10 Best Bug Tracking Tools List Of 2023

monday.com is a great for managing scrum and agile teams, and although it’s suited to a wide range of business environments, it’s often used in software development. The platform includes a bug tracking template, and they’ve made a video showing how their own teams set up the platform to track bugs.

Additionally, the platform has robust time tracking capabilities and customizable notifications and automations. This helps you focus on what’s important and track bugs and bottlenecks easily. You can create, visualize and share your roadmap to keep everyone in sync. Backlogs, dependencies, and sprint planning are available as well in a very intuitive interface.

You can create forms in the platform or integrate to other tools. Moreover, thanks to shareable boards, you can share your project with partners for feedback. With completely customizable labels in the status column (with color coding), and the multiple views, monday.com helps teams see the real status of their projects and tasks.

While monday.com doesn’t offer many features specific to bug tracking (other tools offer features like webpage markup and a more robust set of issue management features) it does let you get an overview of work in progress, capacity, and effort.

monday.com’s integrations include project management apps like Slack, Google Drive, Gmail, Google Calendar, Jira, GitHub, Trello, Dropbox, Typeform and many more, accessible via Zapier.

monday.com costs from $6/user/month and comes with a free 14-day trial. They offer a free plan for up to 2 users.

BugHerd is a visual bug tracker that sits in a virtual layer on top of your website. Once installed either through browser extension or through a one-line JavaScript tag, it enables your team and clients to report bugs and manage all the communication to resolve them directly on your site. BugHerd is hailed for being intuitive and easy to use, especially with non-developers. Project managers of teams who handle a lot of client feedback on websites love BugHerd for the simplicity in gathering feedback from multiple sources and managing it to completion. BugHerd also offers zero-project limits on all their plans.

To report a bug, users point & click on website elements, to which you can add statuses, due dates, files, comments, etc. Feedback is automatically added to a customisable Kanban-style task management board, along with essential data (OS, browser, etc). When working on a mobile-friendly website, you can log tasks and manage your workflow across mobile devices.

Overall, Bugherd’s biggest benefit is its visual simplicity and ease of use, even for non-technical folks. Its biggest drawback is found in its lack of integration with WordPress, although you can bridge the gap with Zapier. Likewise, aside from task boards and task lists, BugHerd’s reporting features are pretty slim, but I expect you’ll be able to round out its reporting functionality with some native integrations that they have in the works at this moment. You can also export data from BugHerd in CSV, XML, and JSON formats.

BugHerd costs from $39/month for 5 users. They offer a discount of 20% for annual plans and a free 14-day trial with no credit card required.

ClickUp is a project management software that can be customized for bug tracking. Big projects normally have hundreds, if not thousands of bugs and the search and filter options in ClickUp will help you find the task you are looking for.

Having said that, I’ve always appreciated how clean ClickUp’s user interface is. Bugs in software development are not created equal, as they impact the final product differently. With this UI, you can clearly see what needs your attention.

ClickUp offers native integrations with Bugsnag, Marker.io, Slack, G Suite, Dropbox, and many more tools, as well as over 1,000+ integrations through Zapier.

ClickUp is free with limited storage for an unlimited number of users. Paid plans start at $5/user/month and offer a free trial.

New Relic is an all-in-one observability tool that can help you monitor and debug various aspects of your stack. It centralizes your security, issues, and bug tracking in one place and allows you to keep an eye across all your tools and data sources.

In the platform, you get a complete overview of health insights at every stage of development, and every part of your stack. It provides you with code-level insights that can help you find the root cause of any bug or error. The software tracks key transactions and monitors browsing. It also performs synthetic checks in APM.

Because you can track your entire stack in one place, you can spot dependencies and interrelated issues across tools and apps. The software integrates with over 500 apps including AWS, Google Cloud, Microsoft Azure, Jenkins, CircleCI, Travis CI, and Slack. It also has an API you can use to build custom integrations.

Pricing starts at $49/user/month, and a free version is available with feature limitations.

Height is the all-in-one project management tool that your Engineering and Support teams can use to track bugs together. To make it even easier, Height has task forms that can help collect bug information structured the way your team prefers and automatically tracks it as a task.

Once a bug is in your task list, real-time chat within each task allows your team to effortlessly communicate, sharing status updates and asking clarifying questions to help debug. With real-time chat per task, all conversation about your work happens and stays in context, is searchable, and only notifies the people for whom the info is relevant.

Height’s robust offering also includes a command menu where you can customize keyboard shortcuts for almost anything you can think of, macOS and Windows apps, and SOC 2 Type II compliance for data protection.

Integrations include Notion, Slack, Discord, GitHub, GitLab, Sentry, Zendesk, Figma, Slab, Fivetran, and many more through Zapier.

Height's pricing starts at $6.99/user/month and comes with a free 30-day trial. One last thing, guest accounts are free in all paid plans.

Backlog is one of the more feature-rich tools on this list, as it’s a full-scale online project management software for developers rather than a strict bug tracking tool. Along with a suite of task management features, the platform provides a consistent way for teams to report bugs and manage code repositories. You can customize issue templates to fit your bug-reporting workflow and use subtasks to easily organize, track, and retrieve the entire history of an issue.

A main benefit of Backlog is its intuitive interface that’s easy for anyone to learn, as it isn’t solely designed for development teams. You can view each project as a Kanban board and set up custom statuses to manage the stages of bug tracking. Since you can prioritize cards with a simple drag-and-drop function, it’s convenient to create an issue right on the board and add it into the workflow where needed. Switch to the Gantt chart view, and you can see project timelines and team workloads at a glance.

