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The Best Bug Tracking Tools To Identify, Track And Fix Issues Faster

By 27/02/2019 No Comments

Why do you need a bug tracking tool? Because there’s no such thing as software without bugs.

Unfortunately, these bugs can damage your reputation, cause a loss of revenue, and result in hours of time spent digging through logs in order to find and categorize the defect—which is why every dev team can benefit from bug tracking tools.

By identifying bugs early on in the development process (and if possible, before the end user encounters them!), our teams stand a better chance of being able to make simple fixes with relatively low impact on project timelines and budgets. Likewise, providing an easy way for end users to report bugs to our dev teams helps us modify and enhance our product over time.

Bugs are a necessary evil, but they don’t have to be a pain to deal with. There are dozens of bug tracking tools that help streamline and organize the defect management process. In this review, I’ll explain what features to look for in these tools and the things to consider when trying to choose the right one. I also provide a detailed description of the best bug tracking software I’ve come across, with information on pricing, trials, integrations, pros, cons, and more.

Bug Tracking Tools Logo Soup

We’ll start with a basic definition of bug tracking and a summary of what defect management tools do.

What Are Bug Tracking Tools?

Compared to a lot of other development tools, bug tracking tools are pretty straightforward: they help developers identify and fix bugs.

What Counts As A Software Bug?

Very quickly, I want to go over the definition of a bug. This is because bugs go by a few different names—what one team calls a bug, other teams might call an issue, error, defect, ticket, fault, problem, or incident. To pick a bug-tracking tool that fits your use case, you first need to have a clear idea of what exactly you consider to be a bug. Having a clear idea will help you choose a tool that does what you want it to do.

Bug vs. Issue

In general, people make a distinction between the concept of a bug and an issue (or use your own terms—maybe you use “defect” and “issue”, etc). Find a simple explanation below:

A bug is generally considered to be a defect (a flaw, mistake, error) in the codebase. As such, the solution involves steps like isolating and reproducing the bug and changing the code base. To fix a bug, developers need information pertaining to its environment, operating system, browser version, etc (here’s a more in-depth definition of software bug).

An issue is generally considered to span a much broader range of potential shortcomings in a project or product—it’s not necessarily related to a problem with your code. Depending on your organization, an issue could be a customer complaint ticket generated through a report from the end user, an entry on the “requested features” list, a problem someone’s identified with your hardware configuration, or a concern from the design team regarding the user interface.

Bug-Tracking Tools Vs. Issue-Tracking Tools

In some cases, it’s fine to use “bug tracking tools” and “issue tracking tools” interchangeably, but in some cases, it makes sense to distinguish between them. This is because, for some organizations, issue management really does operate on an entirely different lifecycle from bug tracking. Issue management might be completely focused on the cycle of solving end-user complaints, requests, and questions—it may involve fixing a software defect, but it doesn’t always have to, and its main tasks might fall under the responsibility of a department that’s not your dev team.

What’s The Takeaway?

Simply keep in mind that when you’re looking at bug/issue tracking tools, you might simply want a tool to report and fix bugs (a defect tracker)—or you might want something that falls under the bigger umbrella of issue tracking. Broader issue management tools will generally offer more reporting and management features, along with a greater variety of user roles to capture input from and enable collaboration between customer service, project management, IT, design, etc, comprising an entire issue management system.

What Do Bug Tracking Tools Do? (And How Can They Help You?)

Whether you call them defect tracking tools or bug reporting tools, these tools are designed to bring bugs to your attention in a systematic way, providing as much environment data about bug as possible so it’s easier to isolate, backtrace, categorize, prioritize, and fix. Most defect trackers also provide features to help your teams unify and streamline the communication/collaboration that’s part of the bug fixing process.

In many cases, bug capturing tools are designed to serve a narrower purpose (record and track bugs), and they integrate with task management systems that allow you to perform the surrounding planning and management tasks. Other tools offer a more complete suite of software project management features. I’ve included both types of bug software in this review.

