10 Best Bug Tracking Tools List Of 2023

monday.com is a great for managing scrum and agile teams, and although it’s suited to a wide range of business environments, it’s often used in software development. The platform includes a bug tracking template, and they’ve made a video showing how their own teams set up the platform to track bugs.

Additionally, the platform has robust time tracking capabilities and customizable notifications and automations. This helps you focus on what’s important and track bugs and bottlenecks easily. You can create, visualize and share your roadmap to keep everyone in sync. Backlogs, dependencies, and sprint planning are available as well in a very intuitive interface.

You can create forms in the platform or integrate to other tools. Moreover, thanks to shareable boards, you can share your project with partners for feedback. With completely customizable labels in the status column (with color coding), and the multiple views, monday.com helps teams see the real status of their projects and tasks.

While monday.com doesn’t offer many features specific to bug tracking (other tools offer features like webpage markup and a more robust set of issue management features) it does let you get an overview of work in progress, capacity, and effort.

monday.com’s integrations include project management apps like Slack, Google Drive, Gmail, Google Calendar, Jira, GitHub, Trello, Dropbox, Typeform and many more, accessible via Zapier.

monday.com costs from $6/user/month and comes with a free 14-day trial. They offer a free plan for up to 2 users.

Wrike is an award-winning, easy-to-use project management software with bug tracking tools trusted by 20,000+ organizations worldwide. It's suitable for teams with anywhere from five to an unlimited number of team members. The tool is highly configurable, and users can customize workflows, dashboards, reports, request forms, and more.

Wrike’s simple interface enables users to switch between Kanban boards, one-click Gantt charts, and traditional workload views, allowing them to choose how they’d like to track bugs. Wrike also features issue management, comprehensive reporting features, schedules, shared workflows, file sharing, and real-time collaboration.

Wrike has an easy-to-use, intuitive interface and navigation with distinct spaces, folders, and tasks. Users can toggle quickly between the home screen and timesheets, dashboards, calendars, reports, and the notification stream.

Wrike also offers a variety of specific solutions depending on the type of team or organization — including marketing teams and professional service teams. Users can also try a variety of templates for common processes such as bug tracking.

Wrike offers 400+ pre-built native integrations, including integrations with the most popular file management software from Microsoft, Google, and Dropbox, along with IT tools such as Jira and GitHub.

Pricing starts at $9.80 per user per month. There are four different price points, including a free version and plans which offer the ability to invite free external collaborators to a paid account.

Height is the all-in-one project management tool that your Engineering and Support teams can use to track bugs together. To make it even easier, Height has task forms that can help collect bug information structured the way your team prefers and automatically tracks it as a task.

Once a bug is in your task list, real-time chat within each task allows your team to effortlessly communicate, sharing status updates and asking clarifying questions to help debug. With real-time chat per task, all conversation about your work happens and stays in context, is searchable, and only notifies the people for whom the info is relevant.

Height’s robust offering also includes a command menu where you can customize keyboard shortcuts for almost anything you can think of, macOS and Windows apps, and SOC 2 Type II compliance for data protection.

Integrations include Notion, Slack, Discord, GitHub, GitLab, Sentry, Zendesk, Figma, Slab, Fivetran, and many more through Zapier.

Height's pricing starts at $6.99/user/month and comes with a free 30-day trial. One last thing, guest accounts are free in all paid plans.

Backlog is one of the more feature-rich tools on this list, as it’s a full-scale online project management software for developers rather than a strict bug tracking tool. Along with a suite of task management features, the platform provides a consistent way for teams to report bugs and manage code repositories. You can customize issue templates to fit your bug-reporting workflow and use subtasks to easily organize, track, and retrieve the entire history of an issue.

A main benefit of Backlog is its intuitive interface that’s easy for anyone to learn, as it isn’t solely designed for development teams. You can view each project as a Kanban board and set up custom statuses to manage the stages of bug tracking. Since you can prioritize cards with a simple drag-and-drop function, it’s convenient to create an issue right on the board and add it into the workflow where needed. Switch to the Gantt chart view, and you can see project timelines and team workloads at a glance.

Much more than a bug-capturing tool, Backlog enables pull requests, merge requests, and branches, and you have the option to use Git or SVN workflows. Overall, the platform provides well-rounded features for code review and collaboration, such as inline commenting, and the Wiki tool makes it easy to document bug-reporting procedures to keep everyone informed of changes.

Backlog also comes with a few useful pre-built integrations like Typetalk, Cacoo, Redmine, Jira Importer, iCal, email, and Google Sheets. For additional integrations, you can build your own through the API. And they have an app for both Android and iOS, so your clients and teams can access the tool from mobile devices.

Backlog costs $35/month for up to 30 users, which breaks down to less than $2 per user. They also offer a free version for up to 10 users and one project.

DebugMe is a visual feedback and bug tracking tool with some really useful project management features built in. It’s a simple, easy-to-learn solution with minimal features, making it a good fit for small and mid-sized teams (their enterprise plan caps out at 60 users).

The main upside of this tool is that it’s straightforward to use and not overloaded with modules and features. On the other hand, it doesn’t offer anything in the way of reporting tools—for capturing and resolving bugs, it’s great, but it doesn’t do much else (which may be exactly what you need). The pricing reflects this, and it’s one of the more affordable bug tracking tools out there at $8/month for 10 users.

DebugMe provides teams and clients with the ability to leave on-site feedback in the form of highlights, pins, blackouts, and drawings. The screen capture tool automatically records important information about the OS, resolution, browser version, plugins, etc. You can communicate through comments, change the status of a bug, get notifications based on your role, and manage tasks on the app’s Kanban board.

DebugMe comes with native integrations with Trello, Redmine, Jira, Gmail, Pivotal Tracker, Teamwork, Visual Studio Online, Outlook, and Yahoo, and you can sync with other tools through Zapier.

