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Los 10 Mejores Software de CRM para Pequeñas Empresas de 2022

Una Lista de los 10 Mejores Programas de CRM

Aquí tienes mi lista del mejor software de CRM para pequeñas empresas. Más detalles a continuación:

  1. monday.com

    Best CRM software for flexibility and ability to scale

  2. ClickUp

    Best CRM free plan for small businesses

  3. Zendesk Sell

    Best modern CRM software to help you accelerate revenue

  4. Kintone

    Best for building custom CRM systems

  5. Bigin

    Best for small and micro businesses using CRM for the first time

  6. Freshsales

    Best CRM solution with AI capabilities

  7. Zoho CRM

    Best CRM software for user onboarding and usability

  8. Really Simple Systems

    Best CRM software for small B2B businesses

  9. noCRM.io

    Best lead management software for SMBs

CRM Marketing – Preguntas Frecuentes

¿Todavía tienes algunas preguntas sobre estrategias y software CRM? No busques más:

¿Qué es una plataforma de CRM?

La mejor plataforma de CRM ayudará a tu empresa a manejar la construcción (y el mantenimiento) de relaciones con clientes actuales y potenciales mediante el seguimiento de las relaciones a lo largo del tiempo, el lanzamiento de puntos de contacto de marketing, la asistencia mediante servicio al cliente y más.

¿Cuáles son los tipos de CRM?

Existen tres tipos principales de software de CRM: CRM operativo (para ventas, marketing y servicio), CRM analítico (para recopilación y análisis de datos), CRM colaborativo (intercambio de información entre diferentes equipos).

¿Cuál es la diferencia entre CRM y ERP?

Los CRM se centran en el cliente, a menudo buscan herramientas de crecimiento fuera de la empresa, donde la planificación de recursos empresariales (ERP, por sus siglas en inglés) trabaja internamente para optimizar entre departamentos corporativos.

¿Cuáles son los beneficios de CRM para los negocios?

Los principales programas de CRM podrán realizar un seguimiento de los detalles del cliente, recopilar comentarios de las interacciones cliente-marca, rastrear el ciclo de ventas desde el contacto hasta la venta, desarrollar campañas de marketing, gestión de redes sociales, un centro de contacto, etc.

¿Qué tipos de empresas usan CRM?

Las empresas a gran escala en todas las industrias probablemente tengan una estrategia de CRM implementada. Sin embargo, las pequeñas y medianas empresas también aprovecharán el CRM para aumentar su base de clientes y establecer una reputación.

¿No buscas una lista de software de CRM? Consulta nuestras otras listas de software para administrar proyectos y procesos de trabajo:

  1. El CRM es solo una parte del marketing que deberás abordar como una empresa emergente o una pequeña empresa. No olvides tener una estrategia de marketing completa, incluyendo el software necesario de gestión de proyectos de marketing para ayudarte en el camino.
  2. A medida que empieces a progresar, es posible que quieras emplear algunas herramientas de inteligencia empresarial para recopilar y trazar datos con el fin de afinar tus fortalezas y debilidades y superar todos los obstáculos.
  3. El software de asistencia técnica es un excelente punto de partida para cualquiera que desee abordar las necesidades, preguntas y preocupaciones de su base de clientes. También puedes interesarte el soporte interno para tu equipo, cosa que el software de asistencia técnica cubre bastante bien.

Este artículo te ayudará a comparar y evaluar rápidamente el mejor software de gestión de relaciones con los clientes y, en particular, el software CRM para pequeñas empresas y nuevas empresas.

CRM significa gestión de relaciones con los clientes. Debido a que estamos enfocados principalmente en la gestión de proyectos digitales, es posible que se pregunte por qué estamos hablando de administrar clientes.