Here are the benefits of bug tracking tools:

  • Supply a common, simple interface for sharing files and communication about bugs
  • Provide notifications and records to help your team pace, track, and estimate bug-related work
  • Provide a searchable database of bugs your dev team can reference in the future
  • Automate manual tasks associated with capturing bugs and updating issues

And finally, because bugs are an inevitable part of the software development process, bug tracking tools aren’t a nice-to-have—they serve a critical function in that process.

Benefits of bug tracking tools

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The Best Issue and Bug Tracking Tools List

Here’s a list of the top bug tracking tools included in this review, followed by a summary chart and detailed description of each tool below.

  1. DoneDone – https://www.donedone.com/
  2. BugHerd – https://bugherd.com/
  3. monday.com – https://monday.com/
  4. Backlog – https://backlog.com/
  5. Zoho Bug Tracker – https://www.zoho.com/bugtracker/
  6. Trackduck – https://trackduck.com/
  7. Bugyard – https://bugyard.io/
  8. Rollbar – https://rollbar.com/
  9. MantisHub – https://www.mantishub.com/
  10. Marker – https://marker.io/

The Best Bug Tracking Tools

bug-tracking-tools-featured-image

Here are a few of the best bug tracker tools available. Read on to discover what they offer, how they differ from the others, and use cases they’re best suited for.

Score:
  • 10
  • free 30-day trial
  • 20% discount on annual plans
  • from $5/user/month

1. DoneDone – https://www.donedone.com/

DoneDone is a collaborative bug tracker that gives your dev team a simple way to track bugs and fix them efficiently. DoneDone users access a sleek dashboard that displays all tasks and issues. These can be categorized by priority, due date, status, task name, assignee, and more.

DoneDone users can create unlimited bug tracking tasks manually in a few simple steps, or tasks can be automatically created by end-users via DoneDone’s “Mailboxes” feature. Mailboxes can be configured to accept inbound bug notices sent by end-users via embedded web forms or directly from emails sent to an email address of your choice. You can easily set up multiple Mailboxes to track bug notifications from multiple sources.

DoneDone screenshot - bug tracking tools

Most dev teams have repeatable processes to resolve issues. DoneDone allows users to create Custom Workflows and Statuses to save you time and energy while categorizing and assigning recurring issue types.

DoneDone has a mobile app and pre-built integrations with other applications such as Slack and Glip. The app has just about everything most teams need for an effective bug tracking system, yet DoneDone is still known for its simplicity. It’s robust enough to handle most bug tracking demands and simple enough that it can be used by non-technical employees for tracking other tasks.

DoneDone starts at $5/user/month. They offer a 20% discount for annual plans.

Summary of DoneDone:

  1. On-site feedback: Fail
  2. Integration: Pass
  3. Issue status: Pass
  4. Notifications: Pass
  5. Reporting: Pass
Score: 10
Score:
  • 10
  • free 14-day trial
  • $29/month for 5 users

2. BugHerd – https://bugherd.com

BugHerd is a visual bug tracker that sits in a virtual layer on top of your website. Once installed through a one-line JavaScript tag, it enables your team and clients to report bugs and manage all the communication to resolve them directly on your site. BugHerd is hailed for being intuitive and easy to use, especially for non-developers, and it’s a great tool for mid-sized teams who handle a lot of client feedback on websites.

Bugherd screenshot - Bug Tracking Tools

To report a bug, users point & click on website elements, to which you can add statuses, due dates, files, comments, etc. Feedback is automatically added to a Kanban-style task management board, along with essential data (OS, browser, etc). When working on a mobile-friendly website, you can log tasks and manage your workflow across mobile devices.

