Buddy Punch Review: Pros, Cons, Features, and Pricing Explained
Buddy Punch is a time tracking software built for teams that need to track employee hours, manage schedules, and handle PTO requests in one place. It's worth considering if you're overseeing hourly or field-based workers and want more built-in scheduling and punch management than Hubstaff offers, without the overhead of a full workforce management platform.
Buddy Punch Evaluation Summary
- From $5.99/user/month
- Free trial available
Why Trust Our Software Recommendations
Our team has been testing and reviewing software since 2012. As project managers ourselves, we know how difficult—and important—it is to choose the right software.
For this guide, we evaluated tools using hands-on testing and independent research, scoring tools using our selection criteria. We also draw on insights from industry thought leaders and practicing project management experts.
Our reviews reflect our human editorial judgment, not a sales pitch.
Expert reviewers:
Buddy Punch Overview
When evaluating Buddy Punch as a time tracking tool, its intuitive interface and simple onboarding set it apart for teams new to digital time tracking. The platform's flexible punch-in options and customizable reports make it easy to adapt to different workflows, while its pricing remains accessible for small and mid-sized businesses. However, users needing advanced integrations or highly detailed project analytics may find it less competitive. In my opinion, Buddy Punch is best suited for organizations prioritizing ease of use and straightforward scheduling over complex automation or deep analytics. For example, retail and field service teams often select it for its mobile features and real-time visibility into where employees punch in from.
pros
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GPS tracking and geofencing prevent offsite punching.
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Photo-on-punch and facial recognition reduce time theft.
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PTO tracking and scheduling are built into the platform.
cons
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Mobile app can be glitchy and limiting for some users.
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Visual data representation in reports is limited.
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Scheduling and payroll features cost extra as add-ons.
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Smartsheet
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Celoxis
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Accelo
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Our Review Methodology
How We Test & Score Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final scoring)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final scoring)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final scoring)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final scoring)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final scoring)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final scoring)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final scoring)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
GPS Tracking
Track employee locations during clock-in and clock-out using GPS data. This helps verify on-site attendance for field and remote teams.
Photo-on-Punch
Require employees to take a photo when punching in or out. This reduces buddy punching and supports compliance for hourly staff.
Facial Recognition
Use facial recognition to confirm employee identity at clock-in. This adds an extra layer of security for workplaces with shared devices.
PTO Management
Employees can request, approve, and track time off requests directly in the platform. Managers see all PTO requests in one dashboard for easy scheduling.
Customizable Overtime Rules
Set custom overtime rules based on your company's policies. The system automatically calculates overtime hours for payroll accuracy.
Employee Scheduling
Create, assign, and adjust shifts with a drag-and-drop scheduler. Employees receive notifications about their schedules and any changes.
Ease of Use
Buddy Punch is widely recognized for its clean interface and straightforward navigation, making it accessible for both managers and hourly staff. Users often mention the quick onboarding process and intuitive punch-in options, such as mobile, web, and kiosk modes. The dashboard clearly displays schedules, PTO, and hours worked, reducing confusion. While some users report occasional mobile app glitches, most find daily tasks easy to complete without extensive training or support.
Integrations
Buddy Punch integrates with QuickBooks Online, QuickBooks Desktop, ADP, Paychex, Gusto, Paylocity, SurePayroll, Workday, and PayPlus, among others.
Buddy Punch also offers an API and connects with third-party integration tools like Zapier for expanded automation options.
Buddy Punch Specs
- 360 Degree Feedback
- API
- Attendance Tracking
- Batch Permissions & Access
- Budgeting
- Calendar Management
- Dashboard
- Data Export
- Data Import
- Data Visualization
- Employee Database
- Employee Engagement
- Employee Onboarding
- External Integrations
- Feedback Management
- Forecasting
- Multi-User
- Notifications
- Project Management
- Scheduling
- Timesheets
- Travel Management
- Vacation & Absence Calendar