He aquí la respuesta: si bien los gerentes de proyecto no son (generalmente) directamente responsables de la estrategia y el software de CRM, es importante comprender cómo encaja en la estrategia y los proyectos de la organización. Los gerentes de proyectos deben saber los tipos de herramientas que usan sus equipos, quién las usa, con qué propósito y cómo las usan. El gerente del proyecto es la persona que conecta los puntos entre diferentes personas y actividades, y conocer el conjunto de herramientas le ayuda a tomar mejores decisiones y a formular las preguntas correctas al momento de planificar proyectos.

Compara y Evalúe Rápidamente los 10 Mejores Programas de CRM Para Pequeñas Empresas de 2021

CRMs For Small Business DPM Logo Soup 2021

Una estrategia sólida de CRM es esencial para cualquier empresa actualmente, pero particularmente para las pequeñas empresas que todavía buscan construir una base de clientes leales y recurrentes, generar críticas positivas y que su nombre salte de boca en boca.

Hay varias cosas que las organizaciones consideran al desarrollar un plan básico de CRM:

  • ¿Cómo resuelves las disputas antes de que se conviertan en un problema?
  • ¿Cómo hacer que los clientes se sientan valorados y escuchados?
  • ¿Cómo atraes nuevos clientes?
  • ¿Cómo retienes a los clientes antiguos?
  • ¿Cómo se alienta a las personas para que regresen con frecuencia?

¿Por Qué Necesitas un Plan de CRM?

Incluso si un cliente tiene una interacción positiva con tu negocio, el 60-80% de ellos no necesariamente regresan otra vez. Tienes que pensar más allá de simplemente darle a las personas una buena experiencia la primera vez, debido a que eso no garantiza su regreso.

Debes tener un plan para que vuelvan, el cual puede incluir puntos de contacto de marketing como mantenerse “en contacto” a través de boletines electrónicos o al tener presencia en redes sociales; participar en eventos o actividades dentro de la comunidad; tener a tus mejores personas en roles orientados al cliente para que cada transacción sea impecable; escuchar todos los comentarios, positivos y negativos; asegurarse de ser fácil de contactar por teléfono, correo electrónico, y otros medios.

Entonces, ¿cómo puedes manejar todo esto por ti solo? Las pequeñas empresas usualmente tienen presupuestos ajustados y mano de obra limitada. Es por eso que podrías considerar un software CRM para pequeñas empresas.

En esta publicación, compartiré con ustedes los mejores CRM gratuitos para incluir en sus listas de estrategias de CRM. También explicaré cómo el CRM para startups puede ayudarles a hacer crecer sus negocios. A continuación, también podrá notar que he respondido algunas preguntas frecuentes sobre los sistemas de CRM, pero siempre pueden dejar otras preguntas en la sección de comentarios. Nuestra comunidad de gerentes de proyectos no tardará en ayudarlos.

The Digital Project Manager es financiado por sus lectores. Cuando haces clic en los enlaces de nuestro sitio, podríamos ganar una comisión. Más información.

Criterios Comparativos de Sistemas de CRM

Los mejores sistemas de CRM están determinados por la siguiente lista de criterios.