Overall, Bugherd’s biggest benefit is its visual simplicity and ease of use, even for non-technical folks. Its biggest drawback is found in its lack of integration with WordPress, although you can bridge the gap with Zapier. Likewise, aside from task boards and task lists, BugHerd’s reporting and project management features are pretty slim, but I expect you’ll be able to round out its reporting functionality some native integrations that they have in the works at this moment. You can also export data from BugHerd in CSV, XML, and JSON formats.

BugHerd costs from $29/month for 5 users. They offer a discount of 20% for annual plans and a free 14-day trial with no credit card required.

Summary of BugHerd:

  1. On-site feedback: Pass
  2. Integration: Fail
  3. Issue status: Pass
  4. Notifications: Pass
  5. Reporting: Fail
Score: 10
Score:
  • 9
  • free 14-day trial
  • from $17/month for 2 users

3. monday.com – https://monday.com/

monday.com is a great for managing scrum and agile teams, and although it’s suited to a wide range of business environments, it’s often used in software development. The platform includes a bug tracking template, and they’ve made a video showing how their own teams set up the platform to track bugs.

Additionally, the platform has robust time tracking capabilities and customizable notifications automations. This helps you focus on what’s important and track bugs and bottlenecks easily. You can create, visualize and share your roadmap to keep everyone in sync. Backlogs, dependencies and sprint planning are available as well in a very intuitive interface.

monday.com screenshot - Bug Tracking Tools

You can create forms in the platform or integrate to other tools. Moreover, thanks to shareable boards, you can share your project with partners for feedback. With completely customizable labels in the status column (with color coding), and the multiple views, monday.com helps teams see the real status of their projects and tasks.

While monday.com doesn’t offer many features specific to bug tracking (other tools offer features like webpage markup and a more robust set of issue management features) it does let you get an overview of work in progress, capacity, and effort.

monday.com’s integrations include project management apps like Slack, Google Drive, Gmail, Google Calendar, Jira, GitHub, Trello, Dropbox, Typeform and many more, accessible via Zapier.

monday.com costs from $17/month for two users. The company’s customer support is available 24/7 by phone or email.

Summary of monday.com:

  1. On-site feedback: Pass
  2. Integration: Pass
  3. Issue status: Pass
  4. Notifications: Pass
  5. Reporting: Fail
Score: 9
Score:
  • 10
  • free 30-day trial
  • freemium for 10 users
  • $35/month for up to 30 users

4. Backlog – https://backlog.com/

Backlog is one of the more feature-rich bug tracking tools on this list and is really more of an online project management tool for developers rather than strictly a defect tracking tool. It includes features for task management, project management, bug tracking, and version control. Available both as a self-hosted solution and as a SaaS, it’s a good fit for teams of all sizes, from small teams to enterprises with thousands of users.

backlog screenshot - bug tracker

A main benefit of Backlog is its intuitive interface that’s easy for anyone to learn (developers, designers, clients)—it’s not solely designed for development teams, offering useful visualization and PM tools like burndown charts, git graphs, and Gantt charts. Much more than a bug-capturing tool, Backlog enables pull requests, merge requests, and branches, and it provides features for code review and collaboration (wiki, Git and Subversion repositories). At the same time, if you already have PM tools you’re happy with, Backlog’s rich feature set might not be as much of a consideration.

Backlog comes with a few useful pre-built integrations with Typetalk, Cacoo, Redmine, Jira Importer. iCal, email, and Google Sheets. For additional integrations you can build your own through the API. They also have an app for both Android and iOS, so your clients and teams can access the tool from mobile devices.

Backlog costs from $35/month for up to 30 users. They also offer a free version for up to 10 users and 1 project.