DebugMe costs from $8/month for 10 users, and they also offer a free plan for 2 users.

Marker.io is an issue management tool for individuals, teams, and enterprises. It allows you to collect visual feedback from clients and team members and report it directly into your existing project management tools through pre-built integrations with Trello, Asana, Jira, GitHub, GitLab, Bitbucket, and Slack.

The main distinction of this tool is that, instead of aiming to provide you with project and task management features that you may or may not use, Marker.io is designed to work seamlessly within the task and project management system you’ve already got in place.

Market.io is quick to implement as a web-based tool with a browser extension that allows you to capture issues and ideas from any webpage. When you take screenshots, it automatically saves information like browser version, OS, and screen size. Users can explain their feedback with tags, descriptions, and annotations.

Marker.io also provides bug report templates to quicken the bug reporting process. Marker.io is currently working with: Jira, Trello, Asana, ClickUp, Teamwork, Notion, Wrike, Monday.com, GitLab, Linear, Bitbucket, and Shortcut.

Marker.io costs from $39/month for 5 users with unlimited projects and guests. They have a 15-day free trial available.

Founded by a MantisBT project lead, (MantisBT is a free, open source bug tracker has been around since 2000), MantisHub is a SaaS bug tracking tool that offers a powerful suite of issue management, customer support, project management, release management, and reporting features.

For the price, MantisHub provides a larger-than-average array of features—personalized dashboards, access controls for administrators, team members, and clients, customizable issue fields, notifications, comments, a built-in customer support platform, project timelines with a live activity stream, time-tracking, and plenty of graphical reporting tools.

MantisHub also touts a long list of plug-ins, along with built-in integrations with Clockify and Toggl to import MantisHub issue data directly into those time-tracking apps. MantisHub also integrates with other tools like Slack, JetBrains, and Eclipse IDEs (and your dev team can use the MantisHub API with C# and PHP client SDKs in order to integrate with the tools you’re using).

Mantis costs from $4.95/month for 5 users and 1 project.

Unlike most other tools on this list, Rollbar is designed to help you debug your software in production—it’s not a client feedback tool, but rather an error monitoring tool for agile deployment and continuous delivery. As such, it provides features for development teams to to get real-time visibility into errors, trace their root cause, and manage issues through to resolution.

Rollbar offers some best-in-class issue tracking features, including a real-time error feed, instant notifications that can be sent through your existing project tools, and impact analysis tools. It automatically gathers data about an error (HTTP request parameter, browser, OS, language, etc). Another useful function this tool performs: Rollbar uses a proprietary technology to automatically group similar errors together, reducing noise for your dev team as they sift through errors.

Rollbar offers a large number of native integrations: Asana, Bitbucket, Campfire, Heroku, GitLab, Help Scout, Datadog, Engine Yard, Flowdock, GitHub, HipChat, Clubhouse, OpsGenie, Pagerduty, Pivotal Tracker, Slack, Split, Sprintly, Trello, VictorOps, Webhooks, Codeship, Buddy, Bash, Octopus, Powershell, Jira, Jenkins, Ansible, Capistrano, Fabric, MSBuild, and Google Cloud.

Rollbar costs from $41/month. They also offer a free version for side projects and hobbies.

Zoho advertises their bug tracker as “simple, fast and scalable”, and they deliver on this promise. Their tool enables you to record bugs and tracks them based on severity, due date, and custom-set statuses and fields.

Zoho Bug Tracker supplies an interface that you can personalize with their configuration tools, alongside a range of useful features for time management and project management (not just bug tracking). The reporting features let you see logged and resolved bugs in addition to team progress and milestones. The timesheet feature allows your team to log their hours. Notifications and newsfeeds keep the team up to date, and you can also automate your SLAs—set rules to trigger updates in other apps when changes are made within Zoho, or trigger an automated email to a client.

Overall, Zoho has better reporting, notifications, and integrations that many other bug tracking tools, so it’s a good choice for teams who need to distribute and access data about their bugs at various points in their workflow. However, it lacks the visual appeal of tools like BugHerd which allows clients and teams to leave feedback directly on web pages and images.

Zoho Bug Tracker comes with pre-built integrations with a large assortment of 3rd party tools: Crashlytics, Zapier, Dropbox, Box, GitHub, Bitbucket, Jira, OneDrive, Google Drive. It also sync with Zoho apps like Desk, Analytics, People, Books, Invoice, Docs, Forums, and Chat.

Zoho Bug Tracker costs from about $3/user/month billed annually. Also has a freemium plan for upto 3 users for 2 projects

DoneDone is a collaborative bug tracker that gives your dev team a simple way to track bugs and fix them efficiently. DoneDone users access a sleek dashboard that displays all tasks and issues. These can be categorized by priority, due date, status, task name, assignee, and more.

DoneDone users can create unlimited bug tracking tasks manually in a few simple steps, or tasks can be automatically created by end-users via DoneDone’s “Mailboxes” feature. Mailboxes can be configured to accept inbound bug notices sent by end-users via embedded web forms or directly from emails sent to an email address of your choice. You can easily set up multiple Mailboxes to track bug notifications from multiple sources.

Most dev teams have repeatable processes to resolve issues. DoneDone allows users to create Custom Workflows and Statuses to save you time and energy while categorizing and assigning recurring issue types.

DoneDone has a mobile app and pre-built integrations with other applications such as Slack and Glip. The app has just about everything most teams need for an effective bug tracking system, yet DoneDone is still known for its simplicity. It’s robust enough to handle most bug tracking demands and simple enough that it can be used by non-technical employees for tracking other tasks.

DoneDone starts at $5/user/month. They offer a 20% discount for annual plans.