  1. Interfaz de usuario (UI): ¿Ofrece vistas claras y bien diseñadas y navegación intuitiva? Para la CRM, la capacidad de personalizar la interfaz es una consideración primordial: ¿puedes editar fácilmente los campos, las canalizaciones y los procesos de ventas? A menudo, la capacidad de personalizar la interfaz solo está disponible en los planes de precios más elevados.
  2. Usabilidad: Los programas de CRM pueden ser herramientas realmente complejas, por lo que busco herramientas que sean más fáciles de aprender. Me fijo si ofrecen tutoriales, capacitación y atención al usuario a través de múltiples canales.
  3. Características y funciones: ¿Cuántas de las características y funciones clave de CRM brinda y qué tan potentes son? Específicamente, busqué:
    1. Gestión de contactos o clientes: la capacidad de crear y editar contactos, y encontrarlos fácilmente en una base de datos de CRM. Como mínimo, esta función debe integrarse con las funciones de correo electrónico y llamadas telefónicas.
    2. Gestión de acuerdos: que puedas crear canales para hacerle un seguimiento de la divulgación, las negociaciones y los acuerdos. Esta característica debería ser fácil de visualizar y ofrecer la capacidad de actualizar rápidamente los contactos y ‘leads’.
    3. Seguimiento de la interacción: gestiona las relaciones comprendiendo rápidamente el historial de interacción de un contacto con tu empresa. El seguimiento de interacción mantiene registros de llamadas telefónicas, reuniones, chats, correos electrónicos; puedes registrarlos manualmente, pero muchas herramientas generan registros automáticamente.
    4. Automatización de procesos: una solución de CRM para pequeñas empresas debería ser capaz de automatizar cosas como tus flujos de trabajo de ventas y tareas de seguimiento.
    5. Herramientas de informes: los mejores de CRM pueden hacer un seguimiento del rendimiento al observar los datos de las actividades registradas en el sistema, como los datos de ventas, ingresos, contactos y actividades de representación.
  4. Integraciones: ¿Es fácil conectarse con otras herramientas y viene con integraciones por defecto con herramientas comerciales para contabilidad, comercio electrónico, gestión de proyectos y marketing?
  5. Relación calidad-precio: En promedio, un programa de CRM para una pequeña empresa cuesta alrededor de $ 25 – $ 60 por usuario al mes. Muy pocos costarán más de $ 80 por usuario. Me fijo en el precio de cada programa de CRM y calculo cuán apropiado es considerando sus características y capacidades. También le doy prioridad a las herramientas con precios claros, transparentes y flexibles.
CRMs For Small Business - Featured image

Los 10 Mejores Programas de CRM Para Pequeñas Empresas

Puede parecer imposible establecer el mejor programa de CRM para pequeñas empresas. Sin embargo, ve despacio e investiga todas las opciones disponibles una por una:

1

monday.com

Best CRM software for flexibility and ability to scale

monday.com is an all-in-one CRM platform that every small business owner should consider. It enables you to run all of your operations from one central, integrated place. This highly flexible tool excels at giving you high-level overviews of where every deal stands and managing everyday tasks across all teams (including marketing, client projects, and more). Because it’s so easy to adapt to different use cases and easily grows with the business, I’d consider it one of the best customer relations tools for startups due to its flexibility, easy rollout, and scaling potential.

Using monday.com, you can get a clear overview of your sales pipeline and prioritize leads according to status or deal value. Along with being a small business CRM tool, monday.com has robust workflow management capabilities that enable you to do everything from setting up automatic reminders, due date notifications, and automatically assigning teammates to new tasks. Use their reports and insights to dig into data for sales, processes, performance, and overall business opportunities other than customer service.

The user interface is colorful and easy to use, but what makes this CRM stand out is its capacity for deep customization. Impressively, most customizations can be set up without the need for a coding specialist – the out-of-the-box automation ‘recipes’ and apps make it a reasonably fast and easy process to tweak the platform for your specific needs without needing to deep-dive into lines of code. monday.com boasts integrations with the likes of Dropbox, Excel, Google Calendar, Google Drive, Integromat, Slack, Trello, and even more through Zapier.

If scheduling meetings between many clients and many company representatives is part of your day-to-day, then monday.com might not be the best tool for you. Viewing appointments in different groups can be cumbersome; you may find you end up with an overwhelming number of boards, and recurring meetings require a third-party app.

monday.com costs from $6/user/month and comes with a free 14-day trial. They offer a free plan for up to 2 users.

14 days free trial

From $6/user/month

2

ClickUp

Best CRM free plan for small businesses

ClickUp is a CRM and project management suite for small businesses with features for visually managing customer relationships, account tracking, email, and more.

Users can see clients and orders at a glance with flexible views that include lists, boards, and more, as well as set up custom status workflows for account pipelines and use custom dashboards to analyze customer data and reduce bottlenecks.