Summary of Backlog:

  1. On-site feedback: Fail
  2. Integration: Pass
  3. Issue status: Pass
  4. Notifications: Pass
  5. Reporting: Pass
Score: 10
Score:
  • 9.6
  • free 10-day trial
  • freemium for 5 users
  • $40/month for up to 15 users

5. Zoho Bug Tracker – https://www.zoho.com/bugtracker/

Zoho advertises their bug tracker as “simple, fast and scalable”, and they deliver on this promise. Their tool enables you record bugs and track them based on severity, due date, and custom-set statuses and fields.

zoho bug tracker screenshot - software debugging tool

Zoho Bug Tracker supplies an interface that you can personalize with their configuration tools, alongside a range of useful features for time management and project management (not just bug tracking). The reporting features let you see logged and resolved bugs in addition to team progress and milestones. The timesheet feature allows your team to log their hours. Notifications and newsfeeds keep the team up to date, and you can also automate your SLAs—set rules to trigger updates in other apps when changes are made within Zoho, or trigger an automated email to a client.

Overall, Zoho has better reporting, notifications, and integrations that many other bug tracking tools, so it’s a good choice for teams who need to distribute and access data about their bugs at various points in their workflow. However, it lacks the visual appeal of tools like BugHerd and TrackDuck, which allows clients and teams to leave feedback directly on web pages and images.

Zoho Bug Tracker comes with pre-built integrations with a large assortment of 3rd party tools: Crashlytics, Zapier, Dropbox, Box, GitHub, Bitbucket, Jira, OneDrive, Google Drive. It also sync with Zoho apps like Desk, Analytics, People, Books, Invoice, Docs, Forums, and Chat.

Zoho Bug Tracker costs from about $40/month for up to 15 users. They also over a freemium version for up to 5 users and 1 project.

Summary of Zoho Bug Tracker:

  1. On-site feedback: Fail
  2. Integration: Pass
  3. Issue status: Pass
  4. Notifications: Pass
  5. Reporting: Pass
Score: 9.6
Score:
  • 9.4
  • free trial
  • $9/month

6. TrackDuck – https://trackduck.com

TrackDuck is a visual bug reporting tool that lets clients and team members communicate feedback on both websites and image files. Each new entry automatically grabs a screenshot, page link, and technical info like browser, OS, screen resolution, etc.

trackduck screenshot - issue tracker

A major upside of this tool that it’s genuinely user-oriented. It’s intentionally designed to work within your existing systems—you can integrate TrackDuck dashboards into your existing project management tools. Likewise, the way the TrackDuck pricing is structured aligns well with what users actually need—pricing is based on how many projects you have, and each project can include any number of URLs or images. The company has also received praise for responsive and proactive customer support.

The downside of this tool is that it’s pretty lean in features (it doesn’t really help with release management or workflow, for example), but it provides all the essentials for resolving bugs: you can create and assign tasks, attach files, set priorities, leave comments, etc.

TrackDuck can be added as a browser extension on Chrome and Safari, or you can install it by inserting a JavaScript code into your site or project. Integrations (through webhooks) are available for Teamwork, Shopify, Slack, Github, Jira, WordPress, Dragdis, Squarespace, ModX, Zapier, HipChat, Trello, and Asana.

Trackduck costs from $9/month for 2 projects.

Summary of Trackduck:

  1. On-site feedback: Pass
  2. Integration: Pass
  3. Issue status: Pass
  4. Notifications: Pass
  5. Reporting: Fail
Score: 9.4
Score:
  • 9.0
  • free 14-day trial
  • €9/month for 2 users

7. Bugyard – https://bugyard.io/

Bugyard is designed to help you manage bugs, both during development with feedback from team members and clients and also in your live website with tools for capturing feedback from users. This is a simple, streamlined tool that works well for freelancers, small teams, and small-to-mid-sized agencies..

bugyard screenshot - bug tracker software

Bugyard isn’t bogged down with features, but it does include the bug tracking essentials. It provides a visual bug capture that automatically adds useful information to the capture (screenshot, technical metadata like browser, screen resolution and size, OS), as well as some simple collaboration tools for commenting and sharing feedback. Through its integration with Zendesk and Freshdesk, Bugyard also allows you to capture feedback from users on your live website and add those issues to your workflow.

