CRM) system designed specifically for small B2B businesses. This easy-to-use software is designed to help small businesses streamline their sales and marketing processes from initial inquiry through to close.

The CRM includes a stand-alone sales module, plus options for marketing and/or service desk software - so all your data is stored in one place.

It also includes two integrated report writers for listing and forecasting reports, giving you easy access to essential management information and data analysis.

Really Simple Systems lives up to its name—it’s not just easy to use but also simple to set up, and you’ll be able to train your team in a matter of minutes. The software includes a wealth of support materials that can be accessed from a pull-out drawer on each screen. There are numerous short “how-to” videos, step-by-step guides, and regular live webinars. And, if you still need help, customer support is free of charge to all customers.

In keeping with the company ethos of making CRM simple, Really Simple Systems does not include some of the more advanced features you might find in CRM systems, making it ideal for small businesses and start-ups.

Really Simple Systems offers an integrated marketing module as well as an optional service desk module built-in. The system includes native integrations with Xero, Sage Business Cloud, KashFlow, OneLogin, Microsoft Azure, Google and Microsoft 365 contacts and calendars, plus over 1,500 apps through the third-party integration platform Zapier.

Really Simple Systems costs from $14/user/month. Freemium version and free 14-day trial available.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.4 168

14-day free trial

From $14/user/month

9

Act!

Best for its hybrid deployment options

Act! is a CRM and marketing automation platform tailored for small- and medium-sized businesses that want to manage a central repository of valuable information about their existing customers, prospects, and potential opportunities. It is capable of securing contact information, account history, and customer interactions.

The marketing automation module is designed to facilitate the unique requirements of your business, offering automated management of your email marketing campaigns, customer and employee surveys, landing pages, and other related assets.

Additionally, its customer management module is capable of recording and maintaining comprehensive customer data, which includes their contact details, transaction/interaction history, emails, and relevant documents. It organizes the information and stores them in a central repository for quick and easy access.

Finally, the platform has Android and iOS apps, which enable users to remain connected to the platform and keep track of their contacts, client/customer activities, and communications.

Act! integrates with various third-party solutions that many small businesses may already be using, such as Google Apps, Outlook, and Slack. Act! also offers an open API for custom integrations tailored to specific business requirements.

Pricing for Act! CRM starts at $30 per user/month with Act! Premium Cloud or $40 per user/month if it comes with desktop sync, and $37.50 per user/month for Act! Premium Desktop, the on-premise version. You can access a 14-day free trial to try it out.

14-day free trial

From $30/user/month (billed annually)

10

Salesflare

Best CRM software for small businesses with automated data entry

Salesflare is a CRM intended for small businesses that can fill out customer information automatically, reducing human error and ensuring more complete and accurate records. If you and your team don't manage to fully and perfectly fill out your CRM system, Salesflare is a great tool for getting your records in order.

Salesflare pulls info from your mailbox, calendar, phone, socials, company databases, email, and web tracking to keep track of customers automatically. This enables you to manage and close more deals, while spending less time on data input.

If you're using Gmail or Outlook, Salesflare neatly brings the CRM into your inbox as a sidebar, so you don't have to switch tabs. You can also use Salesflare to send personal email sequences at scale from your inbox. The tool also has a neat email template feature built in, and it tracks email opens and clicks.

Salesflare starts at $30/user/month and offers a free 30-day trial.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.7 196

14 days free trial

From $29/user/month (billed annually)

Die besten CRM Tools für kleine Unternehmen im Überblick

Tool Free Option Price
1
monday.com

Best CRM software for flexibility and ability to scale

14-day free trial + freemium plan available

From $8/user/month (billed annually, min 3 seats) Visit Website
2
HubSpot CRM

Free CRM with contact deal management, task tracking, and engagement notifications

14-day free trial

Starts at $50/month (1000 contracts) Visit Website
3
Salesforce CRM

Best value for money for small businesses

14-day free trial

From $25/user/month (billed annually) Visit Website
4
Kintone

Best for building custom CRM systems

30-day free trial

From $24/user/month Visit Website
5
ClickUp

Best CRM free plan for small businesses

Freemium plan available

From $9/user/month Visit Website
6
HoneyBook

Best for independent professionals selling services

7-day free trial

From $39/month Visit Website
7
noCRM.io

Best lead management software for SMBs

15 days free trial

From $12/user/month Visit Website
8
Really Simple Systems

Best CRM software for small B2B businesses

14-day free trial

From $14/user/month Visit Website
9
Act!

Best for its hybrid deployment options

14-day free trial

From $30/user/month (billed annually) Visit Website
10
Salesflare

Best CRM software for small businesses with automated data entry

14 days free trial

From $29/user/month (billed annually) Visit Website

Weitere CRM Tools für kleine Unternehmen

Es ist schwierig, ein kleines Unternehmen zu sein, das nach dem richtigen CRM sucht. Wenn keine der oben genannten Optionen mit deiner Nische und deinen Bedürfnissen übereinstimmt, sind hier noch ein paar weitere, die du berücksichtigen solltest:

  1. EngageBay

    Best CRM software for startups and growing businesses

  2. Copper

    Best CRM software for reporting and analytics

  3. HubSpot

    Best CRM with a focus on sales empowerment

  4. Streak

    Best CRM software for G Suite users

  5. Daylite

    Best small business CRM for Mac operating systems

  6. Agile CRM

    Best CRM for agile small businesses and early-stage teams

  7. Ontraport

    Best CRM software for customer management automations

  8. Keap

    Best CRM software for small businesses who want built-in marketing tools

  9. Method:CRM

    Best CRM software for integration with QuickBooks

  10. Bigin by Zoho CRM

    Best for small and micro businesses using CRM for the first time

Möchtest du die Optionen eingrenzen?

Dieses Tool ist ziemlich nützlich. In Zusammenarbeit mit Crozdesk haben wir uns bemüht, dir Zugang zu dem “Software-Finder” zu geben.

Wenn du einige der Details über dein Projekt und die Funktionen, die du in einem Projektmanagement-Tool suchst, eingibst, wird eine Liste von Tools erstellt, die deinen Präferenzen entsprechen. Du gibst deine E-Mail an das Team weiter und es schickt dir einen nützlichen PDF-Leitfaden mit einer Zusammenfassung deiner besten Übereinstimmungen.

Was hältst du von unserer Liste der besten CRM Systeme?

Hast du Erfahrung mit CRM Software, die dich wirklich begeistert hat? Wir würden uns freuen, von kleinen Geschäftsteams zu hören, was für euch funktioniert hat (oder nicht funktioniert hat). Lasst es uns in den Kommentaren wissen.

By Ben Aston

Ich bin Ben Aston. Ich bin ein digitaler Projektmanager. Seit über 10 Jahren bin ich in der Branche tätig und arbeite in Großbritannien bei den renommiertesten Londoner Medienagenturen wie Dare, Wunderman, Lowe und DDB. Ich habe alles Mögliche realisiert, von viralen Videos über CMS', Flash-Spiele, Bannerwerbung und eCRM bis hin zu E-Commerce-Seiten. Ich hatte das große Glück, für eine Vielzahl von großen Unternehmen zu arbeiten: Automobilmarken wie Land Rover, Volkswagen und Honda, Energieversorger wie BT, British Gas und Exxon, FMCG-Marken wie Unilever und Marken aus der Unterhaltungselektronik wie Sony.

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