Centralize all of your customer outreach by integrating your emails into ClickUp to fast-track organization and follow-up. Users can collaborate on accounts with the team, send project updates, and onboard new customers from one place. The tool also allows users to streamline account processes by setting up automations to trigger steps for each stage of the pipeline and collecting information with custom forms.

The tool also includes features for calculating costs and contract values with formulas, tracking orders with custom fields, and using comments and chat to work with team members and clients.

ClickUp offers native integrations with Slack, G Suite, Dropbox, and many more tools, as well as over 1,000+ integrations through Zapier.

ClickUp’s free plan is robust and includes all primary features. The unlimited plan starts at $5 a month per user and offers additional functionality.

Free forever with paid plans starting at $5/user/month

3

Zendesk Sell

Best modern CRM software to help you accelerate revenue

Zendesk Sell is an easy-to-love sales CRM designed to help sales teams boost productivity, make data-driven decisions, and deliver better customer experiences. It offers a modern interface structured around daily sales activities and conversations.

Zendesk Sell offers everything you need in one simple platform – including account management, activity tracking, and lead generation. Plus, you can set up triggers and automate tasks to keep sales reps on target. Tools like lead enrichment, sequencing, and task player are designed to make you work smarter, not harder. And an industry-leading mobile app with features like communication tracking, email notifications, and geolocation, make it easy to stay on top of deals.

Sales teams are able to sell faster by delivering better customer experiences. Whether email, text, or voice, Sell lets you engage across various channels, seamlessly in one unified platform. You are able to see all of your leads, contacts, and account information in one, centralized place. Zendesk Sell integrates with Zendesk Suite to give you a 360° view of your prospects and customers. And you’re able to leverage Zendesk Sell with tools you already use by connecting with third-party apps and using Zendesk’s open APIs.

Zendesk gives you full pipeline visibility so you can plan, track, manage, and analyze your sales process. Dive deeper into your sales data with pre-built dashboards or create your own reports by easily customizing with a point-and-click interface.

Zendesk Sell starts at $19/user/month and offers a 14-day free trial.

14 days free trial, no credit card required

From $19/user/month

4

Kintone

Best for building custom CRM systems

Kintone is a customizable CRM tool for small businesses that is used by teams from McCormick Distillery (Missouri), A-B Emblem (North Carolina), Michael Callahan & Associates (Virginia), and over 23,000 organizations worldwide. Their unique approach to CRM lets you build a wide variety of customizable “apps” either from scratch, using templates or from your existing spreadsheets, for data management, business processes, and workflows. Kintone apps can be customized for project management, client databases, customer activity logs, expense reports, shared to-do lists, equipment management, product feedback, and much more.

Kintone lets you build a no-code, CRM system for your business by dragging and dropping elements that you want to see into “apps”: rich text fields, date fields, drop-down menus, number fields with built-in calculations, spaces for attachments, user or group selection menus, related data from other apps, tables, and more.

Once you’ve built the app you want, you can use it to more easily manage whatever data and tasks you and your team need to track. And with custom notifications and reminders as well as detailed permissions settings, your CRM solution can look and work however you want it to.

What makes Kintone a great CRM tool for small businesses is that users can tailor what information the CRM stores, update and change fields or entire workflows without relying on IT support, and create automated reminders to notify sales members of important deadlines. Kintone’s platform makes dealing with change easier. Users can quickly reassign work and add new customer information by adding new data fields to your CRM app with just a few clicks.

Kintone’s built-in communication features also allow your team to discuss customers or tasks directly in the apps and in topic or project-based threads. Dedicated “spaces” organize all of the information your team needs about your customers in one place, including your customer database, customer inquiries and interactions, and more.

There are so many ways to customize Kintone it can be hard to know where to start. Read the starter blog “What Can You Build with Kintone?” or watch Creating an App from Scratch for a quick look at how the drag-and-drop builder works.