Bugyard doesn’t have much in the way of task management or reporting features, so it’s best for teams who are already using other tools like Trello in order to manage their workflow, set statuses and priorities, etc. For now, Bugyard’s integrations are minimal but useful: Zendesk, Freshdesk, Trello, Gmail, and Slack.

Bugyard costs from €9/month for 2 users.

Summary of Bugyard:

  1. On-site feedback: Pass
  2. Integration: Pass
  3. Issue status: Pass (through integrations)
  4. Notifications: Pass
  5. Reporting: Pass (through integrations)
Score: 9.0
Score:
  • 9.2
  • free 14-day trial
  • freemium version
  • $41/month

8. Rollbar – https://rollbar.com/

Unlike most other tools on this list, Rollbar is designed to help you debug your software in production—it’s not a client feedback tool, but rather an error monitoring tool for agile deployment and continuous delivery. As such, it provides features for development teams to to get real-time visibility into errors, trace their root cause, and manage issues through to resolution.

rollbar screenshot - issue tracking software

Rollbar offers some best-in-class issue tracking features, including a real-time error feed, instant notifications that can be sent through your existing project tools, and impact analysis tools. It automatically gathers data about an error (HTTP request parameter, browser, OS, language, etc). Another useful function this tool performs: Rollbar uses a proprietary technology to automatically group similar errors together, reducing noise for your dev team as they sift through errors.

Rollbar offers a large number of native integrations: Asana, Bitbucket, Campfire, Heroku, GitLab, Help Scout, Datadog, Engine Yard, Flowdock, GitHub, HipChat, Clubhouse, OpsGenie, Pagerduty, Pivotal Tracker, Slack, Split, Sprintly, Trello, VictorOps, Webhooks, Codeship, Buddy, Bash, Octopus, Powershell, Jira, Jenkins, Ansible, Capistrano, Fabric, MSBuild, and Google Cloud.

Rollbar costs from $41/month. They also offer a free version for side projects and hobbies.

Summary of Rollbar:

  1. On-site feedback: Fail
  2. Integration: Pass
  3. Issue status: Pass
  4. Notifications: Pass
  5. Reporting: Pass
Score: 9.2
Score:
  • 9.6
  • free trial
  • $4.95/month for 5 users

9. MantisHub – https://www.mantishub.com/

Founded by a MantisBT project lead, (MantisBT is a free, open source bug tracker has been around since 2000), MantisHub is a SaaS bug tracking tool that offers a powerful suite of issue management, customer support, project management, release management, and reporting features.

mantishub screenshot - popular bug tracking tool

For the price, MantisHub provides a larger-than-average array of features—personalized dashboards, access controls for administrators, team members, and clients, customizable issue fields, notifications, comments, a built-in customer support platform, project timelines with a live activity stream, time-tracking, and plenty of graphical reporting tools.

MantisHub also touts a long list of plug-ins, along with built-in integrations with Clockfy and Toggl to import MantisHub issue data directly into those time-tracking apps. MantisHub also integrates with other tools like Slack, JetBrains, and Eclipse IDEs (and your dev team can use the MantisHub API with C# and PHP client SDKs in order to integrate with the tools you’re using).

Mantis costs from $4.95/month for 5 users and 1 project.

Summary of MantisHub:

  1. On-site feedback: Fail
  2. Integration: Pass
  3. Issue status: Pass
  4. Notifications: Pass
  5. Reporting: Pass
Score: 9.6
Score:
  • 9.5
  • free trial
  • $15/user/month

10. Marker.io – https://marker.io/

Marker.io is designed as a fast, streamlined issue management tool for Individuals, teams and enterprises. It allows you to collect visual feedback from clients and team members and report it directly into your existing project management tools through pre-built integrations with Trello, Asana, Jira, GitHub, GitLab, Bitbucket, and Slack.

marker.io screenshot - issue management

The main distinction of this tool is that, instead of aiming to provide you project and task management features that you may or may not use, Marker.io is designed to work seamlessly within the task and project management system you’ve already got in place. That said, it’s a great fit for teams of any size who are already well-established in their use of Trello, Asana, Jira, GitHub, GitLab, and Slack.

