The closing moments of a project, just before you’re about to go live can sometimes lull us into a false sense of security. In the euphoria and excitement (or just plain relief) of delivering a project, managing its closure should be considered a phase in its own right. Here are ten tips for digital project managers to help you manage your projects effectively in the post-live phase of the project lifecycle.
I’m Ben Aston, a digital project manager and VP of Client Services at FCV, a full service digital agency in Vancouver, Canada. I've been in the industry for more than 10 years working in the UK at London’s top digital agencies including Dare, Wunderman, Lowe and DDB. I’ve delivered everything from video virals to CMS’, flash games to banner ads and eCRM to eCommerce sites. I’ve been fortunate enough to work across a wide range of great clients; automotive brands including Land Rover, Volkswagen and Honda; Utility brands including BT, British Gas and Exxon, FMCG brands such as Unilever, and consumer electronics brands including Sony.