Kintone lets you expand its capabilities with both free native plugins built by the Kintone team as well as integrations with other tools like Slack, Gmail, Google Calendar, Outlook, Tableau, Dropbox, Salesforce, HubSpot, Eventbrite, WordPress, QuickBooks, MailChimp, and many more through a paid plan with Zapier or via API integrations.

Kintone costs $24/user/month with a minimum requirement of 5 users. They offer a 30-day free trial (no credit card required) and discounted prices for nonprofits and educators. Kintone’s team also offers a free custom app build as part of the free trial process.

30 days free trial

From $24/user/month

5

Bigin

Best for small and micro businesses using CRM for the first time

Bigin is an easy to use, pipeline-centric CRM from Zoho that is built specifically for small businesses. The tool comes with multiple pipelines for different business operations and allows users to customize pipeline stages.

Bigin provides customizable dashboards to track key business metrics in one place. It also has built-in telephony and email so you can reach out to your prospects without having to switch between applications. Bigin also provides features for automating workflows and routine tasks, and allows users to set reminders for tasks and follow-ups.

The pipeline view is clean and intuitive. Users can track deals by stage, as well as filter contacts and companies. Bigin also offers a fully-featured mobile app.

Bigin integrates with some of the top apps like Google Workspace, MS Office 365, Mailchimp, Zapier, and a host of other popular Zoho tools including Zoho Books (Accounting), Zoho Desk (Customer Service), and Zoho Campaigns (Email Marketing). Bigin also offers an open API to connect to external data sources.

Pricing for Bigin starts at $7/user/month.

14 days free trial

From $7/user/month

6

Freshsales

Best CRM solution with AI capabilities

Freshsales is a CRM solution intended for use by sales teams, which includes sales and marketing automation, chat, and telephony features. Freshsales also includes tools that assist with attracting leads and provide AI-powered insights.

Users can build and manage pipelines with the assistance of the artificial intelligence capabilities that the platform offers. The tool also records all customer interactions and displays them in one location, and users can also set up personalized welcome emails and journeys for leads and customers. Salespeople can communicate with leads and customers via phone, email, WhatsApp, or chat.

Artificial intelligence capabilities include reporting on historical data, insights into the best deals to pursue and actions to take, and predicting revenue with sales forecasting. Users can also automate repetitive tasks.

Freshsales integrates with Slack, Mailchimp, HubSpot, Office 365 Calendar, QuickBooks, Google Apps for Work, and more.

Freshsales costs from $15 per user and offers a 21-day free trial.

21 day free trial

From 15/user/ month

7

Zoho CRM

Best CRM software for user onboarding and usability

Zoho CRM is an omnichannel business management platform that provides its users with complete visibility and control over their sales pipeline and processes. Zoho caters to businesses of all sizes. When it comes to small businesses, Zoho CRM hasn’t scaled its features down. They understand that small businesses need to keep their productivity streamlined to help them focus on delivering stellar customer experiences and building brand loyalty.

Zoho CRM’s lead management software ensures leads find their way into your sales pipeline with smart web forms, a business card scanner, website visitor tracking with live chat, social media integrations, lead scoring, and distribution rules. Zia, Zoho CRM’s AI-powered sales assistant, can predict the best time to contact customers, scans your emails for urgency, and can even pull up relevant statistics or documents when performing searches. You can automate sales processes by assigning rules and mapping modules within or across Zoho products.

Analytical widgets such as charts, KPIs, target meters, and funnels are part of Zoho CRM’s customizable dashboards. Match data across modules and create in-depth reports with filters based on specific criteria, such as the deal stage, name, or time. Export reports as Excel, CSV, or PDF files, and embed dashboards into your website or share them on your Slack channel.

Zoho CRM is one of the 40+ integrated business apps on offer from Zoho. CRM users can work seamlessly with the most popular business apps on the market such as G suite, WordPress, MailChimp, Evernote, and Unbounce, with over 300 integrations. Over 150,000 businesses worldwide trust Zoho CRM, and their software is available in 26 languages.