Marker.io is quick to implement as a web-based tool with a browser extension that allows you to capture issues and ideas from any webpage. When you take screenshots, it automatically saves information like browser version, OS, screen size, etc. Users can explain their feedback with tags, descriptions, and annotations. Marker.io also provides bug report templates to quicken the bug reporting process.

In addition to the integrations mentioned above, Marker.io is currently working on integrations with Clubhouse and Basecamp.

Marker.io costs from $15/month for 1 user.

Summary of Marker.io:

  1. On-site feedback: Pass
  2. Integration: Pass
  3. Issue status: Pass (through integrations)
  4. Notifications: Pass (through integrations)
  5. Reporting: Pass (through integrations)
Score: 9.5

The Best Bug Tracking Tools Summary

The chart below provides a basic summary of the top bug tracking software included in this review. Get a snapshot of each tool’s pricing, trials, and overall quality score. Then, read detailed reviews below.

Software Overview Free Option Price Score Site
DoneDonedonedone logo Read DoneDone features & functionality Free 30-day trial from $5/user/month 10 Check out DoneDone
BugHerd
bugherd logo
Read BugHerd features & functionality Free 14-day trial $29/month for 5 users 10 Check out BugHerd
monday.commonday.com logo - bug tracking tools Read monday.com features & functionality Free 14-day trial from $17/month for 2 users 9 Check out monday.com
Backlogbacklog-logo Read Backlog features & functionality Free 30-day trial

Freemium for 10 users

$35/month for up to 30 users 10 Check out Backlog
Zoho Bug Trackerzoho bug tracker logo Read Zoho Bug Tracker features & functionality 10-day free trial

Freemium for 5 users

$40/month for up to 15 users 9.6 Check out Zoho Bug Tracker
Trackducktrack duck logo Read Trackduck features & functionality Free trial $9/month 9.4 Check out Trackduck
Bugyardbugyard logo Read Bugyard features & functionality Free 14-day trial €9/month for 2 users 9.0 Check out Bugyard
Rollbarrollbar logo Read Rollbar features & functionality Free 14-day trial

Freemium version

$41/month 9.2 Check out Rollbar
MantisHubmantishub logo Read MantisHub features & functionality Free trial $4.95/month for 5 users 9.6 Check out MantisHub
Marker.iomarker.io logo Read Marker.io features & functionality Free trial $15/user/month 9.5 Check out Marker.io

Other Feedback Tools to Incorporate User Feedback

If you’re not content just to get feedback from your project and client team, you can think about asking users and site visitors too. Here are a few tools to help capture bugs and feedback:

  1. DebugMe – https://debugme.eu/
  2. Usersnap – https://usersnap.com/
  3. Userback – https://www.userback.io/
  4. Userbilla – https://usabilla.com/

Bug Tracking Tools Selection Criteria

In putting together this review, I looked for defect trackers that met all or most of this key criteria:

  • On-site feedback: enables clients or team members to annotate, highlight, pin, or otherwise leave feedback to identify and describe a bug directly on the site. This is useful because it provides context that makes it easy to understand the issue they’re referring to.
  • Integration: integrates with common project management management tools, directly exports data into and generates notifications within those tools in order to help you manage your bug tracking from a single place.
  • Issue status: provides the ability to set and change an issue’s status. Some of the better tools also have some level of automation—when an issue’s status changes, it sends automatic alerts to certain users or it automatically updates the issue in the task board.
  • Notifications: offers either in-app notifications (basic) or notifications within third party apps (even better) when a bug is reported, assigned, resolved, commented on, etc. The better tools allow you to customize your notifications and/or receive tailored notifications according to your user role (admin, developer, client, etc)
  • Reporting: at the very least, provides a task list or overview with a record of issues and all of their associated statuses, labels, assignees, etc.
  • Price: A good bug-tracking tool should have transparent, flexible pricing. Your price per user can vary greatly between less than $1.00 per user per month to $15.00 per user per month. As a ballpark figure, an average bug tracking tool price per user is around $3.00-$5.00 per user per month.