Much more than a bug-capturing tool, Backlog enables pull requests, merge requests, and branches, and you have the option to use Git or SVN workflows. Overall, the platform provides well-rounded features for code review and collaboration, such as inline commenting, and the Wiki tool makes it easy to document bug-reporting procedures to keep everyone informed of changes.

Backlog also comes with a few useful pre-built integrations like Typetalk, Cacoo, Redmine, Jira Importer, iCal, email, and Google Sheets. For additional integrations, you can build your own through the API. And they have an app for both Android and iOS, so your clients and teams can access the tool from mobile devices.

Backlog costs $35/month for up to 30 users, which breaks down to less than $2 per user. They also offer a free version for up to 10 users and one project.

DebugMe is a visual feedback and bug tracking tool with some really useful project management features built in. It’s a simple, easy-to-learn solution with minimal features, making it a good fit for small and mid-sized teams (their enterprise plan caps out at 60 users).

The main upside of this tool is that it’s straightforward to use and not overloaded with modules and features. On the other hand, it doesn’t offer anything in the way of reporting tools—for capturing and resolving bugs, it’s great, but it doesn’t do much else (which may be exactly what you need). The pricing reflects this, and it’s one of the more affordable bug tracking tools out there at $8/month for 10 users.

DebugMe provides teams and clients with the ability to leave on-site feedback in the form of highlights, pins, blackouts, and drawings. The screen capture tool automatically records important information about the OS, resolution, browser version, plugins, etc. You can communicate through comments, change the status of a bug, get notifications based on your role, and manage tasks on the app’s Kanban board.

DebugMe comes with native integrations with Trello, Redmine, Jira, Gmail, Pivotal Tracker, Teamwork, Visual Studio Online, Outlook, and Yahoo, and you can sync with other tools through Zapier.

DebugMe costs from $8/month for 10 users, and they also offer a free plan for 2 users.

Bugyard is designed to help you manage bugs, both during development with feedback from team members and clients and also on your live website with tools for capturing feedback from users. This is a simple, streamlined tool that works well for freelancers, small teams, and small-to-mid-sized agencies.

Bugyard isn’t bogged down with features, but it does include the bug tracking essentials. It provides a visual bug capture that automatically adds useful information to the capture (screenshot, technical metadata like browser, screen resolution and size, OS), as well as some simple collaboration tools for commenting and sharing feedback. Through its integration with Zendesk and Freshdesk, Bugyard also allows you to capture feedback from users on your live website and add those issues to your workflow.

Bugyard doesn’t have much in the way of task management or reporting features, so it’s best for teams who are already using other tools like Trello in order to manage their workflow, set statuses and priorities, etc. For now, Bugyard’s integrations are minimal but useful: Zendesk, Freshdesk, Trello, Gmail, and Slack.

Bugyard costs from €9/month for 2 users.

Zoho advertises their bug tracker as “simple, fast and scalable”, and they deliver on this promise. Their tool enables you to record bugs and tracks them based on severity, due date, and custom-set statuses and fields.

Zoho Bug Tracker supplies an interface that you can personalize with their configuration tools, alongside a range of useful features for time management and project management (not just bug tracking). The reporting features let you see logged and resolved bugs in addition to team progress and milestones. The timesheet feature allows your team to log their hours. Notifications and newsfeeds keep the team up to date, and you can also automate your SLAs—set rules to trigger updates in other apps when changes are made within Zoho, or trigger an automated email to a client.

Overall, Zoho has better reporting, notifications, and integrations that many other bug tracking tools, so it’s a good choice for teams who need to distribute and access data about their bugs at various points in their workflow. However, it lacks the visual appeal of tools like BugHerd which allows clients and teams to leave feedback directly on web pages and images.

Zoho Bug Tracker comes with pre-built integrations with a large assortment of 3rd party tools: Crashlytics, Zapier, Dropbox, Box, GitHub, Bitbucket, Jira, OneDrive, Google Drive. It also sync with Zoho apps like Desk, Analytics, People, Books, Invoice, Docs, Forums, and Chat.

Zoho Bug Tracker costs from about $3/user/month billed annually. Also has a freemium plan for upto 3 users for 2 projects

Unlike most other tools on this list, Rollbar is designed to help you debug your software in production—it’s not a client feedback tool, but rather an error monitoring tool for agile deployment and continuous delivery. As such, it provides features for development teams to to get real-time visibility into errors, trace their root cause, and manage issues through to resolution.

Rollbar offers some best-in-class issue tracking features, including a real-time error feed, instant notifications that can be sent through your existing project tools, and impact analysis tools. It automatically gathers data about an error (HTTP request parameter, browser, OS, language, etc). Another useful function this tool performs: Rollbar uses a proprietary technology to automatically group similar errors together, reducing noise for your dev team as they sift through errors.

Rollbar offers a large number of native integrations: Asana, Bitbucket, Campfire, Heroku, GitLab, Help Scout, Datadog, Engine Yard, Flowdock, GitHub, HipChat, Clubhouse, OpsGenie, Pagerduty, Pivotal Tracker, Slack, Split, Sprintly, Trello, VictorOps, Webhooks, Codeship, Buddy, Bash, Octopus, Powershell, Jira, Jenkins, Ansible, Capistrano, Fabric, MSBuild, and Google Cloud.

Rollbar costs from $41/month. They also offer a free version for side projects and hobbies.