Zoho CRM starts at $14/user/month, with a free version available to organizations of up to 3 users. Sign up for the 15-day free trial to learn more. You can pay monthly or annually for features of your choice with no hidden costs. Their free edition has a maximum of 3 users, with 24/5 support.

15 days free trial

From $14/user/month billed annually. Also has a freemium version upto 3 users.

8

Really Simple Systems

Best CRM software for small B2B businesses

Really Simple Systems is a cloud-based customer relationship management (CRM) system designed specifically for small B2B businesses. This easy-to-use software is designed to help small businesses streamline their sales and marketing processes from initial inquiry through to close.

The CRM includes a stand-alone sales module, plus options for marketing and/or service desk software – so all your data is stored in one place.

It also includes two integrated report writers for listing and forecasting reports, giving you easy access to essential management information and data analysis.

Really Simple Systems lives up to its name—it’s not just easy to use but also simple to set up, and you’ll be able to train your team in a matter of minutes. The software includes a wealth of support materials that can be accessed from a pull-out drawer on each screen. There are numerous short “how-to” videos, step-by-step guides, and regular live webinars. And, if you still need help, customer support is free of charge to all customers.

In keeping with the company ethos of making CRM simple, Really Simple Systems does not include some of the more advanced features you might find in CRM systems, making it ideal for small businesses and start-ups.

Really Simple Systems offers an integrated marketing module as well as an optional service desk module built-in. The system includes native integrations with Xero, Sage Business Cloud, KashFlow, OneLogin, Microsoft Azure, Google and Microsoft 365 contacts and calendars, plus over 1,500 apps through the third-party integration platform Zapier.

Really Simple Systems costs from $14/user/month. Freemium version and free 14-day trial available.

14 days free trial

From $14/user/month

9

noCRM.io

Best lead management software for SMBs

noCRM.io is a lead management software designed specifically for SMBs with sales teams. The tool enables sales teams to quickly create leads directly from emails, the mobile/desktop app, business cards, and LinkedIn, as well as manage them via an easily accessible interactive feed.

noCRM.io provides clear overviews of your sales funnel and a dashboard with key data, so users can view priorities and to-do lists at a glance. The tool is extremely easy to use, reducing time-consuming manual data entry, and can be set up in a few minutes.

Also included are features such as email integration, call tracking, built-in prospecting, a sales script generator, and visual pipeline management. The tool’s mobile app is available for iPhone and Android.

noCRM.io offers native integrations with G-Suite, RingCentral, Freshbooks, and you can use Zapier to connect noCRM.io with other apps in your sales and marketing stack.

noCRM.io pricing plans start from $12/user/month.

15 days free trial

From $12/user/month

10

RAYNET CRM

RAYNET CRM is a tool for small businesses that makes sure you don’t get lost in the quantum of data. It works as your company social network, where you can discuss offers, fine-tune presentations or even set up Friday night drinks!

With this software you can see what is going on in your business in real time and study sales results in detail. RAYNET CRM also lets you inspect sales trends, compare individual sales reps or entire teams, and get a complete overview of your sales using their pipeline analysis.

Everything you enter in the RAYNET CRM will be available in the mobile app, including all documents, attachments, and meeting minutes. Share files, comment, organise, and most importantly: quickly find anything you need within the documents themselves.

Integrations include calendar, email, phone, Google services or your own e-commerce platform. Also, a wide range of accounting and billing systems, ecommerce, project tools, and more through integromat.

RAYNET CRM costs from $25/user/month and offers a 30-day free trial.

Free with no long-term commitments for up to 30 days.