Other Features To Consider

Some of the top software issue tracking tools on the market also supply functionality like prioritization logic (helps automatically determine which bugs to fix, in what order, and how long it’ll take). In addition to being a simple bug capturing tools, some also supply performance measures designed to give insight to management for maintaining schedules and coordinating work across teams. However, in this review, I focus on reviewing tools based on the core bug-tracking tool criteria listed above.

How To Pick The Best Bug Tracking Tool For Your Team?

First and foremost, the great thing about choosing a bug tracking tool is that almost all of them are low-risk—they’re simple tools that are easy to access and get the feel for in free trials. Overall, they’re a low-risk, lightweight investment that doesn’t impact much of your existing infrastructure.

Even so, you can save yourself the hassle of going through a string of different bug tracking tools by asking yourself these important qualifying questions for choosing the right one:

What Do You Need It For?

Bug tracking tools are designed for a few different use case scenarios. Find the right fit here:

  • If you need to find errors and bugs throughout your development cycle, look to developer-focused tools like Rollbar.
  • If you need a tool for clients to give your teams feedback. Bugherd, TrackDuck, DebugMe, Marker, and Bugyard are great visual tools that are easy for clients to learn and use.
  • If you’re looking for something that helps you manage user feedback and provide customer support on top of simple issue tracking, look at tools like MantisHub or DoneDone.

What’s Your Team Size?

Before you fall in love with a tool, check into how many users it supports. While some tools can support an enterprise level team, a lot of bug trackers are really designed for small or mid-sized teams and they have a limit on the maximum number of users. Tools like Backlog, Zoho Bug Tracker, and DoneDone are great for large, distributed teams. Tools like DebugMe and Bugyard are designed for small and mid-sized teams.

How Many Projects Do You Need To Test?

A lot of bug-tracking tools price their plans according to active projects along with users, so you should consider how many projects you’ll need to test. Tools that offer unlimited projects like Bugherd, Backlog, Zoho Bug Tracker, DoneDone, Bugyard, and Marker.io are good for teams with lots of projects.

How Would It Fit Into Your Workflow And Current Toolset?

Most bug tracking tools aren’t designed as stand-alone tools. In fact, several tools on this list, like TrackDuck, DebugMe, Bugyard, and Marker.io offer minimal features beyond simple bug capture and tracking, so it’s a good idea to check out the project management tools they integrate with (Trello, Slack, and Jira are common ones) and see if those are a fit for your workflow. If you’re not already using those additional project tools, how would adopting it affect your workflow, budget, etc?

On the other hand, a few tools do provide additional functionality for tracking and analyzing your projects, tasks, and time. These include Backlog, DoneDone, Rollbar, and MantisHub —good options if you’re not heavily invested in other project, task, and time management tools.

What Do You Think?

Do you have experience with any of these bug tracking tools? What main features do you think they should include? Share your insight with our community below.

Ben Aston

About Ben Aston

I’m Ben Aston, a digital project manager and founder of thedigitalprojectmanager.com. I've been in the industry for more than 15 years working in the UK at London’s top digital agencies including Dare, Wunderman, Lowe and DDB. I’ve delivered everything from film to CMS', games to advertising and eCRM to eCommerce sites. I’ve been fortunate enough to work across a wide range of great clients; automotive brands including Land Rover, Volkswagen and Honda; Utility brands including BT, British Gas and Exxon, FMCG brands such as Unilever, and consumer electronics brands including Sony.

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