From $25/user/month

Resumen de los Mejores Programas de CRM Para Pequeñas Empresas

Tool Free Option Price
1
monday.com

Best CRM software for flexibility and ability to scale

Freemium version

14 days free trial

From $6/user/month Check out monday.com
2
ClickUp

Best CRM free plan for small businesses

Freemium version

Free forever with paid plans starting at $5/user/month Check out ClickUp
3
Zendesk Sell

Best modern CRM software to help you accelerate revenue

14 days free trial, no credit card required

From $19/user/month Check out Zendesk Sell
4
Kintone

Best for building custom CRM systems

30 days free trial

From $24/user/month Check out Kintone
5
Bigin

Best for small and micro businesses using CRM for the first time

Freemium version

14 days free trial

From $7/user/month Check out Bigin
6
Freshsales

Best CRM solution with AI capabilities

Freemium version

21 day free trial

From 15/user/ month Check out Freshsales
7
Zoho CRM

Best CRM software for user onboarding and usability

15 days free trial

From $14/user/month billed annually. Also has a freemium version upto 3 users. Check out Zoho CRM
8
Really Simple Systems

Best CRM software for small B2B businesses

Freemium version

14 days free trial

From $14/user/month Check out Really Simple Systems
9
noCRM.io

Best lead management software for SMBs

15 days free trial

From $12/user/month Check out noCRM.io
10

Free with no long-term commitments for up to 30 days.

From $25/user/month Check out RAYNET CRM

Otros Programas de CRM Para Pequeñas Empresas

Ser una pequeña empresa en búsqueda del programa de CRM adecuado es difícil. Si ninguna de las opciones anteriores es adecuada para tus necesidades, aquí tienes más para considerar:

  1. EngageBay

    Best CRM software for startups and growing businesses

  2. Salesmate CRM

    Best CRM sales software for small businesses

  3. HoneyBook

    Best CRM to manage all aspects of a small business

  4. Streak CRM

    Best CRM software for G Suite users

  5. HubSpot

    Best CRM software for small businesses with a free basic plan

  6. Ontraport

    Best CRM software for customer management automations

  7. Pipedrive

    Best CRM software with an easy-to-use user interface

  8. Salesforce

    Best CRM software for fast-growing small businesses

  9. Agile CRM

    Best CRM for agile small businesses and early-stage teams

¿Necesitas Ayuda Para Reducir las Opciones?

Esta herramienta es bastante útil. Nos hemos asociado con Crozdesk para brindarte acceso a su “Buscador de software”.

Si ingresas algunos de los detalles sobre tu proyecto y las funciones que buscas en una herramienta de administración de proyectos, generará una lista de herramientas que coinciden con tus preferencias. Sólo debes proporcionar tu correo electrónico y te enviarán una bonita guía en PDF con un resumen de las mejores coincidencias.

¿Qué Opinas Sobre Nuestra Lista de los Mejores Sistemas de CRM?

¿Has tenido alguna experiencia con el software CRM que te haya sorprendido? Nos encantaría que los equipos de pequeñas empresas nos digan cuál les funcionó. Deja tus opiniones en los comentarios.

By Ben Aston

Soy Ben Aston, gerente de proyectos digitales. He estado en la industria durante más de 10 años trabajando en el Reino Unido en las principales agencias digitales de Londres, incluidas Dare, Wunderman, Lowe y DDB. He entregado de todo, desde videos virales a CMS, juegos flash, anuncios publicitarios y eCRM a sitios de comercio electrónico. He tenido la suerte de trabajar en una amplia gama de grandes clientes; marcas automotrices como Land Rover, Volkswagen y Honda; Empresas de servicios públicos como BT, British Gas y Exxon, y de bienes de consumo como Unilever, así como también marcas de productos electrónicos, como por ejemplo Sony.

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3 Comments

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    Excelente , estoy pensando elegir Freshworks , esta de cuarto y los primeros son mas económicos, en apariencia, sobre este usted que me puede indicar ,

    Reply

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    Ben muchas gracias por tu articulo, me parece detallado y bien realizado.

    Reply

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    me podrían recomendar el mejor CRM para una empresa de luxury concierge que va a empezar en enero, que tenga app e integración con redes sociales ?

    Reply